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Merrill Lynch Conference 7/9 October ‘08 Execution in a (very) challenging environment

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Page 1: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

Merrill Lynch Conference

7/9 October ‘08

Execution in a (very) challenging environment

Page 2: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

DISCLAIMER

• This document is not an offer of securities for sale in the United States, Canada,

Australia, Japan or any other jurisdiction. Securities may not be offered or sold

in the United States unless they are registered pursuant to the US Securities Act

of 1933 or are exempt from such registration. Any public offering of securities in

the United States, Canada, Australia or Japan would be made by means of a

prospectus that would contain detailed information about the company and

management, including financial statements.

• The information in this presentation has been prepared under the scope of the

International Financial Reporting Standards (‘IFRS’) project of BCP Group for the

purposes of the preparation of the consolidated financial statements under

Regulation (CE) 1606/2002.

• The figures presented do not constitute any form of commitment by BCP with

regard to earnings.

Page 3: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

In 2008, a new chapter has begun, after the clarification of strategic priorities under the new management team.

Overall

•We were one of the first banks to tap the capital markets with an

extremely successful rights issue

Portugal

•We continue to be market leaders and a reference bank

• Volume growth is a good example of the soundness of our franchise

• We managed to improve the satisfaction of our clients

• Our team is highly motivated and focused

International

•We continue to develop our international operations with significant

further organic growth projects

The Bank has shown its resilience

Page 4: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

The current environment is particularly difficult

The financial crisis led to an increase in the liquidity cost and credit risk, forcing a hike in credit spreads.

The relevant impact is not the sub prime crisis, but the impact on the markets due to the economic situation

The analysis of previous crises

suggests the effects will extend to 2009

• Need to align credit pricing

with the cost of liquidity and

the cost of risk

• Relevant credit risk from SME

and highly leveraged affluent

customers

• Negative impact from direct

and via Pension Fund exposure

to equities

• Capital discipline is critical

Page 5: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

PortugalEconomic outlook

• The Portuguese economy re-entered

the convergence path on several fronts

in 2007: GDP growth dynamics, inflation

moderation and state budget

consolidation.

• For 2008 and 2009, economic activity

is expected to moderate significantly.

• The challenging economic and financial

environment (external demand, oil

prices and financial conditions) and

structural vulnerabilities of the

Portuguese economy (external deficit

and private sector indebtedness levels)

weigh on economic prospects.

• Investment intentions remain at high

levels, underpinned by big corporates

spending plans. The govt has approved

the disbursement of €3.3bn (+ EU

subsidies) covering 10,000 approved

projects

2006 2007 2008 (F) 2009 (F) 2008 (F) 2009 (F)

Real GDP (yoy %) 1,3 1,8 1,0 1,2 1,2 1,3

Private Consumption 1,1 1,5 1,0 1,0 1,3 0,7

Public Consumption -0,3 -0,3 0,4 0,7 0,4 0,8

Gross Fixed Capital Formation -1,6 3,2 2,5 2,8 1,0 1,2

Exports 8,9 7,3 3,5 2,2 4,4 4,0

Imports 4,3 5,5 3,9 2,0 3,3 2,1

Unemployment Rate (%) 7,7 8,0 7,7 7,7 na na

Inflation Rate (%) 3,1 2,5 2,8 2,5 3,0 2,5

External Balance (% GDP) -8,6 -8,0 -9,0 -9,1 -10,6 -11,1

Budget Balance (% GDP) -3,9 -2,6 -2,6 -2,6 na na

Public Debt (% GDP) 64,8 63,7 64,0 63,5 na na

Actual Mbcp Bank of Portugal

Base infrastructure construction 7745 Energy 1500 Road network 3300 Railroad 1500 Hospitals & Schools 700Non residential construction 1173 Commerce/Retail 550 Tourism 550

(10 6̂ euros)Total projected for the 2008-2017 period: 56500Total investment in 2007 (nominal): 35000

Examples of construction projects currently underway

Source: INE, Banck of Portugal, OCDE, CE

Page 6: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Poland and GreeceEconomic environment and outlook

Poland:

•GDP expansion within the 4%-5% range for 2008 and

2009;

•Monetary policy to retain tightening bias on inflation

pressures (current key official rate at 6.00%);

•Main challenges: medium term fiscal consolidation;

emerging markets contagion; joining the euro (>2012).

