mobility and ancillary services – game changer for the travel industries darius jurczyk march,...
TRANSCRIPT
Mobility and Ancillary Services – Game Changer for the Travel IndustriesDarius Jurczyk March, 2012
© 2012 SAP AG. All rights reserved. 2
SAP Helps the Travel and Transportation IndustriesRun Better
The entire Airline business network runs SAP300 + Aviation and Defense CustomersAirline Operators, Airline MRO, OEMs, OEM MRO, 3P MRO
About 400 Railway and Public Transport companies run SAPBeing the clear No. 1 in this Industry!
70 Airport companies managing 400 Airports run SAPBeing No. 1 in Airports in EMEA / APJ
More than 500 LSP’s worldwide run SAP, more than 300 customers in EMEA
The entire Hospitality business network runs SAP160 + customersHotel- Cruise- and Timeshare-, Travel Services- , Food Services- , Amusement parks /Casinos/ Lottery, Event Mgmt
© 2012 SAP AG. All rights reserved. 3
The entire Airline business network runs SAP300 + Aviation and Defense CustomersAirline Operators, Airline MRO, OEMs, OEM MRO, 3P MRO
About 400 Railway and Public Transport companies run SAPBeing the clear No. 1 in this Industry!
70 Airport companies managing 400 Airports run SAPBeing No. 1 in Airports in EMEA / APJ
More than 500 LSP’s worldwide run SAP, more than 300 customers in EMEA
The entire Hospitality business network runs SAP300 + customersHotel- Cruise- and Timeshare-, Travel Services- , Food Services- , Amusement parks /Casinos/ Lottery, Event Mgmt Powered by SAP HANA
TECHNOLOGY & DATABASE
CLOUD
APPLICATIONS
ANALYTICS
MOBILE
SAP Strategy - 5 Markets
© 2012 SAP AG. All rights reserved. 4
SAP Today – Winning in 5 market categories
55,700+ SAP employees worldwide
120countries
25industries
37languages
75country offices
1,200+services partners worldwide
Powered by SAP HANA
TECHNOLOGY & DATABASE
CLOUD
APPLICATIONS
ANALYTICS
MOBILE
© 2012 SAP AG. All rights reserved. 5
SAP Today – Winning in 5 market categories
Powered by SAP HANA
TECHNOLOGY & DATABASE
CLOUD
APPLICATIONS
ANALYTICS
MOBILE
© 2012 SAP AG. All rights reserved. 6
SAP Mobile – Impact on the Travel Industry
Powered by SAP HANA
TECHNOLOGY & DATABASE
CLOUD
APPLICATIONS
ANALYTICS
MOBILE ■ Reducing Costs
■ Increase Operational efficiency
■ Improved Asset`s Turnaround
■ Incremental Revenues &Enabling Ancillary Revenues
■ Improve Customer Services &Increase Passenger Loyalty
■ Improve Workforce Productivity
■ Better on board customer services
© 2012 SAP AG. All rights reserved. 7
Travel Industry – Largest Connected Marketplace
PassengerTransportation
Entertainment &Recreation
Tourism & TravelServices
Hotels
CP’s & Retailers
Airports &
Stations
Airlines Rail
PassengerManagement
WorkforceManagement
Asset Management
© 2012 SAP AG. All rights reserved. 8
Always connected traveler
PassengerTransportation
Entertainment &Recreation
Tourism & TravelServices
Hotels
CP’s & Retailers
Airports &
Stations
Airlines Rail
Context-aware
Personalised
Locationbased
Anytime & Anywhere
Real-timeMobile
information
© 2012 SAP AG. All rights reserved. 9
Game changer for the Airline Industry
Ancillary Revenues
12% of total airline revenues
Ancillary sales
via mobile
Valuable Service
The key issue is whether the travel industry can evolve from a mode of transportation to a retail business.
Always connected
traveler
Anytime & Anywhere
Passengers / Consumers
Largest Connected
Marketplace
“Digital” Aircrafts – Flying Domains
SAP’s mobile development technologies
© 2012 SAP AG. All rights reserved. 10
Why SAP?Ten Reasons to choose SAP for Enterprise Mobility
TOP 10 ReasonsMarket Leader
End-to-End Solution
Supporting Leading Devices
Mobile-Enable Any Application
Opens Access to Wide Range of Users
Unlock Innovation
Deployment Flexibility
Enterprise-Level Security
Rapid Business Value
Industry Focus
1
2
3
4
5
6
7
8
9
10
Afaria: Top ranked in Forrester
Wave™ Mobile Device
Management Solutions report
Leader in Mobile Device
Management for 9th year and
mobile middleware for the 8th year