motivate europe live: making recognition and experience

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Making Recognition an Experience

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Page 1: Motivate Europe Live: Making recognition and Experience

Making Recognitionan Experience

Page 2: Motivate Europe Live: Making recognition and Experience

Quick hello

Saul MeyerDirector

XexecEmployee Benefitsand Recognitionsince 2000

Page 3: Motivate Europe Live: Making recognition and Experience

Do your staff care?

Not engaged

24%

63%

Actively disengaged

85%+

Decision to stay or leave within 6 months

At 5years

Many consideringa new start

Page 4: Motivate Europe Live: Making recognition and Experience

How to improve engagement

Bonuses?Long Service?Salary Sacrifice?Discounts?Nice managers?Bean bags?Recognition?

What works best?

Page 5: Motivate Europe Live: Making recognition and Experience

Recognition

of employers believe recognition programes have a positive effect

decrease in average turnover rate

82%

22%

Page 6: Motivate Europe Live: Making recognition and Experience

A talking point

Making benefits fun, an experience – a talking point

Not just a tool

Page 7: Motivate Europe Live: Making recognition and Experience

From simple programmes...

Bulk orders/fulfilmentVouchers

Page 8: Motivate Europe Live: Making recognition and Experience

...to e-code redemptions...

Sent to staff and redeemed on bespoke portal

E-codes

Page 9: Motivate Europe Live: Making recognition and Experience

...to ‘all bells & whistles’

Full automation

Easy to use Web-based Fully-hosted Fully audited

Page 10: Motivate Europe Live: Making recognition and Experience

Make it bespoke

Page 11: Motivate Europe Live: Making recognition and Experience

What behaviours?

For anytime anyonewants to give anything to anyone outside of payroll

A single interface

Page 12: Motivate Europe Live: Making recognition and Experience

What behaviours? Long Service Recognition Team awards and events Core values Birthdays Maternity Project completions Training completions Sales performance Customer Service Staff idea/suggestions

Client introduction Leaver goodbye gift Wellbeing initiatives Completion of training or

surveys Recommend a friend for

job vacancy New starter welcome gift Fun Christmas Party

awards

Page 13: Motivate Europe Live: Making recognition and Experience

Meaningful rewards

Choice: Experience days, electronics, retail vouchers, jewellery, spa treats, wine, flowers, chocolates, travel, theatre tickets, donating to charity…

Page 14: Motivate Europe Live: Making recognition and Experience

Non-financial awards

Bespoke e-cards or printed cards and certificates

Page 15: Motivate Europe Live: Making recognition and Experience

Promoting core values

Using MI reports to assess core value familiarity

Page 16: Motivate Europe Live: Making recognition and Experience

Incorporating milestones

Celebratingpeople, friends, pride,

memories, photos, stories...

Over 85% of new hires make their decision to

stay or leave within the first

6 months

At 5 years, many

consider a new start

How long is long?

Page 17: Motivate Europe Live: Making recognition and Experience

Social recognition

Gamification, badges, ‘Likes’, progress bars...

Page 18: Motivate Europe Live: Making recognition and Experience

Celebrating success

Winners Wall, message colleagues

Page 19: Motivate Europe Live: Making recognition and Experience

Best principles

Part of a broader programme Bespoke Quality over quantity Frequent and instant awards Core values Award choice Celebrate with social recognition Good communications Good MI Multiple award programmes in one interface

Page 20: Motivate Europe Live: Making recognition and Experience

Thank you

Saul Meyer www.xexec.com 0208 201 6483