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    A

    PROJECT REPORT

    ON

    STUDY OF VIEWERSHIP RESPONSE

    ON

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    INDEX

    CONTENTS CERTIFICATE

    ACKNOWLEGEMENT

    CHAPTER 1. EXECUTIVE SUMMARY

    CHAPTER 2. INDUSTRY PROFILE

    2.1 Changing face of media

    2.2 Media industry road ahead2.3 Indian television-flash back

    2.4 Golf war-the catalyst

    2.5 Major players2.6 Regional Leaders

    2.7 Scenario of consumer viewership in India

    2.8 Indias great channel goldrush2.9 Conclusion

    CHAPTER 3. COMPANY PROFILE 3.1 IBN 7 Ethos

    3.2 IBN 7 Promises3.3 IBN 7 Strengths

    CHAPTER 4 RESEARCH METHODLOGY

    4.1 Purpose of the study

    4.2 Objectives of the study4.3 Sample of study

    4.4 Sampling techniques4.5 Tools used for data collection

    4.6 Research design4.7 Statistical techniques used for analyzing data

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    CHAPTER 5. FINDINGS ANDANALYSIS OF DATA

    CHAPTER 6. INTERPRETATION OF THE FINDINGS

    CHAPTER 7. SUGGESTION

    LIMITATIONS

    BIBLIOGRAPHY

    APPENDIX

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    CHAPTER 1

    EXECUTIVE SUMMARY

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    EXECUTIVE SUMMARY

    The project is an attempt to study the viewership response on IBN7.

    It tries to explore the media industry, market of the news channels in India through

    surveying the customers with the help questionnaire.

    INTRODUCTION TO MEDIA INDUSTRY

    This chapter deals with how the news channel market is exploding in India, with

    new news channels coming up almost everyday. It is one of the few markets where makemoney opportunities is maximum. But lately it is seen that the market share is getting to

    be static and even decreasing for these channels. They range from Hindi to English toeven regional language news channels like Aaj Tak,NDTV 24X 7, Zee News, Star News,

    CNN-IBN, Udaya News etc. The media industry is on a high road ahead.

    INTRODUCTION TO COMPANY

    In this chapter the company IBN 7 is explored in terms of its ethics, promise,

    strengths and the various shows telecasted on it. It has a wide range of programme like

    Sunrise, Newsbreak, Breakfast News, IBN 7 Live, IBN 7 Lunch Special, Serial Jaisa KoiNahin, Newszone, Sportszone,7 PM, IBN 7 Special, News Centre, News Express, Danke

    Ki Chot Par, Big News, Criminal, Final Report.

    OBJECTIVES OF THE STUDY

    The main objectives undertaken to this study is the essence of this chapter. The

    main objective being to conduct survey across Delhi to accumulate and analyze theinformation gathered to study, Popularity of Hindi news channels, Awareness of IBN7 in

    North India, IBN7 in comparison to other news channels etc.

    RESEARCH METHODOLOGY

    It includes problem recognition, research design and data analysis methods usedin the successful completion of this project report.

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    FINDINGS AND ANALYSIS

    The interpretation of findings led to this formulation of SWOT analysis i.e.,

    analysis of the strengths, weaknesses, opportunities and threats faced by IBN 7 in the

    huge market of news channels in India. This would aid the company to see its currentposition in the market and grasp good opportunities coming its way.

    SUGGESTIONS

    The ultimate aim of the report is to provide suggestions to the company so as to

    help it achieve a better market position.These suggestions are based on the findings of thesurvey and the interpretation done.

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    CHAPTER - 2CHAPTER - 2

    INTRODUCTION TO MEDIA INDUSTRYINTRODUCTION TO MEDIA INDUSTRY

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    2.1 Changing face of Media.

    The past few years have witnessed phenomenal growth in the number of news channels

    in India. From 11 in 2002, there are 36 news channels today, and many more are in the

    pipeline. With Times Now (a joint venture between Times group and Reuters service)

    and CNN-IBN (a TV-18 /Global Broadcast News brand) coming in this year, the market

    has entered a new phase of competition.

    Fig 1.1: Studio Room

    The chaotic, argumentative nature of our democracy is, perhaps, the ideal breeding

    ground for them. This is because the more undemocratic a country, the more difficult it is

    to disseminate or comment on news. China, for instance, has a demand/supply gap on

    content, which most media companies blame on the lack of democracy. Plus, in India,

    there are sub-genres such as crime, Bollywood and night life that have boosted the

    viewership of news channels, says Manish Porwal, executive director (India-West),

    Starcom Worldwide. It is a pattern followed by news channels in large democracies like

    the US. But in India, this stretching of news to create genres and sub-genres has been

    multiplied into dozens of languages and regions.

    As a result, India is, arguably, one of the few countries in the world with so many news

    channels. More important, it is one of the few markets where most of them make money.

    However, it may not remain so for long. After all, how long will advertisers support the

    need for a daily argument in every conceivable language? Can the boom be sustained, or

    is the bubble going to burst soon?

    Perhaps, it is time to rethink the party.

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    The signals have been getting stronger in the last few months. TAM data shows that the

    share of ad revenue from news channels has been static at 10-11 per cent of the total over

    the last 4-5 years. Of course, the pie is

    expanding. So, of the total TV ad revenues

    of Rs 5,412 crore in 2005, news channels

    account for Rs 550 crore. The problem is,

    there is only advertising.

    With the total ad pie expected to grow at

    about 12-14 per cent a year, news channels

    should get around Rs 1,000 crore by 2008.

    Starting a channel costs Rs 50 crore-60

    crore. As per the announcements made so

    far, 10-12 news channels should be on air

    in the next 12 months, an investment of Rs

    500 crore-600 crore. This is nearly equal to the current market size.

    Fig 1.2 Growth of news

    But given that on an average, a channel takes 3-4 years to break even, it looks like not

    many will be able do so. The post-launch operating expenses are rising exponentially due

    to marketing and distribution costs, which form 10-20 per cent of revenues. This includes

    the substantial carriage fee. The Indian cable pipe, currently the main mode o

    distribution, can support only 106 channels, while the actual number is much more. So,

    both small and large players are finding the carriage fees to multi-system operators g to

    depend on.

    (MSOs) and placement fee to cable operators tough to keep up with. Thus, NDTVs

    profits dipped sharply last year, largely due to carriage fees. The bottomline the whole

    cost-revenue equation is getting out of hand.

    The big question that investors will soon start asking is: how to make up for the initial

    investment and the operating costs? When the second boom in news channels occured in

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    2003, the answer came from the very heterogeneity that networks are now banking on.

    The first push came with Hindi news channels such as NDTV India and Sahara Samay.

    Hindi still rules in both reach and advertising. G. Krishnan, executive director and CEO,

    TV Today says that Aaj Tak still reaches five times the number of viewers that its

    English channel Headlines Today does every week. Then came business channels such as

    NDTV Profit and CNBC Awaaz, which showed the maximum growth in viewership

    figures (in percentage terms). It is up more than five times in the past four years. This

    was followed by English and regional channels (up four times in the same period).

    Table 1.1 Top channels of India

    Yet, the ad money may not chase all sub-genres with equal fervor. English news

    channels get you a premium while Hindi news channels get you volumes, says Raj

    Nayak, CEO, NDTV Media. Basabdatta Chowdhuri, COO, Madison Media Plus, a media

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    buying agency, agrees: Although a 10-second spot during peak prime time on Aaj Tak

    costs Rs 22,000 with bonus spots on non-prime time, English news has a premium over

    Hindi and regional ones. As a result, ad-spend on business channels, most of them

    English, doubled in 2005 as compared to 2004. There is only so much slicing by

    languages and sub-genres possible now. So, how will this latest wave be supported?

