monitoring apps & networks in a cloud-centric world at gartner ioss 2016
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Monitoring Apps & Networksin a Cloud-Centric World
Nick Kephart, Head of Product MarketingThousandEyes
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Networks Are Changing
“A good portion of apps no longer are in the data center.They’re in the public cloud. MPLS wasn't made for that.”
“It's all about the cloud. It all starts with the cloud.”
Andrew LernerResearch VP, Networking, Gartner
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Where Are Your Apps Consumed Today?
5.5 9%minutes on
mobile during workday
million new connected things daily
of US workers telecommute at least half time
65
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Where Are Your Apps Hosted Today?
41.3
16.22016
2020
Gartner Predicts 2016 Software AdoptionApril 2016 JP Morgan: 207 CIOs with $600M+ budgets
Self-HostedCloud
1000
Tipping Point for SaaSWorkload Shift to IaaS
2016 2017 2019
CRM HCM Office Productivity
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Toward a Cloud-Centric Network
Network is a “Black Box” not addressed by legacy tools
Today — Chaotic
EnterpriseData Center
Internet
Mobile
ISPs CDNsDNS
Consumers
HomeOffice
Enterprise Branch Office
? ?
?
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?
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Leading to New App Delivery Methods
Akamai 2014
40%of enterprises run
majority of apps over the Internet
Using CDNs, DDoS mitigation, WAN
acceleration
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New Network Architectures
55%of enterprises still backhaul at least
half of Internet traffic
30%of enterprises still
expected to deploy SD-WAN by 2019
Gartner Predicts 2016; Metzler State of the WAN 2015
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And New Diagnostic Techniques
50%of enterprises find frequent
gaps in WAN visibility
Shift to monitoring that supports multi-vendor,
hybrid architectures
Metzler State of the WAN 2015
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Cloud-Centric Networksin the Real World
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App Delivery: Transition to Cloud ServicesCONSUMER GOODS
Global 500 packaged goods giant
Transitioning to cloud-based Sharepoint for over 100,000 employeesTesting for availability, user experience and connectivity
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Architecture: Planning for Hybrid WANFINANCIAL SERVICES
Leading market data firm
Global MPLS network, adding direct Internet access
Implemented branch office monitoring of cloud apps and Cisco UC to plan the architectural transition
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Diagnostics: Teleworker TroubleshootingHEALTHCARE
Fortune 500 health insurer
Shift to telecommuting for customer support
Implemented end-user performance for 100s of employees to troubleshoot LAN, WAN and Internet issues
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Visibility into Every Network SegmentFinding Root Cause in Under 2 Minutes
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Managing the Transition to Cloud
• Large global corporation has deployed Salesforce.comthroughout the organization
• Certain users are complaining about very bad user experience• The problems seem intermittent—the hardest problems to solve
THE PROBLEM
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Detect an Issue in Real Time
Cannot reach Salesforce.com
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Check if it’s the Application or the Network
Packet loss to Salesforce.com
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Packet loss at upstream ISP for Salesforce.com
Identify Root Cause in Less Than 2 Minutes
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Resolve Problem Faster with Interactive Sharing
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Network Effect: Win-Win Scenario
Cloud providers use ThousandEyes to solve customer side issues
Enterprises use ThousandEyesto monitor their infrastructure and providers
ThousandEyes is the operational connection between the Enterprise and the Cloud
Internet
EnterpriseCloud
Provider
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About ThousandEyes
Founded by network experts; strong
investor backing
Recognized as an innovative
new approach
ThousandEyes delivers network intelligence into every network.
Relied on for critical operations by leading enterprises
27 Fortune 500
5 top 5 SaaS Companies
4 top 6 US Banks
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Relied on by Leading Enterprises