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Inter-Excel Advisory Sdn Bhd

In Pursuit of Excellence,

A Class of Its Own.


Introduction to Company Inter-Excel Advisory Group established itself

as a flight attendant preparatory training

centre in 1993. With the launch of its

trademark Flight Attendant Preparatory

Course (FAPC), it quickly developed into a

regional pioneer in the Asia Pacific region.

Since its inception, IEAG has trained and

produced thousands of world class cabin

crew as well as airport personnel for the

world’s leading airlines and airport operators.

Through recommendations from our

international network of aviation clients, it

saw the formation of IEAG’s consultancy

services; which were established by

experienced aviation professionals with

extensive expertise in airline operations,

cabin crew training, aircraft solutions &

leasing, aviation manpower solutions, airport

facility management and airline start-up

consultancy. IEAG’s experienced consulting

leadership enables us to identify core issues

more quickly, and to think more broadly

about the solutions available to our clientele.

With the rapid expansion of services through

its group of companies, IEAG consolidated all

activities from training to aviatian

consultancy under one umbrella.

The aviation industry is witnessing a surge in

interest and awareness as it is one of the most

critical and demanding industries. It has also

gained momentum due to global air traffic

liberalization and the opening of sectors for

private players.

Our team of seasoned aviation consultants

and executives who are globally recognized

for thought leadership, quantitative analytics,

and innovative solution development. Our

principals have led numerous advisory

engagements.

Our client engagements span the aviation

and aerospace value chain, including

commercial, financial, and technical

aspects. Projects include strategy and

business plan development, operational

performance improvement, and transaction

support.

THE COMPANY

VISION TO BE A LEADER IN AVIATION SUPPORT

SOLUTIONS AND A ONE-STOP GLOBAL

AVIATION COUNSULTANCY

PROVIDER

MISSION STATEMENT

IEAG AIMS TO BE A TRUSTED BRAND

PROVIDING RELIABLE SOLUTIONS AND

CONSULTANCY TO THE AVIATION INDUSTRY.


IEAG works across the aviation value chain – from airlines to airport operators and

investors – to help our clients navigate the complexities and uncertainties of the

changing aviation industry.

With teams that include former airline and airport executives, maintenance and

operations experts, and other aviation leaders, our on-the-ground experience makes

us trusted advisors and doers across the global aviation industry. Through an

independent, objective lens, we have assisted numerous aviation clients to achieve

their targeted goals.

.

OUR GROUP OF COMPANIES

INTER-EXCEL GROUP OF COMPANIES

Employment Agency

Our vehicle for all corporate businesses


We offer a wide range of services as well as solutions to address the

challenges faced by all our clients who span from all over the world. You

can rely on our expertise and assistance to help you achieve a desired

result and to meet their long-term aspirations.

Each member of our team has substantial hands-on experience and a track record of

successful deliveries – elements that we believe are key in providing excellent training

and consultancy.

Working with many international partners, Inter-Excel has numerous global

connections which allows us to respond quickly and with good knowledge of the local

marketplace, throughout the world.

We provide exacting services for all your aviation requirements, assisting you until we

get the job done.

We aim to be the world’s first choice as providers of flight support services and

integrated aviation industry solutions.

AVIATION CONSULTANCY


Clients seek out Inter-Excel Advisory because they value truly independent, objective advice.

We serve business aviation and general aviation manufacturers, charter and other aircraft

operators, fixed base operations (FBOs), maintenance, repair and overhaul (MRO), airports,

government regulators, and policy makers in both mature and emerging markets.

FOR EXISTING PARTICIPANTS

Firms can call on Inter-Excel for business and strategic plan development, market and product

studies, due diligence, and much more. We are in the position to assist large, established

operators enter into new markets and develop new revenue generating strategies.

FOR NEW MARKET ENTRANTS

New entrants appreciate our roll-up-our-sleeves style of collaboration. Our consultancy

solutions include market positioning, growth strategies, goal setting, analysis of current and

future market conditions, operational improvements, and more. Inter-Excel’s team members

can be relied on for detailed, actionable, and rigorous product studies that can be used to

make product launch decisions before significant program investments.

FOR POLICYMAKERS

Inter-Excel is in the position to assist government clients to analyze the impact of regulatory

changes and implement policies that have led to sector growth and economic development.

