mr. richard sharpe president & ceo competitive insights, llc · the business continuity...

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0 Competitive Insights, LLC © 2013 -Confidential- Introduction Mr. Richard Sharpe President & CEO Competitive Insights, LLC Over 27 years of experience in Supply Chain Management and Applied Business Solutions Founding member of the American Logistics Aid Network (ALAN) Graduate Degree in Industrial Engineering from Georgia Institute of Technology; Undergraduate Degree in Industrial Engineering from the University of Florida

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Page 1: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

0 Competitive Insights, LLC © 2013 -Confidential-

Introduction

Mr. Richard Sharpe

President & CEO

Competitive Insights, LLC

• Over 27 years of experience in Supply Chain Management and Applied Business Solutions

• Founding member of the American Logistics Aid Network (ALAN)

• Graduate Degree in Industrial Engineering from Georgia Institute of Technology; Undergraduate Degree in Industrial Engineering from the University of Florida

Page 2: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

1 Competitive Insights, LLC © 2013 -Confidential-

Visibility for Smart Growth

“You can’t manage what you don’t measure”

Credited to Dr. Ed Deming

Creating Agile Supply Chain Operating Networks

Shifting International Trade Routes

January 25, 2013

Page 3: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

2 Competitive Insights, LLC © 2013 -Confidential-

Visibility for Smart Growth

Agenda

Company Introduction

The Financial Impact of Supply Chain Management

Traditional Approach for Defining Supply Chain Operating Networks

The Realities of Today’s World

Supply Chain Operating Networks in the Future

Page 4: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

3 Competitive Insights, LLC © 2013 -Confidential-

P r o f i t a b i l i t y & Pe r f o r m a n c e M a n a g e m e n t S o l u t i o n s

Software as a Service (SaaS) Technology Platform

Patented Technology + Methodology for Smart Growth

Introduction

Page 5: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

4 Competitive Insights, LLC © 2013 -Confidential-

October, 2005

Introduction

March, 2012

In the News

Page 6: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

5 Competitive Insights, LLC © 2013 -Confidential-

+ Increase Sales

- Decrease Costs Decrease Costs

Increase Sales

PROFIT

PROFIT

SMART GROWTH

- Mitigate Supply Chain Risk

Introduction

Page 7: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

6 Competitive Insights, LLC © 2013 -Confidential-

Introduction

Product Performance

• 6 out of 1635 SKUs constitute

20% of profit

• 843 SKUs constitute no profit

Page 8: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

7 Competitive Insights, LLC © 2013 -Confidential-

Introduction

Customer Performance

• 43 out of 113,017 customers

constitute 20% of profit

• 44,329 customers constitute

no profit

Page 9: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

8 Competitive Insights, LLC © 2013 -Confidential-

Introduction

Competitive Insights: Big Data Video

Available at

http://www.youtube.com/watch?v=DCffaA-Cra4

Page 10: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

9 Competitive Insights, LLC © 2013 -Confidential-

Visibility for Smart Growth

Agenda

Company Introduction

The Financial Impact of Supply Chain Management

Traditional Approach for Defining Supply Chain Operating Networks

The Realities of Today’s World

Supply Chain Operating Networks in the Future

Page 11: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

10 Competitive Insights, LLC © 2013 -Confidential-

The Financial Impact of Supply Chain Management

Replenishment

Customers

Off Shore

Manufacturing

Market D.C.s

Customer D.C.s

Inbound Inter-Facility Outbound

International

Suppliers

Domestic

Suppliers

Ports

Domestic

Manufacturing

I need . . .

I need . . .

I need . . .

While Companies Are Aggressively Positioning To Enter New Markets and Gain Market Share

Supply Chains Are Being Pulled At Both Ends

Supply Chain Operations Have Been Extended By Increased Off-Shore Manufacturing

Page 12: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

11 Competitive Insights, LLC © 2013 -Confidential-

Since 1990, U.S. logistics costs have risen 95%

Average annual increase = $30b

2011 increase was $79b

logistics expense decreased 25% from 11.4% to 8.5%

But looking at it

compared to the GDP….