Greece:

•GDP growth below potential in 2008-2009 (3.5%);

•Wage growth to keep inflation on the high side;

•The high external imbalance (14% of GDP) is partly due

to strong investment (mostly in shipping) but also a

reminder of erosion of the country’s competitiveness.Source:Eurostat

Poland

Real GDP and Inflation

0

2

4

6

8

2004 2005 2006 2007 2008 2009

Greece

Real GDP and Inflation

0

1

2

3

4

5

2004 2005 2006 2007 2008 2009

EU 27: Real GDP 2Q2008 (yoy %)

-2

0

2

4

6

8

10

Estonia

Italy

Latvia

Portugal

Sweden

France

Denmark UK

Germ

any

Spain

Hungary

Belgium

Austria

Netherlan

Greece

Cyprus

Chech Rep

Lithunya

Poland

Slovakia

Romania

EU27 Average: 1,6%

Poland and Greece keep outperforming Euro Area on

real GDP dynamics

Page 7: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

With rising interest rates, legally-imposed formula has a negative on effective customer spread

5,66%5,60%

6,09%

4,62%

4,79%4,91%

5,82%

4,50% 4,99%4,89%

5,09%

4,50%4,38%

4,85%

4,63%

December January February March April May June

Client Interest Rate

Funding Cost

Euribor 3 months

Spread of 1,15%

Spread of 1,18%

Effective change

in spread

of + 0,03%

Contractual Spread 1,00% 1,30%

Euribor impact (example)(assuming that client spread increased 30bp)

Change in spread for short term products *

0,167%

0,372%

0,244%

0,295%

Retail

Private

Banking

Corporate

Companies

* Analysis done on short term products using a relevant sample per business line

The contractual spread increased 30bps, the

impact of the index led to an increase of only 3bps.

Client interest rate is calculated using previous

month average.

Page 8: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

Liquidity position Wholesale funding

(Eur billion)

0.8

2.12.3

2.42.6

1.6

1H08 2H08 1Q09 2Q09

Maturity and concluded issues

Accumulated values

Highly liquid assets

Refinancing needs of long term debt

Concluded operations

� Increase until June 08 of € 1.8 bn

� Total portfolio expected at year end 2008 of € 5.3 bn

Page 9: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Strong effort on managing the commercial gap

(Eur billion)

* Commercial Gap = change of [(Deposits + Debt Securities) – Loans to Customers before provisions]

-3,0

0,1

-1,7

-0,3 -0,4

0,4

-1,9

1,8

-2,5

0,5

-1,5

0,3 0,1 0,2

-1,5

1,3

-0,5 -0,4-0,2

-0,6 -0,6

0,2

-0,4

0,5

144,1%

151,4%

147,4%

151,8%153,7%

155,6%

150,8%151,9%

Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08

Consolidated

Portugal

International

Loans to On- BS Funds

Commercial Gap

Page 10: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

0,13

0,42

0,26

0,56

0,32

0,48

0,29

0,42

0,87

1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08

Controlling cost of risk

Impairment charges as % of Total Loans (*)

0,45

0,50

0,620,54

0,51

1,031,07

0,59

1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08

Gross Impairment charges as % of Total Loans

Impairment net of Recoveries as % of Total Loans

(*) Impairment charges on a comparable basis.

Excluding capital market impact on collaterals in 4Q07 and 2Q08

Excluding capital market impact on collaterals in 4Q07 and 2Q08

When excluding capital market impact on collateral revaluation that had a negative impact, the cost of risk has been stable, with an average gross impairment since 1Q07 of circa 55 bps.

We are improving the credit recovery practices.

Using more conservative standards on corporate credit transactions, e.g. higher levels of collateralization and absolute reduction in nominal exposure levels.

Having a closer alignment between credit risk and pricing decisions based on a model involving master scale risk grades, protection levels and marginal funding costs.

And, no exposure to US sub prime, no consumer credit issues, no exposure to insurance monolinersand very limited exposure to troubled financial institutions.

Page 11: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

Portuguese Banking System - Overdue loans

Santander Totta: includes securitised loans, guarantees and commercial paper.

Source: Bank of Portugal

We have stable credit quality (overdue ratio) in the context of sustained loan volume growth.

With very strong coverage ratios.

Overdue loans (+90 days) ratio

0,8%

0,6%

1,9%

1,1%

1,1%

1,0%

0,8%

Millennium bcp (Consolidated)

Millennium bcp (Portugal)

CGD

BES

BPI (Consolidated)

BPI (Portugal)

Santander Totta

Overdue loans (+90 days) coverage

248,0%

306,9%

131,6%

217,5%

117,3%

223,8%

Millennium bcp (Consolidated)

Millennium bcp (Portugal)

CGD

BES

BPI (Consolidated)

Santander Totta

Page 12: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Nominal House Prices change2007 vs 2000

18%

3%

53%

65%

131%

133%

Portugal

Germany

USA

Ireland

UK

Spain

Mortgage Loans portfolio

Millennium bcp Mortgage Portfolio

4.1%2nd Residential

4.5%Other

91.4%1st Residential

Portuguese real estate market had a completely different evolution when compared to

other European countries.

