misi internship report vivo hydro technologies (pure water for pure life)

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    Management Information Systems

    Internship Report

    On

    Vivo HydroTechnologies

    Pure water for pure life

    _______________________________________________________________________ _

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    Submitted by

    Name: Husnain Afzal

    ID: mc060401747

    Session: Fall 2008.

    Submission Date: 30/01/09

    Virtual University of Pakistan,

    Defense Road off Raiwind Road,

    Lahore .

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    Dedication

    I dedicate my project to my Parents, to

    my Teachers and to my Friends.

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    Acknowledgement

    All praises to ALLAH Almighty, who guides us when we find no direction and light in

    the trackless desert of life. I am grateful to Almighty ALLAH, the beneficent and the

    merciful for His kindness to me in every sphere of life and who blessed me with the

    opportunity, courage and determination to accomplish this humble contribution towards

    knowledge.

    I faced a lot of difficulties during the development of internship report. But ALLAH gave

    me a lot of patience and due to the continuous encouragement of my friends and other

    people concerned; I was able to complete this task.

    Only the Almighty ALLAH knows how much difficulties and hardships I have faced

    during my degree program. But I am confident and I had a very firm belief in ALLAH

    that the Almighty can never waste my hard work.

    I wish to express my gratitude to my instructors who generously helped me to complete

    this Internship report.

    I am highly thankful to the valuable suggestions, comments and skilful thoughts given by

    the concerned authorities of VHT for the achievement of our goal. It is not possible to

    express my appreciation of the help and guideline afforded me by the management of

    VHT. This is only due to their guidance and encouragement that I have been able to

    complete my internship. Their advice and suggestions helped me to improve the quality

    of my report.

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    Executive Summary

    Internship was my first step in practical life, through which I learnt a lot and it has aided

    me in being well equipped with valuable experience that would help me once I enter the

    professional life almost after the completion of my studies. (In the last semester of

    MBA) from 15 th of the November 2008 to 10 th of the January 2009.I worked in Vivo

    Hydro Technologies as an internee. My association with this company was being a part

    of the Information Technology Department. It was a great experience for me and it

    helped me in realizing where my potential lies. What I learnt at VHT over the weeks washow to get along with the people that I have to work with everyday, building

    relationships with people, building confidence and improving my

    communication skills. This internship has also prepared me for my future career in

    Information Technology so this internship has helped me a great deal. The experience

    has taught me responsibility, teamwork and how to handle people in tough social

    situations. Even though the nature of work was quite basic as an internee but I learnt a

    lot for my upcoming professional life and find the internship in the best benefit of

    myself. I got training in the IT department and develop an IS first time in my life so that

    was the maiden attempt towards my future in IT.

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    Internship Certificate

    The Internship Certificate has been sent to Instructor MISI619

    via postal mail on 13 th of the January.

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    Evaluation Form

    The Evaluation Form has been sent to Instructor MISI619 via

    postal mail on 13 th of the January.

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    Table of Contents

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    Sr. # Topic. Page. #

    1. Introduction of the sector. 11

    2. Overview of the organization. 18

    2.1 Brief history of the organization. 18

    2.2 Nature of the organization. 21

    2.3 Business volume. 26

    2.4 Product lines. 28

    2.5 Competitors. 54

    3. Organizational structure. 55

    3.1 Organizational hierarchy chart. 56

    3.2 Number of employees. 57

    3.3 Main offices. 57

    3.4 Introduction of all departments. 58

    3.5 Comments on the organizational structure. 61

    4. Plan of internship program. 63

    4.1 Brief introduction of the branch. 63

    4.2 Starting and ending dates of internship. 64

    4 .3 Descr ip tion of the depar tment in which I worked. 68

    5. Training program. 70

    6. Structure of the MIS/IT department. 72

    6.1 Department hierarchy. 72

    6 .2 MIS/IT depar tment. 73

    6.3 MIS/IT operations. 73

    7. Functions of the MIS/IT department. 74

    7.1 Major functions. 74

    7.2 Support to other departments. 86

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    1. Introduction of the sector

    The sector introduction phase of my report constitutes the fact sheet of water in

    Pakistan. It includes how we the people spoil it. How our factories contaminates it. How

    our leather tanneries adds toxins to it. The organization in which I do my internship is

    related to the water sector of Pakistan. The second phase of introduction is about the

    organization.

    Fresh water is fundamental to the survival of humans and most other land-based life

    forms. Ninety seven per cent of the earth's water is the salt water of oceans and seas.

    Most of the remaining 3 per cent is in polar ice caps, glaciers, the atmosphere or

    underground and hard to reach. Only 0.4 per cent is available for use. This water supply

    is maintained by water evaporating from oceans and lakes and then falling to the earth as

    rain in a process called the water cycle created by the Almighty ALLAH. However,

    growing population, increased economic activity and industrialization has resulted in anincreased demand for fresh water. In addition, rapid urbanization is changing patterns of

    consumption. This has caused a severe misuse of water resources. Discharging untreated

    sewage and chemical wastes directly into rivers, lakes and drains has become a

    traditional habit. Water bodies can no longer cope with the increasing pollution load. In

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    Pakistan, water is mainly used for industrial, agricultural and domestic purposes.

    The following table shows percentage of water consumption for every use.

    Purpose Percentage

    Agriculture 69%

    Industry 23%

    Domestic 8%

    Since most water is being used by the agricultural sector, irrigation can cause water

    logging and salinity. This happens when the water table rises close to the surface of the

    soil. If plants do not use this water, it evaporates, leaving salts behind. Even in

    uncultivated, barren lands, a water table within 2 meters of the surface can cause salinity

    in the soil. If irrigation water containing high levels of contaminants evaporates, it can

    result in damage to the soil. The Punjab province draws its major share of drinking water

    from the natural ground water aquifer. Ground water becomes contaminated whenchemicals from surface water seep into soil and come in contact with the flowing

    groundwater. The movement of groundwater is through open spaces in soil and rock

    layers, which is usually very slow, indicating a very low dilution of contaminants.

    According to WHO, groundwater of Lahore up to 700-ft deep has been seriously

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    contaminated and should not be used for human consumption. In 1989, pollution was

    found to a depth of 300-ft, and to 500-ft in 1992.

    The ground water pollution:

    Municipal Sewage:

    Municipal sewage is a major source of pollution. About 2 million wet tones of human

    excreta are annually produced in the urban sector of which around 50% go into water

    bodies to pollute them. National Conservation Strategy (NCS) states that almost 40% of

    deaths are related to water borne diseases. Domestic wastewater collects on the streets

    and in low-lying areas. The situation is further aggravated by the addition of untreated

    wastes from small-scale industries. In Pakistan, drinking water supply lines and open

    sewage drains in the streets are laid side by side. As a result, water is frequently

    contaminated when pipes erode. Most main sewers are between 30-50ft below ground

    level and are made of 10ft cement sections linked without proper safety seals. Poor

    connections combined with deteriorating low quality sewer pipes cause a lot of leakage.