The Financial Impact of Supply Chain Management

Page 13: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

12 Competitive Insights, LLC © 2013 -Confidential-

The cost of logistics in the US was $1.3 trillion in

2011, 8.5% of the US GDP. It was 17.9% in 1980.

US expenditures on logistics is larger than the

national GDP of all but 12 countries.

Total domestic business inventories are valued at

$2.1 trillion.

By comparison, estimated logistics costs

represent 15% of China’s GDP and 13% in India.

The Financial Impact of Supply Chain Management

Page 14: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

13 Competitive Insights, LLC © 2013 -Confidential-

Visibility for Smart Growth

Agenda

Company Introduction

The Financial Impact of Supply Chain Management

Traditional Approach for Defining Supply Chain Operating Networks

The Realities of Today’s World

Supply Chain Operating Networks in the Future

Page 15: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

14 Competitive Insights, LLC © 2013 -Confidential-

Final Destination Source

Traditional Approach for Defining

Supply Chain Operating Networks

Page 16: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

15 Competitive Insights, LLC © 2013 -Confidential-

But there are a lot of choices in deciding how to

design Supply Chain Operating Networks

Traditional Approach for Defining

Supply Chain Operating Networks

Page 17: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

16 Competitive Insights, LLC © 2013 -Confidential-

Traditional Approach for Defining

Supply Chain Operating Networks

Inbound & Outbound Transportation

Inventory Carrying Cost Store & Handling

TOTAL COST

Cost

Optimal Network

Strategy Objective: Minimize Costs

while maintaining service levels

This is under the big assumption that things will stay the same for 3 to 5 years

when it is time to re-evaluate the Operating Network!

Page 18: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

17 Competitive Insights, LLC © 2013 -Confidential-

Before After

Traditional Approach for Defining

Supply Chain Operating Networks

Page 19: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

18 Competitive Insights, LLC © 2013 -Confidential-

Visibility for Smart Growth

Agenda

Company Introduction

The Financial Impact of Supply Chain Management

Traditional Approach for Defining Supply Chain Operating Networks

The Realities of Today’s World

Supply Chain Operating Networks in the Future

Page 20: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

19 Competitive Insights, LLC © 2013 -Confidential-

~46% of population

~63% of population

Trade Route Economics - Panama Canal Expansion

Before Expansion

After

The Realities of Today’s World

Page 21: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

20 Competitive Insights, LLC © 2013 -Confidential-

and what about your customers?

Pressures for Ports

• Shifting trade routes

• Labor contracts

• Environmental regulations

• Global security threats

• Bigger ships

• Commuter traffic

• Bridges

• Rail Lines

• Channel depth

• Community response

• Other pressures

The Realities of Today’s World

Page 22: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

21 Competitive Insights, LLC © 2013 -Confidential-

Supply Chain Risk

Replenishment

Customers

Expanded

Manufacturing

Market D.C.s

Customer D.C.s

International

Suppliers Domestic

Suppliers

Ports

Domestic

Manufacturing

85 percent of companies say they

experienced at least

one supply chain

disruption in 12 months. - Zurich Financial Services Group and

the Business Continuity Institute (BCI) (2011)

Economic losses due to

supply chain disruptions

increased by 465%

over 3 years ($62 billion in 2009 to $350 billion in 2011)

-Penn State University

The Realities of Today’s World

Page 23: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

22 Competitive Insights, LLC © 2013 -Confidential-

Supply Chain Disruptions - Physical • Geographically Related

(e.g. aging U.S. transportation

infrastructure)

• Weather Related

Tornadoes

Earthquakes

Tsunamis

Hurricanes

The Realities of Today’s World

Page 24: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

23 Competitive Insights, LLC © 2013 -Confidential-

Supply Chain Disruptions - Commercial

• Financial Disability

Third Party Providers

Carriers

Value-Added Suppliers

• Workforce Capability Related

• Financial Market Related

• Technology Related

The Realities of Today’s World

Page 25: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

24 Competitive Insights, LLC © 2013 -Confidential-

Supply Chain Disruptions -

Geopolitical/Regulatory

• New Regulations

• Economic sanctions

• Political unrest

• Terrorist attacks

• Or Other Man-Made Events

The Realities of Today’s World

Page 26: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

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Emerging Markets

70% of world’s incremental global growth

is coming from emerging markets. - Columbia Management (2013)

