mishop.local brightonseo - how brands can leverage local search

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Control your brand in local search

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Local Search requires consistent branch level information listed in multiple local listing sites to work effectively. David Whatley from MiShop.local discusses how brands can use their local distribution network to significantly extend their local search footprint. He also talks about the "NAP Anchor" - where consistent Name Address and Phone Number TOGETHER provide the unique identifier for local search, MiShop.local have also commissioned their own market research into why people use local search; and have made some interesting discoveries about what people value in a local listing AND how the telephone number can influence whether a customer calls you or not.

TRANSCRIPT

Page 1: MiShop.local   BrightonSEO - How brands can leverage local search

Control your brand in local search

Page 2: MiShop.local   BrightonSEO - How brands can leverage local search

Leveraging addresses

for local search

How brands can extend their

local search presence

Page 3: MiShop.local   BrightonSEO - How brands can leverage local search

LOCAL SEARCH is

more ABOUT your

ADDRESS than your

website!

Page 4: MiShop.local   BrightonSEO - How brands can leverage local search

You don’t need a

website for local search

You need an address

Page 5: MiShop.local   BrightonSEO - How brands can leverage local search

Distance

Relevance

Prominence

Local Search

Drivers

Category

Address

Influenced by

Content

Customer

Reviews

LOCAL

LISTING

SITES

On

Page 6: MiShop.local   BrightonSEO - How brands can leverage local search

LOCAL LISTING SITESare not the same as

LINK BUIDLINGSITES

Page 7: MiShop.local   BrightonSEO - How brands can leverage local search

There are HUNDREDS of

LOCAL Listing Sites

Page 8: MiShop.local   BrightonSEO - How brands can leverage local search

Opening Hours

Name

Address 1

Address 2

Address 3

Phone: 01273 123456

Email: [email protected]

Business Description

Products & Services

Vouchers & Promotions

www.yourwebsite.com

20% off Shoes

Shoes, Training Shoes, Nike

Mon – 9.00 to 17.30

Tue - 9.00 to 17.30

Wed - 9.00 to 18.00

Social Media

Photos

Pro

ject Y

ou

r Bra

nd

Lo

ca

lL

isti

ng

s

Page 9: MiShop.local   BrightonSEO - How brands can leverage local search

Who lives at this address?

The address is fixed

BUT

everything else can change

Page 10: MiShop.local   BrightonSEO - How brands can leverage local search

Imagine you are a Search Engine trying to ORGANISE

information about ONE ADDRESS

Each Card represents a local listing site with information about an address.

Page 11: MiShop.local   BrightonSEO - How brands can leverage local search

Name A

Address A

Phone ♯ A

Category A

Name A

Address A

Phone ♯ A

Category A

Name B

Address A

Phone ♯ C

Category A

Name A

Address A

Phone ♯ A

Category A

Name A

Address A

Phone ♯ B

Category A

Name C

Address A

Phone ♯ C

Category B

Name B

Address A

Phone ♯ C

Category B

Name C

Address A

Phone ♯ C

Category A

Name B

Address A

Phone ♯ C

Category B

Name A

Address A

Phone ♯ B

Category A

Name B

Address A

Phone ♯ C

Category A

Name C

Address A

Phone ♯ C

Category B

Name A

Address A

Phone ♯ A

Category A

Name C

Address A

Phone ♯ C

Category B

Name A

Address A

Phone ♯ A

Category A

Name B

Address A

Phone ♯ C

Category A

Name A

Address A

Phone ♯ B

Category A

Name B

Address A

Phone ♯ C

Category B

Search Engines group information around the NAP and Category

Each pile of cards represents a group of LOCAL Listing

sites that have the same information about an address

Page 12: MiShop.local   BrightonSEO - How brands can leverage local search

Which one is correct?What Search Engines AND Customers SeeWhat YOU

WantName A

Address A

Phone ♯ A

Category A

Name B

Address A

Phone ♯ A

Category A

Name B

Address A

Phone ♯ C

Category B

Name A

Address A

Phone ♯ B

Category A

Name C

Address A

Phone ♯ C

Category B

Name C

Address A

Phone ♯ C

Category B

Page 13: MiShop.local   BrightonSEO - How brands can leverage local search

The NAP AnchorTM

Page 14: MiShop.local   BrightonSEO - How brands can leverage local search

NAP

NAP

NAP

NAP

NAP

NAP

NAP

The NAP Anchor

Search engines “ANCHOR” their PLACE PAGE to NAP

details which are matched to Local Listing Sites

Page 15: MiShop.local   BrightonSEO - How brands can leverage local search

This isn’t just about Citations

It’s about GOOD HOUSEKEEPING

Page 16: MiShop.local   BrightonSEO - How brands can leverage local search

A physical

address is

a search

asset

Page 17: MiShop.local   BrightonSEO - How brands can leverage local search

Leveraging addresses to

promote Brands

Page 18: MiShop.local   BrightonSEO - How brands can leverage local search

Opening Hours

Name

Address 1

Address 2

Address 3

Phone: 01273 123456

Email: [email protected]