Source: Stadim, INE, Insee, Banco de España, Halifax, The Economic and Social Research Institute (Ireland).

Banks home property appraisals barely moved since ’03. House

prices are estimated to have grown, on average, 1.3% for 2007.

House Property Appraisal

mainland (€/m2)

800

900

1000

1100

1200

1300

1400

Dec-01

Dec-02

Dec-03

Dec-04

Dec-05

Dec-06

Dec-07

Single family Total Multi Family

Page 13: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Mortgage Loans portfolio – LTV and spreads

Portugal

0.94%New production spread

59%Portfolio

60%New production (2008)

1.14%New production spread

52.1%Portfolio (after revaluation of the mortgage portfolio)

71.7%Portfolio (before revaluation)

67.9%New production

Poland Greece

Spreads evolution and average LTV's

79,6% 80,3% 81,5% 81,2%78,8% 78,5% 78,2% 77,4%

0,71%

0,79%0,98%

0,71% 0,83%

0,93%

0,89%

0,90%

1Q 07 2Q 07 2Q 07 4Q 07 1Q 08 2Q 08 July 2008 Aug 2008

LTV Spread OP

We have no major risks.

LTV is decreasing while

improving spreads

Page 14: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Equity exposures

AVAILABLE FOR SALE PORTFOLIO

30 Jun 2008 Cumulated

valuation

Million Euros in 2008 (2)

Eureko (2,6%) 123,4 380,1 256,7 7,2

BPI (9,9%) (3) 234,1 234,1 -202,2

Total 357,5 614,2 256,7 -195,0

(1) Potencial gross capital gains with P/L impact in the case of sale

(2) Gross impacts (Eureko: impact on AFS reserves; BPI: P/L impact)

(3) After capital increase

Cost net of

impairment Market value

Unrealised

Capital Gains (1)

BPI is a financial stake that

Millennium bcp intends to sell

when appropriate.

Pension fund held stakes that

have intrinsic strategic value

Pension fund reduced the

exposure to Millennium bcp

during the capital increase

Millennium bcp decided to

significantly restrict the

acceptance of Millennium bcp

shares as collateral

PENSION FUND MAJOR EQUITY INVESTMENTS

(million euros) 30 June 08

# Shares % Value

EDP-Energias de Portugal SA 122.336.594 3.35% 405,5

Banco de Sabadell SA 60.821.413 4.97% 326,6

Cimpor-Cimentos de Port. SGPS 67.200.000 10.00% 287,6

B.Comercial Português-Nom. 75.977.246 1.62% 104,5

Teixeira Duarte-Eng.Construções SA 41.999.716 10.00% 37,8

1.162,0

Potential

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Pension Fund

Current Initiatives:• Revising benefits plan

• Revising composition of the pensionable remuneration

• Revising the pension growth

• Revising the allocation of the contribution between employees and bank

• Reanalysing the eligibility criteria for the employees

• Reanalysing actuarial assumptions

Pension Fund actuarial study will be done at year end and will be audited (as usual)

Comments: • Return on the fund in 2008 is negative in approximately 10%.

• Discount rate needs to be adapted to current environment. We expect to revise the

discount rate upwards at year end, thereby significantly reducing the present value of

pension liabilities and the negative impact on capital ratios.

• In addition to the discount rate, other actuarial assumptions may be revised – as

mentioned above.

Page 16: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Capital position

4,04%

6,39%6,12%

> 7%

0,11%0,16%0,18%0,03%

0,06%

1,94%

March 08 Capital

increase

BPI deval. Driven by

capital

increase

Organic

generation

June 08 Adj. calc.

of deduct.

f. capital

base

Sale of 49%

of Angola

Operation

June 08

(Adj)

IRB

Advance

(Capped)

June 08

IRB

(Capped)

The impact of deduction from capital base has been adjusted after the clarification from regulator, with a positive impact of 16 bp. Sale of 49% of Angola with a positive impact.

The adoption of the IRB Advance methodology is expected to have a positive impact on the Core Tier 1 ratio. We are currently discussing this issue with the Bank of Portugal.

