mktg 2 external swot porter
TRANSCRIPT
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McGraw-Hill/Irwin Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.STRATEGIC MANAGEMENT
Analyzing theExternal
Environment of theFirm
External AnalysisExternal Analysis
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3Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Political/Legal
Political/Legal
EconomicEconomic
TechnologicalTechnological
GlobalGlobal
DemographicDemographic SocioculturalSociocultural
CompetitiveCompetitiveEnvironmentEnvironment
IndustryEnvironmentIndustryEnvironment
Components of the General EnvironmentComponents of the General Environment
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4Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The macro-environmentThe macro-environment
is the assessment of the external forces that act upon thefirm and its customers, that create threats & opportunities
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5Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The General Environment
General environmentaltrends and events
Little ability to predict themEven less ability to controlthem
Can vary across industries
GeneralEnvironmen
t
DemographicSociocultural
Political/LegalTechnologicalEconomic
Global
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6 Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
D emographic Segment
Aging population
Rising affluence
Changes in ethnic composition
Geographic distribution of population
Greater disparities in income levels
GeneralEnvironmen
t
DemographicSociocultural
Political/LegalTechnologicalEconomic
Global
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7 Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Sociocultural Segment
More women in the workforce
Increase in temporary workers
Greater concern for fitness
Greater concern for environment
P ostponement of family formation
GeneralEnvironmen
t
DemographicSociocultural
Political/LegalTechnologicalEconomic
Global
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8Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
P olitical/ Legal Segment
ReformationsD eregulation
Taxation at local, state,central levels
Legislation on corporategovernance reforms
GeneralEnvironmen
t
DemographicSociocultural
Political/LegalTechnologicalEconomic
Global
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9Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Technological Segment
Genetic engineering
Emergence of Internet technology
Computer-aided design/computer-
aided manufacturing systems(C AD /C AM)
Research in synthetic and exoticmaterials
P ollution/global warming
Miniaturization of computingtechnologies
Wireless technology
GeneralEnvironmen
t
DemographicSociocultural
Political/LegalTechnologicalEconomic
Global
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10Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Economic Segment
Interest rates
Unemployment
Consumer P rice index
Trends in G D P
Changes in stock market valuations
GeneralEnvironmen
t
DemographicSociocultural
Political/LegalTechnologicalEconomic
Global
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11Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Global Segment
Increasing global trade
Currency exchange rates
Emergence of the Indian and ChineseeconomiesTrade agreements among regionalblocs (NAF T A, E U, ASEAN )
Creation of WTO (decreasingtariffs/free trade in services )
GeneralEnvironmen
t
DemographicSociocultural
Political/LegalTechnologicalEconomic
Global
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12Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Competitive Environment
Sometimes called the taskor industry environment
IncludesCompetitors (existing andpotential )
Customers
Suppliers
P orters five-forces model
C ompetitiveEnvironmen
t
C ompetitorsC ustomersSuppliers
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13Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
In order to understand Marketing let us beginwith the Mark eting T rian gle
Customers
CompetitionCompany
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14Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
S WOT Analysis
Managers need to analyzeThe general environment
The firms industry and competitive environment
S WOT analysisStrengths
Weaknesses
OpportunitiesThreats
Basic technique for analyzing firm and industryconditions
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16 Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The purpose of S WOT AnalysisIt is an easy-to-use tool for developingan overview of a companys strategicsituation
It forms a basis for matching your companys strategy to its situation
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17 Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
S WOT is the starting pointIt provides an overview of the strategicsituation.
It provides the raw material to domore extensive internal and externalanalysis.
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18Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Opportunities An OPPORTU NITY is a chance for firmgrowth or progress due to a favorable
juncture of circumstances in thebusiness environment.
P ossible Opportunities:
Emerging customer needsQuality Improvements
Expanding global markets
Vertical Integration
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19Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Threats A THR EAT is a factor in your companys external environment that
poses a danger to its well-being.P ossible Threats:
New entry by competitors
Changing demographics/shifting demandEmergence of cheaper technologies
Regulatory requirements
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20Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Opportunities and Threats form a
basis for EX TERNAL analysisBy examining opportunities, you candiscover untapped markets, and newproducts or technologies, or identifypotential avenues for diversification.
By examining threats, you can identifyunfavorable market shifts or changes intechnology, and create a defensiveposture aimed at preserving your competitive position.
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21Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The purpose of
Five-Forces AnalysisThe five forces are environmental forces
that impact on a companys ability tocompete in a given market.
The purpose of five-forces analysis is to
diagnose the principal competitivepressures in a market and assess howstrong and important each one is.