Our team understands both the regulatory landscape and the commercial implications of

policy decisions.

BUSINESS & GENERAL AVIATION


Via our partnership with Malaysia Airports Consultancy Services (MACS), Inter-Excel can advise

airports on a range of challenges and transactions, including business planning and air service

development, airport privatization transactions, and operational strategy.

We also have unique insights from our close collaborations with aircraft operators (both

commercial airlines and business and general aviation) and other airport tenants, such as

MROs, FBOs, and manufacturers.

Our team is prepared to help airport owners improve their commercial and operational

performance while increasing user and tenant satisfaction. Investors also count on us for

transaction advisory services, and evaluations of plans to develop new greenfield airports.

Partnership signing with Malaysia Airports Consultancy Services

AIRPORTS


Airport Operation, Development & Services Consultancy

Inter-Excel in corporation with MACS, have experts with decades of involvement in successful

airport development projects around the world. Building a new airport, adding new facilities

or attracting new airlines is a highly complicated, lengthy and costly undertaking. Our experts

take a leadership role in assisting airports worldwide to meet airline requirements for safety,

efficiency and functionality.

Our total technical & consulting solutions include:

• Airport Master Plan

• Airport Design

• Airport Project Management Consultancy

• Airport Certification

• Airport Operations

• Airport ICT

• Operational Readiness & Airport Transfer (ORAT)

• Airport Operations & Management

• Airport Facilities Maintenance

• Airport Facilities Maintenance


OTHER MACS CONSULTANCY OFFERINGS

AIRPORT PLANNING & DESIGN

• Architecture

• Engineering & Airport

Planning

PROJECT MANAGEMENT

• Operational,

readiness & airport

transfer (“ORAT”)

• Project

management

consultant of

airports / aviation

facilities

FACILITIES MANAGEMENT

• Maintenance

management

• Computerized

maintenance

management system

(CMMS)

• Asset management

AIRPORT OPERATION &

MAINTENANCE

• Airports/aviation

operations,

maintenance and

management

AIRPORT TRAINING &

OTHER RELATED TRAINING

• Airport / aviation

related training

• Project planning &

management

training

SUPPLY OF AIRPORT

SPECIALIZED EQUIPMENT

• Security screening

systems

• Airfield ground

lighting systems

• Other airport

specialized systems

i.e. BHS, PLB, TAMS

RESEARCH SERVICES

• Qualitative &

Quantitative Research

for airport and non-

airport

• Benchmarking Program

(Airport Service Quality

(ASQ), Airport

Customer Satisfaction

Performance Program,

Airport Consumer

Survey (ACSPP)

HALAL CERTIFICATION

COMPLIANCE

• Preliminary

assessment /

diagnosis

• Documentation

related preparation

• Internal audit prior

to JAKIM audit

• Monitoring and

recommendation

CONTINUOUS IMPROVEMENT

& MANAGEMENT SYSTEM

• Kaizen Management

System (KMS)

• Best Practice

Initiatives

• Integrated

Management Systems

i.e. ISO 9001, ISMS,

EMS, etc.


Leading lessors, operators, lenders and investors can count on Inter-Excel’s multiple

business cycles–for financial analysis, due diligence, market analysis, entrance/exit

advisory, aircraft appraisals, and remarketing and technical services. Our professionals

have advised many of the largest finance and leasing transactions in the aviation

industry. Our aircraft consulting includes comprehensive, detailed evaluation through

the entirety of an aviation asset’s lifecycle; new or near-new, mid-life, and end-of-life

aircraft segments.

Debt and Equity Investments

We evaluate a broad range of investments, from single assets to large portfolios,

including leasing startups, investment funds, joint ventures, structured financings and

securitizations, and whole enterprise transactions.

Our aircraft advisory services frequently begin with market analysis of the air transport

and aircraft leasing industries. Next, we use a variety of tools to help investors

understand business cycles, strategies, returns and risks:

• Quantitative scenario analysis

• Competitive and operational/risk assessment of the target lessor and portfolio

• Aircraft appraisals and valuations by ISTAT-certified appraisers

• Lease encumbered valuations, maintenance support evaluations and other

lease-related cash flow forecasts, and residual value projections

AIRCRAFT LEASING & FINANCING


Inter-Excel Advisory is in the position to help airlines tackle their most challenging

commercial, financial, and operational issues. We can advise a broad range of aircraft

operators; from full-service legacy airlines to ultra low-cost carriers, as well as cargo

carriers, charter operators and niche service providers:

• Performance benchmarking and process improvement across commercial,

operational, and financial disciplines, leveraging data-driven analytics,

proprietary databases, and methodologies.

