mobility skills for mobility in healthcare learning do i ... · intercultural communication skills...

1
Example – Self Assessment (UK) I possess intercultural communication skills I communicate effectively with patients, families, carers and other professionals, using verbal and non-verbal communication which is culturally sensitive. Examples NO What learning do I need? NO What learning do I need? YES Ready for Mobility Self Assessment Tool (UK Example) www.transformnursing.eu Gathering The Data—Key Competencies for Nurses The partnership of seven European nursing schools used Appreciative Inquiry (AI) (Cooperider’s 4D design) to attain evidence from nurses in their own countries. The nurses were work-based learners attending relevant courses of study. During the data collection periods; a range of methods were used including collage, drawing, interviews, focus groups and questionnaires. National representatives including students, nurses and teachers attended international workgroups to share their evidence. Themes were collated to determine differences between countries. AI was then used to transform themes identified in the data into provocative statements about competencies for best practice. The ‘TRaNSforM’ framework is available publicly on the TRaNSforM website in English. It is ready to be further developed into the local language and cultural setting of each participating country for use by nurses to self assess their own personal development. The framework can also be mapped by individuals to the European Qualifications Framework according to their personal development goals. Accreditation of the framework is also being explored, through the European Credit Transfer mechanisms (ECVET and ECTS) to ensure the skills gained by nurses during their mobilities are recognised on their return to their home country. This, and further outcomes may be developed in the future through a further bid for Transfer of Innovation funding. Developing a framework and self assessment tool The ‘TRaNSforM’ project developed a series of framework statements from evidence collated from National and International events. These focussed upon 1. ‘The International nurse’’ 2. The nurse in practice 3. The nurse as an educator and 4. the nurse in clinical leadership. Each major theme was collated to design the final framework through the development of provocative statements. The framework offers the basis for a self-assessment tool by which a nurse might determine their own level of learning. An exemplar assessment tool is demonstrated in the UK section of the TRaNSforM website, which shows how opportunities for learning intercultural competence may be applied to a self assessment to be included in work-based learning programmes. Group photograph: Framework Launch, Ghent, Belgium. June 2012 Poster design and development Dr Carol Hall, Mary Brown and Maggie Roberts. Graphics used with permission and remain the property of TRaNSforM team as part of this project funded through the EU Lifelong Learning Programme. No further usage permitted without prior written permission from Dr Carol Hall. E-mail: [email protected] Nursing is a global commodity associated with critical elements of the overall health of social systems. There is increasing recognition of the need for a globally aware workforce in healthcare, which can be flexible in meeting the needs of citizens in an equitable way. Workforce issues, including shortages of nursing in some specialities and in some countries, with excesses in others are recognised as a major concern in the EU specifically (European Commission, 2008). A modern nursing workforce must be both locally defined and well integrated across Europe to be most effectively prepared to care for EU citizens, but it is acknowledged there are some difficulties. While many student nurses are now able to access programmes which enable experience of mobility in nursing, few qualified nurses would have received such preparation. Subsequent access to learning around understanding the EU dimension has also been limited (European Intercultural Workplace, 2007). For many nurses at work, formal opportunity to develop greater understanding and key skills for mobility remains a challenge. Aim : To identify competences for nurses’ mobility and to propose a practical framework” Main themes ‘ Skills of the International Nurse’ (Collated by Belgium) Belgium England Finland Germany Ireland Portugal Turkey Language (verbal and non-verbal) Communicaon Skills: language & non-verbal Language skills Language, communicaon and “understanding” Levels of communicaon (verbal and non verbal) Language (verbal and non-verbal) Communicaon Open mindedness and empathy Atudes: respect and enthusiasm Atudes: new experiences To make people feel welcome (individual and instuon) Interest in and appreciaon of people from different cultures Atudes: belonging understanding and integraon. Open to learning: resilience and adaptability Atudes: open mindedness and empathy Atudes: prejudices Importance of the team Structural and financial support Frameworks: standardisaon Support, tutor nurse Work organisaon Educaonal support / Organisaonal support Importance of the team Structural and financial support Organizaon Internaonal recognized level of nursing quality Basic clinical skills Different nursing (and therapeuc) measures in different Cultures Different levels of professional pracce Internaonally recognized level of nursing quality Professional competency Knowledge of country, culture and systems The diversity of cultures The value of the nursing profession Culture ‘Build an International Nurse’ Collage work Training Requirements and Nursing Skills for Mobility in Healthcare REFERENCES Commission of the European Communies (2008) Green Paper on the Workforce for Health Brussels, 10.12.2008 COM(2008) 725 hp:// ec.europa.eu/health/ph_systems/docs/workforce_gp_en.pdf, accessed 14/02/09 Cooperider DL,Srivastra, S (1987) Appreciave inquiry in organisaonal life. Research in organisaonal change and Development 1: 129-169 European Intercultural Workplace Project (2007) European Intercultural Workplace Health Care Services Report; Director Pearson-Evans A. hp://www.IEWorkplace.net, accessed 14/02/09 Looking to the Future

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Page 1: Mobility Skills for Mobility in Healthcare learning do I ... · intercultural communication skills ... which shows how opportunities for learning intercultural competence may be

Example – Self Assessment (UK)

I possess

intercultural

communication

skills

I communicate effectively

with patients, families, carers

and other professionals, using

verbal and non-verbal

communication which is

culturally sensitive.