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22Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
P orters Five Forces Model of IndustryCompetition
Threat of new entrants
Bargainingpower of buyersBargaining power of suppliers
Threat of Substitute products
and services
Adapted from Porters Five Forces Model of Industry Competition
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23Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Threat of New Entrants
P rofits of established firms may beeroded by new competitors
High entry barriers lead to low
threat of new entriesEconomies of scale
P roduct differentiation
Capital requirements
Cost disadvantages independent of size
Access to distribution channels
Government policy
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24Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Bargaining P ower of Suppliers
Suppliers can exert power bythreatening to raise prices or reduce the quality of purchased
goods and services
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25Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Bargaining P ower of Suppliers
A supplier group will be powerfulwhen
The supplier group is dominated
by a few companies and is moreconcentrated than the industryit sells to
The supplier groups products are differentiated or it
has built up switching costs for the buyer The supplier group is not obliged to contend withsubstitute products for sale to the industry
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26 Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Bargaining P ower of Suppliers
A supplier group will be powerfulwhen
The suppliers product is an
important input to the buyersbusiness
The supplier group poses a credible threat of forward integration
The industry is not an important customer of thesupplier group
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28Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Bargaining P ower of Buyers
A buyer group is powerful whenIt is concentrated or purchaseslarge volumes relative to seller sales
The products it purchases from theindustry are standard or undifferentiated
The products its purchases from the industry form acomponent of its product and represent a significant
fraction of its costIt earns low profits
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29Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Bargaining P ower of Buyers
A buyer group is powerful whenThe industrys product isunimportant to the quality of thebuyers products or services
The industrys product does not savethe buyer money
The buyers pose a credible threatof backward integration
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30Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Threat of Substitutes
Substitutes limit the potentialreturns of an industry
Ceiling on the prices that firms
in that industry can profitably chargeP rice/performance ratio
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31Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Intensity of Rivalry
J ockeying for position
P rice competition
Advertising battlesP roduct introductions
Increased customer service or warranties
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32Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Intensity of Rivalry
Interacting factors lead tointense rivalry
Numerous or equally balanced
competitorsSlow industry growth
Lack of differentiation or switching costs
High fixed or storage costs
Capacity augmented in large increments
High exit barriersD iverse strategies or personalities of rivals
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33Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Implications of Five-Forces Analysis
The stronger the five forces collectively,the weaker the industrys profit potential.
Business-level strategic responses:P ositioning the company (defensive )
Influencing the balance of the forces (offensive )
Exploiting industry change
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34Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Five Forces are Unique to
Your Industry
Five-Forces Analysis is a framework for
analyzing a particular industry.Yet, the five forces affect all the other businesses in that industry.
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36 Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Competitor AnalysisCompetitor AnalysisAssumptionsAssumptions
Wh at assumptions do our competitors h old about t h e futureof industry and t h emselves?
Current StrategyCurrent Strategy
Does our current strategy supportch anges in t h e competitiveenvironment?
Future ObjectivesFuture ObjectivesHow do our goals compare to our competitors goals?
CapabilitiesCapabilitiesHow do our capabilities compare
to our competitors?
ResponseResponseWh at will our competitors do in t h e
future?
Wh at will our competitors do in t h e
future?Wh ere do we h ave acompetitiveadvantage?
Wh ere do we h ave acompetitiveadvantage?
How will th
is ch
angeour relations h ip wit h our competition?How will t
his c
hangeour relations h ip wit h
our competition?
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37 Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Future ObjectivesFuture ObjectivesHow do our goals compareto our competitors goals?How do our goals compareto our competitors goals?Where will emphasis beplaced in the future?Where will emphasis beplaced in the future?
What is the attitudetoward risk?What is the attitudetoward risk?
What Drives the competitor?
Competitor AnalysisCompetitor Analysis
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38Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
What is the competitor doing?What can the competitor do?
Future ObjectivesFuture ObjectivesHow do our goals compareto our competitors goals?How do our goals compareto our competitors goals?Where will emphasis beplaced in the future?Where will emphasis beplaced in the future?
What is the attitudetoward risk?What is the attitudetoward risk?
Current StrategyCurrent StrategyHow are we currently
competing?
How are we currently
competing?Does this strategysupport changes in thecompetitive structure?
Does this strategysupport changes in thecompetitive structure?
Competitor AnalysisCompetitor Analysis
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39Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
What does the competitor believeabout itself and the industry?Future ObjectivesFuture ObjectivesHow do our goals compare
to our competitors goals?How do our goals compareto our competitors goals?Where will emphasis beplaced in the future?Where will emphasis beplaced in the future?
What is the attitudetoward risk?What is the attitudetoward risk?
Current StrategyCurrent StrategyHow are we currently
competing?
