April 2015

Welcome to the 2015 issue of Agents’ Arena.

Since our partnership with DUAL Asia in 2013 to bring you financial lines solutions, we have been receiving encouraging submissions from many of you. As part of our commitment to grow this insurance line, we have recently enhanced our policy wordings for the Professional Indemnity and Information Technology policies to give you greater competitive edge. As a value-add, these new policy wordings will be automatically extended to your existing clients.

This is just one of the many ways we go above and beyond for you.

We remain fully committed to you, and will continue to introduce relevant incentive programs and training courses to facilitate both your business and your professional growth.

Starting this month, Mr. Michael Gourlay, a veteran with 30 years of experience with the Group has also joined us as our new CEO. Please join me in welcoming him. Thank you.

Sprint AwardFrom Left ▪ Ms. Amy Lau ▪ Mr. Paul Faulkner, CEO, MSIG Singapore ▪ Mr. Andy Lye

Club Select Best Performers AwardFrom Left ▪ Mr. Takeshi Saito, Managing Director,

MSIG Singapore ▪ Mr. Alan Wilson, CEO of MSIG Asia ▪ Mr. Ng Kirh Sheng ▪ Mr. Andy Lye ▪ Mr. Noriaki Hamanaka, Chairman, MSIG Asia ▪ Mr. Denon Lau ▪ Mr. Philip Chan ▪ Mr. Paul Faulkner, CEO, MSIG Singapore

The annual Club Select Awards Nite was held at the Fullerton Hotel on 12 September 2014. Our top agents were recognized for their outstanding performance during the year.

MESSAGE FROM AGENCIES' SENIOR VICE PRESIDENT

Amy Ler Senior Vice President

Newcomer Recognition AwardFrom Left ▪ Mr. Justin Leow ▪ Mr. Alex Hong ▪ Mr. Lau Swee Khim ▪ Mr. Takeshi Saito, Managing Director,

MSIG Singapore

Best Overall PerformanceFrom Left ▪ Mr. Andy Lye ▪ Mr. Noriaki Hamanaka, Chairman, MSIG Asia

CLUB SELECT NEWS BITE

Countdown Party 2014

As a show of our appreciation to the agents, we organised a countdown party at the NTUC Union House in December. Everyone, agents and staff alike, let their hair down and enjoyed themselves at the party.

Congratulations once again to the winners!We arranged a luncheon and award presentation for agents who have achieved the targets set for the All-in-One sales campaign.

All-in-One Campaign

Gear up Campaign (February to June 2015)

(June to August 2014)

Please refer to our circular no. 006/2015 for details, terms and conditions.

MOTOR NON-MOTOR

Ongoing Sales Campaign

Be rewarded with additional 5% commission for New and Renewal motor insurance business.

For new Non-motor business, we offer additional 10% commission.

5% 10%

SALES CAMPAIGN

Agents’ Lunar New Year Dinner 2015

As we enter into the Year of the Goat, we invited our agents for a ‘reunion’ dinner held at the Fairmont Singapore hotel on 27 February 2015.

Enhanced Home

Group Cover

30% discount, subject to minimum nett premium of $25

15% discount plus $20 NTUC Voucher

Single Trip

Annual Trip

(Not Applicable to Corporate Clients)9 March to 30 June 2015

Period of Promotion

Additional discount of up to 15% under our Group Cover for six persons and more travelling together and return on the same trip and covered on the same Plan. Applicable to Standard and Elite Single Trip Plans only.

PlusTravelEasy • Cover adventurous

activities such as bungee jumping, skydiving, paragliding, whitewater rafting and diving

• Policyholders can renew their policy up till the age of 80 if they have bought it before age 70

• Up to $270,000 for home contents protection

• Six new benefits to cover amongst others, Emergency Cash Allowance and Fraudulent use of Credit/ATM Cards

Training Topics

Total Number of CPD Hours

Date CPD Hours

28

Claims and Products Training

Technical Knowledge

Legal and Compliance

Risk Management

Q1 2015

Q2 2015

Q3 2015

Q4 2015

8 (completed)

8

8

4

TRAINING UPDATES

NEW INITIATIVE

Travel PromotionEasy

Highlights of what we have upgraded under our home and travel insurance plans!

“I enjoy my work here. People are focused, professional and appreciate each other.”

“I am glad to be a part of MSIG; we are a fun bunch, and we always motivate and cheer each other on!”

“Even though my work is challenging, I get advice and guidance from my mentors and my seniors. They are always willing to teach and share, and that is what keeps me going in this career path. Thank you MSIG!”Tsui Mei Ki

Senior Administrative officer

Carrie TayExecutive

Jenny TeoExecutive

Corin SeahSenior Executive

“Having worked with MSIG for more than 10 years, this place has become an important aspect of my life. I appreciate my colleagues for their guidance.”

ABOUT US

NEW FACES @ MSIGBack Row from Left ▪ Jane Lim ▪ Lenneth Chin ▪ Fang Wenkai

Front Row from Left ▪ Jasmine Ong ▪ David Tan ▪ Henry Kao

This newsletter is for general information only. It is strictly for internal circulation within MSIG Insurance (Singapore) Pte. Ltd.(“MSIG”) and is not to be reproduced, in whole or in part, for external circulation to policyholders, or prospects or any other parties for whatever purpose. Information is correct as at date of print.

MSIG Insurance (Singapore) Pte. Ltd. 4 Shenton Way, #21-01 SGX Centre 2, Singapore 068807

Launched in March 2015, the latest Professional Indemnity policy wordings will include 18 new coverage enhancements such as Defence Costs in addition to the Limit of Indemnity, with First and Third Party Crime cover and an Automatic Reinstatement to the Limit of Indemnity.

The new Information Technology Liability policy wording, is a combined package of Professional Indemnity and Public & Products Liability, has been designed to address the distinct and emerging exposures of professionals operating in the IT sector.

Source: GIA statistics (Singapore Insurance Funds)

in Cargo Insurance leading at 20.4% of the market share

in Fire Insurance leading at 16.3% of the market share

largest General Insurer by GWP, holding market share of 9.4%

DUAL ASIA launched new PI and IT offerings

Highlights of where we are in Singapore as @ Q4 2014

1st 1st 3rd

INDUSTRY NEWS BITE

NEW FACES

www.msig.com.sg

Follow us on @MSIG_SG