Core Tier 1

Page 17: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

The strategic priorities for 2008-2010 are appropriate in the current environment

2010 Answers to the main

concerns (efficiency, risk

and focus)

and

Focus on organic growth

ambitions and

reinforcement in Retail

1

2

Current strategy is appropriate

Therefore, Millennium bcpchallenges rely on a strict execution of the outlined strategy and on the business risk factors

Streamline the Bank in order to reach superior

efficiency levels

Reinforce pricing,risk and capital

discipline

Strengthen institutional

reputation

Expand retail operationsin higher potential

markets

Refocus on clients, stimulate commercial

activity and

improve service levels

Page 18: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Medium/long term perspectives in the regions Millennium is present are promising

2006 Figures/

Historical growth rate 2002-06

2010 Figures/

Expected growth rate 2006-10

Medium (2%-6% CAGR)

Low (Lower than 2% CAGR)

Revenue Growth Rate

Very high (higher that 10% CAGR)

High (6%-10% GAGR)

Western Europe

Eastern Europe Africa

26

144

3

16

1

6

35

169

5

23

3

15

3

18

1

3

0

1

23

94

2

4

1

3

138

646

15

59

7

34

50

221

5

13

2

9

24

148

6

37

1

9

39

186

12

52

4

20

3

11

2

5

0

1

22

81

3

8

1

4

153

676

32

127

9

43

65

250

9

26

3

10

Western Europe

Eastern Europe Africa

Source: McKinsey “Global Banking Profit Pools” – July/2008

Revenues

Net Profit

Retail (Credit)

Sales, trading and asset mngmt.

Total

Corporate banking

Investment banking

Retail (Consumer Funds)

Revenues

Net Profit

Revenues

Net Profit

Revenues

Net Profit

Revenues

Net Profit

Revenues

Net Profit

Bn€

Opportunity to reinforce growth in eastern Europe and Africa

Revenue

Net profit

Colour: Revenue growth rate

xx

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Merrill Lynch Conference

Total Credit Growth

(YoYTotal Credit growth rate as of May 2008)

Total Credit as % of GDP

(2007)

Millennium bcp is present in the European highest growth deposits markets*...

Deposits Growth

(YoYDeposits growth rate as of May 2008)

Deposits as % of GDP

(2007)

…as well as on the highest credit growth markets

Portugal

Romania

Greece

Poland

Euro Area

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0% 25% 50% 75% 100% 125% 150% 175% 200%

Euro Area

Poland

Greece

Romania

Portugal

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0% 25% 50% 75% 100% 125% 150%

Deposits and credit growth markets

Source: UBS; McKinsey

* Euro Area + Sweden, Latvia, Estonia, Lithuania, United Kingdom, Romania, Hungary, Poland, Slovakia and Czech Republic

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Merrill Lynch Conference

Three main development areas

Angola & Mozambique

• Profitability• ROE above 35%

EasternEurope• Growth• GDP >5%

Portugal• Leadership position

•Turnaround

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We have a balanced portfolio

� Lower risk

� High volumes,

narrower margins

(Greece)

4,486 M€ (Portugal)

59,960 M€

� Higher risk/

volatility

� High margins

� Low volumes

(Angola)

174 M€

(Mozambique)

396 M€

(Romania)

135 M€

(Poland)

7,691 M€

� Medium risk

� Attractive

margins, average

volumes

GDP growth (07-10) 9.5% 4.1% 2.1%Population 36 MM 71 MM 10 MMBusiness vol. growth High Medium Low

Emerging Markets Growing Markets Maturing Markets

Source: Country annual real GDP growth estimates from Economist Intelligence unit (www.eiu.com) as of 26 February 2008. Numbers shown are an

arithmetic average of the 2007-2010 CAGR for each of the countries in the relevant groups (with the exception of Mozambique where CAGR is

calculated based on 2007-2009). Loans to customers as of June 2008.

Loans to customers

below country names

(incl. securitizations)

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Number of branches

With strong focus on organic growth and Retail

In International Operations:

• 710 thousand new clients originated in 2006, 2007 and 1H2008 at an accelerating rate with the loading of the new branches

• 37.8% of the branches were opened after 2005 (less than three years).

• 27.1% of the Polish branches were opened after 2005

• 45.1% of the Greek branches were opened after 2005.

