metro citizens’ advisory council general assembly meeting nov. 20, 2013

8/13/2019 Metro Citizens Advisory Council General Assembly meeting Nov. 20, 2013

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Citizens Advisory Committee

November 20, 2013


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Metro ExpressLanes

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Agenda

> Why HOT Lanes?

> Early Results

> Lessons Learned


3/23

Metro ExpressLanes

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Why HOT Lanes?

> As traditional revenues decline, agencies must find newways to maximize efficiency from existing facilities and futureinvestments

> LA County has the most extensive system HOV facilities inthe Country with over 485 lane miles

> Federal government has notified Caltrans that some HOVfacilities have become degraded. Without changes, Caltransand local agencies risk loss of federal transportation funds.


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HOT Lanes in the U.S.

Map Credit: Chicago Metropolitan Agency for Planning


5/23

Metro ExpressLanes

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Program Overview

> Goal: Move More People,Not More Vehicles

> 1stHOT Lanes in LA County

> $290 Million Program Budget($210 M UPA/CRD Grant)

> $142 M Transit> $129 M Toll/Roadway

> $ 19 M LA ExpressPark


6/23

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Business Rules

> All vehicles (except buses, motorcycles, & emergency response)required to have a FasTrak transponder

> 24/7 tolling operation; HOV 3+ Toll-Free at all times

> HOV2 varies per facility

> SOV Pay Toll at all times

> Dedicated Tow Trucks for Incident Response

> Dedicated CHP

> Toll Credit if Sig Alert impacts Speeds in the ExpressLanes

> Tolling began for 110 ExpressLanes on November 10, 2012 and10 ExpressLanes on Feb 23, 2013


7/23

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Preliminary Results


8/23

BYTHENU

MBERS

Data as of September 30, 2013

8

TOTAL TRIPS 18,613,955

PRELIMINARY TOLL REVENUE $16,910,894

FASTRAK ACCOUNTS 176,243

TRANSPONDERS ISSUED 217,530

EQUITY PLAN ACCOUNTS FOR LOW INCOME COMMUTERS 3,945

89NEW

VANPOOLSFORMED

I-110(11 MILE TRIP)

$7.21($0.66/mile)

AVERAGE TOLL (AM PEAK 5-9AM)

I-10(14 MILE TRIP)

$5.10($0.36/mile)

AVERAGE TRAVEL SPEEDS (AM PEAK 5-9AM)

I-110ExpressLanes:

64.2 mphGeneral Purpose

Lanes:

47.1 mph

I-10ExpressLanes:

66.1 mphGeneral Purpose

Lanes:

53.1 mph

TRANSIT RIDERSHIP

7,421,310(+11.9%)

(Includes CRD funded routes from Nov-

August (I-110 routes/Silver Line), and

from Feb-Aug (I-10 routes)


9/23

TOPPERFO

RMERS

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AVERAGE

TRAVEL

TIMES

Source: Caltrans Tachometer Run (May/June 2012 & May June 2013).

NB 110

GP LANE

AVGTRAVELTIMEDURINGAM PEAK

HASDECREASEDBY

6 MIN

WB 10

GP LANE

AVGTRAVELTIMEDURINGAM PEAK

HASDECREASEDBY

6.16 MIN

AVERAGETRAVELSPEEDS

NB 110

HOV LANEAVGTRAVEL

SPEEDS

INCREASED

5.2 MPH

WB 10

HOV LANE

AVGTRAVEL

SPEEDS

INCREASED

16.4 MPH

INTHEAM PEAKHOUR,PEAKDIRECTION,

AVGTRAVELSPEEDS& TIMES

IMPROVEDONTHEI-10/I-110 GP

& HOV LANES.


10/23

10Traffic Performance- ExpressLanes


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EXPRESSLA

NEUSERPROFILE

11


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CARPOOLERS

Fig. 5 Creating More Choices for 2-Person HOV during Peak: Grand Total = 207,821 HOV2 Toll-Free Trips vs 225,251 HOV2 Tolled Trips

Fig. 6 Complaints about Transponder Requirement & Design Metro ExpressLanes FasTrak Transponder

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13/23

FASTRAK

TRANSPONDERADOPTION

Pre-

launch

Feb

2013Jan

2013

Dec

2012Nov 11-

Nov 30

13

Mar

2013Apr

2013

June

2013May

2013

July

2013

Aug

2013


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> 99.6% of Accounts are

within California

> 12.5% Non-LA County

Zip Codes in 42

Counties

> 87.5% LA County

> 1 out of every 5

accounts: City of LA


15/23

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BALANCED

DISTRIBUTIONAC

ROSSALLINCOM

ELEVELS

18

Total Accounts Opened as of June 2013 by Household Income Bracket Illustrates Access to ExpressLanes by All Income Levels

8.4%

19.9%

36.0%

21.4%

11.9%

2.3%

Metro FasTrak Account Holders (as of June 30, 2013) and LA County Households by Household Income Bracket

2.3%

11.9%

21.4%

36.0%

19.9%

8.4%

32.0%

12.8%

17.4%

12.0% 13.6% 12.1%

(NOTE: Data for Account Holders does not include

Avg Wkday Transit Ridership of 26,290)

3 945 LA C


19/23

19> 3,945 LA County

Households Enrolled

as of September 2013

> Mode Choice (4/30/13):SOV 18% (14,089)

HOV2 49% (38,183)

HOV3+ 33% (26,101)

> 6% of Equity Plan Accounts

are Opened with

Cash/Check

> Overall, only 0.34% of

FasTrak accounts are

Opened w/Cash/Check


20/23

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Lessons Learned

> Invest in Superior Customer Service

> Continued Marketing Campaign (i.e. USC Pilot for Events)

> Improve Awareness of Discount Programs (i.e. Equity, Carpool

Loyalty, Transit Rewards)


21/23

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1%

1%

7%

.05%

1%

1%

2%

7%

22%

3%

.03%

5%

3%

28%

3%

11%

3%

0 1000 2000 3000 4000 5000 6000 7000 8000 9000

Alternative Vehicles

Change Minimum Occupancy

Customer Service

Discount/ Incentive

Eliminate Program

Eliminate Transponder Requirement

Enforcement

Entry Exit Points

Expand/ Continue Program

Lane Improvement

Lane Maintenance

Maintenance Fee

Misc

No Improvement

Signage

Toll Amount

Transponder -Design/Detection

What Could Metro ExpressLanes Do To Improve Your Experience?

Online Survey (August 2013)


23/23

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Next Steps

> Complete Formal Pilot Program February 2014

> Receive Public Input March 2014

> Metro Board Considers ProgramApril 2014(if approved, Legislative Action begins)

metro citizens’ advisory council general assembly meeting nov. 20, 2013

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