mis planning
DESCRIPTION
MIS Planning Case study methodsTRANSCRIPT
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TIMM IS PLANNING
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Existing System
Systems Maintenance: Incremental changes
Feasibility &Planning
SystemsAnalysis
SystemsDesign
SystemsImplementationProblems &
ImprovementsNew System
Proposal
Goals & plans
Business requirements
Technical Design
problemsrevisions problems revisions
Systems Development Life Cycle
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Feasibility Analysis
Technical Motivational Economical Operational Schedule
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What is planning?
Planning is deciding what to do before you do it.
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What is the mission of the TIMM IS?
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To make services more efficient and more effective by
(1) automating, where possible, the collection of data. (2) fully integrating all dated collected and used by Metropolitan Hospital. (3) providing access to outside medical data. (4) making that data and information easily accessible in real time in every setting in the hospital where it can contribute to providing the highest quality care.
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How does the TIMM IS advance the mission of the hospital?
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The mission of the hospital is to provide state-of-the-art medical care in a wide range of disciplines. The TIMM IS would improve those services and, by making them more efficient, also make them available to more people.
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What is the vision of the TIMM IS? (What does the team see the hospital being able to do three and five years from now with it that it cannot do now?)
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The team didn’t feel equipped to answer this question fully yet, but there was a sense that the key to the power of the TIMM IS was interconnectivity and that wireless networking would be a seminal feature of the system.
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Organizational planning process Evaluating what they have
accomplished and what they have acquired
Analyzing their environment Anticipating future developments Deciding on what goals they want to
achieve Deciding what actions to take to
achieve their goals
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Analyze the organization’s environment
Analyze the organization’s environment
Forecast internal and external developments
Forecast internal and external developments
Evaluate accomplishments and resources
Evaluate accomplishments and resources
Establish mission goals objectives
Establish mission goals objectives
Develop Strategies Policies Tactics
Develop Strategies Policies Tactics
Develop implementation methods and control
Develop implementation methods and control
Articulate the organization’s plan
Articulate the organization’s plan
Feedback
Planning Process
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Steps of Information system planning
Corporate Mission
IS Mission
IS Vision
IS Strategic Plan
IS Tactical Plans
Operational Plans
Budget
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Mission Reason for being – it is a statement of the basic purpose or purposes for which the organization exists. e.g. “ to supply the energy to the consumer”
Goals General statement of what is to be accomplished. e.g. “reduce time to respond to service request without increasing number of service personnel”
Strategies General approaches to achieving goals. e.g. “becoming low cost producer in its industry”
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Objectives Statement of measurable results to be achieved. e.g. “specific increases in earning per share”
Tactics More specific guides to actions that would implement strategies. e.g. “increasing investment in automation”
Policy General guidelines that direct & constrain decision making within a organization. e.g. “promoting from within”
Rules & Procedures
More specific statements that direct decision making. e.g. “hiring employees, rules protecting employees jobs”
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Role of top management in IS planning Recognize IT as an indispensible
resource Understand that IT is a complex
resource Regard IT as owned by the entire
organization Regard ISs as a source for gaining
strategic goals View ISs as a tool to control power04/12/23 04:56 MIS Planning 14
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MIS PLANNING
MIS PLANNING
STRATEGIC PLANNING
STRATEGIC PLANNING
TACTICAL PLANNING
TACTICAL PLANNING
OPERATIONAL PLANNING
OPERATIONAL PLANNING
Enterprise Assessment
Analysis:Organization
Mission,Goals,
Strategies
Enterprise Assessment
Analysis:Organization
Mission,Goals,
Strategies
Environmental Analysis:
Assess IS Environment
Environmental Analysis:
Assess IS Environment
Develop Strategic
InformationSystem
Plan
Develop Strategic
InformationSystem
Plan
Assess Organization’s
Information Requirements
Assess Organization’s
Information Requirements
Assemble Master
Development Plan
Assemble Master
Development Plan
DevelopResourceAllocation
Plan
DevelopResourceAllocation
Plan
DevelopOperational
Plan
DevelopOperational
Plan
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STRATEGIC PLANNINGSTRATEGIC PLANNING
