menumate india
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Menumate, YourKnowledge Partner
In Point of Sales Systems
About Us
A leader in premium point of sale systems
Our Experience: Over 24 years of experience and over 13,000 licenses Locations : India, New Zealand, Australia, South East Asia, UK, Pacific Islands.
Our Aim : To provide the tools each establishment needs to help them run an efficient and profitable business.
The Result : Our clients enjoy success while they focus on their passion – providing great food, beverages and service in a great environment.
Our Focus – improving your profit
The Tools : Complete package of point of sale tools, loyalty tools, stock control and reporting systems to help our clients achieve financial success.
The Implementation: With over 23 years of business experience, smart technology and in-depth training that optimises operations, increases customer loyalty, cuts costs and maximises profits. Menumate is a specialist in the F&B Vertical of business.
Who is MenumateThe Menumate Network
Menumate InternationalEstablished in Christchurch, New Zealand in 1990, Menumate has established itself as an important provider of Point of Sale solutions for the Food & Beverage industry
Through the expansion of our network to 8 countries and 20 offices Menumate can provide unparalleled levels of direct support to your organization as well as support any additional growth of the group through New Zealand, South East Asia and India.
Menumate Statistics23+ Years of Experience
10,000+ Software LicensesCustomers in 20 Countries
20 Offices in 8 Countries3 Master Franchises
20 Sub Franchises
Menumate OfficesAustralia: Sydney, Melbourne, Adelaide, Perth, Brisbane, Coming 2014 - Townsville & HobartNew Zealand: Auckland, Wellington, Nelson, Christchurch, QueenslandASEAN: Bangkok, Manila, Jakarta, Kuala Lumpur, Singapore, coming 2014 – Vietnam, Bali, Phuket, Chang MaiIndia: Delhi
Profit Driven Solutions
Loyalty Rewards and CRM
Business Intelligence
Mobile Ordering
Menu Management
Training & Support
Stock Control
Kitchen Display & Productivity
Online Ordering
Staff Time & Attendance
Hand Held Waitor Ordering
Point of Sale
Multiple Outlet Solution
Business Intelligence – Management ReportingTool
Site 1 Site 2 Site 3 Site 4
Multi Store, Multi Region Business AnalysisDrill Down ability to transaction levelUser Security LevelsKey Performance Indicators Trends & AnalysisLive Reporting – 15mns Live!Web Client access from anywhere in the WorldTime, Attendance and Rostering Customisable Dashboard (per user)Scheduled Email ReportsGroup Benchmarking
Cloud
OUR MODULES TOWARDS YOUR SOLUTIONS
Point of Sale
Efficient, Fast, Flexible Bill PaymentsBill splitting by cash, card, food item, tableZed and X ReportsDetailed Point of Sale ReportsService Charge and VAT ReportingTab and Account Charge SystemDiscounts, Happy Hours and SurchargesIntegrated EFTPOS (device specific)
Table Management and Floor PlanKitchen Printing by Course or CategoryFlexible Receipt and Kitchen Docket FormattingUnlimited Menus and CoursesStaff Time and AttendanceStaff Security LevelsOnline and Mobile OrderingIntegrated Customer Loyalty Guest Count and Average Spend Analysis
LoyaltyMate Rewards & CRM
Multi Tier Loyalty RewardsSuited for a wide range of F&B FormatsMember Specific DiscountsProduct Specific Loyalty PointsEvery ‘X’ item Free Feature‘Member Only’ Happy Hours‘Member Excluded’ SurchargesPre-loaded Loyalty CardsInteractive NotificationsMulti-site LoyaltyDirect Marketing DatabaseMember History at Point of SaleWelcome Customer Messages at Point of SaleMember Details on Receipt and Kitchen DocketsMember Login to Cloud LoyaltyMate
Hand Held Ordering
Fast and Efficient Order ProcessingTab, Table and Loyalty OrderingTable, Seat and Guest TrackingIntegrated Card ReadersAndroid Technology on 5”, 7” and 10” DevicesIntuitive Fast CommandsIncreases
Customer ServiceAverage SpendAccuracy
Preview before Sending OrdersCall Away (Fire) MainsPrint Preliminary BillStaff Login and Security LevelsWi-Fi CommunicationsOff Line Mode (Can take order outside Wi-Fi Range)Flexible Hardware OptionsBluetooth PrintingGesture Shortcuts
Menu Editing