    This outflow from sewer mixes with the water table and the contamination is carried to

    deeper levels. Hence the ground water which is considered safe becomes adulterated _______________________________________________________________________ _

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    with everything from PCBs, lead, cyanides, mercury, solvents, hydrocarbon compounds,

    hospital and pharmaceutical industry waste. Ravi teems with toxic industrial effluent and

    untreated domestic sewage as soon as it enters Pakistan. This has made it literally a largeopen sewer.

    Industries:

    Industrial wastewater contains toxic chemicals. It is alarming that most industries have

    been started without proper planning and waste treatment plants. They just dispose of

    untreated toxic waste into nearby drains, canals or rivers. Lahore, Faisalabad, Karachi,

    Sialkot contribute major pollution loads into their water bodies.

    According to an EPD source, 9000 million gallons of wastewater having 20,000 tons of

    BOD5 loading are daily discharged into water bodies from the industrial sector.

    [Proceedings of International Symposium by CEWR in 1993, Paper by M.A. Saleem].

    Automobile service stations are another major contributor to surface water pollution.

    Untreated oil, grease and dirt find its way into nearby canals and rivers where it damages

    the ecosystem.

    The uncontrolled discharge of untreated effluent from tanneries is a growing problem in

    Pakistan's leather industry. With exports of tanned leather increasing as a consequence of

    more stringent environmental controls curtailing the process in Western countries, severe

    environmental degradation is occurring as untreated effluent is released into nearby

    water reservoirs and the sea. With scarce land resources, pollution also affects large

    numbers of people who live close to the tanneries. The effluent contaminates the sea as

    well as the inland water supply, and pollution of the water supply in turn affects the foodsupply for the population. Moreover, much of the country is subjected to the air pollution

    caused by burning tannery residuals into the atmosphere. All these forms of pollution

    have detrimental effects on the health of the Pakistan population. Leather tanneries in

    Pakistan produce three categories of waste: wastewater, solid waste and air emissions, of

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    which wastewater is by far the most important environmental challenge.

    Although the exact quantity varies widely between tanneries, a normal requirement of around 50-60 liters of water per kilogram of hide is suggested. Some tanneries in

    Pakistan consume as much as three times this amount of water. The current practice is to

    discharge the water into the local environment without any treatment.

    Landfills & Leaching:

    Leaching is the process where chemicals from a material dissolve into water while it is

    being filtered through that material. The resulting mixture is called leach ate consisting

    of residues from decomposed organic matter and metals. Major contributors to leach ate

    are municipal solid waste, hospital waste, chemical fertilizers, pesticides, stagnant

    ponds, toxic industrial waste, and sewage. Rusting cans, discarded batteries and

    appliances, paints, pesticides, cleaning fluids, newspaper inks, and other chemicals may

    also add to the toxic mixture of leach ate.

    Agriculture:

    Excessive and uncontrolled use of chemical fertilizers and pesticides promotes

    contaminated agricultural run off. This not only pollutes the surface drains but the water

    trickling down to lower layers of soil causes a severe contamination of the natural

    aquifer. Over abstraction of groundwater prompts recharge from the surface water

    drains, which themselves are severely contaminated .

    Water pollution and the humans:

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    The WHO reports that 25-30% of all hospital admissions are connected to water borne

    bacterial and parasitic conditions, with 60% of infant deaths caused by water infections.

    The long-term effects on human health of pesticides and other pollutants include colonand bladder cancer, miscarriage, birth defects, deformation of bones, and sterility.

    Contamination of fresh water with radionuclide, which can result from mining, testing,

    disposal and manufacturing of radioactive material, as well as transportation accidents,

    has led to increased incidences of cancer, developmental abnormalities and death.

    Cesspools of stagnant dirty water, both in rural and urban areas, account for a large

    number of deaths caused by potentially fatal diseases like cholera, malaria, dysentery

    and typhoid. Nitrate concentration in water above 45mg/l makes it unfit for drinking by

    infants. The nitrates are reduced in body to nitrites and cause a serious blood condition

    called the "Blue Baby Syndrome". Higher concentrations of nitrate cause gastric cancer.

    Untreated and highly toxic industrial sewage is also used for irrigation near major cities.

    This can contaminate crops and consequently affect consumers.

    Water pollution and our environment:

    Karachis untreated wastewater from domestic sewage and industrial estates is

    discharged into the Layari and Malir rivers, which fall into the Arabian Sea. This waste

    has begun to pose a serious threat to the marine environment, as the channel water is

    contaminated not only with bacteria but also with toxic chemicals. Water pollution also

    extends a savage threat to wildlife of Pakistan. Animals drink water out of polluted water

    bodies, ailing ponds, rivers and streams. This sickens the animals and some may even

    die. Oil spills kill thousands of fish in oceans. Extreme pollution of river Ravi has

    destroyed the once existing 42 species of fish and the bird life around the river hasmigrated to other areas. Survival of small invertebrates, micro fauna and flora is also

    threatened.

    WHOs point of view:

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    WHO has focused its attention on the issues of urban and industrial pollution? It

    provides assistance to the industrial sector in reducing polluted discharges into air, water

    and soil. The world health organization enhances capacity of industrial sector so thatthey can implement environmental solutions. In this regard, training workshops have

    been organized on the subjects of industrial waste management and waste minimization

    technology. To promote environmental awareness of water pollution issues, a water

    pollution monitoring kit (mobile laboratory) was developed by WHO and launched in

    the four provinces of Pakistan. The kit is easy to use and is fabricated using cost

    effective material. It is capable of monitoring 14 pollutants.

    Kasur Tanneries Pollution Control Project:

    The Kasur Tanneries Pollution Control Project is helping to reduce the environmental

    damage caused by tannery waste. It also aims to improve tanners' technical and

    managerial skills and promote environmental awareness among the population to ensure

    the long-term sustainability of the industry. In Kasur waste discharge from tanneries

    pollutes the air, soil, surface water and underground water, causing serious health

    problems because they lie within and around residential areas. Respiratory disorders,

    diarrhea, dysentery and typhoid. Are the most serious illnesses among the community?

    The presence of toxic compounds especially compounds of chromium, represents real

    danger to the health of the population nearby. The World Health Organization (WHO)

    sets the standard permitted toxic level in drinking water at 0.05 parts per million or ppm.

