mercury vip business services flyer 11-2016

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Mercury Business Services For Technology Companies

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Page 1: Mercury VIP Business Services Flyer 11-2016

Mercury Business Services

ForTechnologyCompanies

Page 2: Mercury VIP Business Services Flyer 11-2016

Mercury's VIP Business Center Services

U.S. unemployment is less than 5%. This puts a severe strain on many technology businesses to find qualified talent, and for those that do, you can be assured that therestricted talent supply and huge talent demand will put pressure on wages. How doyou find talent to fill key areas of your business?

Mercury's VIP (Very Important Partner) Business Center provides you with your ownprofessional and experienced Full Time Dedicated Remote Sta with technologybackgrounds who report directly to you daily from our world class facilities locatedin the heart of the Philippines. With Mercury as your vendor partner, you can scaleyour organization quickly and cost e ectively with dedicated remote sta that are anextension of your business.

Free Consultation

With high quality and experienced English speaking agents withbackgrounds in technology and the ability to scale to meet yourbusiness needs, your customer satisfaction will sky rocket whileat the same time, reducing your costs by as much as 70%.

And when you choose Mercury as your BPO partner, you can beassured that your team is dedicated to your company only,unless we agree to share resources. Choose Mercury for yournext project.

Who is Mercury?

A Business Services Center, like Mercury's, allows a business to outsource any numberof internal business functions like human resources, sales, front o ice assistand,marketing, and more. We work only with technology companies in the U.S. and Canada.Since our Philippines o ice is located in Manila, we attract the best, most qualifiedtalent available from the existing marketplace or the Big 4 highly rated universitieslocated in Manila. Your business benefits from high caliber talent with excellent Englishlanguage skills, experienced skillsets in SAAS, telecom, managed services, andhardware/ software at dramatic cost savings.

Visit us at MercuryVIP.com or call us at 1 (800) 267-1152

Page 3: Mercury VIP Business Services Flyer 11-2016

Mercury's VIP Business Center Services

Our customized approach to inbound call center outsourcing can accommodate allmanner of specific requirements and support the most current contact centerinfrastructures:

Customer Service, Contact CenterInquiries, Requests and Complaints HandlingHelp Desk and Technical SupportOrder Taking ServiceReservations and BookingsCall Overflow and After Office Hours SupportDealer LocatorsMulti-lingual Call Center SupportBusiness ContinuityCustomized Services (inquire for inbound customer care or business support)

Popular Inbound Call Center Services

Visit us at MercuryVIP.com or call us at 1 (800) 267-1152

Page 4: Mercury VIP Business Services Flyer 11-2016

Mercury's VIP Business Center Services

Popular Outbound Call Center ServicesMercury operates one of the more experienced outbound call centers in thePhilippines. Our outbound contact center operations are enabled and incented toimprove the telemarketing and up-selling capabilities of partners.

Staffing and Recruiting ServicesTelemarketingCampaign Management

Market ResearchTelephone SurveysCustomer Retention

Loyalty ProgramsBilling RemindersUp-Selling and Cross-Selling

Lead Generation

Popular Back Office ServicesOur Business Services Center operations are comprised of well-informed and well-trained professionals from a variety of technology industries. As the leading businesscenter outsourcing location, the Philippines also enjoy a reputation for deliveringtop notch KPO, BPO and MPO solutions to businesses.

Message TranscriptionApplied EngineeringData Entry and Data Processing

Accounting and Payroll ProcessingCompetition Research Technical Recruitment

Back Office Sales and Marketing SupportVirtual Assistance and other BPO Services

Visit us at MercuryVIP.com or call us at 1 (800) 267-1152

Page 5: Mercury VIP Business Services Flyer 11-2016

Mercury's VIP Business Center Services

Note: Per hour pricing is negotiated per project campaign and scope of work. Volumediscounts may apply, and additional fees may apply. A minimum set up fee appliesto all new clients, and may vary depending on scope of project allocation.

PRICING INCLUDES ALL SERVICES: Recruitment, Salary, HR, O ice Space, Facilities,Amenities, Workstations, IT equipment, IT support, Fast Internet, Accounting, Legal,Insurances, Health, Corporate Events, etc. Your dedicated full time sta can work upto 24 days per month, 9 hours per day (180 hours per month). We operate 24/7 andcan accommodate 1st, 2nd and 3rd shi working hours. Overtime rate over 8 hourswill be charged 1.5x.

Service Levels

Visit us at MercuryVIP.com or call us at 1 (800) 267-1152

Page 6: Mercury VIP Business Services Flyer 11-2016

Mercury's VIP Business Center Services

Visit MercuryGreat technical talent is hard to find. We understand that. But

with Mercury, you can utilize high quality talent at saving of up to70% from traditional hiring. So, focus on your core solution, and

leave the sales, marketing and operations work to Mercury .

Go with Mercury, and speed ahead of the competition!

Call us today at 1 (800) 267-1152 or click below:

Learn more

Mercury's VIP Business CenterP.O. Box 486

Westfield, Indiana 46074 USA

Phone: +1 (800) 267-1152Web: http://www.MercuryVIP.com

Email: [email protected]

Visit us at MercuryVIP.com or call us at 1 (800) 267-1152