SelfCare helps you

Reduce call center costs Reduce inbound calls and emails

through effective self-service.

Minimize churn rate Improve customer satisfaction by

providing help anytime, anywhere.

Increase revenue Enable customers to easily

reconfigure plans and purchases

additional services.

Brand differentiation Deliver various types of value-added

services into the app.

The end game is customer loyalty. Built on years of experience with 20+ operators across the globe, SelfCare is a compelling customer service tool full of valuable business intelligence that enables operators to deliver better products, services and support to their existing client base.

Features & Services

Customizable (Logo, font, background, color scheme, splash screens)

Business analytics and usage

View monthly postpaid usage (Billed & unbilled)

Check prepaid balance

Top-up prepaid account

View calling and data plan prices

Sharing & social media (Facebook, Twitter, etc.)

View & pay bill on-the-go Web view In-app view

Configure services (Add & remove)

Locate operator stores

Up-sell / cross-sell products & services

Push notifications (Offers, payment notification, billing reminders, etc.)

Integrate existing services (e.g. Loyalty services, app store, etc.)

Display 3rd party content (e.g. Latest news, weather, etc.)

Choose the version of SelfCare that best meets your needs.