Microsoft Systems Management Strategy: System Center

NameTitleMicrosoft Corporation

Microsoft in Systems Management

System Center Revenue Trend Line

System Center

Milestones:

1994 2000 2003 2006 2007 2008

Industry Milestone

s:

SMS debuts Extend

portfolio - MOM

debuts

MOM 2005 ships

DPM debuts

System Center

portfolio launches

VMM debuts

Essentials debuts

Cross-platform Connectors released

VMM manages

ESX

Systems management tools introduce

d

ITIL gains traction worldwid

e

WS 2003 grows in the data center

Widespread

management

vendor consolida

tion

ITIL v3 and MOF

v4

Virtualization goes mainstrea

m

Industry TrendsMacro Trends Current Indicators

• #1 CIO priority in 2008 (up from #17)Virtualization Acceleration

Compliance

IT Service Management

Anywhere Access

Software as a Service

• CIOs expect 10% of IT budget to be dedicated to compliance

• IT orgs can currently only correlate 30% of IT alerts to business problems

• Converged mobile phones (Smartphones) growing two times faster than mobile PCs

• >1/3 of TDMs interested in using SaaS to supportcustomer-facing business processes

Data Center Build Outs • 74% of enterprises mandate all servers

must reside in the data center

78% Maintenance

22% New

Implication • 78% of IT budgets spent on maintenance activities, trends increase pressure

Standardized Rationalized Dynamic

Core Infrastructure OptimizationBasic

Managed IT infrastructure with limited automation

Managed and consolidated IT

infrastructure with maximum automation

Fully automated management,

dynamic resource usage, business

linked SLA’s

Uncoordinated, manualinfrastructure

Cost Center More Efficient Cost Center Business Enabler Strategic Asset

Manage Complexity and Achieve Agility

Dynamic IT

Dynamic ITEnabling IT Pros and development across the IT lifecycle

Unified and Virtualized

Process-Led,Model-Driven

ServiceEnabled

UserFocused

Standardized Rationalized DynamicBasic

Business enabler

Strategic asset

Efficientcost center

Cost centerPeople. Process.

Technology.

System Center Solutions: People, Process, & Technology

Desktop & Device Management

Data Center Management

Mid-Market

Solu

tion

s

Open Standards

Virtualization Technology

Windows Platform

Infr

astr

uctu

rePr

oduc

ts

Microsoft Consulting Services

Management Packs

Partner EcosystemKno

wle

dge

Solution Accelerators

Connectors for Interoperability

Microsoft Operations Framework (MOF/ITIL)

Document redirectionOffline files

PresentationVirtualization

ProfileVirtualization

ServerVirtualization

ApplicationVirtualization

DesktopVirtualization

VirtualizationManaging a virtualized infrastructure with a common management platform

Key feature of platform

Full 360⁰ View

It’s Windows

Environment you know

Mass-market adoption

Data center to desktop

Flexible choices

Partners (OEM, ISV)

IntegratedManagement

Physical and logical

Tools you already know

Interoperability

Best TCO

Integrated platform

1/3 the price upfront

Lower ongoing costs

Microsoft strategy for virtualization

System Center Solutions: People, Process, & Technology

Microsoft Consulting Services

Management Packs

Partner Ecosystem

Open Standards

Virtualization Technology

Windows Platform

Desktop & Device Management

Data Center Management

Mid-Market

Solu

tion

s

Infr

astr

uctu

rePr

oduc

tsK

now

ledg

e

Solution Accelerators

Connectors for Interoperability

Microsoft Operations Framework (MOF/ITIL)

Data Center Management Solutions

Automated Provisioning and Updating of Physical and Virtual EnvironmentsServer Consolidation Through Virtualization

Proactive Platform MonitoringApplication & Service Level MonitoringInteroperable and Extensible Platform

Configuration Controls and ReportingCentralized Security AuditingComprehensive Security & Identity and Access Mgmt

