mineiq here for you! assistline - showme

8
MINEIQ HERE FOR YOU! ASSISTLINE Your employees are IMPORTANT!

Upload: others

Post on 21-Apr-2022

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: MINEIQ HERE FOR YOU! ASSISTLINE - ShowMe

MINEIQ

HERE FOR YOU! ASSISTLINEYour employees are IMPORTANT!

Page 2: MINEIQ HERE FOR YOU! ASSISTLINE - ShowMe

MINEIQ

HERE FOR YOU! ASSISTLINE

Give your employees a VOICE!

Page 3: MINEIQ HERE FOR YOU! ASSISTLINE - ShowMe

Employee Assistlines are EssentialThe term “hotline” generally brings to mind that employees should report on issues that will protect and assist the Company. Calling it a Assistline, suggest it is there for the employees benefit.

Although most employers want to have “open door” and similar internal problem solving practices, employee hotlines are an essential element in assuring that employees have an opportunity to register complaints—particularly when all reasonable avenues have been exhausted.

Employers must establish and publicize a system that is free of real or perceived barriers through which employees can report improper workplace behavior/conduct within the organization without fear of retribution.

It is well documented that hotlines can provide invaluable insight into management practices and operations, as well as overall employee behavior. Therefore, hotlines provide an excellent channel of intelligence to assist senior management in identifying issues warranting attention.

Page 4: MINEIQ HERE FOR YOU! ASSISTLINE - ShowMe

Benefits of Asssistline Employees feel comfortable reporting problems to a third-party

and are more likely to make a complaint when there is a problem

The Client receives critical information, immediately.

Mineiq’s position on the facts is neutral, allowing the Client a more accurate picture of the problem, if there is one.

Experience with all types of complaints, including:

Sexual harassment

Race, gender, national origin and all other types of harassment.

Whistleblower concerns

Retaliation

Theft

Violence in the workplace

Coverage 24/7.

Page 5: MINEIQ HERE FOR YOU! ASSISTLINE - ShowMe

Building Trust of the System among Employees.

The reporting system ensures reporters’ confidentiality and anonymity.

The reporting system is universally accessible 24x7x36.

The perception of anonymity and trust in the hot line system is imperative when soliciting reports on ethical and illegal activity.

Confidentiality

Page 6: MINEIQ HERE FOR YOU! ASSISTLINE - ShowMe

Should a Client decide to make use of the Assistline –Mineiq will assign a Five Digit code exclusive to the Client.

Hotline Posters will be promptly delivered. Display the posters in lunchrooms and other common areas, where they can be easily seen.

The Clients employees then can report via an sms on any issues for example: Unsafe Practices, Theft, Improvements, Company Damage or Human Resources related.

When a report is taken, the Client will be emailed the anonymous report, thus protecting the employee’s identity.

Hotline Standard Process

Phase 4

Phase 1

Phase 2

Phase 3

Page 7: MINEIQ HERE FOR YOU! ASSISTLINE - ShowMe

Mineiq will supply a SECURE and CONFIDENTIAL service that will allow the Client’s employees to report negative and positive company activity such as; unsafe practices, abuse, drug use, and theft.

The employee’s identification will be strictly confidential and never released to their employer.

Code of Conduct

Page 8: MINEIQ HERE FOR YOU! ASSISTLINE - ShowMe

Questions? More

Information?Mineiq

[email protected]

Tel: 087 151 1719

Fax: 086 572 0946