microsoft office diagnostics kelli s. rembert mgmt 661
TRANSCRIPT
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MICROSOFT OFFICE DIAGNOSTICS
Kelli S. RembertMGMT 661
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MICROSOFT DIAGNOSTICS TESTS
Microsoft diagnostic tests are used to prevent your computer from crashing and to correct errors immediately. It serves as a problem-solver for your computer maintenance.
Diagnostic tests are generated on MS Word MS Access MS Excel MS PowerPoint
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VARIOUS TYPES OF TEST Microsoft Office Diagnostics performs the six specific
tests on all applications: Setup Diagnostic- tests files that may have been corrupted by
viruses or hardware along with registry settings Office 2007 installation.
Disk Diagnostic- investigates evidence of problems or errors with your hard drive. It specifically test checks for errors logged by the Windows system event log and The Self-Monitoring, Analysis and Reporting Technology (SMART) feature of your hard disk.
Memory Diagnostic- test that distinctively checks the reliability of the computer’s Random Access Memory (RAM).
Update Diagnostic-tests to make sure computer is current with installed and updated service packs from Microsoft Office 2007.
Compatibility Diagnostic-tests to ensure there are no conflicting versions of Microsoft Outlook on the computer.
Check for known solutions- evaluates the data on Office 2007 crashes that have occurred on your system; then it connects to a server to find solutions that are available for problems that caused these crashes.
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WORD OPTIONS
To begin your diagnostics test, open the Microsoft Office button, and scroll down to Word Options, which is the first tab, located on the bottom of the frame.
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RESOURCES
Once the Word Options menu is open, scroll down to Resources and double click on this option.
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DIAGNOSE
From the Resources tab, you are able to access the Microsoft Diagnostics
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PROBLEMS Once you click on
the Diagnose button, you will be prompted by Microsoft with a question: “Is Microsoft Office having problems?” If you wish to continue with the diagnostics tests, click continue at the lower-right hand corner of the screen.
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RUN DIAGNOSTICS A Microsoft Office
Diagnostics Screen will appear with the various types of tests that will take place: Check for known solutions, Memory Diagnostic, Compatibility Diagnostic, Disk Diagnostic, and a Setup Diagnostic. Click on the Run Diagnostic button to complete the process.
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STATUS
While the tests are running, there are status bars to demonstrate the time remaining to complete each individual test.
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SUMMARY OF RESULTS
After the tests are complete, a summary is given of the diagnostics that were run.
To see the detailed reports, click on the detailed reports tab, located on the lower left-hand corner of the window.
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DETAILED RESULTS
The detailed report describes specific results of each of the six tests that were run.