    In Kasur, the level was found to be over 2 ppm, representing a serious health risk to the

    local community. Water in the local river consists of domestic sewage and wastewater

    from the tanning industry, which farmers use for irrigation, watering the buffaloes andwashing clothes. In order to save the environment, prevent the spread of diseases and

    remove the stench, industrial waste from 230 tanneries in the city is now being treated.

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    2. Overview of the organization

    2.1 History of the Water Treatment Industry and VHT:

    History of Water treatment industry in Pakistan:

    The history of water t reatment industry in Pakistan is not so old. I t was

    introduced in almost 1998. The European Union and W.H.Os (World

    Health Organization) Restrictions on Pakistani leather industry, Sports

    industry and surgical industry gave birth to this industry in northern

    Punjab. The northern Punjab includes Sialkot, Lahore, Kasur, Narowal etc.

    In this particular scenario the European Union only allowed those industries

    to export their finished goods to Europe who have waste water treatment

    units. Before this nobody knew about the water treatment industry. So at the

    end of 1997 the water treatment industry was introduced in Pakistan. But

    it started its operations in 1998.The name of the company was So Safe. Since

    1998 many water treatment industries were born. At present there are almost

    125 registered companies in Pakistan operating at different levels . Now

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    at present time there is also a great awareness of drinking pure and clean

    water in general public.

    From 1998-2008. The water treatment industry has gained its importance

    across the country. But the problem is still there that currently Pakistan is

    not able to produce Water Fi lt rat ion systems such as reverse osmosis ,

    ultraviolet rays etc. These advance instruments are imported from different

    countries of the world such as Japan, Malaysia, Germany, U.S.A, England,

    and France. Thus i t is too expensive. So the cot tage industry in Punjab

    (Sialkot, Gujranwala, Kasur, Faisalabad etc.) is not able to purchase it. The

    Government of Pakistan has taken many steps to reduce the cost of filtration

    system such as by removing import duties on Filt rat ion and Treatment

    equipment.

    Pakistan's leather industry is one of the major foreign exchange earners for

    the country. About 90% of i ts products are exported in finished form.

    During 1996-97, the production of leather was about 14.3 million m 2 and

    export earning amounted to US$ 642 mill ion. There are some 600

    tanneries in the formal sector and an equally large number of tanneries

    in the informal sector. The chrome tanning method is the most widely used

    process in Pakistan's leather sector. However, the vegetable tanning method

    and a combinat ion of chrome and vegetable tanning is also applied. The

    process includes a number of different steps during which large quantities of

    water and chemicals are applied to the skins. About 130 different chemicals

    are used in leather processing, depending on the type of raw material usedand f in ished product . These may be d iv ided into four major c lasses :

    pretanning chemicals , tanning chemicals , wet f inishing chemicals and

    finishing chemicals. Groundwater is used as the major source of water in

    Pakistan's leather industry.

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    Leather tanneries in Pakis tan produce a ll three categor ies of was te :

    wastewater, solid waste and air emissions. However, wastewater is by far

    the most important environmental chal lenge being faced by Pakistan 'stanneries. Wastewater: Although the exact quantity varies widely between

    tanneries, a normal requirement of around 50-60 l i ters of water per

    kilogram of hide is suggested. ETPI 's sample audi ts of tanneries in

    Pakistan show that in some cases the consumption of w ater is as high as

    three times the suggested requirement. The overall water discharge also

    demonstrates a high degree of seasonal and daily fluctuation. For most part,

    the current practice is to discharge this water into the local environment

    without any treatment. Tannery wastewater is highly polluted and the

    contamination observed is many times beyond the limits.

    Another which also produces contaminated water is surgical sector of

    Silakot which also produces a great amount of untreated waste water. In

    surgica l sec tor the most dangerous chemica ls which are used dur ing

    processing are Triclone, H 2 SO 4 (Sulphuric Acid) etc. But the surgical

    sector remains unaffected from the European Union restrictions. It is the

    need of the hour that Government of Pakistan pays attention towards this

    sector also. As there is a lot of coverage in media about tanneries but the

    surgical factories are still unveiled.

    So to t reat this is very expensive. At present there is good news for the

    leather sector that China has also introduced i ts water f i lt rat ion system

    which works equally to all other filtration equipments but its cost is verycheep. The difference is about 1.8 million rupees. Price of water treatment

    system imported from Germany is about Rs.4500, 000 . And the pr ice of

    water filtration system imported from China is about Rs. 1800, 000. This is

    amazing.

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    The Major companies which are operating in Pakistan that provide

    services for water treatment at various levels are So Safe, Vivo Hydro

    Technologies, Aqua Safe, Pearl Water Treatments, Pure it , WaterWorld, PureInc. (Origin U.S.A) Igloo Water Treatment. Arctica Pure

    water (Origin Newzee Land), Fluid Technologies international.

    At present the water t reatment industry in Pakistan is about 2.9 bi l l ion

    dollars.

    Karachi the biggest industrial city of Pakistan has also the same problems asin Punjab. The drinking water problems are more severe in Sindh rather than

    Pun jab. But t he good news i s t ha t now our governmen t i n Pak is tan

    conside red thi s p roblem a ma jo r p roblem o f Pak is tan and d iff eren t

    organizations of Pakistan are now working with the Government to make the

    situation better. The Government of Peoples Republic of China also helped a

    lot Pakistan to mitigate this problem. Now the public, industries and many

    other organizations related to water are more aware about this problem.

    We can also make an assessment that from 1997 to 2008 we have more than

    a hundred companies working in this field. And we can say that if we the

    people, the private sector and the Government will continue to work in this

    Area one day we wil l be in a posi t ion to tel l the world that our leather

    industries produces treated water and we are a responsible nation.

    2.2 VHT and the Nature of VHT:

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    Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _

    Vivo Hydro Technologies was founded in 2005 with the motto of PureWater for Pure Life . By nature i t i s a p riva te services p roviding

    company founded by Mr. Moazzam Elahi (CEO) of the company. The

    company is based on water engineering.

    Vivo Hydro Technologies carries a wide variety of point of entry filter units ranging

    from Water softeners, carbon filtration, and iron removal filters as well as point of use

    drinking water systems for residential, commercial and industrial applications. Thisincludes the best selling residential Reverse Osmosis units. The company caters to the

    water aware consumers who have the need for pure clean water. Our professional staff

    will help you match your needs to our high quality and competitively priced products.

    The company uses different brands for installation such as Phillips, L.G. Etc. A complete

    list is given below.

    The Company has three divisions.

    Domestic.

    Commercial.

    Industrial.