• Support for all aspects of fleet planning and fleet purchase or lease decisions,

including airframe and engine negotiation, specifications development, and

supplier management.

• Strategy and business plan development to support airline start-ups, spin-offs of

profit center divisions such as maintenance & engineering, cargo and ground

handling, etc.

AIRLINES


Our aviation domain expertise, financial analysis and valuation acumen, and

experience across all major market segments make Inter-Excel Advisory uniquely

qualified to support equity and debt investors.

Given the gravity and confidential nature of our clients’ investment decisions, our

objectivity is paramount. It is therefore critical to our business model structure that Inter-

Excel’s singular mission is serving the best interests of our valued clients. Therefore,

aiming to earn considerable repeat business from a loyal client base.

FOR INVESTORS

Leading private equity firms, hedge funds, family investment vehicles, sovereign wealth

funds, investment banks, and lenders can rely on our professionals for the most

significant transactions in the aviation and aerospace markets. We provide a range of

key commercial due diligence services:

• Independent assessments of the specific market structure, size, and drivers, as

well as competitive landscape, market share, competition basis, and barriers to

entry.

• Positioning with customers and suppliers.

• Assessing the achievability of business plans.

• Uncovering risks and their litigants.

• Identification of additional value creation levers

• Assessing enterprise and asset values

• Collaborating post-closing with new owners and management to design 100-

and 1,000-day strategic plans.

FOR SELLERS

Because of our reputation for objectivity, sellers can look forward to our services to

quantify market opportunities, benchmark historical performance, assess competitive

positioning, project revenues and costs, and more.

FOR FINANCIERS

Lenders, financiers, and rating agencies work with our team members with certified

appraiser accreditation. We offer independent and objective opinions about the

value of assets that form the collateral for certain loans, as well as cash flows an

enterprise may experience. Inter-Excel Advisory also provides material support

(personnel) for restructuring, aviation asset repossession and remarketing.

AVIATION & AEROSPACE INVESTORS


We provide air charter solutions for VIPs, government entities, key corporate figures

and private travel arrangements. We can connect you to our Associate Air Charter

Operations located worldwide with ease, speed and precision. Sourcing the right

aircraft depending on your budget and flight requirements will be our priority.

Our charter solutions will help you avoid the hassle of commercial air travel, so you can

enjoy your time with friends and family.

By leveraging our relationships with aircraft operators from around the globe, Inter-

Excel can offer the benefits of preferred pricing and exceptional quality. We have

experts in sourcing any size aircraft 24 hours per day and can handle any requests big

or small. Our can be assured the best customer service resources in the aviation world.

One of our most important policies is your privacy and security. We do not promote

our clients on our website and marketing materials. We promote our unique brand of

service and customer experience by being who we are, and by exceeding your

expectations one trip at a time, every time.

Our team of professionals can offer you:

• Tailor-made charter solutions

• Quick and reliable round-the-clock customer support

• Consultation on the best options on the m

• Assistance and support throughout the charter procedures

• Full operational support

AIR CHARTER


Our MRO advisory team has extensive experience advising maintenance, repair and

overhaul (MRO) providers, including airlines, OEMs, and independent suppliers. Clients

can rely on Inter-Excel for data-driven analytics leveraging highly-curated, proprietary

databases, models, and industry forecasts.

The Inter-Excel client-centric engagement model is based on a collaborative

approach where senior principals are personally involved on project teams and

committed to solving our client’s most complex challenges. Inter-Excel leverages

proven project execution methodologies that have been continuously refined over

decades of hands-on project management, problem solving, solution development,

execution and implementation.

