mike callan presentation final x - energypa.org 31-june 1/presentation papers/mike callan...michael...

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Effectively Communicating With Emergency Responders

1ENERGYEMERGENCIES.COM

Incident Command System (ICS) for Energy Emergencies

Incident Command (ICS) for Energy Emergencies

Michael CallanEnergyEmergencies.ComMiddlefield, CT



What is the Incident Command System?

ICS is the management system that directs all operations at the incident scene.

Incident Command is located at an Incident Command Post (ICP) at or close to the incident scene

Unified Command in some cases provides guidelines to enable agencies with different legal, geographic, or functional responsibilities to coordinate, plan, and interact effectively to resolve the emergency

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Overview of ICS

How Did We Get Here?

Like Everyone Else...

No Communication

No Cooperation

No Coordination

So we keep trying and sooner or later we’ll fix the problem!

Incident Command System

National Incident Management

System



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Without an IC problems arise...

What’s the worst decision in an emergency?

Whose in Charge? Be careful you may not like the answer!

“In the absence of any command, someone will take charge!”

NIMS and ICS are designed so the right people are in control and in command with enough knowledge, resources and assets to do the job



Our Goals

Enable all responders to manage energy emergencies more effectively

Communicate clearly at the scene

Cooperate in a positive constructive manner

Coordinating all resources and assets effectively

Finally, Improve the most important thing we all want ‐ Employee and Public Safety!

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Four Stages of Emergencies

Usually a minor event or condition that is subordinate to another.

An event thatinterrupts normal procedure

Negative

A serious situation or occurrence that

happens unexpectedly and demands

immediate action.

A condition of urgent need for action or

assistance

Emergency

A crucial or decisivepoint or

situation; a turning point.

An emotionally stressful event or traumatic change in an emergency

Crisis

Positive

EventNon EVENT D D

D

D D

D Decisions

Risk

D

D

D

Death,$50,000 Damages,

Or Large Loss of Product

PHMSA“Incident”

Disaster

A calamitous event, occurring

suddenly causing loss of life, damage or hardship

DD

D

Call for help.. you can always send them back



Levels of Emergencies

Event ‐ “Something is not right”

Non Hazardous

Hazardous (Elevated Risk)

Emergency

Crisis

Incident

85% ‐ 90%50%

5% ‐ 10%

1% ‐ 5%

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Incident Of National Significance – I.N.S.

Your world changes...

“This is going to turn the industry inside out”

“That’s no plane crash!”

“The Elephants and Donkeys wade into the pond”

Deepwater

San Bruno, CA,

Exxon ‐ Valdez,

An actual or potential high‐impact event that requires a coordinated and effective response by federal, state, local, tribal, nongovernmental, and/or private‐sector entities.

They name it after your company or your city



Organize ChaosOrganize YourselfYou

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Gas Leak Investigation

Emergency Identification Exercise

Events Emergencies Crisis Disaster/Incident

High or Low Pressure

CO Call

Gas Leak Investigation

Power Outages

Gas Explosion / Fire

Environmental

Facility Damages

Risk



Emergency Decisions

Events Emergencies Crisis Disaster

Negative Positive

Odor is the result of the Sewer Plant

Leak at Dryer made safe/tagged

Gas Odor

Hazardous

Leak on gas service at building

wall

Main line damage60 psig

Significant gas migration results

60% of LELUnknown Occupants

Explosion with two additional homes

on fire Fatalities and

injuriesEmployees

unaccounted for

Gas Leak Investigation“Incident”

D Decisions

D D

D

D DD

Risk

DDD

DD

DDD

DD D D

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Incident Command Structure ‐ Conditions Drives Command and ControlIncident Commander

Recognized Supervisor

Incident Commander on Scene

Usually the “Super…Something” in the Utility Incident Command System

Operational “incident” Command

“Hazardous” condition exists

Communicate and request support

Assistance needed

Possible Protective Actions

First Responder ‐“Operations”

First on the scene

Assess the situation

Utility Representative

OSHA defined “Senior Employee”

EVENT

GROWS

COMMAND

GROWS

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“Operations”Command

“Incident” Command

Utility ICS

Event

Positive Negative

Emergency

Crisis

Hazardous



Operations Command

IncidentCommand

IncidentManagement

ICS Grows into NIMSPositive Negative

Emergency

Crisis

Incident

ICS

NIMS

NIMS

Event

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What level of command?

Utility Operations

Incident Command

Incident Management



Incident Command

All incidents have an incident commander (someone in charge)

The first on the scene is generally in charge

In most emergencies control and command is by single individual

Established command and your decisions should focus on the three major priorities

Life safety

Stabilizing the incident

Finally, protecting environment or the property

Get the system started off in the right direction

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Incident Commander or Incident Command System

People vs. Systems

People

Louie’s

Steamed Cheeseburgers

Successful ICs understand 85% – 90% Rule

Systems

McDonald’s

Wendy’s

Burger King



Why ICS is so important?

ICS isn’t about the person in charge it’s about the system

Major Elements of ICS Common Terminology

Unity Of Command...

Span Of Control ...

Unified Command Structure

Modular Organization

Incident Action Plans

Designated Incident Facilities

Comprehensive Resource Management

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Common Terminology

“CODE 1, CODE 2, CODE 3 ... CODE 10”

“10‐4” “99”

“Got it, Over”

“I’m getting 1% on my meter”

“You’re crazy, I’ve got 20%”



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Incident Command Structure

A standardize on‐scene emergency management system specifically designed to provide organizational structure for the demands of managing incidents

ICS is used by various jurisdictions and functional agencies

Public and Private

ICS is how everyone keeps track of where in the system they are and who they report to!

Incident Commander

Information Officer

FinanceSection

OperationsSection

PlanningSection

LogisticsSection

Safety Officer

Liaison Officer



Incident Commander

Liaison Officer

Information Officer

FinanceSection

OperationsSection

PlanningSection

LogisticsSection

Safety Officer

Visual 2B.16Unit 2B: ICS Fundamentals Review

Incident command organizational structure is based on:

Size, type, and complexity of the incident.

Specifics of the hazard environment created by the incident.

Incident planning process and incident objectives.








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Incident Commander

Liaison Officer

Information Officer

FinanceSection

OperationsSection

PlanningSection

LogisticsSection

Safety Officer



Incident Action Plans

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Designated Incident Facilities

Comprehensive Resource Management



Incident Command (ICS) for Energy Emergencies

Compliant

and

Competent

Michael CallanEnergyEmergencies.ComMikeCallan.Com860.874.2096Middlefield, CT

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mike callan presentation final x - energypa.org 31-june 1/presentation papers/mike callan...michael...

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