    The Domestic division is responsible for home filtration systems such as

    drinking water filtration system, and RO (Reverse Osmosis) systems for

    swimming pools. The systems installed in this category provide 30 GPD to

    1000 GPD. Of water.

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    The Commercial division is responsible for larger filtration systems and

    these are installed in Hotels, Schoo ls, Colleges and Factories etc. The filters

    at commercial level have capacity of 1500 GPD to 3000 GPD.

    And f inal ly the industr ial division is responsible for the installation of

    waste water treatments. This includes waste water treatment in industries.

    Industries produces thousands of gallons during production process so for

    this area industrial water treatments are installed which have a capacity of

    5000 GPD to 100,000 GPD.

    Industrial water treatment is the major area of business for the company.

    Vivo Hydro Technologies has three branches and a head office.

    A list of branches is given below.

    Vivo Hydro Technologies Kas ur Branch.

    Vivo Hydro Technologies Sialkot Branch.

    Vivo Hydro Technologies Lahore Branch.

    Vivo Hydro technologies Narowal Branch.

    The Head office of the company is located in Sialkot where I completed my

    internship. Kasur branch installs water treat plants in industries and the

    other three branches are responsible for Domestic and Commercial as well

    as industrial treatment systems.

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    Corporate Strategy of the company:

    We at Vivo Hydro Technologies provide different types of water treatment services

    consistently with high quality, according to the demanding requirements of the water

    treatment industry. Our strategy is to be competitive in the market through quality and

    efficient operations. As a responsible member of the community, we are committed to

    serve the interest of all our stakeholders and contribute towards the prosperity of the

    country.

    Mission Statement of the company:

    Our mission is to offer advanced, convenient, and money saving equipment for water

    filtration operations with the implementation of distinctive ideas and expertise. Our

    foundation of survival is based on providing valued clients a convenient and affordable

    source for water filtration equipment. Products provided by us consumers a way to

    eliminate impurities from water with convenience and to improve the taste of drinking

    water.

    Vision Statement of the company:

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    To enhance the value for our customers, and strengthen our name while providing the

    finest and most advanced water treatment technology available is principal in our

    vision. In addition, we aim to support a corporate environment that is innovative,respectful, and fun. For our employees to believe in the quality of our products and

    services and enjoy their work environment are fundamental in order to promote a

    healthy company that seeks to be a highly profitable and foster our longevity.

    Commitment to Total Quality Management (TQM)

    We are committed to provide excellence services to our customers and never compromise on quality .

    Messages

    Moazzam Elahi (Chief Executive):

    We value shared decision-making, teamwork and partnerships and seek opportunities to

    build relationships that will create greater value across functions, businesses and

    locations.

    Rizwan Akram (Research Executive):

    Continuous Learning and Improvement we believe that improvement is a continuous

    process. We are always open to change in order to discover new and creative ways to

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    meet the changing needs of our customers.

    Samir Hussain (Sales Executive):

    Respect for Individuals we value each individual in the company, suppliers and service

    providers for their contribution and respect our relationship with them.

    Usm an Qadir (General Manager):

    The Vivo Hydro Technologies offers me the ability to expand my horizons in the business

    world. Each day we have different tasks with the opportunity to learn from it. I enjoy the

    fact that we never need to pretend who we are not. We can still be ourselves, be helpful,

    and still assist clients in a proper and appropriate manner. I believe that in order for

    people to do a job well one must like what they do and VHT gives me that chance.

    2.3 Business Volume:

    VHT was founded in 2005. So i t i s a newly entered company in thecorporate world. But i ts sale f igures are out s tanding. The company has

    sales of over 37.5 million Pakistani rupees in the financial year 2007-2008.

    The ove ra ll s al es volume i s generat ed f rom three a reas domes ti c,

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    commercial , and Industr ial . The prices of the products of the company

    ranges from Rs. 30,000(Domestic Systems) to Rs. 3.5 million (Industrial

    Reverse Osmoses Plants.)

    The Major port ion of the revenue of VHT is Industr ial Water Treatment

    Plants. This costs rupees 1200,000 to 3500,000.

    The partition of sales to total sales graph is given below.

    7%

    18%

    75%

    Domestic

    Commercial

    Industrial

    According to the figures companies 75% sales are from Industrial Sector.7% and 18% are from Domestic and Commercial Sector respectively.

    Although VHT was founded in 2005 but it remained successful in getting its

    share in the market in a very short time (2005-2008) and through its loyal,

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    devoted, professional and hardworking management it is expected that the

    company will expand its sales to about 40 million during 2008-2009.

    Beside that company has also earn an impressive goodwill in the market

    through its quality services.

    2.4 Products and services offered by VHT:

    Basically VHT is a services providing company but it has its own assembly

    line where different equipments are assembled. As most of the parts used by

    VHT are not avai lable in Pakistan so these are imported from different

    multinational companies. These materials include Membranes, Ultraviolet

    Rays generator, H igh qua li ty Carbon, Laser P ins, and many o ther

    accessories.

    Preferred Brands:

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    VHT is a services providing company. It uses different international brandsequipment to provide its services. Some of the most preferred brands, their

    brief description is given below.

    A brief Introduction of Brands used by Vivo Hydro Technologies:

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    Philips:

    Philips is a global leader in healthcare, lighting and consumer lifestyle, delivering

    people-centric, innovative products, services and solutions through our brand promise of

    sense and simplicity. We employ approximately 128,100 employees in more than 60

    countries worldwide. With sales of 34 billion USD in 2006, we are a market leader in

    medical diagnostic imaging and patient monitoring systems, energy efficient lighting

    solutions, as well as lifestyle solutions for personal wellbeing.

    Philips has four product divisions: Consumer Electronics; Domestic Appliances &

    Personal Care; Lighting and Medical Systems. Each operates independently, yet

    coordinates closely in sharing technologies and in developing products for the consumer

    and business-to-business marketplaces. Under the leadership of the Corporate Center in

    Amsterdam, this collaboration is required to unlock the full potential of the Philips

    brand.

    Philips Consumer Electronics _______________________________________________________________________ _

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    Philips Consumer Electronics is the third largest consumer electronics company in the

    world and a leader in the development of digital television systems and compact disc

    applications.

    Philips Domestic Appliances & Personal Care

    Philips Domestic Appliances & Personal Care (DAP) includes the Male Shaving and

    Grooming, Body & Beauty, Food & Beverage, Home Environment Care and Oral

    Healthcare lines of business. The division manufactures and markets shavers, electric

    toothbrushes, women's beauty and health care products, as well as domestic appliancesaround the world.

    Philips Lighting Company

    Philips Lighting Company is the worlds largest lighting producer, manufacturer and

    marketer of products for industrial, commercial and consumer markets.

