multi-agency working together

INVESTOR IN PEOPLEINVESTOR IN PEOPLE

Multi-AgencyMulti-Agency

Working Together Working Together

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Ambulance Operations Manager Ambulance Operations Manager London Ambulance Service NHS TrustLondon Ambulance Service NHS Trust

Ambulance SME, Multi-Agency Interoperability ProgrammeAmbulance SME, Multi-Agency Interoperability Programme

Paul GibsonPaul Gibson


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● ● Introduction to MAIPIntroduction to MAIP

●● IBIS IBIS

●● SOP Guide SOP Guide

● ● What next?What next?

- Proof of Concept- Proof of Concept

- DEIT - DEIT

- Interoperability Continuum - Interoperability Continuum

OverviewOverview


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Introduction to MAIPIntroduction to MAIP


Introduction to MAIPIntroduction to MAIP

• Definition: The capability of organisations or discrete parts of the same organisation to exchange information and to use this to inform their decision making.

• Vision: Increased public and personnel safety through improved multi-agency communication and co-ordination.

• www.npia.police.uk/en/13291.htm

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• Enhance not replaceEnhance not replace

• More tools in the tool More tools in the tool

box box

How do we improve this?How do we improve this?


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• Shared Police terminalsShared Police terminals

• Local ArrangementsLocal Arrangements

• Strategic distributionStrategic distribution

• Usage levelsUsage levels

• The Risk continuesThe Risk continues

IBIS - Interim Bronze IBIS - Interim Bronze Interoperability SolutionInteroperability Solution


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Need for Business RulesNeed for Business Rules

Regulate to ensure Regulate to ensure

●● Correct disciplineCorrect discipline

●● Protection of informationProtection of information

●● Integrity of commandIntegrity of command

●● Reduce improvisationReduce improvisation

●● Optimise the benefitsOptimise the benefits


InvocationInvocation

• Two strands of activityTwo strands of activity– Silver CommandersSilver Commanders– Control RoomsControl Rooms

• One control room nominated to co-One control room nominated to co-ordinate activity on interoperable ordinate activity on interoperable talkgrouptalkgroup

• Sliver commanders make the decisionSliver commanders make the decision

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Option 1Option 1

• Tactical commander to tactical Tactical commander to tactical commander (silver level)commander (silver level)

• For passing mission critical or safety For passing mission critical or safety information to continually update information to continually update the common operating picture and the common operating picture and share tactical decisionsshare tactical decisions

• Any incidents including multi-seated Any incidents including multi-seated cross boundarycross boundary


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Option 1Option 1


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Option 2Option 2

• Tactical commander and selected Tactical commander and selected operational commanders (silver & operational commanders (silver & bronze level)bronze level)

• For passing mission critical or safety For passing mission critical or safety information to continually update information to continually update the common operating picturethe common operating picture

• Small to large scale cross boundarySmall to large scale cross boundary


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Option 3Option 3

• Selected operational commanders to Selected operational commanders to operational commanders (bronze operational commanders (bronze level)level)

• For passing mission critical or safety For passing mission critical or safety information rapidly across the information rapidly across the incident siteincident site

• Limited distribution to responders Limited distribution to responders for specific task completionfor specific task completion


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Option 3Option 3


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Option 4Option 4

• All at sceneAll at scene• Enhanced coordination and Enhanced coordination and

maintaining the common operating maintaining the common operating picture. picture.

• Quick deployment at small scale or Quick deployment at small scale or escalating incidentsescalating incidents


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Option 4Option 4


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VoiceVoiceInteroperability Interoperability

TalkgroupTalkgroup

Data Interoperability Group

Voice & Data interoperability:Voice & Data interoperability:Common Operating PictureCommon Operating Picture

BxBx

BxBx BxBx&&

Direct Electronic Direct Electronic Incident TransferIncident Transfer


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National status: Q2 2009


Interoperability ContinuumInteroperability Continuum v2.0v2.0


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• Technical validationTechnical validation• Electronic consultation with Electronic consultation with

practitioners – written feedbackpractitioners – written feedback• Practical validation workshopsPractical validation workshops• Sign off by chief officer groupsSign off by chief officer groups• Embed in all services training Embed in all services training

What is next for the SOPWhat is next for the SOP


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Work for you!Work for you!

[email protected]

Have your say and get involvedHave your say and get involved


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QuestionsQuestions

multi-agency working together

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