    2.2 Media Industry-Road Ahead

    The Indian Media industry is undergoing remarkable change and is today one of the

    fastest growing sectors in the country.

    According to a report by Crisil, Media industry is poised to double its revenues by 2010

    with an annual growth rate of 15.6 percent. The study forecasts that the revenues will

    reach up to the level of INR 74,400 crore by 2010 from INR 36,100 crore in 2005. The

    sector is riding high on the back of several factors such as presence of multiple players,

    greater choices to consumers and growing investor interest. According to another report

    by FICCI and PricewaterhouseCoopers, the media and entertainment sector is expected to

    cross turnover of INR 100,000 crore by 2011 from the present INR 43,700 crore, thereby

    registering 18 per cent compounded annual growth. The Indian entertainment and mediaindustry is witnessing a phenomenal growth and is slated to grow at 19 per cent to Rs

    83,740 crore by 2010 from its current size of Rs 35,300 crore, according to a study.

    The phenomenal growth in the entertainment and media sector can be attributed to

    economic growth, rising income levels, consumerism combined with technological

    advancements and policy initiatives undertaken by the Indian government, the Ficci-

    PricewaterhouseCoopers study has forecast.

    "Two factors that will contribute to the growth of the industry are low media penetration

    in lower socio-economic classes and low ad spends...but efforts to increase it even

    slightly are likely to deliver much higher results," PricewaterhouseCoope

    Entertainment and Media practice Executive Director and leader Deepak Kapoor said in a

    statement.

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    With an estimated 28 million Indians already hooked on to the internet, internet

    advertising in India is presently worth Rs 100 crore. With the broadband slowly

    becoming popular, the segment would show a compund annual growth rate (CAGR) of

    50 per cent. The internet is used for doing transactions, chatting, offering opportunity for

    the companies to sell their products.

    In terms of value though, television would dominate the industry with the size growing

    three times from Rs 14,800 crore to a whopping Rs 42,700 crore by 2010 with the CAGR

    at 24 per cent.Subscription revenues which will be the key drivers for the growth, would

    increase from the number of pay TV homes and increased subscription rates. New

    distribution platforms like DTH and IPTV will only increase the subscriber base and push

    up the subscription revenues.

    The print media with current size of Rs 6,800 crore is gradually opening up to foreign

    investment due to a booming Indian economy, growing need for content and government

    initiatives. The sector with a CAGR of 12 per cent is estimated to grow to Rs 19,500

    crore by 2010.

    Radio, the cheapest form of entertainment could see some drastic changes. The

    government has announced migration to a revenue share regime, permitting foreign

    investment in the segment and allowing licenses to the private players.

    The CAGR of the sector predictably so is 32 per cent and the segment size is forecast to

    grow four times from the present size of Rs 300 crore to Rs 1,200 crore by 2010, the

    survey said.Live entertainment industry, also known as event management, is presently

    worth Rs 800 crore and is expected to grow to Rs 1,800 crore by 2010 with a combined

    annual growth rate of 18 per cent.

    Outdoor media sites, predominantly owned by small and local players, are likley to

    evolve in India too in the short-term. The segment is currently worth Rs 900 crore and is

    expected to grow by 14 per cnt (CAGR) to Rs 1,750 crore.Music sector, dogged by

    problems of piracy, could see a revival of sorts with the growth of 'mobile music' and

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    licensed digital distribution services. The sector with a size of Rs 700 crore would grow

    to Rs 740 crore by 2010 with a CAGR of merely 1 per cent, the survey added.

    .

    2.3 Indian Television - Flash Back

    Television in India is undergoing significant changes in the current liber

    environment. To understand these changes, one needs to have some brief idea of the road

    covered by the television channels so far. The journey started as an experimental basis

    with a financial grant from UNESCO in 15th September 1959. The makeshift studio at

    Akashvani Bhavan in New Delhi was chosen for location of the experiment. The

    experiment started with one-hour program, broadcast twice a week, on community health,

    citizen rights, education and traffic sense etc. As far as news is concerned, it was

    launched exactly six years after the inception of television broadcasting. Daily one-hour

    program with a news bulletin was served to the Indian viewers. But one major drawback

    of television was that you could not enjoy the original colour of the objects because of

    black and white transmission. First multi-color programme was the Prime Ministers

    address to the nation from Red Fort in Delhi on Indias 35th Independence Day. In the

    same day, DD National channel was launched. The aim of launching the National

    channel is nurturing national integration, and inculcating a sense of pride in Indians.

    Indian viewers also enjoyed the colored version of the Asian Games hosted by New Delhi

    in their drawing room. The coverage of major events and different occasions lend a big

    hand behind the infiltration of television signals to the nook and corners of the

    subcontinent. Indian Government had taken all possible steps to expand the television

    broadcasting demographically and geographically. In 1983 television signals were

    available to just 28% of the population, this had doubled by the end of 1985 and by 1990

    over 90% of the population had access to television signals. In 1984, DD Metro channel

    was added to provide an exclusive entertainment for the urban viewers. In the beginning,

    this channel was confined to metropolitan cities. As a public broadcaster, Doordarshan

    presented the news in naturalized manner. All controversial issues were pushed under the

    carpet. The ruling government had a strong hold on the television broadcasting.

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    Doordarshan news bulletins were unable to provide the international news to the national

    viewers. Objectivity had been the first casualty as news was invariably slanted to suit the

    party in power. The news was liberated from the confines of the DD newsroom and

    gained in objectivity and credibility when New Delhi Television (NDTV) produced The

    World This Week in 1988. Everyone was waiting for the Friday night to watch The

    World This Week. This was the only India-based programme, which looked out at the

    rest of the world. The World This Week was the best current affairs programme on the

    international scenario and carried good stuff of news, which the regular DD news was

    failed to carry out. This program is ranked as one of the countrys finest and most popular

    television shows. In 1989, NDTV produces Indias first live televised coverage of the

    countrys general elections. The critical and commercial success of the coverage sets a

    new standard for Indian television. After the Gulf War the media panorama has changed

    forever.

    2.4 Golf War The Catalyst

    Post-1990 satellite television in India has become transnational in nature. It coincided

    with the entry of multinational companies in the Indian markets under the Government

    policy of privatization. International satellite television was introduced in India by CNN

    through its coverage of the Gulf War in 1991. In August 1991, Richard Li launched Star

    Plus, the first satellite channel beamed the signal to Indian subcontinent. Subhash

    Chandras Zee TV appeared in October 1992. It is Indias first privately owned Hindi

    channel to cater the interest of Indian viewers. This ignition followed by Sony and a little

    later by domestic channels such as Eenadu, Asianet and Sun TV. Entertainment programs

    had begun to occupy center stage in the organizations programming strategies and

    advertising had come to be main source of funding. Doordarshans earlier mandate to aid

    in the process of social and economic development had clearly been diluted. Doordarshanhad faced a stiff competition in news and public affairs programming with international

    channels like BBC and CNN. Doordarshan planned to sell some slots for news

    programme under sponsored category. In February 1995, NDTV becomes the countrys

    first private producer of the national news News Tonight, which aired on the countrys

    government-owned Doordarshan set a new landmark for Indian television because of its

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    on-the-spot reporting with pertinent visuals. In the same year, TV Today Network

    occupied a 20 minutes slot in DD Metro channel and aired a Hindi and current affairs

    programme Aaj Tak. This programme became popular for its comprehensive coverage

    and unique style presentation by Late S. P. Singh. Still we remembered the sign-up

    message Ye Thi Khabar Aaj Tak, Intizar. Kijiye Kal Tak. Large number of viewers

    across India had been watching Aaj Tak as a daily habit because of its innovative style of

    news presentation. Besides that Nalini Singhs five-minute fast paced, condensed daily

    news capsule Ankhon Dekhi, TV Today Networks Business Aaj Tak and Newstrack was

    aired on the Metro channel of Doordarshan. This is the period when satellite channels

    concentrated on entertainment programmes for their respective channels. Doordarshan

    was still ruled the most wanted area news.

