MTACProgram Evaluation Survey 2003

Better Understand Membership Needs

Identify Actions Needed to Better Achieve MTAC’s Purpose.

MTACProgram Evaluation Survey 2003

Evaluate Program Effectiveness In Three Main Areas:

Mission and Purpose

Process and Implementation (Work Groups)

Communication / Information Distribution

MTACProgram Evaluation Survey 2003 – Results

Mission and Purpose:

92% Found MTAC Effective in Identifying Issues of mutual interest and important to USPS and the mailing industry

MTACProgram Evaluation Survey 2003 – Results

Process and Implementation (Work Groups) Majority Confirmation

Effectiveness of Work Groups Focus Process to Initiate Number “About Right” Implementation of Findings

MTACProgram Evaluation Survey 2003 – Results

Communication / Information Distribution

92% Agree General Session Topics Provide Relevant and Timely Information

76% Agree News and Information Effectively Communicated by MTAC Associations to Members

MTACProgram Evaluation Survey 2003 – Results

Communication / Information Distribution

88% Confirm Value and Usefulness of General Session Work Group Presentations

57% Disagree That General Session Work Group Presentations Should Be “Clustered”; Offered in Separate Rooms.

MTAC

Recommendations

Program Evaluation Survey 2003 – Results

Promote Summary Highlights

Improve Summary Highlights Content

Review System Upgrade Options To MITS