Millennial Wealth

Management:Leveraging Digital for the

Ever-Changing Clientele

2020Millennials will

compromise half the

global workforce - PwC

2/3of the wealth managers’

clients are over 60-

future of inheritance*

x6Global spending power is

estimated to be US$10

trillion; will multiply 6 times in

the next few years

* Based on wealth transfer simulation model

Millennials

Digital Addicts/Tech

Savvy

Civic

Oriented

Globally

minded

Free Spirited Multi-tasker Impatient

Millennials’ self-perception

Complicated, time-consuming

and risky processes

Not feeling in control of

financial decisions

Not getting instant

support

What upsets them?

Your millennial clients want more

personal, more real-time, more

effortless interactions.

Millennial HNIs believe

digital maturity is key for

associating with firms

%80

The Current Mindset

Offer Services

online

Precise and transparent wealth

management

Standardized and

personalized services based

on goals

Personal, Real time,

Effortless Interaction

Automated Advice

Efficient multi-channel

delivery of advice

Seamless User Experience

Lower Cost-to-Serve

Translating the expectations

Temenos Channels

Faster delivery of self

service channel solutions

Superior

multi-channel capabilities

Real-time collaboration

(notifications, alerts, live

chats)

Enhanced Security

(OWASP, Multi-form

factor authentication)

Highly customizable UI

with dynamic content

Connects well with PFM, core

banking, market survey data

How was it

used?

Bridging the divide between RM

and client

Bringing everything together

Portfolio 360

Access clients’ asset and investment information on the go

A world of research

Connect clients faster with the latest investment research

Real-time colaboration

RMs see what clients

see – instantly, be it their

portfolio, eStatements/

eContract Notes

Empowering the RM

A Single interactive platform for RMs and clients

(for communication and collaboration)

Client Portfolio

Spend profile

Asset

Liabilities

Market Performance

Goals

User

Experience

User and device aware layout

User and device

aware layout

User and device

aware layout

User

Experience

Content

contextualization

User

Experience

Branding

User

Experience

Domain based data

representation

User

Experience

Visual effects

User

Experience

Personalized

themes and

preferences

Getting Started

Digital Discovery

Investing in right

infrastructure (digital

platform and channels)

Early visualization approach

UX Engineering

Hybrid Agile methods

Leap Forward Sprint planning Architectural standards

employing key resources to drive the

implementation

Testing Practices

Building Digital

Maturity requires

the right mix of

technology,

process and team

Performance Engineering

One of the Largest Temenos Channels community

Aspire Systems

Creating IT solutions

for over 2 decades

across the globe

100+ banking product releases14+ go live with Temenos Channels

1997 2017

The longer the wealth management firms’

wait

the costlier the change is going to be