Examples

NO

What learning do I

need?

NO

What learning do I

need?

YES

Ready for Mobility

Self Assessment Tool (UK Example)

www.transformnursing.eu

Gathering The Data—Key Competencies for Nurses The partnership of seven European nursing schools used Appreciative Inquiry (AI)(Cooperider’s 4D design) to attain evidence from nurses in their own countries. The nurses were work-based learners attending relevant courses of study. During the data collection periods; a range of methods were used including collage, drawing, interviews, focus groups and questionnaires. National representatives including students, nurses and teachers attended international workgroups to share their evidence. Themes were collated to determine differences between countries. AI was then used to transform themes identified in the data into provocative statements about competencies for best practice.

The ‘TRaNSforM’ framework is available publicly on the TRaNSforM website in English. It is ready to be further developed into the local language and cultural setting of each participating country for use by nurses to self assess their own personal development. The framework can also be mapped by individuals to the European Qualifications Framework according to their personal development goals. Accreditation of the framework is also being explored, through the European Credit Transfer mechanisms (ECVET and ECTS) to ensure the skills gained by nurses during their mobilities are recognised on their return to their home country. This, and further outcomes may be developed in the future through a further bid for Transfer of Innovation funding.

Developing a framework and self assessment tool The ‘TRaNSforM’ project developed a series of framework statements from evidence

collated from National and International events. These focussed upon 1. ‘The International nurse’’ 2. The nurse in practice 3. The nurse as an educator and 4. the nurse in clinical leadership. Each major theme was collated to design the final framework through the development of provocative statements. The framework offers the basis for a

self-assessment tool by which a nurse might determine their own level of learning.

An exemplar assessment tool is demonstrated in the UK section of the TRaNSforM

website, which shows how opportunities for learning intercultural competence may be applied to a self assessment to be included in work-based learning programmes.

Group photograph: Framework Launch, Ghent, Belgium. June 2012

Poster design and development Dr Carol Hall, Mary Brown and Maggie Roberts. Graphics used with permission and remain the property of TRaNSforM team as part of this project funded

through the EU Lifelong Learning Programme. No further usage permitted without prior written permission from Dr Carol Hall. E-mail: [email protected]

Nursing is a global commodity associated with critical elements of the overall health of social systems. There is increasing recognition of the need for a globally aware workforce in

healthcare, which can be flexible in meeting the needs of citizens in an equitable way. Workforce issues, including shortages of nursing in some specialities and in some countries,

with excesses in others are recognised as a major concern in the EU specifically (European Commission, 2008). A modern nursing workforce must be both locally defined and well

integrated across Europe to be most effectively prepared to care for EU citizens, but it is acknowledged there are some difficulties. While many student nurses are now able to

access programmes which enable experience of mobility in nursing, few qualified nurses would have received such preparation. Subsequent access to learning around understanding

the EU dimension has also been limited (European Intercultural Workplace, 2007). For many nurses at work, formal opportunity to develop greater understanding and key skills for

mobility remains a challenge.

Aim : “To identify competences for nurses’ mobility and to propose a practical framework”

Main themes ‘ Skills of the International Nurse’ (Collated by Belgium)

Belgium England Finland Germany Ireland Portugal Turkey

Language (verbal and non-verbal)

Communication Skills: language & non-verbal

Language skills

Language, communication and “understanding”

Levels of communication (verbal and non verbal)

Language (verbal and non-verbal)

Communication

Open mindedness and empathy

Attitudes: respect and enthusiasm

Attitudes: new experiences

To make people feel welcome (individual and institution) Interest in and appreciation of people from different cultures

Attitudes: belonging understanding and integration.

Open to learning: resilience and adaptability

Attitudes: open mindedness and empathy

Attitudes: prejudices

Importance of the team

Structural and financial support

Frameworks: standardisation

Support, tutor nurse

Work organisation

Educational support / Organisational support

Importance of the team

Structural and financial support

Organization

International recognized level of nursing quality

Basic clinical skills

Different nursing (and therapeutic) measures in different Cultures

Different levels of professional practice

Internationally recognized level of nursing quality

Professional competency

Knowledge of country, culture and systems

The diversity of cultures

The value of the nursing profession

Culture

‘Build an International Nurse’ Collage work

Training Requirements and Nursing

Skills for Mobility in Healthcare

REFERENCES Commission of the European Communities (2008) Green Paper on the Workforce for Health Brussels, 10.12.2008 COM(2008) 725 http://ec.europa.eu/health/ph_systems/docs/workforce_gp_en.pdf, accessed 14/02/09

Cooperider DL,Srivastra, S (1987) Appreciative inquiry in organisational life. Research in organisational change and Development 1: 129-169

European Intercultural Workplace Project (2007) European Intercultural Workplace Health Care Services Report; Director Pearson-Evans A. http://www.IEWorkplace.net, accessed 14/02/09

Looking to the Future