    Philips Medical Systems

    Philips Medical Systems, a global leader in the growing medical device and diagnostic

    industry, is committed to providing innovative technology and services that enable

    health care providers to achieve clinical excellence.

    Other Businesses

    Philips has several specialty businesses including Assemble on Americas, Advanced

    Metrology Systems, and Philips' Center for Industrial Technology. All work

    synergistically, sharing innovations and developing products and solutions for the

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    consumer and business-to-business marketplaces

    Weston & Sampson

    Weston & Sampson has been providing quality engineering services for water supply

    development, treatment, and distribution projects. Our founders achieved a number of

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    "firsts" for a water treatment company, including one of the first rapid sand filtration

    plants in the United States. They also pioneered chemical treatment to prevent the

    corrosion of water distribution systems. Working with different water sources andqualities, Weston & Sampson has gained valuable experience in the design and operation

    of various types of water treatment plants. Our commitment to quality is demonstrated

    by our award-winning designs. Weston & Sampson also provides a wide range of

    services in the areas of water supply development, pumping, storage, and distribution.

    Our engineers have extensive expertise with:

    Water resource studies

    Pilot plant studies

    Water system planning, design, construction, and operation

    Water system improvements

    Hydraulic analysis and master plans

    Water storage tank design and construction

    Additionally, our staff provides cost estimating, assists with regulatory permitting issues

    and in obtaining state and federal funding, performs construction oversight, and provides

    reliable and competent advice to our clients.

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    LG Electronics:

    LG Electronics, Inc.(LG) is a global leader and technology innovator in consumer

    electronics, home appliances and mobile communications, employing more than 82,000

    people working in 114 operations including 82 subsidiaries around the world. With

    annual worldwide revenues exceeding $40 billion, LG Electronics comprises five business units: Home Entertainment, Home Appliance, Air Conditioning, Business

    Solutions and Mobile Communications. LG is one of the world's leading producers of

    mobile handsets, flat panel TVs, air conditioners, front-loading washing machines,

    optical storage products, DVD players and home theater systems.

    LG's efforts continue to enhance the global presence of the LG brand and to maximize

    profitable growth. In particular, LG Electronics will focus on achieving profitable andsustainable growth in the mobile communications and digital display sectors to

    strengthen its leadership in the IT industry, while at the same time increasing its market

    share in the home appliance and digital media sectors.

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    LG Electronics is pursuing its 21st century vision of becoming a true global digital

    leader that can make its customers happy throughout the world by means of its

    innovative digital products and services.

    LG Electronics has set a new mid-term and long-term vision, aiming to achieve a

    position as one of the top three electronics, information, and telecommunication firms in

    the world by 2010.

    As such, they are embracing the philosophy of "Great Company, Great People," whereby

    only great people can create a great company, and pursuing two growth strategiesinvolving "fast innovation" and "fast growth." Likewise, they seek to secure three core

    capabilities: product leadership, market leadership, and people-centered leadership.

    Appliance

    LG is a global leader in the home appliance industry, dedicated to creating total home

    solutions through advanced products.

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    GE:

    GE's divisions include GE Capital (including GE Commercial Finance and GE Money

    and GE Consumer Finance), GE Technology Infrastructure (including GE Aviation, the

    former Smiths Aerospace and GE Healthcare), GE Energy Infrastructure, and NBC

    Universal, an entertainment company. Through these businesses, GE participates in a

    wide variety of markets including the generation, transmission and distribution of

    electricity (eg. Nuclear gas and solar), lighting, industrial automation, medical imaging

    equipment, motors, railway locomotives, aircraft jet engines, and aviation services. It

    was co-founded and is 80% owner (with Vivendi) of NBC Universal, the National

    Broadcasting Company. Through GE Commercial Finance, GE Consumer Finance, GE

    Equipment Services, and GE Insurance it offers a range of financial services as well. It

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    has a presence in over 100 countries. General Electric gauges to control a railway

    locomotive since over half of GE's revenue is derived from financial services, it is

    arguably a financial company with a manufacturing arm. It is also one of the largestlenders in countries other than the United States, such as Japan. Even though the first

    wave of conglomerates (such as ITT, Ling-Temco-Vought, Tenneco, etc) fell by the

    wayside by the mid-1980s, in the late 1990s, another wave (consisting of Westinghouse,

    Tyco, and others) tried and failed to emulate GE's success. It was announced in May

    2008 that General Electric would auction off its appliances business for an expected sale

    of $5-8 billion.

    Pure:

    Pure Water was formed to provide state of the art filtration equipment to Pakistan. With

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    our Joint Venture partner, the Global Water Group of Dallas, Texas, USA, we are in the

    process of setting up a most modern plant for the manufacturing and assembly of

    Global's proprietary water filtration equipment. We can supply a wide range of topquality equipment that can cover the entire spectrum of water filtration requirements

    Raw sewage enters the unit through the influent line and passes through a bar screen,

    which keeps out any large solids. A diffuser system introduces air into the aeration

    chamber. The air bubbles that are generated provide the oxygen necessary to sustain the

    bacteria and also provide the agitation necessary to reduce solids to small particles. After

    a suitable retention time, the solution is displaced from the aeration chamber to the

    clarifier chamber. There the remaining solids settle to the bottom in the form of

    activated sludge. The sludge is returned to the aeration chamber to maintain a high

    active bacteria count. The clear liquid at the top of the clarifier chamber flows into the

    LS3 wastewater purification system to kill any disease-carrying bacteria that remain.

    The effluent is then purified into polished quality drinking water. Aqua Wastewater' s

    proprietary extended aeration systems are applicable for flows of a few hundred gallons

    to tens of millions of gallons per day (or from one house to a city).They are applicable

    for municipalities, villages, condominiums, schools, restaurants, motels, hotels, mobile

    home parks, processing plants, industrial plants, animal farms, oilfield platform rigs,oilfield jack-up rigs, oilfield posted and inland drilling barges, fixed structures offshore

    or anywhere sewage collection is required. These models can be constructed of

    standard configurations or engineered for custom designed special configurations.