    2.5 Major Players

    Doordarshans monopoly was broken in 1992, when private television channe

    infiltrated into the Indian boundaries and entertain the viewers as much as possible. In the

    beginning of 1990s, the private channels offered only entertainment programmes. The

    entertainment programs include family drama, comedy serials, children programmes,

    cartoons, movies, talk shows, recipe shows, musical concerts, non-fiction programmes

    etc. Private entertainment channels added some infortainment programmes to their Fixed

    Point Charts (FPC). Keeping the demand of infotainment programmes in mind, the media

    houses started to produce news magazines, entertainment magazines and n

    programmes for different channels. Indias premier business and consumer new

    broadcaster and a leading media content provider, Television Eighteen India Limited

    (TV18) started Indias first ever entertainment magazine The India Show on Star Plus

    in 1993. This emerging media powerhouse provided prime time television content to

    almost all leading satellite channels in India including BBC, Star Plus, Entertainment Television, Zee, MTV and Discovery. After The India Show, TV18

    produced a weekly business news program India Business Report for BBC World. Indian

    viewers had very limited options (like public service broadcaster Doordarshan, BBC and

    CNN) for watching the television news. For televised news, the viewers had to watch

    Dordarshan and some international news channels like BBC or CNN. In this race to

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    provide more news, more information, Zee Television jumped into the battlefield by

    launching the news channel Zee News in 1995. This News and current affairs channel

    revolutionized the way news was delivered to the viewers. Since its inception Zee News

    has endeavoured to be the fastest to provide news, working towards a single goal of

    Sabse Pahle (Always First). The other round-the-clock news channel, the Murdoch-

    owned Star TV beamed its exclusively 24-hour news channels, Star News in 1998. Star

    made a contract of five year with Prannoy Roy-owned NDTV (New Delhi Television

    Company) to provide news content for this news channel. The untiring exhaustive

    coverage of the Kargil war between India and Pakistan gained more publicity and

    attracted more viewers towards the electronic channel. This televised conflict also sets a

    news benchmark for wartime journalism. During the Kargil war, common citizens

    witnessed how their brave Jawans fought despite in hostile conditions and watched the

    war front live by the exclusively news channels, Star-TV and Zee-News. The live

    coverage of the battlefield helped to create a euphoria of patriotism among the Indian

    masses, which later facilitated into collecting huge funds for the welfare of the families of

    Kargil martyrs. Every news programme draws the attention of large number of viewers

    but Kargil war attracts private broadcasters to invest more money in the broadcasting

    business by launching a news channel. In November 1999, TV18 entered into a 49:51

    joint venture with CNBC Asia to launch CNBC India. TV18 is the sole program provider

    to CNBC India, and produces 12 hours of local content per day on this 24-hour satellite

    channel. After the huge success of news programme Aaj Tak, TV Today group

    launched a 24-hour Hindi news channel with the same name Aaj Tak, in December

    2000, which covers India with insight, courage and plenty of local flavour. Within 11

    months of its launch, Aaj Tak emerged as Indias number one news channel and was

    awarded Best News Channel award from Indian Television Academy Awards. Some

    mega events apart from regular interesting items (such as Kandhahar hijack, September

    11 attacks, Afghanistan war, attack on Parliament, Iraq war, Godhra carnage and riots)

    have driven up the viewership. As time passed, NDTVs five years contract with Star

    group for outsourcing of news and related programming expired on March 2003. With

    the expiry NDTV forayed into broadcasting business by simultaneously launching two

    24-hour news channels; NDTV 24X7 English news channel and NDTV India Hindi

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    news channel, which targets the Indian diaspora across the world. News crazy Indians

    received more news at faster speed from different channels. Any unusual happening can

    be caught by the television camera anywhere form Rastrapati Bhawan to bedroom. The

    power of TV journalism was become more visible by the major sting operations like

    Operation West End and Shakti Kapoor Case. This style of investigative journalism has

    brought about a change in the way we look at news, amidst new notions of editorial

    freedom. The worlds largest family Sahara India Parivar launched a 24-hour national

    Hindi news channel, Sahara Samay, in March 28, 2003. It is the first ever city-centric

    satellite news channels covering 31 cities in India with their own city news bulletins.

    Keeping the demand of news in mind, the Union cabinet approved the proposal to

    convert the DD Metro to DD news in a meeting held on 3 October 2003. Consequent to

    these decisions, DD-News channel was launched on 3 November 2003. You might have

    noticed that the news channels are language specific. But DDs news channel contains the

    round the clock news bulletins in Hindi/ English are also telecast twice a day on the

    National Network of DD National. Aap Ki Adalat fame Rajat Sharma, Sohaib Ilyasi,

    the man behind the highly successful India's Most Wanted and Taun Tejpal, editor-in-

    chief of Tehelka roped together and launched a free-to-air Hindi news and current affairs

    channel India TV on May 20, 2004. Indian viewers had more expectations from this

    channel. The much-awaited news channel hopes to set itself apart from the existing ones

    by setting new benchmarks of responsible journalism. Speaking on the occasion of the

    launch, Rajat Sharma, chairman, India TV, said, We aim to change the way broadcast

    news reporting is being conducted in the country. India TV will set new benchmarks by

    maintaining international standards of responsible and credible news reporting. We will

    stay away from graphic depictions of violence and sensationalism of news. We will

    uphold the viewer's right to correct information and their right to truth and verity. India

    TV is not just a news channel, it is a movement. NDTV as a pioneer in Indian television

    news, set to create a fresh revolution in high-quality business news with the launch of

    NDTV Profit. NDTV launched this 24-hour business channel on January 17th, 2005.

    There is no saturation point in launching of news channel, just booming like sky as the

    limit. Entertainment channel to infotainment channel, infotainment channel to news

    channel, news channels to business channel and Business channel to lots more. Now the

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    satellite channels become more topicality with international standard. When we are

    talking about topicality, CNBC TV18, the only business channel, continues to be the

    medium of choice for Indias decision makers, affluent audiences across the country

    since 1999. It has set the pace for the growth in number of television channels by

    launching a 24-hour consumer channel in Hindi called Awaaz. This news channel

    focusses on empowering consumers on decision-making related to investment, saving

    and spending. All the programmes are catering to consumers across different walks of

    life, which included personal finance; variety of markets including commodity, stocks,

    savings etc.; small businesses; education & career guidance; and verticals like health,

    shopping etc. Another news channel was finally launched into the already cluttered news

    space in Indian television. Jagran TV Pvt Limited's news channel, Channel 7 up-linked to

    the air on 27 March 2005. The channel has been set up to cater to the vast Hindi-speaking

    audiences, already being targeted by a slew of news channels. Channel 7 developed every

    programme with a bid to cater to all types of audiences and not just pre-dominantly male

    audiences who get attracted towards news channels.

    2.6 Regional Leaders

    To cater the interest among the Indians, Doordarshan televises programmes in Hindi and

    associate Official languages. It has launched a number of Regional Language Satellite

    Channels (DD - 4 to DD - 11 and DD - 13) and telecast programmes in Assamese,

    Bengali, Gujarati, Malayalam, Marathi, Kannada, Telugu, Kashmiri, Oriya and Tamil.

