MET CENTERMetropolitan Education and Training

CenterWorking Families Success Network

(WFSN)PRESENTED TO

STEP UP SAVANNAHANNUAL MEETING

SAVANNAH, GA

OCTOBER 17, 2014

BY CAROLYN SEWARDDIRECTOR – MET CENTER OPERATIONS

PRESIDENT/CEO, FAMILY AND WORKFORCE CENTERS OF AMERICA

BUILDING HISTORYIn 1891, Herbert Wagner and Ferdinand Schwedtman started Wagner Electric, a small motors company. Located in downtown St. Louis, the small company quickly grew and, became one of St. Louis’s most prominent manufacturers.

By 1913, Wagner's Wellston plant in St. Louis's northwest industrial corridor was the third largest

and the most modern in the country. Wagner Plant, 1917

BUILDING HISTORY

Before picture of the MET Center.

BUILDING HISTORY

MISSIONThe MET Center is a strategic partnership created to stimulate the economic self-sufficiency of individuals living in low to moderate income communities of the St. Louis Region.

The Center seeks to accomplish this mission by delivering focused, comprehensive, and accessible job training, placement, assessment, career development services and transportations services.

We serve the underemployed, unemployed, and displaced workers, leading to sustainable work and a competitive regional economy.

• Centrally Located Near the MetroLink• Comprehensive Skill-Based Training

• Focused Individual Employment Planning• Accessible Career Development and Placement

Services• Financial Education/Transportation Services

GOVERNANCE/MANAGEMENT

Decision Makers

Make-up of Board

Quarterly Board Meetings

St. Louis County Facility

Monthly Staff Meetings

Hiring of Staff

Business/Social Workers/Teachers

ORGANIZATIONAL CHART

Industry Advisory Group

-RCGA -WIB -Employer Committee Group advisor for each skill training program

St. Louis County Public Works

MET Executive Director -Responsible for communication flow between programs and services -Performance reports to Steering Committee -Coordinate and report Issues and Problems concerning programs to Board of Directors -Information Management coordination

Facility Management

Responsible for all facility management

St. Louis County

Coordination of Educational Programs

Responsible for all skill-based educational programs St. Louis Community College Metropolitan Training Alliance

MET Board of Directors

-Responsible for conducting Labor Research -Program Recommendations -Resource Development

Services -Recruitment -Orientation -Assignment/Referral -Eligibility -Enrollment -Client Services -Job Search -Placement -Retention -Mobility Center -Community Outreach -Special Projects/Initiatives -Adult Education Literacy/HiSet -Tax Prep -Asset Building -Early Childhood Education

Educational Programs -Skill-based Training -Business Services

BOAT, ProjectXcel (STLCC)

-Healthcare LPN (SSD) -Transportation Diesel (STLCC) -Bioscience Technology (STLCC/FWCA) -Carpentry/Building Maintenance (MTA) -Manufacturing HVAC/ICP/CRP/CNC (MTA) -Pre-Employment Services (FWCA) -Distance Learning (FWCA)

Information Management -Client Database -Client Case Files -Performance Reports -Enrollment -Graduates -Initial Placements 3,6,9,12 months retention -Employment Reports -Special Project Data -Transportation Data -Supportive Service -Financial Literacy

Facility -Staff -Space -Telephones -Security -Maintenance -Utilities -Grounds

COLLABORATIVE PARTNERS

St. Louis County Government

St. Louis County WIB

St. Louis Economic Development Partnership (SLEDP)

St. Louis City WIB (SLATE)

Fathers’ Support Center (FSC)

St. Louis Community College (STLCC)

Metropolitan Training Alliance (MTA)

Special School District (SSD)

St. Louis Community Credit Union (SLCCU)

AARP

Boeing

Family and Workforce Centers of America (FWCA)

Annie E. Casey Foundation (AECF)

The PrivateBank

WFF Facility Services/Washington University

St. Louis Public Schools (SLPS)

East-West Gateway Council of Governments

Greater St. Louis Works (RCGA)

National Disability Institute (NDI)

Donald Danforth Plant Science Center

MO Dept. of Social Services-Family Support Division (FSD)

MET CENTER PROGRAMS & SERVICES

Adult Basic Education Program (ABE/HiSET)

American Job Center/Next Generation Career Center (NGCC) – Satellite Office

Bioscience Technology Program - 12 weeks

Business Office Administrative Training (BOAT) - 12 weeks

Carpentry/Building Maintenance (CRP) – 8 Weeks

Diesel Technology (DIE) – 2 years Associate’s Degree

DOL Training To Work Adult Reintegration Program (T2W)

Early Explorers Child Development Academy (EECDA)

MET CENTER PROGRAMS & SERVICES

Entrepreneurship Training Program (ETP) – 12 weeks

Heating Ventilation & Air Conditioning (HVAC) – 8 Weeks

Industrial Certification Program (ICP) – 4 Weeks

Licensed Practical Nurse Program (LPN) – 1 year

Pathways to Responsible Fatherhood Program – 6 weeks

Pre-Employment Services – FWCA

Precision Machining Technology – 8 Weeks

ProjectXcel - 10 weeks

CWF/MET CENTER PROCESS FLOW

Assessments (Individual Plans)