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    Atlantic Ultraviolet

    Atlantic Ultraviolet Corporation was established as a New York Corporation on

    November 22, 1963 to assume operation of a predecessor company following the death

    of its owner/operator. The business started in Long Island City as a manufacturer of

    germicidal ultraviolet fixtures and equipment utilizing germicidal ultraviolet lamps to

    destroy bacteria, mold and virus in air and on surfaces. In 1970 the company began

    production of its own line of germicidal lamps in competition with Westinghouse and

    General Electric, who were the primary producers at the time. The Ster-L-Ray

    germicidal lamp brand produced by Atlantic Ultraviolet Corporation are short wave low

    pressure mercury vapor tubes that produce ultraviolet wavelengths that are lethal tomicro-organisms. Approximately 95% of the ultraviolet energy emitted is at the mercury

    resonance line of 254 nanometers. This wavelength is in the region of maximum

    germicidal effectiveness and is highly lethal to virus, bacteria and mold spores. Ster-L-

    Ray germicidal lamps are produced in Slim line, Cold Cathode or Preheat type, with

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    either Ozone-Producing or Non Ozone-Producing capabilities. In 1973 the company

    released the Sanitron Ultraviolet Water Purifier product line, a unique and rapid

    method of water disinfection without the use of heat or chemicals. Since this time,Atlantic Ultraviolet Corporation has introduced other brands of water disinfection

    equipment, under the trademark names Mighty-Pure, Minipure, Megatron, and

    Magnum. In addition the air and surface sanitizer lines expanded to include the

    Sanitaire, Hygeaire, Nutripure, SaniLight, SaniRay, Aerologic, and

    Sanidyne, and have enjoyed increased sales since introduction. In 1975 Atlantic Ultra

    violets corporate offices and manufacturing facilities moved to a new location in Bay

    Shore, New York. The new 5,000 square foot facility was constructed and soon

    expanded to 8,000 square feet in 1980. Continuing research and development maintains

    Atlantic Ultraviolet Corporation's leadership in applied ultraviolet technology. Exacting

    procedures and stringent quality control measures insure products of consistently high

    quality. Engineering studies of product design and materials are conducted with an eye

    to enhancing product usefulness and value. Existing and potential new products are

    subjected to rigorous test protocols in order to insure the highest standards of

    performance and reliability. Atlantic Ultra violets staff continues to grow to include

    ultraviolet application specialists and an engineering department with vast knowledge of ultraviolet technologies. The staff assists customers in the selection of germicidal lamps

    and ultraviolet equipment to suit specific applications. Atlantic Ultraviolet continues to

    formulate effective and cost-conscious ultraviolet solutions.

    By 1994 another move was necessary to house the ever growing corporate offices,

    manufacturing facilities and expanding inventory. The move takes Atlantic Ultraviolet

    Corporation to its current location in Hauppauge, New York to a 25,000 square foot

    building which was quickly expanded to 37,500 square feet in 1997. Atlantic Ultraviolet

    Corporation continues to strive for growth with extensive work in Research and

    Development. The company's conservative management philosophy has resulted in

    steadily increasing financial strength, profitability and growth of market share. With the

    internet transforming the way business is done, Atlantic Ultraviolet knows the

    importance of presenting a clear, easy to use, content rich website. As 2008 proceeds our _______________________________________________________________________ _

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    focus is on providing more product information, customer support and services for both

    domestic and international customers alike. Atlantic's goals are to continue developing

    strong business to business and business to consumer relationships and continuing itsleadership in applied ultraviolet technology, with the development of new product lines

    to be released shortly.

    Mr. Water

    Mr. Water Professional Water Treatment is a local water conditioning company

    specializing in the maintenance and repair of Residential, Commercial, and Industrial

    Ultraviolet (germicidal) Lights in Maryland and the surrounding Tri-State area. We

    service Sterilight, ATS, Ideal Horizons/Wedeco, Aquafine, Trojan, Atlantic, and PURAultraviolet lights - just to name a few. For our residential customers, we are an authorized

    Sterilight Distributor and carry parts and supplies in stock or can get the bulbs, quartz

    sleeves, ballasts and other U.V. components for your light in a reasonable time. We

    adhere to the strict installation requirements for germicidal lights unlike most of our

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    competitors. Not installing your new U.V. light in the proper manner will only void the

    manufacturers warranty; it will eventually render it ineffective against the bacteria and

    viruses for which it was originally installed. All manufacturers of ultraviolet lights havesimilar influent water quality requirements that must be met at the time of installation

    and maintained throughout the service life of the unit.

    Products:

    Here is a brief list of Products.

    Domestic Products

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    Domestic Jumbo RO System

    Domestic Light RO System

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    Ultraviolet Membrane used embedded in ROs to provide 100% pure

    water

    Water Softeners

    Simple Filter

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    Commercial Filtration System:

    Commercial RO System

    Ultra Pure RO system

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    Light RO System

    Mineral Water RO

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    Industrial Water treatment Plant

    Nano Filtration:

    The newest and most leading edge technology in water treatment is NANO filtrationwhich has been added in the catalogue of VHT currently for its customers.

    Nano Filtration System

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    Terminologies and Explanations of Some Technicalterms about Water treatment Systems:

    Ultraviolet rays and their Functions:

    This kind of UV (Ultraviolet) Technology is used in most of the purification system. We

    can inactiv ate the bacteria viruses by passing the ultra violet (UV) rays towards the water

    flow. The bacteria viruses in the water goes into comma stage, but those inactivated

    bacteria viruses will be in the water we get from the output. The inactivation is only for

    the period of 8 hours and again the bacteria viruses get activated. The membrane is made

    of thin film composite material and the size of the membrane is 0.0001 micron. This

    membrane is used to separate the unwanted impurities such as bacteria, viruses, excess of

    salt, excess of iron content, excess of calcium from the input water. It works like a

    sugarcane juice machine. There are two rollers in the machine, if sugarcane is inserted

    into that roller the juice comes through one way and the rest in other way. The same

    procedure is applied in this stage. When the water is forced towards the membrane

    through the pressure of the pump, the pure water foes to the next stage as steam and therejected water comes outside the machine. The rejected water can be used for other

    purpose like washing clothes, cleaning purposes, etc.

    The RO System:

    In RO system water pressure is used to force water molecules through a very fine

    membrane leaving the contaminants behind. Purified water is collected from the "clean"or permeate side of the membrane, and water containing the concentrated contaminants

    is flushed down the drain from the "contaminated" or concentrate side. The average RO

    system is a unit consisting of a sediment/chlorine pre filter, the reverse-osmosis

    membrane, a storage tank, and an activated-carbon post filter. Reverse osmosis removes

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    salt and most other inorganic material present in the water, and for that reason, RO lends

    itself to use in places where the drinking water is brackish (salty), contains nitrates or

    other dissolved minerals which are difficult to remove by other methods. Using a qualitycarbon filter to remove any organic materials and chemicals that get through the sediment

    pre-filter, the purity of the treated water approaches that produced by distillation.