Control all Menu Editing from Head OfficeConfigure Stores to Specific MenusKitchen Name and Button Name ControlTax and Service Charge Configuration per ItemManage Consistency of
ProductsLayoutsPricingGroups and Categories
Menu Upload to FTP Site for Store to DownloadLoyalty Rewards Control at Head Office
Clock In Clock Out
Clock In and Clock Out at any POSRounding Up/Down to nearest 15 Minutes (configurable)
End of Day Manager Sign Off and ApprovalClock In/Out using Swipe CardEnd of Day Wage Cost Reporting on Z reportPayroll IntegrationWage Summary Reports Integration to RosteringBio-metric Integration
Chefmate
Multiple Screen SynchronisationScreen Type configuration
Kitchen DisplayRunners DisplaySummary Screen
Bump/Remove an Order, Item or CourseTransfer to Backup KitchenRecall any OrderZoom function for Large OrdersTouch and Non Touch ConfigurationTotal Orders, Outstanding Orders DisplayAverage Make Time CalculationsAverage Runner Time Calculations Warning on Time Stamp ConfigurationStart, Hold, Hide, Show FunctionsColour Configuration for Plus and Minus Options
Online and Apps
Smart Phone App Feature SetMulti Device Capable – Android, Windows, iOSStore Locator with MappingSocial Media IntegrationCoupon FacilityFavourite Order FunctionalityPush Notification (including GEO Fencing)Online Ordering Integration to POSCustomisable Products, Prices and OptionsIndividual Store Pricing of ProductsQR Code Based Ordering (Under Development)
Online Ordering Feature SetFully Integrated to Menumate POSMenumate Designed and Built Online OrderingMenumate POS ability to receive Online Orders from other parties via Menumate APIOnline Orders fully integrated to all Menumate features including Loyalty, POS and ChefMate
Support & Training
TrainingRepeatable Training Processes of POS for Staff via POS101 Training Course – One on One, One to Many and Online Training VideosPOS201 Training Course for ManagersPALM101 Training Courses for PalmMatePOS and PalmMate Manuals and VideosMenumate Developed POS, Office, Stock and Loyalty Training CoursesTrain the Trainer Courses with resources for the trainer to then train staff
Support & MaintenanceDedicated 24x7 Phone SupportRemote Dial in Access (where internet is available)Information Rich Support Web Site with Videos, Manuals, Hints and How-To DocumentsRemote Dial in Software Upgrades to Protect your InvestmentLocal, Regional and Head Office Support Services
Stock Control
Stock Control of Food and BeveragesGross Profit AnalysisShrinkage and Variance AnalysisHead Office and Local Store ManagementSingle Stock Item, Single Recipe (How much flour is on a site,
in a region or across the group)Purchase Orders, Invoice Entry and Stock TransfersStock Valuation ReportingRecipe Analysis and ReportingStock Count by Worksheets or Portable Data TerminalSpecialized 12 week program to experience the complete benefit of the stock control tool
Cloud Reporting
Cloud SAAS Live Reporting SuiteMulti Store, Multi Region Business AnalysisDrill Down ability to transaction levelUser Security LevelsKey Performance Indicators Trends & AnalysisLive Reporting (configurable)Web Client access from anywhere in the WorldCentralise Head Office Stock Control (Single Stock item, Single Recipe for All Stores)Centralised Wage Costs Time, Attendance and Rostering Employee Utilisation AnalysisCustomisable Dashboard (per user)Store by Store Gross Profit AnalysisScheduled Email ReportsGroup BenchmarkingStaff / Operator Sales AnalysisStore Survey Reporting
Stock Control Pro
Cloud based Stock controlReal Time Stock visibility and reportingMinimum and Maximum level settingMulti Vendor/supplier managementRecipe Based inventory managementTransfer Stock remotelyStocktake can be done at any point of timePurchase Order can be generated auto or manualQuality Management
Why Menumate
Food and Beverage SpecialistsNetwork of Menumate OfficesTailored and not ready made24 Hour 7 Day Week SupportDedicated Training ProcessesFull Time Development TeamsFocused on Profitability ToolsSmall Company FlexibilityBig Company Network19 Group Offices in 2013Customers in 14 Countries10,000+ Licenses
Dedicated to Our Customers Success!
Why Menumate
INDIAN CLIENTS
Contact [email protected]
New Zealand - Australia – Pacific Islands – Thailand – Singapore – Malaysia Philippines – Indonesia - India