How are we currently
competing?Does this strategysupport changes in thecompetition structure?
Does this strategysupport changes in thecompetition structure?
Do we assume the futurewill be volatile?Do we assume the futurewill be volatile?
Are we assuming stablecompetitive conditions?Are we assuming stablecompetitive conditions?
What assumptions do ourcompetitors hold about theindustry and themselves?
What assumptions do ourcompetitors hold about theindustry and themselves?
AssumptionsAssumptions
Competitor AnalysisCompetitor Analysis
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40Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
What are the competitorscapabilities?Future ObjectivesFuture ObjectivesHow do our goals compare
to our competitors goals?How do our goals compareto our competitors goals?Where will emphasis beplaced in the future?Where will emphasis beplaced in the future?
What is the attitudetoward risk?What is the attitudetoward risk?
Current StrategyCurrent StrategyHow are we currently
competing?
How are we currently
competing?Does this strategysupport changes in thecompetition structure?
Does this strategysupport changes in thecompetition structure?
Do we assume the futurewill be volatile?Do we assume the futurewill be volatile?
Are we operating undera status quo?Are we operating undera status quo?
What assumptions do ourcompetitors hold about theindustry and themselves?
What assumptions do ourcompetitors hold about theindustry and themselves?
AssumptionsAssumptions
What are my competitorsstrengths and weaknesses?What are my competitorsstrengths and weaknesses?
How do our capabilitiescompare to ourcompetitors?
How do our capabilitiescompare to ourcompetitors?
CapabilitiesCapabilities
Competitor AnalysisCompetitor Analysis
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41Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
Future ObjectivesFuture ObjectivesHow do our goals compareto our competitors goals?How do our goals compareto our competitors goals?Where will emphasis beplaced in the future?Where will emphasis beplaced in the future?
What is the attitudetoward risk?What is the attitudetoward risk?
Current StrategyCurrent StrategyHow are we currently
competing?
How are we currently
competing?Does this strategysupport changes in thecompetition structure?
Does this strategysupport changes in thecompetition structure?
Do we assume the futurewill be volatile?Do we assume the futurewill be volatile?
Are we operating undera status quo?Are we operating undera status quo?
What assumptions do ourcompetitors hold about theindustry and themselves?
What assumptions do ourcompetitors hold about theindustry and themselves?
AssumptionsAssumptions
ResponseResponseWhat will our competitorsdo in the future?What will our competitorsdo in the future?Where do we have acompetitive advantage?Where do we have acompetitive advantage?
How will this change ourrelationship with ourcompetition?
How will this change ourrelationship with ourcompetition?
CapabilitiesCapabilitiesWhat are my competitorsstrengths and weaknesses?What are my competitorsstrengths and weaknesses?
How do our capabilitiescompare to ourcompetitors?
How do our capabilitiescompare to ourcompetitors?
Competitor AnalysisCompetitor Analysis
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42Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
F actorsInfluencingCompany sMarketingStrategy
F actorsInfluencingCompany sMarketingStrategy
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43Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
CONTENTS of MARKETING PLANCONTENTS of MARKETING PLANBusiness Mission Statement
Objectives
Situation Analysis (S WOT)
Marketing Strategy
Target Market Strategy
Marketing MixP ositioningP roductP romotionP riceP lace D istributionP eopleP rocess
Implementation, Evaluation and Control
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44Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
The Marketing ProcessThe Marketing ProcessBusinessMission
Statement
Objectives
Situationor SWOT Analysis
ImplementationEvaluation, Control
Target Market Strategy
Marketing Strategy
Product
Promotion
Place/Distribution
Price
Marketing Mix
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45Copyright 2005 by The McGraw-Hill Companies, Inc. All rights reserved.
B usiness Strategic-PlanningProcess
External environment(Opportunity &
Threat analysis )
Internal Environment
(Strength/ Weakness analysis )
Goal FormulationBusiness Mission
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Strategy F ormulationEnvironmental Analysis
Internal AnalysisCompetitor Customer Supplier
RegulatorySocial/ P olitical
Technology Know- HowManufacturing Know- How
Marketing Know- HowD
istribution Know- HowLogistics
Strength & Weaknesses
Identity Core Competencies
Opportunities & Threats
Identify opportunity
Fit internal Competencies with external opportunities
Firm Strategies
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Copyright 2005 by The McGraw Hill Companies Inc All rights reserved
W hy Market Leaders Suffered ?
HMT vs. Titan
HLL vs. Nirma
Bajaj vs. Honda
Market leadership today cannot be taken for granted.New and more efficient companies areable to upstage leaders in a much shorter period.