mobile marketing 2.0

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Company Confidential Mobile Marketing 2.0 “From bluetooth till mobile app’s” obile Marketing Forum 2009 ay 13th, 2009 e Méridien Luc Francis Jacobs

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What will Mobile Marketing 2.0 look like? Certainly nothing like the Web but mixing Mobile Apps and the most personal Marketing channel, there is a clear opportunity to engage in a deep conversation with the fans of your brand & products. So, do not wait tomorrow, start doing it today!

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Page 1: Mobile Marketing 2.0

Company Confidential

Mobile Marketing 2.0“From bluetooth till mobile app’s”

Mobile Marketing Forum 2009May 13th, 2009Le Méridien

Luc Francis Jacobs

Page 2: Mobile Marketing 2.0

Company Confidential

About BlueTalk

• Founded in 2006• Core Activities: Java Client-Server based mobile application development with focus on monetization of Contents, Brands & Communities, manage our own Bluetooth networks & Consultancy.• Some references:

Page 3: Mobile Marketing 2.0

Company Confidential

Mobile Solutions Experts1. Mobile Marketing

• Bluetooth networks• Appstore presence• Tailor made

2. Mobile Applications• Offline• Interactive• Branded clients• Mobile Social Networking

3. Services• Consultancy• Campaign creation• Campaign programmation• Project management• Support, maintenance & installation

Page 4: Mobile Marketing 2.0

Company Confidential

Some Basics about Mobile 4.0 Billions mobile subscribers e.o. 08 (61% penetration)

Mobile telecoms 2008 total revenues $742 Billions SMS Revenues 2008: $95 Billion (ITU)

(More than Cinema, DVD, Music & Video games combined !)

Mobile data content $56 Billion in 2008 SMS used by 2,8 Billion people EOY 2008 988 million people access the internet by mobile. Total 2008 Handset sales 1.200 Billion units 82% of the population never turns off his mobile

phone! The mobile phone screen has worldwide more

eyeballs than television !

Data on courtesy of Tomi T Ahonen

Page 5: Mobile Marketing 2.0

Company Confidential

What they say about Mobile Marketing...

From 2,2 Billion USD in 2008,Mobile Marketing should grow to 11,4 Billions USD in 2011 according to Informa, 16 Billions USD according to IDC… In Europe (BUSD)

Worldwide (BUSD)

Page 6: Mobile Marketing 2.0

Company Confidential

Is this going to be Mobile Marketing??

On courtesy of http://www.mmaglobal.com

Page 7: Mobile Marketing 2.0

Company Confidential

Why Mobile as a Marketing vector? It’s yours, its personal, it’s never shared, even with..

It’s always on, until the battery runs out

It’s always with you, until you loose it

It is at the point of consumption, unless you forget it

You can use it to do useful stuff, like payment

It is at the point of creation...

Provides personalisation, location, attention &metadata to die for !

On courtesy of Tony Fish

Page 8: Mobile Marketing 2.0

Company Confidential

The Intelligent web

Harnessing collectiveIntelligence

Harnessing collective

Intelligence

Harnessing collective

Intelligence

Data is theIntel inside

Data is theIntel inside

End of the s/wRelease cycle

End of the s/wRelease cycle

Light wt Programming

models

Light wt Programming

models

S/W above aSingle device

S/W above aSingle device

Rich user experience

Rich user experience

Web As A Platform

Web As A Platform

Web 2.0

SaaSSaaS

Source O’Reilly Media

“Social media is people having conversations

online”

Page 9: Mobile Marketing 2.0

Company Confidential

"Over and over again, connecting people with one another is what lasts online. Some folks thought it was about technology, but it's

not.“

Seth Godin

Image: http://www.gapingvoid.com/

And it’s not about the TECHNOLOGY

Page 10: Mobile Marketing 2.0

Company Confidential

Make it as easy as possible for your fans to find it and spread the word

Help people to learn from each other, create mass of conversations, then

get talked about

Create content and services that are worth passing on

SO, CREATE CONTENT THAT IS REMARKABLE

http://www.flickr.com/photos/oldflints/

Page 11: Mobile Marketing 2.0

Company ConfidentialRef: http://sethgodin.typepad.com/seths_blog/files/flippingfunnelPRO.pdf

Marketing spend

generates traffic

Some of that traffic sticks

Users are inspired and enabled to talk about your

product

They spread the message around the network

SETH GODIN – ‘FLIPPING THE FUNNEL’

Page 12: Mobile Marketing 2.0

Company Confidential

mobile content

mobile content

Harnessing Collective

Intelligence

Capturing Content at the

Point of inspiration

Extending the web

Mobile web 2.0

I am a tagmy identity

I am a tagmy identity

multilingualmobile access

multilingualmobile access

digital convergence

digital convergence

mobilesearch

mobilesearch

AJAX/widgets

AJAX/widgets

Uniquely mobile

LocationLocation

On courtesy of Tony Fish

“Mobile is THE P2P network

where people can share

experience’s”

Page 13: Mobile Marketing 2.0

Company Confidential

LINEAR

Scheduled

Appointment

Sit back

Messages

NETWORKED

On demand

Whenever, wherever

Participative

Experiences

We control the way it is delivered

We allow you to play with it, pass it on

Content we think you’d like Content we know you like (because you’ve told us)

What about the Customer Experience?

Page 14: Mobile Marketing 2.0

Company Confidential

To summarize, in this new mobile era...

Loyalty is Dead

Trust is the Challenger

the Princes are Editors

the Princesses are Sense and Simplicity

Attention is Queen

Metadata is King

Content is the Currency

And the implementation is much more difficult !!! ;-)

Page 15: Mobile Marketing 2.0

Company Confidential

You want an evidence of this?

Mobile Europe, March 2009 Edition

Page 16: Mobile Marketing 2.0

Company Confidential

Straight from the Horse’s mouth!

Mobile Europe, March 2009 Edition

Page 17: Mobile Marketing 2.0

Company Confidential

So, Take a Great User Interface…

Page 18: Mobile Marketing 2.0

Company Confidential

Target the devices in their pockets...

Not only the iPhone ! ;-)Java (J2ME) is available on 92% of the devices

Page 19: Mobile Marketing 2.0

Company Confidential

Ensure delightful “Ease of use”…

Fast Response time

«1 -Click away»

« Sticky » Apps

Page 20: Mobile Marketing 2.0

Company Confidential

Profile

Add Social Network functionalities…

Status Messages

Share Media Rate/Blog Events/Calendar

Groups

Page 21: Mobile Marketing 2.0

Company Confidential

And give them content to die for !

Video from Fox

Page 22: Mobile Marketing 2.0

Company Confidential

Thank You !

For more information:

Luc JacobsBusiness Development & Strategy+32 475 92 99 [email protected]@bluetalk.be www.bluetalk.bewww.bluetalk.be

Get your mobile demo by activating Get your mobile demo by activating BluetoothBluetooth on your on your Mobile or surf toMobile or surf to www.bluetalk.be/bluetalkwww.bluetalk.be/bluetalk