MPC Online Support Team Updates

Steve Bruemmer, Online Instructional Tech SpecialistJaye Luke, Faculty Coordinator for Distance Education

Current Support Services

• Faculty, Staff, & Student Support• Online help desk

• 657 support tickets resolved this semester• Tutorials for common MPC Online topics

• In-person support in LTC 317• Drop-in, appointment, phone

• Course design templates

Current Support Services

• Media Creation Tools for Faculty & Staff● Media recording station in LTC 210

● Document camera, webcam, headphones with microphone available for checkout

● Screencast-O-Matic Pro to record videos from computer screen and webcam

● Tutorials for 3C Media Solutions video hosting and captioning

● Richard Abend Video

MPC Online/Moodle Platform

• Hosting Transition• CSUMB to discontinue hosting summer 2015• Evaluation of alternatives conducted by DE

Support Team/ICDE during spring 2014• Remote-Learner selected to provide hosting• Transition will occur over winter break• Our goal is to minimize impact on faculty

and students

Excited about Spring 2015

Continue to weave the effective strategies into the following areas:

• Transition

• Available tutorials and support for faculty

• Professional Development

Professional Development UpdateFlex Day Workshops

• Taming Your MPC Online Grade Book• Many of the appointments during drop-in

hours are about the grade book.

• Using MPC Online to Support Your Face-to-Face Course• 75% of MPC Online use is to support

face-to-face classes

Professional Development UpdateMPC Online Newsletter

• A new resource for faculty; will be distributed at the beginning of each month

• December’s newsletter will focus on end-of-semester activities:• end-of-semester checklist• academic integrity in online courses• upcoming spring 2015 events• link to faculty feedback survey

Professional Development UpdateFaculty Coffee & Chat Sessions

• Will resume for Spring 2015 and take place on the 2nd and 4th Fridays of each month (beginning on Feb 2015)

• Possible topics for spring:• Tracking student progress with MPC Online reports• Designing effective online quizzes• Creating interactive online lessons• Managing online course workload

Professional Development UpdateFaculty Certification Workshops

• We currently offer five courses and two levels of certificates:• Online Teaching Certificate (1 & 2 courses)• Online Design Certificate (1-5 courses & practicum)

• The courses are scheduled to begin again February 2015

• We will expand courses based on faculty needs

Faculty Certification Recognition

• Richard Abend • LaKisha Bradley • Ana Garcia-Garcia • Paola Gilbert • Jennifer Grohol • Loani Nguyen • Marisol White• Pam Van

Zwaluwenburg

• Steve Albert • Rustin Beam• Monika Bell • Brian Brady • Kendra Cabrera • Stephanie Conroy • Heather Craig• Kimberlyn Forte• Kari Galer • Mike Gideon • Sue Hanna • Molly Jensen • Becky Jones• Ariana Kalinic• Kim Mansfield• Scott Moller

• Elizabeth Mullins• Sandy Nee • Tracy Niewenhous • Kristine O’Dell• Kendra Piasecki • Kimberly Ram • Kevin Raskoff • Roasleen Ryan• Dawn Sare• Kim Shirley • Susan Singer • Sandy Switzer • Paul Tuff • Anthony Villareal• Nanda Warren

Division Chairs: Here’s How You Can Help Us

• We need faculty feedback to help finalize our plans for spring professional development and support!• We will distribute a faculty survey by email

during the first week of December• If possible, we would LOVE to attend division

meetings to present tools and effective strategies to your faculty … and get their feedback!