Portugal: re-started the opening of new branches in specific locations (micro market

analysis) from June 2007 onwards

1.008909 864 885 914

2004 2005 2006 2007 1H2008

Portugal International Operations

328 350 354 410 445

109 122 148165 177104 107 112168

176

2004 2005 2006 2007 1H2008

Other

Greece

Poland

541 579 614743 798

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High performance formula

High Performance == C x C x C

Clear path/ Contribution to strategic goals

(To understand Why and What For)

Capabilites and skills

(To Know and to Know how to Make)

Commitment

(Want to Do )

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Merrill Lynch Conference

Clear path: Agenda for the medium-term

� Accelerate the income generation, namely in

commissions, and client and funds acquisition

� Ensure the credit repricing in line with the continuing

increased cost of risk

� Capture the identified cost saving opportunities

� Continue the Workforce rebalancing Programme

� Review portfolio based on ability to add value and

resources needed

�With the objective to consolidate the current

portfolio and preserve growth potential

� Need to keep tight management of capital

� Address the volatility impact of the pension fund

� Keep a tight management of the funding situation in

the short term (namely in the corporate portfolio)

� Keep a close watch on the default risks from new

credit underwriting and existing loans

Key priorities

M2010 execution

Focus international portfolio

Strengthen risk management

� Programme MIL2010 underway

� Dedicated GM to drive the cost program

� Review by the executive board on a

monthly basis

� Decision to divest from non-core banking

operations; processes being defined

(positive contribution to capital situation -

if divestments are successful)

� Review organic expansion and business

plans of the remaining operations,

� Divestment of non-core assets and

financial participations

� Review of options to improve capital

� Proactive management of the Bank’s

liquidity situation already yielding positive

results

� New credit recovery model under

implementation

Status

Page 25: Merrill Lynch Conference 7/9 October ‘08 · 2020-01-07 · 1Q 07 2Q 07 3Q 07 4Q 07 1Q08 2Q08 Controlling cost of risk Impairment charges as % of Total Loans (*) 0,45 0,50 0,62 0,54

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Merrill Lynch Conference

Capabilities do exist in Millennium

� Cost reduction culture

� Exceed customers’ service level expectations

� Focus on operating performance

� Accountability at the different levels

� Repricing

� Superior commercial execution

� Capability to attract new customers and increase share of wallet

� Customer focus

� Innovation leadership in retail banking

� To successfully proceed with the expansion of retail operations in the markets of higher potential

� A culture that promotes Excellence

Capabilities that we want to reinforceCapabilities that we want to keep

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We are Committed

�To make the difference for the Client

�To execute/deliver

�Ambition and drive

Operating Profit Evolution

100

150

200

250

300

350

Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08

Customers Satisfaction

77

79

81

83

85

1Q06 2Q06 3Q06 4Q06 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08

Relationship Continuity

Referral

Buy again

Global satisfaction

Source: Millennium bcp consolidated accounts Source: Millennium bcp Customer Satisfaction Index (Portugal)

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Performance drivers

Portugal

• Restore asset margins across loan portfolio

• Reallocate capital from wholesale to retail

• Reduce loan book concentration

• Improve cost efficiency (management compensation, headcount)

International

• Increase portfolio focus, divesting in non-core assets in an

appropriate time frame

• Maintain organic expansion plans where they have proven to be

value-accretive

• No M&A moves planned

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Conclusion

STRATEGY

EXECUTIONNow its time for

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Strategic priorities for 2008-2010

�Successful conclusion of the Euro 1.3 bn rights issue, in April 2008;

�Successful €1.0 bn covered bonds issue in May 2008 and a non-collateralised senior €1.25 bn debt issue took place also in May 2008;

�Confirmation of the Bank’s ratings by Fitch and the upgrade of Standard & Poor’s “outlook” to “stable”;

�Stabilisation and alignment of the shareholders base with the Bank’s project.

Strengthen institutional

reputation

�Revision of spreads in the scope of the cost of risk management policy, which was reflected in the net interest margin turnaround in Portugal;

�Adequacy and strengthening of the capital position, with the Core Tier 1 exceeding 6% after the rights issue, providing a solid base for sustained and profitable organic growth.

Reinforce pricing, risk and

capital

discipline

� Integration and simplification of several Central Services departments;

� Reinforcement of the commercial team with the transference of Employees from the Central Services to the commercial networks in the scope of the Commercial Skills Development Programme (PDCC). Branches opened while decreasing headcount;

� Measures of rationalization of Other Administrative Costs, namely regarding the reduction of research and advisory services; optimisation of the real estate portfolio and optimization of the investment in corporate image, mailing costs, among others.

Streamline the Bank in order to reach superior

efficiency levels

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Strategic priorities for 2008-2010

� The Bank continues to expand its Retail network in Portugal and internationally: 29 new branches were opened in Portugal and 55 new branches in foreign businesses, of which 35 in Poland and 12 in Greece;

� Volumes continue to grow robustly: +13% in customers’ funds and +10% in the loans portfolio.

Expand retail operations

in higher potential

markets

� Number of customers in Portugal stabilises with customer acquisition efforts;

� More than 2 million clients outside Portugal;

� 1 million active retail clients in Poland reached in the 1st Quarter 2008.

Refocus on clients, stimulate commercial

activity and

improve service levels

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