    The Regional channels relayed by all terrestrial transmitters in the state and additional

    programmes in the Regional Language in prime time and non-prime time available only

    through cable operators. The Doordarshan regional satellite channels telecast major news

    programme with some entertainment programmes. If you think about the private regional

    channels, they have followed the path of the Big brother (i.e Doordarshan). They are

    neither completely entertainment channel nor exclusively news channel. They are

    following the middle path and claiming themselves an infotainment channels. The private

    channels televise through the state dominant languages. Rising advertising revenues and

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    increasing numbers of viewers have provided the impetus for many big players to enter

    into the business. Some regional media leaders like ETV, Sun TV, Asianet have a strong

    grip over the regional market. Some major players tried their luck in different states. Zee

    television has three regional channels; Zee Marathi, Zee Punjabi and Zee Bangla. Star

    Network entered into Tamilnadu by launching Star Vijay, one of the most popular

    entertainment channels in India broadcasting in Tamil. Besides that ETV Network is a

    part of the well-established Ramoji Group, has created 12 dedicated infotainment

    regional channels. ETV network is the source of rich entertainment of eight different

    languages. Those are: Telugu, Bangla, Marathi, Kannada, Oriya, Gujarati, Urdu; and

    Hindi to viewers in Uttar Pradesh, Rajasthan, Bihar and Madhya Pradesh. Every ETV

    Network channel focuses exclusively on its audiences unique cultural identity, its

    aspirations and its distinct socio-political character. Let us think about the south Indian

    language Telugu, there are around twelve satellite channels are roaming around the sky

    with different taste and different flavour. These channels include three news channels,

    one song-based channels and rest are infotainment channels. When we confine ourselves

    into news, three channels (ETV2, TV 9 and Teja News) exclusively devoted to news

    programmes. Sahara India Pariwar is proud to have five news channels as the bouquet of

    Sahara Samay. These channels are: Sahara Samay NCR, Sahara Samay Mumbai, Sahara

    Samay Bihar & Jharkhand, Sahara Samay Madhya Pradesh & Chattisgarh, and Sahara

    Samay Uttar Pradesh & Uttranchal. Sahara Samay has already managed to gain a loyal

    audience in India through a bouquet of National & Regional News Channels since its

    launch. These channels are youthful and vibrant channels targeting students and women,

    besides that hardcore news stuff. The regional news channels covers the entire spectrum

    of genre with specific programs on lifestyle, fashion, food, shopping, health and fitness,

    sports, education, career and city issues, besides giving user-friendly information on

    traffic updates, city events, train and air timings, etc. Now national news channels cannot

    confine its boundary to national level. They cannot ignore the regional news because of

    the stiff competition form the regional cannels. Regional news channels are entering into

    the competition with a strong will power and also with an aim to portrait regional issues

    in national and international level.

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    2.7 Scenario of consumer viewership of newschannels in India

    According to industry data, the market for news channels has grown from Rs 200 crore in

    2000 to Rs 310 crore in 2001. This is further expected to grow to Rs 500 crore in the next

    two years. Says G. Krishnan, chief executive, TV Today, "The news channel market has

    been on the upswing, and advertising revenues have been pouring in. In fact, all

    categories of advertisers are flocking to the news channels because of the higher return on

    investment offered by these channels as compared to the entertainment channels."

    But is there really a market for a 24-hour English news channel in India? Aaj Tak's

    Krishnan seems to think so. "There is a market for a 24-hour English news channel. Our

    country has a 108-million strong English-speaking audience and no dedicated English

    news channel. Moreover, by virtue of language, we are being restricted from reaching out

    to viewers across the country. By launching an English news channel, we aim to capture

    the news viewers across India, and retain a leadership position in the genre of news in a

    fragmented viewership scenario," he says.

    Moreover, officials point out that apart from the audiences in the metro, an English news

    channel can help tap viewership in the South as well. Little wonder, TV Today is tar Like

    in every category, there will be a few leaders capturing the bulk of the revenue pie, while

    the rest will have to survive on what's left over," points out a media analyst. The category

    is likely to get even more competitive as the increasing number of news channel jostle for

    the highest number of eyeballs and advertiser attention.

    But for now all eyes are set on the growing advertising pie for news channels. Apart from

    growing viewership, another reason why news channels have attracted advertisers is

    because of the low cost, thus enabling advertisers to increase the frequency of their ads,

    says a media planner. According to media analysts, the low cost of spots on news

    channels also provides the opportunity for the smaller advertiser to advertise on a

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    national media. "There has been some shift of advertising away from local print media

    and local cable channels to news channels", says an analyst.

    This trend is likely to continue, as more players will make the category grow.

    2.8 India's great channel goldrush!

    Indias media and entertainment segment is flourishing. Nearly 30 new television

    channels -- national or regional -- in the entertainment and news genre are in the pipeline.

    Already, over 250 channels beam over the Indian skies and reach nearly 70 million cable

    and satellite TV homes.

    In view of the growing craze of companies and individuals wanting to be part of the

    action in the broadcasting space, it's imperative to ask some basic questions. First, why is

    everyone so keen on owning a channel? Is the television business minting money? Again,

    do we have the wherewithal to distribute them, and why should a viewer watch them?

    One of the largest channel bouquets perhaps will come from INX Media and INX News

    set up by former Star Group CEO Peter Mukerjea's wife Indrani. Mukerjea is bound by a

    non-compete agreement with Star and cannot engage in the broadcasting business for the

    next four months. But that hasn't deterred him from taking the plunge through his wife's

    company along with former Hindustan Times editor Vir Sanghvi who will be CEO of the

    news business.

    On the anvil is an extensive 12-channel television network. Quiz Mukerjea, who seems to

    spend more time in the Taj Mahal Hotel's tea lounge in Delhi than in Mumbai, about his

    new business and he grins: "INX Global is a recruitment firm. So many new channels are

    coming and I am hiring for those."

    Television software company BAG Films' channel plans are also an open secret. Four

    channels and an investment of Rs 400 crore (Rs 4 billion) is on the drawing board, say

    company insiders. Plans are afoot to set up an earth station in the company's sprawling

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    Noida complex. Add to this another three channels from the NDTV stable that will hit the

    small screen in the next six months.

    A host of reasons, other than power and influence, are driving people into the television

    business. For many the "churn" theory is credible. "The broadcast industry is cyclical in

    nature and goes through a churn every 5-6 years.

    "Look at English news. There are no clear market leaders today. Shares of Hindi news

    channels also change constantly."there's a market for local and region-specific news

    channels rather than at a national level.

    The bullish industry reports also offer an excuse to take the leap. ADEX India, a division

    of TAM Media, reports that television advertising grew at a healthy 22 per cent in 2006.

    The latest PricewaterhouseCoopers report on the media and entertainment industry

    predicts that the medium will continue to grow at 22 per cent Compounded Annual

    Growth Rate (CAGR) for the next four years taking the television industry from its

    current size of Rs 19,100 crore (Rs 191 billion) to Rs 51,900 crore (Rs 519 billion) by

    2011.

    Do reports exaggerate numbers? No "The industry is easy to understand. The Indian

    economy is growing, and in a growing economy companies allocate more funds to

    advertising."

    India can take many more channels. Advertising is not dipping in a hurry." Many new

    product categories such as healthcare and auto ancillaries will start using television for

    commercials. "Five years ago who would have thought hosiery brands such as Lux, Amul

    and Cozy would be big on news channels?" hannel owners are training their eyes on

    subscription revenue as well. After all, at Rs 12,000 a year, it is almost twice the size of

    television advertising estimated to be between Rs 6,000 crore and Rs 7,000 crore (Rs 60-

    70 billion).? "This will grow to 25,000 crore (Rs 250 billion) in four years

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    In the absence of addressability and transparency in the cable business, hardly 12-14 per

    cent subscription revenue accrues to the broadcasters. "With increased number of CAS

    (conditional access system) and DTH homes, broadcasters must claim a 30-40 per cent

    share of this revenue,"

    Increased TV penetration also has potential. TV homes could grow from 112 million to

    200 million. And cable penetration (read pay TV market) could grow from the current 70

    million to all TV homes. Entry of CAS and new DTH players like Reliance ADAG and

    Sun TV will expand the pay TV market.

