mm- field work
TRANSCRIPT
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Field Study Super Markets andKiranaCBS
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Pravin; Prasanna; Abdul; Kannan
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Objective
T visit t!e kirana and super"arket
T bserve and # think about the variousaspects and t!e thought process t!at # es intselectin# and buyin# a pr duct
$
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%ntr ducti n t retail sect r
&etail c ncept is not new to India
%ndia is a c untry !avin# t!e "a'i"u" s! p density()early 11 s! ps * r every 1+++ pers ns( The next beingSingapore and USA
%ndian als !as lar#e nu"ber * entrepreneurs
All t!e kirana ,ners are all entrepreneurs
T!ere are $ types * retail sect r
Organized retail
Unorganized retail
T!e kirana-s * %ndia *all under t!e un. r#ani/ed sect r
T!e super "arket *all under t!e r#ani/ed sect r
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Present "arket scenari in
%ndia
T!e un-organized sector in %ndia constitutes 95 o! theentire retail "arket
T!is pens t!e d r t t!e super "arkets t t!e entire ran#e *t!e r#ani/ed retail pp rtunities
ence t!e big corporates are now entering int t!is relativelyne, se#"ent !or their share o! the pie
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&etail c ntributi ns t ur ec n "y
T!e retail c ntributi ns in ter"s * 34P t ur ec n "y stands at#5 o! our $%&
T!e nu"ber o! 'ob opportunities t!at are created is !u#e T!is s! ,s t!e scope and potential involved in t!is sect r
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Super "arket visited
T!e super "arket t!at ,e visited are
Mariyappan super "arket6 Mannady6 Parrys
Anac!i super "arket 6 7elac!ery
7enkates!,ara super "arket6velac!ery
Kirana st re visited
Saras,ati st re6parrys
&avi st res6 7elac!ery
S na6velac!ery
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T!e di**erent t! u#!t pr cess inselectin# a pr duct
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Pr ble" rec #niti n
:!at t buy
:!ere t buy
, "uc! * eac! pr duct t buy
T!e ab ve *act rs is ,!at ,e basically ask urselveseac! ti"e ,e # ut t purc!ase any ite"( T!is isals applicable even * r nline purc!ase
T!ese pr ble"s are als called ur needs
Als ne suc! need is t!e uantity and v lu"e *purc!ase ,!ic! deter"ines as t ,!ere ,e # andbuy
S
S?3A&@ & F%) 4 ?)B&A)4 4
PA&&>S S?3A&@ & F%) 4 ?)B&A)4 4
1UA2IT. O/ T3,&)O%U4T
?nbranded are,rapped in paper
B t! are ,ell packed anddisplayed
%,TAI2S O+ T3,&)O%U4T
) details pr vided nunbranded su#ar
Dust t!e super"arket na"eand #eneral ,ei#!t details
are #iven
&)I4,S O/ T3,
&)O%U4T
) "aj r di**erence in FMC3( B t! sell at t!e sa"eM&P price
1$
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)I4, *I)A+A SU&,) A)*,T
T.&, O/ 0)A+%P nni rice @?nbranded.ra, and b iled and
Branded b t! are available in kirana and super"arket(
+A ,S O/ 0)A+%
Bas"ati rice. 4?BA&6 M%)% 4?BA&6 %)4%A 3AT allare available in b t! kirana and super"arket(
1UA2IT. O/ T3,&)O%U4T
?nbranded rice isavailable ,it! ut any# d packin# uality
B t! branded and?nbranded are available
,it! # d packa#e(
%,TAI2S O+ T3,&)O%U4T
Pe ple buy in lessuantity t!an
,! lesale packet
pe ple c "e t super"arket t buy in
,! lesale( 1+k# and $5k#ba#s are available at
c!eaper rate
&)I4,S O/ T3,
&)O%U4T
Prices ran#e *r " 05 t8+ Ek#
ran#es *r " 05. 8+rs Ek#(1+k# ba# c nsists *
rs(58+ and c!eaper t!ankirana
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2,+TI2S *I)A+A SU&,)A)*,T
T.&, O/ 0)A+%M stly de"anded are
unbranded lentils
B t! brand andunbranded available 6M stly unbranded is
de"anded(
+A ,S O/ 0)A+% ) brand ?d!aya" andsuper"arket brand
1UA2IT. O/ T3,&)O%U4T
entils are taken nlydurin# needs *r "
kirana6 s littleuantity !as # duality
pe ple buy in lar#euantity n a " nt!ly
basis( T!ey pre*er # duality and neatlypacked lentils(
%,TAI2S O+ T3,&)O%U4T
) t "uc! details anddisplayed( :e need t
ask t!e" and t!eypr vide in packets
sealed by t!e"
Already sealed and seet!r u#! packets ( S
lentils are visually seenand y u can *ind # d
uality by just seein# it(Prices depends n t!e &an#in# *r " 15rs .
