Mike GhasemiResearch Director Retail Insights & WW HospitalityIDC Asia Pacific

MIKE HAS PRESENTED FOR

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Mike Ghasemi is Research Director for IDC Retail Insights Asia/Pacific and Worldwide Hospitality. Mike is responsible for development, production, and growth of the IDC Asia/Pacific retail and worldwide hospitality programs, covering technology and market trends in both the retail and hospitality industries and driving the overall direction of the retail industry research, market intelligence, and consulting activities in Asia/Pacific as well as integration with global IDC Retail Insights.

MIKE HAS BEEN FEATURED IN

Mike’s research includes a particular emphasis on omni-channel strategy, customer engagement, and mobility solutions, analyzing best practices and use of information technology that assists retail and hospitality organizations in improving their capabilities in key process areas and supporting strategic business objectives.

PROFESSIONAL MEMBERSHIPS

Mike is one of the founding council members of the International Association for Enterprise Information Security, a member of both the Singapore Institute of Management and Australia Institute of Management, and a recipient of a Deloitte Enterprise 50 award.

AWARDS Before joining IDC, Mike spent 15 years in the IT industry, with 10 years in retail information technology software solutions. He has worked in senior management and leadership positions with multinational and local companies across the region and has been extensively involved in the retail industry, from positioning IT solutions to advising national and regional retail associations on technology trends and road map.

2017 Event Speaking and Moderation:• Hong Kong: Product Innovation Apparel 2017 - Apr 2017

• Singapore: IDC Retail Insights Roundtable – Apr 2017

• Japan: Hilton Global IT Conference – Mar 2017

• Singapore: eTail Asia 2017 - Mar 2017

• Singapore: Asian Financial Services Congress 2017 - Mar 2017

• India Event: Asia Retail Congress 2017 - Feb 2017

• China Event: World Retail Elite - Jan 2017

Speaking Engagements and Research Activities

2017 Published Research:• Indonesia Retail Overview 2017

• Thailand Retail Overview 2017

• PI Apparel 2017: Product Digitization and Sustainability Are Transforming the Fashion

Industry

• Quinnox iBeacon Technology Platform; Empowering Customer Journey

• Malaysia Retail Overview 2017

• India Retail Barometer 2017

• Pivot Table: Asia/Pacific Retail IT Spending Guide, 2015–2020

• Asia Retail Congress 2017: Retail Digital Transformation Is Gaining Momentum in Asia

• Proximity Mobile Payments in Asia/Pacific: Who Are the Winners?

• IDC FutureScape: Worldwide Retail 2017 Predictions — APEJ Implications

2017 Planned Research:• Australia Retail ICT Market 2016 - 2021

• Global Mobile Point of Sales (mPOS) Market Analysis and Market Sizing at CY2017 Q2

• IDC MaturityScape Benchmark: Asia Pacific Retail Digital Transformation at CY2017 Q2

• IDC PeerScape: Big Data and Analaytcs in Retail APeJ Implications at CY2017 Q2

• IDC PlanScape: Retail Marketing Automation and Customer Engagement Technologies

at CY2017 Q2

• India mPayment Market Trends at CY2017 Q2

• Indonesia Retail Overview 2017 at CY2017 Q2

• Singapore Retail Overview 2017 at CY2017 Q2

• Technology Vendors Taxonomy in Hospitality at CY2017 Q2

• IDC Innovators: Hospitality Customer Loyalty Platforms, Trends and Practices 2017 at

CY2017 Q3

• IDC PlanScape: Mobile Loyalty, Trends and Practices in APAC at CY2017 Q3

• India Hospitality Customer Mobile Experience at CY2017 Q3

• APAC Retail Trends Analysis, 2017 at CY2017 Q4

• IDC PlanScape: Cognitive in Retail, Trends and Practices at CY2017 Q4

• Worldwide Hospitality Industry IT Spending Guide at CY2017 Q4

www.mikeghasemi.com