Enterprise Assessment
Analysis:Organization
Mission,Goals,
Strategies- Review strategic organization plan- Identify major
claimant groups and their objectives
- Identify strategic organization initiatives
Enterprise Assessment
Analysis:Organization
Mission,Goals,
Strategies- Review strategic organization plan- Identify major
claimant groups and their objectives
- Identify strategic organization initiatives
Environmental Analysis:
Assess IS Environment -
Strategic IS opportunitiesCurrent business environment
New technologyCurrent applications portfolio
Current IS resourcesStage of IS maturity
Environmental Analysis:
Assess IS Environment -
Strategic IS opportunitiesCurrent business environment
New technologyCurrent applications portfolio
Current IS resourcesStage of IS maturity
Develop Strategic
InformationSystem Plan :
IS Strategies, Mission, and GoalsOverall information architectureResource allocation mechanism
Major applications objectives
Develop Strategic
InformationSystem Plan :
IS Strategies, Mission, and GoalsOverall information architectureResource allocation mechanism
Major applications objectives
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TACTICAL PLANNINGTACTICAL PLANNING
Assess Organization’s
Information Requirements –
Current information needsProjected information
needs
Assess Organization’s
Information Requirements –
Current information needsProjected information
needs
Assemble Master
Development Plan -
IS project definitionProject ranking
Multiyear development schedule
Assemble Master
Development Plan -
IS project definitionProject ranking
Multiyear development schedule
DevelopResourceAllocation
Plan - Hardware planSoftware planPersonnel plan
Telecommunications Network plan Facilities planFinancial plan
DevelopResourceAllocation
Plan - Hardware planSoftware planPersonnel plan
Telecommunications Network plan Facilities planFinancial plan
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OPERATIONAL PLANNING OPERATIONAL PLANNING
DevelopOperational
Plan – Annual operating budgetIndividual project plans
DevelopOperational
Plan – Annual operating budgetIndividual project plans
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MIS Planning Methodology
Business System Planning (BSP) Critical Success Factors (CSF) Strategic Information Planning Nolan stage model of growth
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BSP (IBM)
Business ApplicationBusiness
Application
Business ProcessesBusiness Processes
Business Mission and Objectives
Business Mission and Objectives
Operational Database
Operational Database
Business Data
Business Data
Information System Architecture
Information System Architecture
Top
-Dow
n
Pla
nn
ing
Bott
om
-Up
Im
ple
men
tati
on
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Information Architecture
IA provides a blue print for IT infrastructure in an organization.
It integrates business strategy and IS strategy
What, When, Where, and How
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Information Architecture
IA is develop to meet the following requirements:- Support the information flows
- Facilitate communication between people- Enable management to rethink business strategies
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Weaknesses of BSP Method BSP requires a firm commitment from the top
management and their substantial involvement It requires high degree of IT experience within
the BSP planning team There is a problem of bridging the gap between
top down planning and bottom up implementation
It does not incorporate a software design methodology
It is time consumable methods and effort required for its successful implementation
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CSF (John Rockert)
Gather Individual
Management CSF
Gather Individual
Management CSF
Refine Aggregate Individual
Management CSF
Refine Aggregate Individual
Management CSF
Develop Management Agreement on Company CSF
Develop Management Agreement on Company CSF
Define and Develop Ways to Measure Company CSF
Define and Develop Ways to Measure Company CSF
Define an Information Architecture
Define an Information Architecture
Define an IS Application
Portfolio
Define an IS Application
Portfolio
Define IS Development
Project Priorities
Define IS Development
Project Priorities
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Weaknesses of CSF method It does not define information
architecture CSFs partly reflect a particular
executive’s management styles There is more potential errors in the
process of extracting individual CSFs and combining them into a common set of critical factors for organizational success
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Strategic Information Planning (Arthur Andersen & Co.’s)
Information Technology Opportunitie
s
Data/Application
Plan
Information Technology
Strategy
Implementation Plan
Present Status
Assessment
Technology Plan
Business and
Competitive Assessment
Scope Definition/ Organizatio
n
Organization Plan
Preplanning Strategic Planning
Tactical Planning
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Analytical Process and Systems Approach Defining problems. Identifying causes. Describing alternatives and opportunities. Investigating solutions. Presenting findings, conclusions, and
recommendations. Action Plan
Making decisions. Planning projects. Implementing solution(s).