Business Continuity Through Virtualization MgmtBackup and Recovery of Physical and Virtual Resources Disaster Recovery

Configuration

Management

End to EndMonitoring

Server Compliance

Data Protection

and Recovery

Data Center Management FuturesNext 18 months

Enhanced OS provisioning with multicast and unknown computer supportVMware ESX server supportService desk change and configuration management workflows

Cross-platform monitoring of Unix, LinuxNative Connectors for interoperabilityNetwork-aware service monitoringAutomated incident generation direct from operational alerts

Baseline Compliance Solution AcceleratorSupport for service management based compliance practices via IT Service Desk

Increased onsite and offsite data protection capabilitiesAdditional Windows workloads protectedDynamically manage virtual hosts to avoid downtime using PRO tips

Configuration

Management

End to EndMonitoring

Server Compliance

Data Protection

and Recovery

System Center Solutions: People, Process, & Technology

Microsoft Consulting Services

Management Packs

Partner Ecosystem

Open Standards

Virtualization Technology

Windows Platform

Desktop & Device Management

Data Center Management

Mid-Market

Solu

tion

s

Infr

astr

uctu

rePr

oduc

tsK

now

ledg

e

Solution Accelerators

Connectors for Interoperability

Microsoft Operations Framework (MOF/ITIL)

Desktop Management SolutionsStreamlined

Application and Desktop Delivery

Optimized Client Health and

Performance

Ease User Access Without Compromise

Adaptive Application

DeliveryManaged client application delivery via traditional and virtual methods

Simplified Windows Vista

DeploymentAutomated OS deployment via image standardization

Client Infrastructure

MonitoringClient health monitoring and proactive issue identification

Remote PC Diagnostics &

RepairZero-touch remote diagnosis and remediation with Intel®

vProTM

End-Point Security

ManagementEnforced compliance with system health policy definitions via remediation

Configuration Compliance

Assess systems compliance against established configuration baselines

Desktop Management FuturesNext 18 months

Application Virtualization* integration into Configuration ManagerEnterprise Desktop Virtualization* – central management of virtual OS and applications

Streamlined Application and

Desktop Delivery

Desktop Error Monitoring* - Custom ReportingDiagnostics and Recovery Toolset* – including offline anti-malware diagnosticsAdvanced Group Policy Management* – cross domains, fully scriptableFull incident and problem management through Service Manager

Optimized Client Health and

Performance

Forefront Client Security integrationAsset Inventory Service* – single reporting with Configuration ManagerBaseline Compliance Solution AcceleratorSupport for service management best practices via IT Service Desk

Ease User Access Without

Compromise

* Part of the Microsoft Desktop Optimization Pack

Managing ComplexityCustomer success stories

Rationalized DynamicBasic

Dynamic IT

Client Infrastructure Monitoring

Cut helpdeskcosts by 35%

Server Consolidation

Reduced server costsby $2M per year

Standardized

Simplified Vista Deployment

Saved $500K in deployment costs

Danish Foreign Ministry

Configuration Management

Cut deployment time by 73%

MEGA PHARMA

Configuration Management

Cut update time by 90%

Data Protection and Recovery

Reduced back-up times by 50%

System Center Roadmap

2007 SP1/R2

Rollup/SP1

2008

2008

2008

2007 SP1

2008

V1

V5

V3

V3

2008 SP1

2009 2010

V42007 SP2

2009 2010

SP1

• Use knowledge-based, automated in-line tasks to deliver rapid, high quality service

• Maximize the use of the IT department’s existing Windows Server expertise

• Out of the box, build on deep domain knowledge from both Microsoft and our strong partner community

• Implement templated best practices through Solution Accelerators

• Reduce complexity through seamless management of logical IT environments

• Manage your virtual environments down to the application level

• Improve visibility and control through integrated management

• Manage multi-hypervisor technologies and monitor cross-platform environments

Dynamic IT Management