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ATTA *I)A+A SU&,)A)*,T
T.&, O/ 0)A+% Only branded available+A ,S O/ 0)A+% AS %&7AA46A))APOO&)A P% SB?&> arebranded atta( As!irvaad atta is ,idely de"anded(
1UA2IT. O/ T3,&)O%U4T
Guality is n t a "aj r *act r * r n t buyin# Atta(As!irvaad 6 pilsbury !as a brand value a" n#cust "er and pe ple buy it ,it! ut t!inkin#
" re(
%,TAI2S O+ T3,&)O%U4T
Mainly "aj r brands arepacked in s"all
uantity packa#e type(
Super "arket "aj rlykeeps pack * 5k# and
1+k#(
&)I4,S O/ T3,&)O%U4T
) t "aj r di**erence inprices6 di**erence ,ill
be nly in s"alluantity
0$5rs * r 1+k# and$++rs( F r 5 k#
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4OO*I+$ OI2 *I)A+A SU&,)A)*,T
T.&, O/ 0)A+% M stly branded and less * unbranded C kin# ilis available( Pe ple directly buy *r " Oil,! lesalers as it is a rupee c!eaper(
+A ,S O/ 0)A+% FO&T?) 63O 4:%)) &6)?T& A6etcFO&T?) 6 3O 4 :%)) &6
)?T& A6 &OOB%)A@ cal brand
1UA2IT. O/ T3,&)O%U4T
Guality and packa#e
type is i"p rtant( Anyleaka#e leads t return* # ds
Sa"e as kirana( T!eyeven pr vide in cart ns
at a lesser price(
%,TAI2S O+ T3,&)O%U4T
M stly in 1 ltr packets 1ltr packet and 5 ltrs jar
&)I4,S O/ T3,&)O%U4T
F rtune.
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%,T,)$,+TS *I)A+A SU&,)A)*,T
T.&, O/ 0)A+%Only branded deter#ents are available( Pe ple d
n t buy n n branded(
+A ,S O/ 0)A+% &%)6 T%4 6 S?&F HC 6 A&% 6 etc(
1UA2IT. O/ T3,&)O%U4T
Guality isnIt t!e *act r as t!e brand is " re t!anen u#! * r cust "er t buy deter#ent
%,TAI2S O+ T3,&)O%U4T
packa#e is very # d(Available in sac!ets t
Packed and placed ,ellin t!e super."arket
&)I4,S O/ T3,&)O%U4T
Sur* e'cel.1
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0),A% 6 ,$$ *I)A+A SU&,) A)*,T
T.&, O/ 0)A+% Bread . Only branded and l aves available( ##.b t! ,!ite and br ,n are available
+A ,S O/ 0)A+% Bread.B&%TTA)%A MO4 &) BAK &> OA7 S633. )O brand1UA2IT. O/ T3,
&)O%U4TOnly t, days e'piry date( Packa#e is si"ilar in
plastic * r breads(
&)I4,S O/ T3,&)O%U4T
B& A4S. B&%TTA)%A MO4 &) is * r $=rs(Epkt6BAK &> OA7 S are available * r 2+rsEl a* 6 33: %T . 2rsEeac! and 33 B&O:) . 9 rsEeac!
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