Our MRO and aftermarket support services range from strategy and business plan

development to information technology advisory, and more:

• MRO and aftermarket strategy and business plan development

• Market research and analysis

• Operational and financial benchmarking and performance improvement

realization

• Commercial due diligence and M&A support

• Strategic sourcing and supply chain management

• Lean training and continuous process improvement

MRO & AFTERMARKET SUPPORT


Inter-Excel has endeavored to provide consultancy advice which is pragmatic and

sustainable for the tourism and leisure industries worldwide. We have been enabled to

do this through our own team of experts and with the support of specialist consultants

who have been grounded in the industry.

Through a range of services which includes strategic tourism master planning, feasibility

studies, business plans and economic studies, market research, and marketing we can

reach out to many sectors in many countries.

Strategic Tourism Master Planning

The importance of the travel and tourism industry as a major contributor to the

economic and social health of nations and regions throughout the world has

significantly increased. Travel and tourism is now commonly viewed not only as a major

source of employment, but also as a catalyst for urban and rural regeneration.

In common with all types of economic development, travel and tourism must proceed

in a planned, orderly fashion. This is best achieved through the undertaking and

implementation of a Strategic Tourism Master Plan.

Unlike other major industries, tourism is highly fragmented. A planned approach to

tourism product development and marketing is essential if your tourism sector is to

realise its full economic potential.

Strategic Tourism Master Plans should outline both an overall development strategy to

guide broad development as well as clear, concise policy statements / objectives

which outline specific recommendations to be implemented on the ground.

To support the strategic tourism master planning implementation process, Tourism

Development International offer a range of services including Training, Study Tours and

Project Managment.

SPECIALITY SEGMENTS


Since 1993 we have been catering for the needs of the aviation industry especially for

airline staff and Inter-Excel is a trusted name by many leading International Airlines.

As the first airline training and job placement hub in South East Asia, the company is a

key recruitment centre in Asia for flight attendants, pilots and key aviation positions in

Asia. Using the same success model, we are now aggressively expanding our services

into the Middle East and South East Asia.

Since 2000, IEAG has had an excellent track record in staging more than 500 cabin

crew and ground staff recruitment interviews for International Airlines. We have

recruited from Romania, Bulgaria, Myanmar, India, Thailand, Vietnam, Philippines,

Indonesia, Japan, Hong Kong and Cambodia.

We are proud to announce that our graduates’ standards are considered equivalent

to those of world-class cabin crew and have successfully gained employment with

reputable airlines such as Singapore Airlines, Oman Air, Scoot Air, Tigerair, Emirates,

Mega Maldives, Qatar Airways, and Etihad and many more.

We have now expanded our services into providing manpower for the hospitality

industry as well as other customers service related industry.

MANPOWER CONSULTANCY


Airport Training Program (In Partnership with Malaysia Airports Consultancy

Services)

• Airport Operation Training

• Airport Technical Services Training

• Airport Fire & Rescue Training (AFRS)

• Aviation Security Training (AVSEC)

• Ground Handling Services Training

Both Training Centres are certified by :

• International Civil Aviation Organization (ICAO)

• Airport Council International (ACI)

• Department Of Civil Aviation

• ISO 9001:2000 Certification

TRAINING PROGRAMMES

The demands of today's aviation industry are increasingly

challenging. As such the need for effective and

knowledgeable airport staff is greater than ever before.

As the consultancy arm of Malaysia Airports Holdings

Berhad, MACS in collaboration with Inter-Excel provides

training programs in following key airport operations:

The training programs are provided at the Malaysia

Airports Training Centre (MATC) in Penang and KLIA.

Participants from Oman Airports Management Company (OAMC) in the conclusion of

their On-Job-Training with Malaysia Airports.

2001


With the top management of Salalah Airport, Oman (OAMC)

The Honorable Dato’ Sri

Mustapha Mohamed, Minister of

International Trade & Industry,

Malaysia

INTER-EXCEL BUSINESS ACTIVITIES

Her Excellency, The Honorable Ms Maitha Saif Al Mahrouqi,

Undersecretary to the Oman Ministry of Tourism.

Global

Transformation

Forum 2017


Inter-Excel Corporate Activities

INTER-EXCEL BUSINESS ACTIVITIES


OUR INDUSTRIAL PARTNERS


Head Office:

3A-19, Block 3A, Level 19,

Jalan Stesen Sentral 5, KL Sentral,

50470 Kuala Lumpur,

Malaysia.

Contact:

T : +603 2274 2800

E : [email protected]

W: www.excelmalaysia.com

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