STRATEGIC PLANNING METHODOLOGY General Approach
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PHASE II – DATAPHASE II – DATADIAGNOSISDIAGNOSIS
PHASE III – STRATEGY PHASE III – STRATEGY FORMULATIONFORMULATION
PHASE IV – IMPLEMENTATION PHASE IV – IMPLEMENTATION PLANNINGPLANNING
OrganizationalInfrastructure
Internal Community
Analysis
Historical Performance Assessment
ManagementEnvironment
SituationalAnalysis
OrganizationalNeeds
AvailableAlternatives
StrategicIssues
MarketingPlan
Funding Plan
StrategicDirection
TacticalPlan
ExternalEnvironment
ExternalEnvironment
Analysis
FutureVision
STRATEGIC PLANNING METHODOLOGY Four Distinct Phases
PHASE I – PHASE I – DATADATA
COLLECTIONCOLLECTION
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Management Environment
Organizations Technology Governance Policies and Procedures
Organizational Infrastructure
Support Infrastructure Applications
External Environment State Government Federal Government External Projects
To Phase II
STRATEGIC PLANNING METHODOLOGY Phase I – Data Collection
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Internal CommunityAnalysis
Strengths Weaknesses
Historical Performance Assessment
External EnvironmentAnalysis
Opportunities Threats
SituationalAnalysis
To Phase III
Issues Options
STRATEGIC PLANNING METHODOLOGY Phase II – Data Diagnosis
From Phase I
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STRATEGIC PLANNING METHODOLOGY Phase III – Strategy Formulation
Organizational Needs Alignment Goals
Strategic Issues
Available Alternatives
Future Vision
To Phase IV
Business Infrastructure Operations/Support Long-Term
To Phase IV
From Phase IV
Standards Flexibility Growth
Requirements Priorities Capabilities
From Phase II
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Marketing Plan
Strategic Direction
Funding Plan
Tactical Plan
Benchmarks Initiatives Priorities Strategies
Projects Resources Budgets Milestones
From Phase III
To Phase III
State Funds Federal Grants
Governor Legislature
STRATEGIC PLANNING METHODOLOGYPhase IV – Implementation Planning
From Phase III
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PHASE II – DATAPHASE II – DATADIAGNOSISDIAGNOSIS
PHASE III – STRATEGY PHASE III – STRATEGY FORMULATIONFORMULATION
PHASE IV – IMPLEMENTATION PHASE IV – IMPLEMENTATION PLANNINGPLANNING
OrganizationalInfrastructure
Internal Community
Analysis
Historical Performance Assessment
ManagementEnvironment
SituationalAnalysis
OrganizationalNeeds
AvailableAlternatives
StrategicIssues
MarketingPlan
Funding Plan
StrategicDirection
TacticalPlan
ExternalEnvironment
ExternalEnvironment
Analysis
FutureVision
STRATEGIC PLANNING METHODOLOGY PHASE I – PHASE I –
DATADATACOLLECTIONCOLLECTION
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Challenges in IS Planning Foreseeing the future Difficulty in Communicating between
user and system personnel Ensuring fit between business
strategy and IS strategy Difficulty in developing complex
systems Difficulty in Maintaining IS
Performance
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Make a group of each specialization
Identify all the processes of Finance (for Finance)Marketing (for Marketing)HRM (for HRM)Information System (for ISM)
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Nolan Six Stage Model
Stage1 Initiation
Stage2 Contagio
n
Stage3 Control
Stage4 Integration
Stage5 Data
Administration
Stage6 Maturity
Transition Point
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Nolan Six Stage Model
Technology Shift
Growth Curves
Initial Technology Data Processing Next
Technology Data Resources
Initiation Contagion Control
Initiation Contagion Control
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