mind control: psychology for the web

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SXSWi – Ben Scofield – @bscofield MIND CONTROL psychology for the web

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Presentation given at SXSWi 2010 - an overview of some research in social psychology and behavioral economics, and on making people do what you want them to online.

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Page 1: Mind Control: Psychology for the Web

SXSWi – Ben Scofield – @bscofield

MIND CONTROLpsychology for the web

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CORRELATION≠

CAUSATION

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correlation

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causation

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HEURISTICS

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Likeability

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LESSONBe likeable

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NO KIDDING?

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Social Proof

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FIRST

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FIRST FOLLOWER

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FIRST FOLLOWER

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A

B

C

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LESSONShow people what their peers are doing

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Authority

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LESSONShow people you are trustworthy

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Reciprocity

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LESSONGive people something for free

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Scarcity

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LESSONTell people when time is running out

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Commitment

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LESSONGive people a low-cost way to commit

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The Decoy Effect

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$5 USD

¥5 CNY

$5 CAD

£5 GBP

€5 EUR

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LESSONMake it easy to compare choices

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LESSON... or stack the deck for your favorite

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DATING DECOY

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LESSONStudy the research

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LIKEABILITY

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AUTHORITY

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SOCIAL PROOF

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COMMITMENT

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WHAT ELSE?

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