1. IEP: Case Manager 2. ITP: Case Manager 3. IFP: Financial Literacy Coach

Individuals Receiving Services (Enrollments) Each enrollment requires CWF Snapshot Form

Performance Measures (Placement/Retention/Advancements)

Employment Career and Education Service

Job Readiness Training Skilled Training ABE/GED/ESL Career Counseling

Financial Services & Asset Building

Attending Financial Literacy Classes

Participating in On-On-One Financial counseling

Applying for a Credit Score

Work Support Service

Applying for DWD/FSD/SS benefits Screening for Benefits Participating in income / tax prep services Missouri Career Center Services

Bundling of Services

(%) of All Customers Received Bundled Services

Employment & Career Advancement

Became employed Achieved 3, 6, 12 month retentions Achieved Career/Life Advancements Completed ABE/GED/ESL Completed Job Readiness Completed Skilled Training

Financial Stability and Asset Building

Obtain credit report Correct errors on credit report Improve credit score Savings Account Retirement Account Drivers License Car Saving for down payment on home Purchased home

Work Support

Receiving Public Benefits Received Transportation Services Received Tax Refund Received EITC

Intake/Recruitment Assessment/Orientation

Pre-Assessment Services

1. TABE 2. Work Keys

CWF—MET Center St. Louis Funnel Process 7-1-06 – 6-30-14

MET CENTER/CWFINTEGRATED SERVICE DELIVERY MODEL

Customer Recruiting Orientation

Eligibility for financialAssistance, client services,

ITAs

Program Enrollment(Bundling of Services begins

here)

Adult Education Literacy

Transportation, Job Search,Mobility, Counseling Services

Bundling & Sequencing

Work Readiness TrainingFinancial Literacy and Asset Building –

2 - 4 WeeksBundling & Sequencing of Service

Skill Based Training ProgramsBusiness Services B.O.A.T. (STLCC) ProjectXcel (STLCC)Transportation Diesel (STLCC)Career Pathways to Employers/ Pre-Employment Services (FWCA)Manufacturing HVAC (MTA) CNC (MTA) CRP (MTA) ICP (MTA)Healthcare LPN (SSD)BioScience Technology (FWCA)Distance Learning (FWCA)

Financial Services / Asset Building

Employment Services

Graduates from all programs can immediately obtain

employment

America’s Job Center – Placement Services

Supportive services(Based on Funding)

MET Mobility CenterCounselingJob Search

Entrepreneurship Training Program - PrivateBank

Tax PrepFinancial Literacy - St. Louis

Community Credit UnionHousing Counseling

Legal ServicesFSD – Resource Center

CWFPATHWAY

Employer SpecificOrientation

for Job Seeker

Services Educational Programs Placement & Retention

TWO GENERATIONAL APPROACH

St. Louis Community Credit Union

MET CENTER SERVICES

Early Explorers Child Development Academy

COLLABORATIVE PARTNERS

STL Economic Development Partnership

Annie E. Casey Foundation

St. Louis City WIB

St. Louis County WIB

The PrivateBank

Washington University in St. Louis

Boeing

Placement & Retention

Skill-Based Training

Open Enrollment

HiSET/AEL

Pre-Employment Services

Entrepreneurship Training

Healthy Marriage/Relationship

Bioscience Technology

Early Childhood Education

Parent Engagement

Clinical Health & Wellness

Financial Literacy

Second Chance Banking

Financial Products & Services

COMMUNITY ENGAGEMENT

Community Residents

Local Businesses

Faith-Based Institutions

Community-Based Organizations

Sure Rides Auto Loan Program

Child CareEMPLOYMENT

FAMILY STABILITY

ACCOMPLISHMENTS As of June 30, 2013, the following outcomes have been achieved through our

CWF/WFSN initiative: – 19,253 Assessments completed– 3,726 Skill Training– 4,459 Job Search – 6,405 Receiving financial literacy services– 5,375 Placed in employment– $9.00 per hour average wage

2014 Estimated Economic Impact: $18.7M (1,000 placed into employment at $9/hr. by 40 hrs./wk by 52 wks/yr= $18.7M)

Partnered with Saint Louis Community Credit Union to implement Behavioral Economics and offer financial products to participants. Since opening in June 2011, the following has been achieved: Performed 52,615 transactions Opened 1,298 New Accounts Secured 394 loans, totaling $1,275,958

Strategic partnership reduced total cost (by minimizing or eliminating the duplication of services, i.e. recruitment, assessment)

CHALLENGES

MET Center requires a steady stream of funding to cover expenses

Double Data Entry

QUESTIONS

CONTACT INFORMATION

CAROLYN D. SEWARDPRESIDENT/CEO – FAMILY AND WORKFORCE

CENTERS OF AMERICA DIRECTOR – MET CENTER OPERATIONS

6347 PLYMOUTH AVENUEST. LOUIS, MO 63133

(314) 746-0752 – OFFICE(314) 746-0735 – FAX

EMAIL: CSEWARD@FWCA-STL.COMEMAIL: CSEWARD@METCENTERSTL.COM

WEBSITE: WWW.FWCA-STL.COMWEBSITE: WWW.METCENTERSTL.COM