microsoft unified communications – hp and microsoft unify business productivity presentation
DESCRIPTION
Delivering an end-to-end unified communications and collaboration solutionTRANSCRIPT
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HP and Microsoft Unify Business Productivity
Delivering an end-to-end
unified communications
and collaboration solution
May 19th, 2009
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Key Business Challenges
Changing Workforce
• Shift from labor to knowledge workers• Distributed, global workforce• 24x7 connection
Customer Demands
• Faster turnaround• Quality service• Competitive prices
Increasing Complexity
• Workforce mobilization• Application, data & communication silos• Security & management
Business Performance
Pressure
• Reduce expenses• Improve productivity• Accelerate business growth• Reduce time to decision
Ent
erpr
ise
Glo
baliz
atio
n
GlobalizationCreates many business challenges
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April 8, 2023
• Increase personal and team productivity• Empower a mobile and agile workforce• Reduce communications overload• Shorten business decision cycle times• Increase business innovation and time to
market
Meet changing business needs
• Simplify administration and operations overhead• Reduce telecom costs• Reduce travel expenses• Extend existing investments• Build communications-enabled business applications
Manage IT cost, complexity
BalanceNeeds and Challenges in a Changing Workplace
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Decreasing Costs By enhancing IT
efficiency, reducing business expenses and
consolidating infrastructure and
systems
Improving Business Outcomes
By maximizing productivity and
accelerating growth while mitigating risk
Transforming IT With dynamic business processes through end-
to-end solutions and world-class services that
accelerate business innovation
“We expect unified communications to increase our ability to move forward faster.” CIO, global business services firm
Transforming BusinessHP and Microsoft: Unified Communications and Collaboration
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Reduce real estate and facility costs
(30-40%)
Reduce telephony & audio conferencing charges
(10-40%)
Reduce travel and training costs
(20-40%)
• Replace internal meetings, in-person training and customer / partner visits with LiveMeeting
Reduce voice mail costs
(20-60%)
Reduce IT infrastructure and administration cost
(up to 50%)
• Reduce office space per employee and improve space utilization with telework and remote working
• Replace long distance and audio conferencing call charges with VoIP and save on office move for phones
• Replace and consolidate disparate voice mail and fax systems with Unified Messaging
• Optimize IT infrastructure by consolidating servers, storage and multiple vendor solutions and standardizing hardware & software environment
Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework.
Decrease Costs with Increased EfficiencyReducing Complexity and Optimizing the Business
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Financial Services
Healthcare
Manufacturing
• Improve collaboration and time to market for new products• Improve communication and collaboration with sourcing
partners
Oil & Gas
Government
• Improve communication and services to clients• Implement e-mail auditing and e-discovery processes
• Improve collaboration and training among care teams• Improve the healthcare providers’ patient outreach
• Improve exploration and production operations • Promote collaboration among marketing & retail operations
• Streamline citizen service delivery • Implement effective emergency response
Improve Business OutcomesCommunications Enabled Business Process
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Lower Costs
Mitigate Risks
Accelerate Growth
• Help speed time to market• Improve decision making• Strengthen customer relationships
• Decrease travel and communication costs• Reduce IT infrastructure and administration costs• Improve staff productivity
• Work with “best of breed” integrated solutions• Implement tested, industry-standard products• Rely on the experience of HP services
“People are embracing more immediate ways of exchanging information. At times, the system is handling 600 instant messages a minute, and more than 30 Web conferences simultaneously. We’ve also held meetings with more than 350 participants, and the system always works flawlessly. .” Global Service Manager, global agribusiness enterprise
Transform ITAccelerate Business Innovation and Effectiveness
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HP and Microsoft address the full end-to-end unified communications and collaboration solution
Integration and services• Strategy and design• Network integration• Implementation and support• Video conferencing• Choice in deployment
Software powered solutions• Productivity and collaboration• Telephony and mobility• Unified messaging• Identity and presence• Audio, video, web conferencing
Adaptive infrastructure and devices• Servers, BladeSystems, Storage• ProCurve Networking• PCs, Smartphones, IP Phones
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HP and Microsoft Business Productivity Solution
HP Services & System Integration
Consulting Assessments
Design Program Management
Deployment Integration Outsourcing Support & Training
Clients
Microsoft Software Powered Solutions
Exchange Server 2007
Office Communication Server 2007
Office SharePoint Server 2007
HP HALO
HP
Man
ag
emen
t Too
lsServers & Storage
ProCurve Networking
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Using common infrastructure, management, securityand standardized HW/SW platforms
Time
Company A
Company B
Solution elements
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Phased approach
The Business Value Assessment considers the unique requirements of individual clients to determine priority and value for each element
Mobility Solutions
IP telephony
SharePoint applications (ECM)
Portal/Social Network/Search
Voice integration / Network
Video Conf / Telepresence
Audio / Web Conferencing
Unified Messaging
Departmental Collaboration
Presence/Instant messaging
Messaging – upgrade/migrate
The Approach can be Different for Every Enterprise
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Unified Communications and Collaboration Global Integration and Service Offerings
Mission Critical ServicesHardware/Software Support
Analyze & Strategize
Architect & Validate
DesignImplement &
Deploy
Manage
Support
Optimize
PeopleProcess
Tools
Business Value Assessment
Voice & DataMessaging and Collaboration Infrastructure
Map relevant technologies to detailed solution design
Integrate applications processes , technologies
Hosting/management of messaging, collaboration &mobile infrastructure/devices
Program ManagementDeployment services
Lifecycle Services for the business productivity infrastructure to lower cost accelerate growth, and minimize risk
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Improved internal communications promote faster response to customer needs, higher customer satisfaction, increased staff productivity and increased revenue
HP and Microsoft offer a scalable solution for integrated communications
Swiss IT Provider Reduces Management Costs by 50 Percent with Messaging Environment
Australasian Beverage Maker Further Utilizes Conferencing and Collaboration Solution
Leading agribusiness firm cuts cost of Web Communications by 50%
Improving Business Outcomes Improving Business Outcomes What Microsoft and HP Customers Are Saying
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To get started…
Business Value Assessment Workshop: – Workshop assessing current state specific to unified communications and collaboration
technology– Identifies customer opportunities for reducing cost, growing revenue, and reducing risk, to
prioritize investments
Available service offerings:– SharePoint Collaboration and Content Management– Integrated PBX/ Voice / Voice mail (Office Communications Server and Exchange Server)– Office Communication Server Conferencing– Exchange environment standardization
For more information, go to: www.hp.com/solutions/microsoft/ucc
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Thank you
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Contacts:
HP Point of Contacts:– Jack Baratta, Americas Microsoft Alliance Lead
Email: [email protected]; Phone: +1 215 896 6117– Gudrun Krist, EMEA Microsoft Alliance Lead
Email: [email protected]; Phone: +49 6172 16 1090– Lionel Tan, Asia Pacific Microsoft Alliance Lead
Email: [email protected]; Phone: +65 6572 3568– Michiko Aso, Japan Microsoft Alliance Lead
Email: [email protected]; Phone: +81 3 5495 8240
For more information, go to: www.hp/com/solutions/microsoft/ucc