mob chap 1 - may14

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Prepared by Charlie Cook

The University of West Alabama

© 2012 South-Western, a part of Cengage Learning

All rights reserved.

Introduction to Organizational

Behavior

Chapter 1

10th Edition

Managing Organizational Behavior

Moorhead & Griffin

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© 2012 South-Western, a part of Cengage Learning 1 –2

After studying this chapter you should be able to:

1. Define organizational behavior.

2. Identify the functions that comprise the management process

and relate them to organizational behavior.

3. Relate organizational behavior to basic managerial roles andskills.

4. Describe contemporary organizational behavior.

5. Discuss contextual perspectives on organizational behavior.

6. Describe the role of organizational behavior in managing foreffectiveness

Chapter Learning Objectives

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What is ….


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1.1 The Nature of Organizational Behavior

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The Importance of Organizational

Behavior•

Organizations can have a powerful

influence on our lives:

– Most people are born and educated in

organizations

– Most people acquire most of their material

possessions from organizations

– Most people die as members of organizations

– Many of our activities are regulated by

governmental organizations

– Most people spend most of their lives in

organizations


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Why Study OB?

•Studying organizational behavior canclarify factors that affect howmanagers manage by:

– Describing the complex human contextof organizations

– Defining the associated opportunities,problems, challenges, and issues

– Isolating important aspects of the

manager’s job – Offering specific perspectives on the

human side of management


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• Let’s watch this video


http://localhost/var/www/apps/conversion/tmp/scratch_6/Organizational%20Behavior%20Explained%20in%2099%20Seconds.mp4

http://localhost/var/www/apps/conversion/tmp/scratch_6/Organizational%20Behavior%20Explained%20in%2099%20Seconds.mp4

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Organizational Behavior and

the Management Process


ManagementFunctions

Planning

Organizing

Leading

Controlling

Resources Usedby Managers

Human

Financial

Physical

Information

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1.2 Basic Managerial Functions

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Functions of Management


Planning Determining an organization’sdesired future position and the best

means of getting there

Organizing Designing jobs, grouping jobs into

units, and establishing patterns of

authority between jobs and units

Leading Getting organizational members to

work together toward the

organization’s goals

Controlling Monitoring and correcting the actionsof the organization and its members

to keep them directed toward their

goals

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Organizational Behavior and

the Manager’s Job


Interpersonal Informational Decision-Making

Basic Managerial Roles

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1.1 Important Managerial Roles

Category Role Example

Interpersonal Figurehead Attend employee retirement ceremony

Leader Encourage workers to increase productivity

Liaison Coordinate activities of two committees

Informational Monitor Scan business publications for information

about competition

Disseminator Send out memos outlining new policies

Spokesperson Hold press conference to announce new plant

Decision Making Entrepreneur Develop idea for new product and convince

others of its merit

Disturbance handler Resolve dispute

Resource allocator Allocate budget requests

Negotiator Settle new labor contract

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Critical Managerial Skills


TechnicalSkills necessary to accomplish

specific tasks within the

organization

Interpersonal Skills used to communicate with,

understand, and motivateindividuals and groups

Conceptual Skills used in abstract thinking

Diagnostic Skills to understand cause-effect

relationships and to recognize

optimal solutions to problems

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1.4

The Framework

for Understanding

OrganizationalBehavior

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Managing for Effectiveness

• Managers work toward accomplishing the various

goals (outcomes) that exist at specific levels in anorganization:

– Individual-level outcomes

– Group-level outcomes

– Organizational-level outcomes


• Managers work toward accomplishing the various

goals (outcomes) that exist at specific levels in anorganization:

– Individual-level outcomes

– Group-level outcomes

– Organizational-level outcomes

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1.8 Managing for Effectiveness

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mob chap 1 - may14

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