    "Organised distribution will boost revenues. So will the greater demand for TV software

    in the export market and across media platforms. View this in the backdrop of 15-20 per

    cent increase in ad spends plus further penetration of the medium. The short term story

    looks positive,"

    Is positive business outlook the primary reason for the explosion in the sector? Very few

    industry experts admit it, but the single most compelling reason driving people into the

    electronic media segment is the high valuations that the TV companies get.

    "When companies with ad revenues of Rs 200 crore (Rs 2 billion) get valued at Rs 2,000

    crore (Rs 20 billion), people sit up and take notice." Besides, if you invest Rs 50 crore

    (Rs 500 million) in a channel and sell it for Rs 150 crore (Rs 1.50 billion), it looks like an

    attractive business to be in,

    It's easy to be starry-eyed about valuations. Set up a TV company and take some known

    faces on board. Get the company valued and sell small stakes to private equity investors.

    "You are not putting in your own money and since the markets are buoyant, the game

    seems to be working," says a media industry source. That is the crucial point. How many

    television channel companies are profitable? Of the 10 Hindi news channels hardly three

    are making money. The CEO of a news channel admits that it is making losses of nearly

    Rs 5 crore (Rs 50 million) a month.

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    The state of the Hindi mass entertainment market is no different. You need a minimum

    Rs 500 crore (Rs 5 billion) to set up one channel on the lines of, say, Star Plus. Media

    industry sources say that of the top three channels in this category, one is already

    bleeding, though financial details are hard to access.

    Privately, top entertainment channel executives admit that their profit margins have been

    squeezed by 20-30 per cent due to huge cost escalation and stagnant revenues.

    Advertising is getting fragmented and at 15 per cent a year, growth rates in this genre are

    slower than those in TV overall.

    More channels mean more business for Rajesh Kamat, head of the TV production house

    Endemol's India operation, but he's incredulous about its sustainable growth. "One

    wonders about the kind of money being pumped in and whether the returns will be as

    high. If you ask me, the ad pie is growing but not as much to accommodate such

    expansion."

    Besides, the distribution pipes are also choked and the growing subscription revenue

    theory does not hold. "The distribution matrix will not change overnight. It will take at

    least three years," says Sawhney. CAS isn't helping broadcasters either. In fact, pay

    channels like NDTV have gone free to air in CAS notified areas to prop up theirdeclining viewership. "So what subscription revenues are we talking about here?" asks a

    cable industry expert. The PE investors may have bought the addressability story but it's

    not cutting ice with the consumer.

    In the short term, the DTH growth story is also flawed. While the penetration of boxes

    may improve, even DTH platform owners are constrained for capacity. There are simply

    not enough transponders to take on so many more channels.

    Besides, those waiting for broadcasters share of subscription revenue to improve may

    find Sunil Khanna's remark impertinent: "Who says broadcasters will get more from the

    Rs 25,000 crore that distributors will collect. There will be a fight for that money, too,"

    says the head of Reliance's DTH business.

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    There are other challenges as well. The supply chain is choked. There is a shortage of

    script writers and creative directors. "And where are the studios to create all this

    programming? There is a tremendous shortage of floor space," says a senior Star India

    executive. Clearly, the new broadcasters on the block will have to invest in their own

    infrastructure.

    Programming issues lead us to another question. Why should a consumer buy and watch

    these channels unless there's startling content differentiation? Says Sunil Khanna:

    "Advertising and subscription revenue will follow only if you have content which people

    are willing to see and pay for." Agrees Timmy Kandhari: "The adage that 'content is king'

    will be truer than ever before."

    However, he does not believe people are being attracted to the segment for the sake of

    valuations. "It is not a valuation game. The market is quite intelligent. The fact is, it's

    expanding and of the total media market, television will be 50 per cent by 2011."

    Also, you get a valuation when you have a footprint in the broadcasting market. "TV18

    and NDTV have established themselves. New people coming in will have to first sell

    their bouquets," says Kandhari. Adds TV 18 CEO Haresh Chawla: "If people are looking

    at our valuation and starting a business, they must remember that we own all the must-watch channel brands built over eight years."

    However, Chawla says many serious long-terms players are entering the market too. "The

    market may be fragmenting but it can absorb these changes. How many channels have

    shut down in India in the last 10 years?" he asks.

    While media industry experts are sceptical about over-expansion, they do not feel the

    business will burst like the dotcom bubble of 1999. The economy will support the growth

    though only the top four channels in each category will make money.

    "The rest will either merge or be acquired," predicts Salil. His contention is that corporate

    India will enter the broadcasting sector through acquisitions. "That will be the turning

    point in the business," says Salil, as he takes a call from a shipping tycoon in Bangladesh

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    who hired Mediaguru to launch the country's first 24-hour private news channel. Maybe

    Salil will need a still bigger office soon

    2.9 Conclusion

    Now the television industry becomes more specific. In this competitive market, channels

    are targeting specific viewers. News channels attract more viewers beyond their target by

    producing interactive and interesting programmes. Every channel needs to do an

    extensive research on different concepts and different themes to attract more viewers and

    in the same time more advertisers. After all, advertisements are the bread and butter for

    the channels. With increased consumer preference for news programmes, television news

    channels have grown faster than other niche channels. News channels are booming just

    like sky as the limit. Those days are not far away, when we will get satellite news channel

    for every major city in India. Staying in abroad, we can update ourselvesabout all thehappening of our hometown. Now news is not restricted to political happenings. It will be

    extended its limit to every unwanted and hided corners of the society. At last we can

    reach in the conclusion that anything, which is strange or disgusting, is news. There are

    no rigid rules, which defines news.

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    CHAPTER - 3CHAPTER - 3

    INTRODUCTION TO COMPANYINTRODUCTION TO COMPANY

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    ABOUT IBN 7

    Khabar, Har Keemat Par

    Changing the face of Hindi television news journalism

    3.1 IBN 7 ETHOS

    In the words of Rajdeep Sardesai "The ultimate star of a news channel is news. And that's

    what people come to News channels for. That has been our focus at CNN-IBN and will

    also be reflected in our news content in IBN 7. IBN 7 and CNN-IBN will complement

    each other in serving robust and high quality news from every region of the country and

    relevant global news."

    Adds Managing Editor Ashutosh, "We have ambitious programming plans for IBN 7

    including original content designed to appeal to viewers. The focus will be on building a

    channel that reflects the moment and engages with viewers over important issues of the

    day. Hard news will be our core offering as we feel sharpness in news has vanished from

    Hindi news channels." Hindi television news journalism

    3.2 IBN 7 PROMISE

    To treat news as sacrosanct

    To live the true promise of journalism

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    To be inclusive and interactive in news delivery

    To do whatever it takes to deliver credible news

    To bring India face to face with HARD NEWS

    3.3 IBN 7 STRENGTHS

    The channel is backed by a strong force of 4800 news professionals in India and

    spearheaded by the stars of TV news journalism, such as Rajdeep Sardesai and Ashutosh.

    With bureaus in every state capital and state of the art broadcast centres in Delhi and

    Mumbai, it also gets news from other channels of Network18 - such as political news

    from CNN-IBN, business news from CNBC-TV18, and the consumer angle from CNBC

    Awaaz.

    (6 AM TO 7 AM

    Sunrise

    Khabar updates you on everything that happened while you were sleeping. Be it politics,

    sports, entertainment or business, everything you need to start your day. This is just the

    programme for an individual wanting to bring himself abreast with the latest happenings

    the world over, as he slept through the night.

