ministry of state for administrative development towards meaningful ict indicators for developing...
TRANSCRIPT
Ministry of State for Administrative Development Towards Meaningful ICT
Indicators for Developing Countries
Dr. Ahmed M. DarwishEGYPT
Government and Education
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Agenda
• Why?
• What?
• Macro-level Indicators
• Micro-Level Indicators
• Observations
• Recommendations
• Egypt Efforts
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Why?
E-readiness assessments
• Guide development efforts by providing benchmarks for comparison and gauging progress
• Determine the current situation in order to plan for the future and advocate specific changes
• Help Policy and decision makers.
Why
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ICT Indicators
• ICT indicators measure: • Readiness• Use/intensity• Impact• Outcome
• Macro Level (Global) Indicators – Country level
• Micro Level (Local) Indicators – Ministries, Governorates, Directories, and Individual Administrative Units.
Level
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• Infrastructure and access indicators• Households and individuals indicators• Business indicators• ICT impact indicators• ICT in education• E-government• ICT for health applications• Indigenous status• Content
What?
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Macro Level ICT Indicators
1. Telephone Network• Carrier services• Fixed telephony services
2. Mobile telephony Services
3. Other services (Data Services)• Private network services• Data transmission services
4. Traffic
5. Staff
6. Quality of Service
7. Tariffs
8. Revenue and Expense
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1. Capital Expenditure (Investment)2. Broadcasting3. Information Technology4. Internet Indicators
Internet backbone services Internet access services Other internet telecommunications services
5. Household levels6. Accessibility7. Broadcasting8. Policy and regulations
Macro Level Indicators
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Micro level Indicators
Methods for Gathering information through• Personal interviews• Telephone interviews• Computer based questionnaires• Internet Service Providers (ISP) surveys• Internet traffic and web site analysis• Other sources and methods used in
private sector surveys
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A range of assessment tools developed to measure a country ICT e-readiness 16 just in the past few years!(Mostly Macro – country level)
• Tools widely vary in– Definitions– Methods of measurement
• Assessments vary considerably in – Goals– Results!!
No standard e-readiness assessment policy No global unified set of ICT Indicators.
Observations
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Problem / Opportunity
These reports are gaining popularity
They are used by Investors and Donors
Some of them achieved credibility
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Recommendations
• Review formulas to reflect realistic meaning full situation
Q? Is it sound/fair to relate to population?
Q? Will it be more reasonable to think of population (demographic) structure?
• Mechanism to collect and update …
Are we all using the same definition for the same year for all measured data?
Can we re-think
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Egypt Efforts
Ministry of State for Administrative Development
Got the mandate to Measure and Publish
ICT readiness on the micro-level
EGYPT
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Objectives
Measure the level of information technology use in government organizations to:– Enhance the level of performance of work
cycles in administrative units of the state.– Improve efficiency of performance and work
among government organizations.– Facilitate and help civil servants and IT staff
for better use of information technology.
Scope
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• Create an effective e-culture and work field environment in government administration units in coordination with IT representatives of ministries and administrative units.
• Study the impact of Readiness Index on the economic and investment environment of the state to attract investment in Egypt.
• Contribute to the enhancement of the International competitiveness index for Egypt.
• Create opportunities for e-government candidate projects
Benefits
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• An Initial scan questionnaire to measure internal ICT infrastructure has been developed and distributed.
• A database was designed for the collected data and deduced results.
• Some statistical analysis have been performed on the collected results.
Procedure
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• Initial scan questionnaire w2ere designed to evaluate the ICT infrastructure readiness of both
Central Government & Local Governorates and Directories (579 Unit - 229+350)
• The questionnaire was divided into 7 sections:1.Hardware and Peripherals
2.Networking facilities
3.Software and applications
4.Internet and Web presence
5.Human resources
6.IT usage plan
7.Security and protection systems
Details
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• A 2nd questionnaire was designed to measure the work automation, work cycle and readiness to offer e-government service.
• It has 11 sub index categories to measure and assess.
• The same procedure was followed to calculate outcome results
Produced Bi-Annually
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Glimpse of 1st release
• 81.1% of government departments use office applications.
• 94.5% of computer (PC) users in Government are not from an Engineering/Computer background nor did they have a formal certificate of computers(Just regular training courses or sessions)
Shows how employees are interested to upgrade themselves and
how do they think that ICT is an important factor for career pursuing.
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Response: 163 out of 229 in Central Government
Of surveyed government entities • 66% have e-mail • 60% have web sites• 84% of those who have a web site update it
regularly (term regular vary in definition!)• 31% use an Intranet• 36% exchange some data with other entities
over the Internet 76% have plans for upgrade and development.
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Response : 333 out of 350 entities in Local Government
Of surveyed government entities• 19% have e-mail • 22% have web sites• 58% of those who have a web site update it
regularly (term regular vary in definition!)• 8% use an Intranet• 13% exchange some data with other entities
over the Internet 29% have plans for upgrade and development.
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Glimpse of 2nd release
• 58% of government departments have work automation strategy and plans (86% central & 34% local).
• 40% of government departments have undergoing ICT projects (51 % central – 30% local)the overall number of ICT projects is 279 (169 central & 110 local).
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Central Government
Of surveyed government entities (163)• 67% have citizen complain system• 66% provide internal training
facilities for their employees• 69% of ICT projects are financed by
the government• 75% has internal technical support
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Local Government
Of surveyed government entities (333) • 68% have citizen complaint system• 50% provide internal training facilities for
their employees• 55% of ICT projects are financed by the
government • 50% has internal technical support
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Education
38K schools:All connected to Internet
(dial-up, less than 1000 via DSL)All have computer labs
(ration is smaller than 1 PC for each 20 students)
New Project: Smart Schools• Use Computers for teaching
• Ratio 1 PC for every 5 students• Make sure at least 2 contact hrs per day
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Thank you
For more information
Please visit us
http://www.ad.gov.eg
http://www.egypt.gov.eg
Or contact us