    Microscopic parasites (including viruses) are usually removed by RO units, but any

    defect or micro-tear in the membrane will allow these organisms to pass into the clean

    water. This is why RO systems are not rated to remove microorganisms except when an

    Ultraviolet Light filter is incorporated into the system, such as in the case of the Tap

    Master UV and the Tap Master ULTRA. Though slower than a water filter, RO systems

    can typically purify more water per day than distillers. Also, they do not use electricity,

    but RO systems do waste water. Four or more gallons of concentrate wastewater are

    flushed down the drain for each gallon of filtered water produced. Zero waste RO units

    are available, however problematic, as they can re-inject the concentrate wastewater back

    into the water feeding the RO thus forcing the RO to work harder and shortening its

    service life. Other types of Zero Water RO units will inject the wastewater into the hot

    water line where it is dispensed out of the kitchen faucet on your hands or dishes. A better

    option for reducing reverse osmosis system water waste is to fit it with a permeate pump,which will reduce water waste by up to 80%. Two common types of household RO

    membranes are the Thin Film Composite (TFC or TFM) membrane and the Cellulose

    Triacetate (CTA) membrane. The main differences between the two types are filtration

    ability and chlorine tolerance. The CTA membrane is chlorine tolerant, but is more

    susceptible to fouling from bacteria, and it only rejects 93% of standard contaminants.

    The TFC/TFM membranes reject 98% of standard contaminants on average, are less

    susceptible to organic fouling, but it can only treat chlorine free water. Carbon pre-

    treatment must be used with a TFC/TFM membrane when purifying chlorinated

    municipal water supplies. These contains High quality activated carbon filter cartridges

    are available in many size and socket type will fit most standard filter housings.

    Cartridges are individually shrunk wrapped and labeled. Purimate sediment filters have

    the micron rating embossed on the side of every cartridge for easy identification. _______________________________________________________________________ _

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    Domestic RO filters:

    This RO system is designed under the guidance of experts and provides a completely

    bacteria free safe water. This system can be installed in offices, homes, food corners,

    educational institutes and hospitals with great ease. This is ideal for installation under

    kitchen counter with the focus mounted on sink. Perfect for water coolers too. The RO

    system is not only superior in quality and durable but can easily be customized

    accordingly

    Technical Details

    1. Capable of 15 Liters / hr. purified water production2. Duty cycle of 75 Liters /day.3. Liters RO water storage capacity in hydro-pneumatic tank 4. Dimension: 480 * 210 * 540 mm

    Domestic RO Cartridges

    1. Removes 99% of chlorine and 96% of lead.2. Used with residential RO systems3. High quality activated coconut shell carbon significantly improves the taste and

    smell of water by adsorbing chlorine and other chemical contaminants.4. Made of FDA approved materials5. Coconut shell carbon has larger number of active adsorption centers thus reducing

    its nominal weight.6. Cartridge has sediment cartridge insert protecting carbon granulate.

    Commercial RO systems:

    Commercial / industrial RO Series commercial reverse osmosis systems are available from

    3,000 to 15,000 gallons per day. All reverse osmosis (RO) is manufactured in the USA

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    located in Vista, California. Each have as standard features a stainless steel frame, multi-

    stage centrifugal pump, large area pre-filter, two pre-treatment pressure gauges, an operating

    pressure gauge, panel mounted drain and re-circulation valves, panel mounted drain and permeate flow meters, adjustable low pressure safety switch, four unit status lights, low

    voltage control system for safety and a permeate check valve for element protection.

    Popular Reverse Osmosis options include water quality measurement instruments, high

    pressure safety switch, silent running water cooled pump, multiple tank switches for re-

    pressure pump low water control, pre or post treatment ultraviolet light, pre-treatment

    interlock, PLC Controller, alarms, stainless steel element vessels and electronic pump motor

    controls for economical running. Not all commercial reverse osmosis systems or water

    chemistry are the same. Our reverse osmosis water filters are computer designed utilizing

    the latest up-dated element data from all major membrane manufacturers. This insures

    maximum recovery and optimum water quality while minimizing capital and operating

    costs. We provide expected water quality information along with pump operating cost and

    projections on future production and water quality. In addition we provide custom built pre-

    treatment as required to provide the most economical and environmentally friendly

    operation of the entire reverse osmosis system.

    Light Commercial RO Systems:

    Light commercial DRO Series reverse osmosis systems start at 150gpd up to 1000gpd.The

    DRO-150, 350, 500, & 1,000 are built on open stainless steel frames with horizontally

    mounted elements. These reverse osmosis systems utilize a rotary vane pump with ball

    bearing pump motor, two pre-filter stages, two pre-treatment pressure gauges, an operating pressure gauge, adjustable drain and re-circulation valves with color coded and lockable

    settings, low pressure safety switch and durable brass high pressure fittings.

    The DRO-500SS reverse osmosis system is enclosed in a Polished Stainless Steel Cabinet

    which is designed for use in harsh environments, food service applications, or in areas where

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    tampering is a possibility. Commercial and industrial reverse osmosis and water treatment

    systems are computer designed utilizing the latest up-dated element data from all major

    membrane manufacturers. This insures maximum recovery and optimum water quality whileminimizing capital and operating costs. We provide expected water quality information

    along with pump operating cost and projections on future production and water quality. In

    addition we provide custom built pre-treatment as required to provide the most economical

    and environmentally friendly operation of the entire reverse osmosis system.

    Nano Filtration:

    The newest and most leading edge technology in water treatment is now available for

    practical use in your home, business or manufacturing facility.

    Nano filtration is a pressure driven separation process. The filtration process takes place on a

    selective separation layer formed by an organic semi permeable membrane. The driving

    force of the separation process is the pressure difference between the feed (retentive) and the

    filtrate (permeate) side at the separation layer of the membrane. However, because of its

    selectivity, one or several components of a dissolved mixture are retained by the membrane

    despite the driving force, while water and substances with a molecular weight < 200 D are

    able to permeate the semi permeable separation layer. Because Nan filtration membranes

    also have selectivity for the charge of the dissolved components, monovalent ions will pass

    the membrane and divalent and multivalent ions will be rejected.

    Water Softening Process:

    The Water Softening process is primarily designed to remove calcium ions from the water.

    The calcium hardness of the water causes scale in heaters and pipes develop soap scum and

    create unwanted precipitates in many water - based products. However, because the action

    resin that is used for this process is not selective to calcium, the resin will also remove

    magnesium, ferrous (clear as drawn) iron, and traces of metals such as copper, aluminum, _______________________________________________________________________ _

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    zinc and radium. During the removal process the above listed ions are replaced or exchanged

    for sodium if sodium chloride is used as a regenerating chemical or potassium if potassium

    chloride is used. By their nature, neither sodium nor potassium will cause scale, interferewith soap or normallycreate precipitates. When a water softener is regenerated we normally

    emply the steps of backwash, brine draw, slow rinse and rapid rinse. The backwash

    discharge is chemically the same as the raw water, the brine draw and slow rinse waters

    contain the ions removed during the softening process plus some sodium or potassium and

    are high in chlorides. The rapid rinse water is softened water. Full knowledge of the

    chemistry of the water to be softened as well as the application of the softened water

    (laundry, boiler feed, process water, condensate polishing, etc..) enables us to fine tune the

    design for maximum salt use efficiency, minimum pressure drop, minimum regeneration

    waste water discharge.