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    (7 AM TO 7:30 AM)

    Newsbreak

    A roller coaster of Khabar with previous day's recapitulation and setting the news agenda

    for the day ahead. Get a peek into what stories made headlines the previous day and what

    would set the agenda for the day to be

    (8 AM TO 9:30 AM

    Breakfast News

    The breakfast show that sets the mood of the day. This show invites everyone to share a

    hot cup of tea with IBN 7. Hosted by two vivacious & energetic anchors, this show will

    give everything from politics to entertainment to sports to health tips to weather and

    much more. This is a soft and feature news that caters to millions across the country with

    the day's top news events with lots of input from sports and entertainment from India and

    the rest of the world.

    (10 AM TO 1 PM & 2 PM TO 5PM)

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    IBN 7 Live

    Half-hour news wheel bringing Khabar to you as it happens, where it happens, har

    keemaat par. A complete wrap-up of the events which are making the headlines. Its about

    non-stop news from 'the location'

    (1 PM TO 1:30 PM)

    IBN 7 Lunch Special

    Just the staple diet for news intake during lunch time with IBN 7 LUNCH SPECIAL. The

    lunch show that helps you catch all the Khabar of the morning and updates you on all of

    the days happenings, be it politics, sports or entertainment

    (DAY: 1:30 PM - 2 PM)

    Serial Jaisa Koi Nahin

    Programme devoted to the big serials rocking the small screen. This show will cover TV

    personalities and changing plots in the most talked about TV serials across all channels.

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    (5 PM TO7 PM)

    Newszone

    The evening show that gives you the day's top stories, with an emphasis on Khabar from

    India's states having national appeal and flavour

    (10:30 PM - 11 PM & 7:30 AM - 8 AM)

    Sportszone

    An omnibus show with sports news from all over the globe. This show will discuss and

    analyze all the exiting sport stories, matches/series, results and performances. This

    programme is just the balanced diet for a sports freak. This is a package for the sports

    enthusiast that encapsulates the latest sporting action of the day. Specially conceived

    format for an individual that gives him a comprehensive look at the sporting news of the

    day.

    (7 PM - 7:30 PM)

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    7 PM

    The Khabar bulletin covering the entire day's stories. Fast paced and well-rounded, its

    your one-stop destination for the entire day's news. A comprehensive half-an-hour show

    that is a wrap of the day's events. This is the day's first comprehensive bulletin during

    prime time that showcases all the top stories of the day.

    (7:30 PM - 8:00 PM)

    IBN 7 Special

    A half-hour special on the day's top stories of human and social interest, hand picked by

    IBN 7. After all, what matters is human values and existence.

    (8 PM - 9 PM)

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    News Centre

    The flagship one-hour news show, fronted by Sumit & Richa. This show encompasses

    news from India and around the world covering all, be it - Politics, Metro News, Sports,

    Lifestyle & entertainment with an in-depth perspective.

    (9 PM - 9:30 PM)

    News Express

    In the age of instant coffee and fast food, everyone looks forward to instant ratification of

    one's wants; so is the case when it comes to news. IBN 7 NEWS EXPRESS is just the

    right destination. A fast paced half-hour coverage of all the news stories to get you in

    tune with the day's happenings. This is the best show for all those who want maximum

    news in the shortest time.

    (9:30 PM - 10 PM)

    Danke Ki Chot Par

    This is a half an hour where Ashutosh deciphers the hot hardcore political story of the

    day. With an ASSERTIVE and BOLD attitude, this program evaluates the news story

    with an editorial opinion by Rajdeep Sardesai. This program also offers interactivity

    Open to public opinion/vote through SMS.

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    (10 PM - 10:30 PM)

    Big News

    A half hour focused and in-depth analysis of the BIG story of the day having the highest

    khabar value. It is about news as serious as it gets. Here it is not about how big or small

    the fight is, it is about who emerges the winner at the end of it all.

    (11 PM TO 11:30 PM)

    Criminal

    IBN 7 crime team will expose the most horrifying and outrageous crimes from across the

    country. Anchored by Ms. Mandeep Bewli, this programme with a 'spare no-one' attitude

    will have you glued to your TV sets

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    (12 Midnight TO 12:30 AM)

    Final Report

    The final bulletin of the day with the wrap-up carrying all the important khabar of the

    day. The second half of the programme would have soft news focusing on lifestyle and

    fashion. This is just the show for the working individual who wishes to get in tune with

    the day's happenings and find out how the day unfolded.

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    CHAPTER - 4CHAPTER - 4

    RESEARCH METHODOLOGYRESEARCH METHODOLOGY

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    4.1 Purpose of the study:

    The purpose of the study is to help channel make strategies for future course of action.

    purpose of the study also includes to help channel gauge their current position in

    competitive market through the results of survey conducted in Delhi, UP and Haryana.

    4.2 Objectives of the study:

    The project assigned to me is called Viewers Perception on IBN7 one of the fastest

    growing channel in Hindi news genre.

    The main objective of the study was to conduct survey across Delhi, UP and Haryana to

    accumulate and analyze the information gathered to study:

    1. To know the popularity of Hindi news channels in these three cities.

    2. To know the awareness of IBN7 in North India primarily in these three cities.

    3. To find out how people rate IBN7 in comparison to other news channels.

    4. To know impact of special stories covered by IBN7.

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    5. To find out new ways which would add value to the channel and improve its

    Viewership?

    4.3 Research Design

    A Research Design is the framework or blueprint for conducting the marketing research

    project. The basic objective of research cannot be attained without a proper research

    design. It specifies the methods and procedures for acquiring the information needed to

    conduct the research effectively. It is the overall operational pattern of the project that

    stipulates what information needs to be collected, from which sources and by what

    methods.

    The research design in this case is descriptive research. The major objective of

    descriptive researchis to describe something- usually market characteristics o

    functions. Descriptive research has been done due to the following reasons: -

    To determine the viewers perception about IBN7 i.e. how viewers perceive the channel

    in terms of salient factors of the choice criteria.

    To determine the degree to which marketing variables are associated.

    4.4 TYPE OF DATA COLLECTED

    There are two types of data used. They are primary and secondary data. Primary data is

    defined as data that is collected from original sources for a specific purpose. Secondary

    data is data collected from indirect sources.

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    PRIMARY SOURCES

    These include the survey or questionnaire method, telephonic interview as well as the

    personal interview methods of data collection.

    SECONDARY SOURCES

    These include books, the internet, company brochures, product brochures, the company

    website, competitors websites etc, newspaper articles etc.

    4.5 SAMPLING

    Sampling refers to the method of selecting a sample from a given universe with a view to

    draw conclusions about that universe. A sample is a representative of the universe

    selected for study.

    Convenience sampling is used in the research where the researcher is interested in

    getting an inexpensive approximation of the truth. As the name implies, the sample is

    selected because they are convenient. This method is often used during preliminary

    research efforts to get a gross estimate of the results, without incurring the cost or time

    required to select a random sample.

    4.6 SAMPLE SIZE

    The sample size for the The research was carried out in Delhi, UP and Haryana to know

    the consumers perspective about IBN7.A sample size of 50 was taken in Delhi a sample

    size of 25 was taken in UP and a sample size of 25 in Haryana Making it a total of 100.

    In Delhi areas like Cannaught Place, Janakpuri, and R K Puram were covered. Offices

    were picked on random and people were interviewed. Similarly in market places people

    were chosen at random and were requested to answer to the questionnaire.