Emerging Countries Developed Countries

Canada

France

Germany

Italy

Japan

UK

US

Brazil

China

India

Indonesia

Mexico

Russia

Turkey

Before 2020, emerging

countries will surpass

developed countries.

-Price Waterhouse Coopers(2013)

The Realities of Today’s World

Page 27: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

26 Competitive Insights, LLC © 2013 -Confidential-

% change 11% 13% 12% 10% 10% 8% 8%

% of total retail 8% 8% 9% 10% 10% 11% 11%

% of total retail (excluding grocery)

11% 11% 12% 13% 14% 15% 15%

$157 $176

$197 $218

$240 $259 $279

2009 2010 2011 2012 2013 2014 2015

(in billions)

E-Commerce In China,

e-commerce revenues will reach

$360 billion by 2015 up from about $121 billion in 2011

- The Boston Consulting Group (2012)

In Brazil,

26% growth in e-commerce revenues

from $8.4 billion in 2010

to $11 billion in 2011 -Forbes (2012)

In the U.S., e-commerce revenues will reach

$279 billion by 2015

The Realities of Today’s World

-Forrester Research, Inc. (2011)

Page 28: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

27 Competitive Insights, LLC © 2013 -Confidential-

Profitability

The ever increasing pressure

to generate and protect

corporate profits

The Realities of Today’s World

Page 29: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

28 Competitive Insights, LLC © 2013 -Confidential-

Given the financial volatility in various markets and rapidly

changing needs for the supply chain to support global commerce,

can companies rely on

an operating design

that is only reviewed

every 3 – 5 years?

The Realities of Today’s World

Page 30: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

29 Competitive Insights, LLC © 2013 -Confidential-

Visibility for Smart Growth

Agenda

Company Introduction

The Financial Impact of Supply Chain Management

Traditional Approach for Defining Supply Chain Operating Networks

The Realities of Today’s World

Supply Chain Operating Networks in the Future

Page 31: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

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Supply Chain Operating Networks in the Future

• Costs

• Profits

• Customer Service

• Risks

Balancing :

Ongoing Operating Network

Adjustments

Page 32: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

31 Competitive Insights, LLC © 2013 -Confidential-

Realizing that

“One Supply Chain Structure May Not Fit All Needs”

Supply Chain Operating Networks in the Future

Page 33: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

32 Competitive Insights, LLC © 2013 -Confidential-

Utilize Big Data to Understand

Current Operating Performance

Supply Chain Operating Networks in the Future

Page 34: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

33 Competitive Insights, LLC © 2013 -Confidential-

• Refine operating plans

every 3 – 5 months

• Set performance

thresholds for reporting

and alerts Volumes

Target

15% +

10% -

Alerts and Push Reports

Utilize Big Data to Refine and Measure

Operating Networks

Supply Chain Operating Networks in the Future

Page 35: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

34 Competitive Insights, LLC © 2013 -Confidential-

By Continuously Adapting to a Changing World,

Companies will Win

Ongoing Competitive Advantage

Supply Chain Operating Networks in the Future

Page 36: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

35 Competitive Insights, LLC © 2013 -Confidential-

It will not be easy, but . . .

it can happen.

Supply Chain Operating Networks in the Future

Page 37: Mr. Richard Sharpe President & CEO Competitive Insights, LLC · the Business Continuity Institute (BCI) (2011) Economic losses due to supply chain disruptions increased by 465%

36 Competitive Insights, LLC © 2013 -Confidential-

Visibility for Smart Growth

Thank You

If you have further questions or comments,

e-mail [email protected]

or visit www.ci-advantage.com

Turning Big Data into Smart Growth