    Waste water treatment Plant:

    The first unit operation encountered in wastewater-treatment plants is screening. A screen

    is a device with openings, generally of uniform size that is used to retain the coarse

    solids found in wastewater. The screening element may consist of parallel bars, rods or

    wires, grating, wire mesh, or perforated plate, and the openings may be of any shape but

    generally are circular or rectangular slots. A screen composed of parallel bars or rods is

    called a rack. Although a rack is a screening device, the term screen should be limited to

    the type with wire cloth or perforated plate. However, the function performed by a rack is

    called screening and the materials removed by it are known as screening or raking. Bar racks

    normally have clear openings between bars of 15mm.

    Oil Separation:

    In this unit the oil particles are separated from the water.

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    Sedimentation:

    Sedimentation is the separat ion from water, by gravitat ional sett ling, of

    suspended particles that are heavier than water. It is one of the most widely

    used unit operations in wastewater treatment. The terms sedimentation and

    sett l ing are used interchangeably. A sedimentation basin may also be

    referred to as a sedimentation tank, settling basin, or settling tank.

    Filtration:

    And finally the filtration takes place where water is purified and recycled for

    again use .

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    2.5 Competitors:

    The Major Competitors which are Competing in Pakistan that provide

    services for water treatment at various levels are So Safe, Aqua Safe,

    Pearl Water Treatments, Pure it, Water World, Igloo Water Treatment.

    Fluid Technologies International.

    These are the main competitors of Vivo Hydro Technologies in Sialkot,

    Kasur and Lahore.

    The competition in Pakistani water treatment industry is at i ts peak

    despite that the hardworking management of the VHT had decided to

    open its offices also in Karachi to provide its services to people and the

    industry of Karachi.

    The VHT also had a competitive advantage over all these companies i.e.

    the support of the Chamber of Commerce and Industry Sialkot.

    The management of VHT had also decided to launch a media campaign in

    Pakistan in the collaboration of Chamber of Commerce and Industry

    Sialkot to create awareness of water treatment in the society.

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    3. Organizational structure

    3.1 Organizational Hierarchy chart:

    The management Hierarchy at VHT is an excellent one because here in VHT

    the pol icy making and dec is ion making i s decentral ized . The selec ted

    members from each department part icipate in the meetings conducted inVHT. The management Hierarchy Chart of VHT Sialkot (Head Office) is

    given below.

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    C.E.O

    General ManagerAccounts Marketing

    Purchase dept.IT dept. Sales dept.ChemicalEngineer

    Receiving

    Payroll

    Technicians and othermembers

    Assembly Line Team

    Checking Team

    Installation Team

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    3.2 Number of employees:

    VHT currently employees are 279 in all branches besides 2 biologists who

    are employed on contract.

    3.3 Main offices:

    Head Office is located in Sialkot.

    Office: 458/3/2, Nasir Road, Sialkot - 51310 Pakistan.

    Ph: + 92 52 4567800

    Fax: + 92 52 4567700

    E-mail: [email protected]

    There are three branches of VHT operating in Kasur, Narowal, and Lahore

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    mailto:[email protected]:[email protected]
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    mentioned above in the int roduct ion por tion o f my repor t. I d id my

    internship at Head Office Sialkot.

    3.4 Introduction of all departments:

    There are various departments working in VHT. A brief introduction of all departments is

    given below:

    Administration Department:

    An administration department basically has the control of all departments. General

    Manager GM controls all the departments and transfers this information to C.E.O. This

    department has the authority to hire or fire any employee. GM controls all the issues

    related to Purchase dept., IT dept., Finance dept. etc. GM takes every necessary action

    which is for the betterment of the company and assure able to C.E.O.

    Marketing executive:

    Marketing executive communicate with the customer and send satisfactory answers after

    getting the confirmations from the relevant departments. Main purposes of the marketing

    department are:

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    1. Correspondence using communicational ways.

    2. To keep in-touch with different departments.

    3. Deals with the companys customers.4. Market the companys products

    5. Keep an up-to-date record of all products.

    6. Making strategies to promote companys products.

    7. Make strategies to turn its customers as regular buyers.

    8. Maintains team work spirit and collaboration with other departments.

    9. Keep a complete record of all exhibitions.

    The Engineer:

    The chemical engineer at VHT is the head of a very advance water test laboratory at

    VHT. The engineer issues necessary instructions to assembly unit for the preparation of

    the plants or RO systems. Mainly he is responsible for all water related functions.

    Sales Department:

    Sales department keeps a complete record of invoices and pack lists. After receiving the

    order, it enters the order in the layout and checks the codes, description, prices and then

    confirms the order. After that it issues planning to the Assembly department for further

    issuance of the product to the supplier. After completing all the required steps the product

    is issued to the customer within the time limit.

    Purchase Department:

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    Depending upon the planning issued by the Sales department, the purchasing manager

    issues the orders to the vendors to fulfill the customers need and to maintain the stock.Purchase department keeps a complete check and balance of incoming and outgoing

    items. It keeps the record of purchasing new items or raw material for making items.

    The Assembly Unit:

    VHT uses equipment of different types from various international brands so whenever

    any item is received, Assembly unit in charge transfer this stock to the material field store

    keeper for counting and milling. The equipment thus assembled as per requirements.

    Checking Department:

    The checking department checks the different instruments that whether the instruments

    are according to the certified standards or not, whether those items are according to the

    drawing and the specifications or not. Checking Staff checks the quality of the materialused. In final inspection if any item is not up to the nark then it is rejected by the

    Checking department. If any complaints are raised by the customer after the installation

    of equipment then checking staff investigates the complaint and takes necessary action

    against the complaint.

    Installation Team:

    After the approval of checking department the installation team fit out the plants or ROs

    at customer place. The installation team consists of skilled workers and technicians

    whose are responsible for quality fitting. The installation team works under the engineer

    at VHT because of complications involved in the systems. The IT department has also got

    role in the Installation team. The main purpose of IT department here is to guide the _______________________________________________________________________ _

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    technicians to operate the modern computerized systems.

    The IT Department:

    The IT department at VHT started i