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    CHAPTER 5CHAPTER 5

    FINDINGS AND ANALYSISFINDINGS AND ANALYSIS

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    Findings and Analysis

    5.1 Findings in Delhi:

    The 50 persons interviewed, following relates to the age groups as shown below:

    Age Group Number of person interviewed

    04-09 00

    10-14 03

    15-24 17

    25-34 05

    34-44 21

    45-54 04

    Table 5.1: Age-Group Distribution

    04----09

    0%

    10----14

    6%

    15----24

    34%

    25----34

    10%

    34----44

    42%

    45----54

    8%

    Fig 5.1: Age-Group Distribution

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    Out of 50 persons interviewed in Delhi 20 were students, 15 were servicepersons, 10

    were housewives, and 5 were businessman.

    Out of 20 students 12 were females and 8 were males.

    Out of 15 servicepersons 10 were male and 5 were female.

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    5.2Peoples choices of media vehicle for advertisement:

    Media vehicle No of people

    Radio 0

    TV Outdoor 07

    Print

    Web

    Table 5.2: People Choice for Media Vehicle

    Liking of media vehicle

    3%

    70%

    11%

    14%

    2%

    Radio

    T.v

    Outdoor

    Print

    Web

    Fig 5.2:People Choice for Media Vehicle

    Sample size

    Hindi news channels viewers 43

    Hindi news channels non viewers 07

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    Table 5.3: Viewership Response about Hindi news channels

    43

    7

    Viewers

    Non Viewers

    Criteria of people for selecting a news channel to view:

    Criteria No of people in fa

    Quality of news 41

    Credibility

    Repetitiveness of news 00

    Mirch masala news 03

    Table 5.4: Channel selection criteria to view

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    Criteria For Selecting News Channel

    41

    17

    03

    0

    5

    10

    15

    2025

    3035

    40

    45

    Qualityof

    news

    Credibility

    Re

    petitiveness

    ofnews

    M

    irchmasala

    news

    Criteria

    NOofpeople

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    5.3Viewership details for IBN 7

    38

    12

    Viewers

    Non-Viewers

    Fig 5.5 Viewership response about IBN 7

    Are people aware of TV 18 as a brand?

    32

    18

    Aware

    Unaware

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    5.4Comparison of IBN7 vis--vis other news channels

    IBN7 vs. Zee News

    30

    6

    20

    5

    10

    15

    20

    25

    30

    35

    Better

    performer

    Equal

    performer

    Under

    performer

    IBN 7 vs. ZEE NEWS

    Out of 38 people who watch IBN7 30 people feels it better performer than ZEE TV.

    Out of 38 people who watch IBN7 06 people feels it equal performer than ZEE TV.

    Out of 38 people who watch IBN7 02 people feels it under performer than ZEE TV

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    5.5 IBN 7 vs. Star News

    26

    8

    4

    0

    5

    10

    15

    20

    25

    30

    Betterperformer

    Equalperformer

    Underperformer

    IBN 7 vs. STAR NEWS

    Out of 38 people who watch IBN7 26 people feels it better performer than STAR NEWS.

    Out of 38 people who watch IBN7 08 people feels it equal performer than STAR NEWS.

    Out of 38 people who watch IBN7 04 people feels it under performer than STAR NEWS.

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    5.6 IBN 7 vs. Aajtak

    8

    12

    18

    02

    4

    6

    8

    10

    12

    14

    16

    18

    20

    Better

    performer

    Equal

    performer

    Under

    performer

    IBN 7 vs Aajtak

    Out of 38 people who watch IBN7 08 people feels it better performer than Aajtak.

    Out of 38 people who watch IBN7 12 people feels it equal performer than Aajtak.

    Out of 38 people who watch IBN7 18 people feels it under performer than Aajtak.

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    5.7 IBN 7 vs. NDTV

    18

    12

    8

    02

    4

    6

    8

    10

    12

    14

    16

    18

    20

    Better

    performer

    Equal

    performer

    Under

    performer

    IBN 7 vs NDTV

    Out of 38 people who watch IBN7 18 people feels it better performer than NDTV.

    Out of 38 people who watch IBN7 12 people feels it equal performer than NDTV.

    Out of 38 people who watch IBN7 08 people feels it under performer than NDTV.

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    5.8Most popular programs on IBN7:

    Name of the program Regular Viewers

    Bhavishya

    Mudda Criminal

    Campus calling

    0

    5

    10

    15

    20

    25

    30

    Bhavishya Mudda Cr iminal Campus Calling

    Most Popular programs on IBN7

    Exclusive stories covered by IBN7 which hold a recall value:

    Name of the story Aware People

    Sauraj war with life 41

    Maya god men turns conmen 22

    BJP CD Shaitan baba

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    Suraj - War

    with life

    Maya - Godmen

    Turns Conmen

    BJP CD Shaitan Baba

    Fig 5.12: Most popular exclusive story coverage

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    5.9Scope of improvement on IBN7 to improve its viewership:

    Improvement Advices Vote of people

    More special stories More celebrity endorsements

    More specialized programs

    Comic shows

    More celebrity interviews

    Scope for Improvement

    32

    1228

    9

    15

    More special stories More celebrity endorsements

    More specialized programmes Comic shows

    More celebrity interviews

    Scope for Improvement

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    5.10Findings in UP and Haryana:

    Out of 50 persons interviewed following persons relates to the age groups as shown

    below:

    Age Group Number of persons interviewed

    04-09 00

    10-14 05

    15-24 08

    25-34 13

    34-44 11

    45-54 13

    04----09

    0%10----14

    10%15----24

    16%

    25----34

    26%

    34----44

    22%

    45----54

    26%

    Number of people Interviewed

    Out of 50 persons interviewed in UP and Haryana 15were students,

    20 were servicepersons, 08 were housewives, and 7 were businessman.

    Out of 15 students 07 were males and 08 were females.

    Out of 20 servicepersons 13 were male and 07 were female.

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    5.11Peoples choices of media vehicle for advertisement:

    Media vehicle No of people

    Radio 09

    TV Outdoor 04

    Print 1

    Web 0

    liking of media vehicle

    3%

    70%

    11%

    14% 2%

    Radio

    T.v

    Outdoor

    Print

    Web

    Liking of media vehicle

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    5.12Analysis of viewership of hindi news channels in Delhi:

    Sample size

    Hindi news channels viewers 46

    Hindi news channels non viewers 04

    Viewership Response

    46

    4

    Viewers

    Non Viewers

    Viewership Responses about Hindi news channel

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    5.13Criteria of people for selecting a news channel to view:

    Criteria No of people in f

    Quality of news 43

    Credibility Repetitiveness of news 00

    Mirch masala news 08

    Viewers preferences for Advertisements43

    19

    0

    8

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    Qualityof

    news

    Credibility

    Repetitiveness

    ofnews

    Mirchmasala

    news

    Criteria

    Noofpeople

    Criteria for selecting a news channel

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    5.14 Viewership details for IBN7

    Viewership Response

    40

    10

    Viewers

    Non Viewers

    Viewership response about IBN7

    Are people aware of TV18 as a brand?

    Awareness of TV18 as a brand

    28

    22Aware

    Unaware

    Awareness about TV18 as a brand

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    5.15 Comparison of IBN7 vis--vis other news channels

    IBN7 vs Zee news

    20

    16

    4

    0

    5

    10

    15

    20

    25

    Better

    performer

    Equal

    performer

    Under

    performer

    IBN7 vs. Zee News

    Out of 40 people who watch IBN7 20 people feels it better performer than ZEE TV.

    Out of 40 people who watch IBN7 16 people feels it equal performer as compare to

    ZEE TV.

    Out of 40 people who watch IBN7 04 people feels it under performer than ZEE TV.

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    5.16 IBN7 vs Star News

    24

    12

    4

    0

    5

    10

    15

    20

    25

    30

    Better

    performer

    Equal

    performer

    Under

    performer

    IBN7 vs. Star News

    Out of 40 people who watch IBN7 24 people feels it better performer than STAR

    NEWS.

