Unified. Now.

What is Microsoft Unified Communications?

Microsoft® Unified Communications is a suite of software and services that can help you consolidate, streamline and automate your business communication. Benefit from time & cost savings by providing a seamless communication experience through implementing Microsoft Unified Communications. Merge your disparate platforms, devices and mediums (e.g. email, VoIP, instant messaging, fax, or your audio, video or web-conferencing): One address book, one inbox, and one login across most forms of communication.

Unified Communications Capabilities and Products

Microsoft Exchange Server 2007

Delivers all forms of asynchronous communications, allowing users to hear and act on their calendars, listen to email and voicemail, or call anyone listed in the company directory. Users can also access a rich Outlook experience on their Windows Mobile-powered devices.

Microsoft Office Communications Server 2007

Office Communications Server works with existing telecommunications systems so businesses can deploy VoIP without replacing their legacy phone networks. Presence is also enabled through OCS 2007 so users can see availability at a glance and contact others with a click.

Why implement Microsoft Unified Communications?

Benefits for Business:

• Maximise existing infrastructure

• Build a future-ready foundation

• Streamline end-user communications

• Helps increase efficiency

Benefits for IT Users

• Built-in security protection

• Efficient operations

• Improved administrator productivity

• Optimal data storage

• Business continuity

• How to Get Started – Future-ready foundation

Benefits for End Users

• Streamlined, simplified communications

• Access to information from anywhere, anytime*

• Click-to-connect

Eastern Health has more than 7,000 employees working in 5 hospitals. By implementing Microsoft Unified Communications, Eastern Health created a one-stop gateway for collaboration that is cost effective, whilst boosting productivity and helps improve patient care.

Unified Communications Capabilities and Products (cont.)

Microsoft Office Communicator 2007

The intuitive design makes it easier for users to communicate with features like the ability to shift from instant message to a video conference or start a call with just a click. Presence information appears wherever a contact’s name appears and integrates seamlessly into the Microsoft Office system. Users can also control how they want to be contacted and when.

Microsoft Office Live Meeting 2007

Live meeting allows businesses to conquer geographical boundaries and helps to increase efficiency by enabling real time collaboration online between not just individuals, but also large groups with just a PC and internet connection.

Microsoft Office RoundTableTM

RoundTable is an advanced conference phone that follows the conversation, by identifying the active speaker and broadcasting a close-up of his/her face. With a built-in 360° camera, a panoramic video of everyone in the conference room can also be broadcasted.

2007 Microsoft Office system

The existing Microsoft investment is enhanced through the capabilities of Unified Communications (through Microsoft Office system) where Presence technology appears throughout the suite of Office products . Transform the way users operate by allowing the ease of initiating conversations or video conferences with document owners from just a few clicks.

Windows Mobile®

Help increase employee productiveness and responsiveness through Windows Mobile powered devices which deliver improved enhancements to familiar Microsoft mobile applications like Microsoft Office Outlook® Mobile & Microsoft Office Mobile.

Case Study – Lion NathanIndustry: Manufacturing

Customer Profile: Lion Nathan is a premium alcoholic beverage manufacturer and distributor. Headquartered in Sydney, Australia, the company manages more than 2,800 employees in multiple sites across Australia and New Zealand.

Business Situation: Lion Nathan found it difficult and expensive to manage its geographically distributed messaging environment. Each site had its own local server computer which had become expensive to operate and difficult to maintain.

Solution: Lion Nathan worked with HP to migrate 100 users to Microsoft® Exchange Server 2007. It now plans to consolidate 10 servers into 3 and use clustering to promote a high availability environment, where if one server stops working, the system will automatically switch to another server.

Benefits: By consolidating 10 servers into 3, Lion Nathan now promotes a high-availability environment, streamlined IT administration and reduces costs. New unified messaging and calendaring features are improving productivity, especially for mobile workers.

Get Started with UC

Visit microsoft.com.au/uc to get all the unified communication resources you need:

Download the UC guide4

Take the Microsoft Unified Communications self assessment4

Find a Microsoft Unified Communications partner4

Microsoft Unified Communications solution delivers a future-ready software foundation by providing an extensible platform that can be built into your line-of-business applications and by enhancing your existing PBX investments with a software-powered VoIP solution.