Business Description

Products & Services

Vouchers & Promotions

www.yourwebsite.com

20% off Shoes

Shoes, Training Shoes, Nike

Mon – 9.00 to 17.30

Tue - 9.00 to 17.30

Wed - 9.00 to 18.00

Social Media

Photos

Pro

ject Y

ou

r Bra

nd

Lo

ca

lL

isti

ng

sListing Pages can be

populated with

information about

the brands sold at

that location

Page 19: MiShop.local   BrightonSEO - How brands can leverage local search

Highlighting brands in local

listings gets results

Page 20: MiShop.local   BrightonSEO - How brands can leverage local search

Results

Page 21: MiShop.local   BrightonSEO - How brands can leverage local search

Local

Listings

Sites

Results

Page 22: MiShop.local   BrightonSEO - How brands can leverage local search

Client

Landing

Page

Results

Page 23: MiShop.local   BrightonSEO - How brands can leverage local search

CLIENT

Name

in Title

Results

Page 24: MiShop.local   BrightonSEO - How brands can leverage local search

BRAND

Name

in Title

Results

Page 25: MiShop.local   BrightonSEO - How brands can leverage local search

Brand + Local

works when…

… people search for a brand

rather than a specific product

Page 26: MiShop.local   BrightonSEO - How brands can leverage local search

Brand + Local

works when…

… people know the brand but

not the local retailer or supplier

Page 27: MiShop.local   BrightonSEO - How brands can leverage local search

How can I go local ifI don’t have an address?

Page 28: MiShop.local   BrightonSEO - How brands can leverage local search

PPC

Buy a Physical Address

Buy a Virtual Address

Work with your ‘distributors’

The Options

Page 29: MiShop.local   BrightonSEO - How brands can leverage local search

Working with Distributors

Option 1:

Embed the brand in their listings

Page 30: MiShop.local   BrightonSEO - How brands can leverage local search

Working with Distributors

Option 2: Create separate listings

Same Address

Name A

Phone Number A

Name B

Phone Number B

Page 31: MiShop.local   BrightonSEO - How brands can leverage local search

Get the address owners’

permission!

Page 32: MiShop.local   BrightonSEO - How brands can leverage local search

Tracking

Page 33: MiShop.local   BrightonSEO - How brands can leverage local search

0.0%

1.7%

8.3%

10.9%

27.8%

28.0%

40.6%

52.6%

55.1%

66.6%

77.5%

Offers / Promotions

Videos

Streetview

Images

Description of thebusiness

Directions

Customer Reviews

Opening hours

Website link

Address

Phone number

When you look for a local business online, for

what information are you mainly looking?

©MiShop.local Ltd. 2013

People using local

search are mainly

looking for a phone

number or address

Page 34: MiShop.local   BrightonSEO - How brands can leverage local search

Local Businesses don’t want

‘Clicks’

Page 35: MiShop.local   BrightonSEO - How brands can leverage local search

They want Footfall and Calls

Page 36: MiShop.local   BrightonSEO - How brands can leverage local search

The telephone number

matters

Call us!01273 987498

Page 37: MiShop.local   BrightonSEO - How brands can leverage local search

Click to call!

47% of people are

happy to use

click to call.

©MiShop.local Ltd. 2013

Page 38: MiShop.local   BrightonSEO - How brands can leverage local search

Which number would you call using

your mobile phone?

5.2%

8.7%

8.7%

9.8%

18.7%

28.6%

50.8%

65.8%

79.7%

09

0844

0870

0800

0845

03

02

01

07 Mobile Number

08 Numbers

are a barrier to

Click to Call

©MiShop.local Ltd. 2013

Page 39: MiShop.local   BrightonSEO - How brands can leverage local search

Thoughts for the day

Local SEO needs consistent NAP

details on multiple Local Listing Sites.

Local Listing Sites project your brand

The telephone number really matters

Page 40: MiShop.local   BrightonSEO - How brands can leverage local search

About Us

MiShop.local help National Chains,

Agencies, Franchises and SMEs control

their brand in local search.

We set-up and maintain 250 local

directories and optimise the top 20 most

relevant to your sector AND location with

rich branded content.

Page 41: MiShop.local   BrightonSEO - How brands can leverage local search

David Whatley01273 987498

[email protected]

www.mishoplocal.co.uk