    Out of 40 people who watch IBN7 12 people feels it equal performer as compare to

    STAR NEWS.

    Out of 40 people who watch IBN7 04 people feels it under performer than STAR

    NEWS.

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    IBN7 vs Aajtak

    12

    8

    20

    0

    5

    10

    15

    20

    25

    Better

    performer

    Equal

    performer

    Under

    performer

    IBN7 vs. Aaj Tak

    Out of 40 people who watch IBN7 12 people feels it better performer than Aajtak.

    Out of 40 people who watch IBN7 08 people feels it equal performer as compare to

    Aajtak.

    Out of 40 people who watch IBN7 20 people feels it under performer than Aajtak.

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    IBN7 vs NDTV

    15

    1213

    0

    2

    4

    6

    8

    10

    12

    14

    16

    Better

    performer

    Equal

    performer

    Under

    performer

    IBN7 vs. NDTV

    Out of 40 people who watch IBN7 15 people feels it better performer than NDTV.

    Out of 40 people who watch IBN7 12 people feels it equal performer as compare to

    NDTV.

    Out of 40 people who watch IBN7 13 people feels it under performer than NDTV.

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    Most popular programs on IBN7:

    Name of the program Regular viewers

    Bhavishya

    Mudda

    Criminal

    Campus calling

    0

    5

    10

    15

    20

    25

    30

    35

    Bhavishya Mudda Criminal Campus Calling

    Most popular program on IBN7

    Exclusive stories covered by IBN7 which hold a recall value:

    Name of the story Awared people

    Sauraj war with life 44

    Maya god men turns conmen 14

    BJP CD

    Shaitan baba

    05

    10

    15

    20

    25

    30

    35

    40

    45

    Suraj - War

    with life

    Maya - Godmen

    turns conmen

    BJP CD Shaitan Baba

    Most Popular Exclusively covered stories

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    Scope of improvement on IBN7 to improve its viewership:

    Improvement Advices Vote of people

    More special stories

    More celebrity endorsements

    More specialized programs

    Comic shows

    More celebrity interviews

    Scope for Improvement

    22

    1823

    11

    15

    More special stories More celebrity endorsements

    More specialized programmes Comic shows

    More celebrity interviews

    Scope for Improvement

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    CHAPTER 6CHAPTER 6

    INTERPTATION OF FINDINGS

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    SWOT ANALYSIS

    Strengths

    88% of People who watch Hindi news channel watch IBN7.

    Almost 90%of the people who see IBN 7 can actually recall special Stories

    covered by this channel.

    People appreciated this channel on the fact that it shows news in detail (some

    happening of sparkling lights in sky was covered and all its history was very

    intelligently broadcasted by the channel.)

    Almost every serviceperson and businessman interviewed in UP who watches

    Hindi news channels also watches IBN7.

    IBN7 is rated third next only to Aajtak and NDTV in Hindi news channel genre

    (credibility and quality of news being the criteria.)

    This channel is not at all metropolitan base as is the case with NDTV. Its reporters

    have their presence felt even in small towns, which is really appreciable.

    Weaknesses

    No recall for news anchors of IBN7 in the masses. (Should come up with more

    outdoor activities or full fledged campaign)

    What people dont like about it is repetitiveness of news e.g. recently covered

    People prefer NDTV than IBN7 in terms of quality of news.

    People expect more professional news from this channel.

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    Opportunities

    Almost 15% of Delhis population doesnt see Hindi news channels because of

    one reason or other, Can penetrate in to those non-viewers by finding reasons of

    their non-viewership.

    The percentage of IBN 7s viewers in comparison to all Hindi news channels

    viewers is 85% still has a lot of scope for improvement.

    IBN 7 has been rated third position by viewers (credibility and quality of news

    been the criteria) more credible and quality news can take them to number one

    position.

    Threats

    Entry of lots of new Hindi news channel like MH1.

    New news channel can affect market share.

    It can also affect the channels TRP.

    Shift in people taste and preferences in context to new Hindi news channels.

    People still have dogma that AAJTAK and NDTV are the best Hindi news

    channels and

    They are not ready to change their perception.

    News is getting monotonous, need to evolve and innovate further.

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    CHAPTER 7CHAPTER 7

    SUGGESTIONSSUGGESTIONS

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    Suggestions

    They should do more campaigns and events to increase their brand awareness.

    Channel should come up with more special programs (like career-oriented

    programs.)

    Should take more peoples views and poll on different news, events & topics as

    Aajtak does.

    They need to increase their availability in small towns.

    Should come up with more attractive and attention gathering anchors.

    People advised to add more comic shows on this channel.

    IBN7 should stop excessive repetitiveness of news.

    They should come up with more business programs.

    People are demanding more celebrity interviews & lifestyle programs on this

    channel.

    Should do surveys more often to know changing trends and peoples view about

    the industry and about this particular channel.

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    LIMITATIONS OF THE STUDYLIMITATIONS OF THE STUDY

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    LIMITATIONS OF THE STUDY

    The study is based on the assumption that information provided by

    respondents is true.

    The study was limited only to North India.

    The mode of collecting primary data was only through questionnaire so there is

    greater chance of biasness.

    Due to shortage of time and financial resources, a small sample size was taken.

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    BIBLIOGRAPHY

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    BIBLIOGRAPHY

    BOOKS

    Malhotra, Naresh K., Marketing Research-an applied orientation Fifth Edition

    Nargundkar, Rajendra Marketing Research text and cases Second Edition

    WEBSITES:

    http://www.agencyfaqs.com/main1.html

    http://www.exchange4media.com/index_Sonymain231107.html

    http://www.hindu.com/2007/11/23/stories/2007112355010900.htm

    http://ibef.org/artdisplay.aspx?cat_id=173&art_id=13812

    http://www.newswatch.in/news-analyses/markets-companies/7037.html

    http://www.ibnlive.com/shows/index.html

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    APPENDIX

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    Viewer ship response on IBN7

    1. Name ..

    2. Age Group- a) 04-9 b) 10-14

    d) 25-34 e) 35-44

    g) 55& Above

    3. Sex - a) Male

    4. Occupation - a) Student b) Businessman

    c) Housewife d) Service man (private/public speci

    e) Others

    5. Out of all you like to view advertisements on:

    a) Radio

    c) Print

    6. Do you watch Hindi news channels?

    A) Yes b) No

    7. Which Hindi news channel you like the most?a) IBN7 b) Aajtak

    d) Star news e) NDTV

    8. Your criteria of selecting news channel to view

    a) Quality of news

    b) Credibility

    c) Repetitiveness of news

    d) Mirch masala news

    e) Others (specify if others)

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    9. Can you recall any of the Anchor of any news channel you like the most?

    .

    10. Do you see IBN7?

    a) Yes b) No

    (skip if no)

    11. Do you know IBN7 belongs to which brand?

    a) India today network b) Star network c) TV 18 group

    12. How you rate IBN7 in comparison to following news channels:

    Zee news Star news Aajt

    a) Better performer Better performer Better performer

    Performer

    b) Equal performer Equal performer Equal performer

    performer

    c) Under performer under performer under performer

    performer

    13. Out of all programs named below how many does u know or see?

    a) Bhavishya

    b) Mudda

    c) Criminal

    d) Campus calling

    (For all who said yes/no to ques no 10)

    14. Can you recall any of the following special stories underneath only by IBN7?

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    a) Suraj War with life

    b) Maya-Godmen turns Conmen

    c) BJP CD

    d) Shaitan Baba

    15. What according to you if added would give value to you as a Hindi news channelviewer?

    a) More special stories

    b) More Celebrity endorsementc) More specialized programmes

    d) Comic shows

    e) More celebrity interviews

    (THANKING YOU)