museums + heritage awards 2015 entry info

museumsandheritage.comPhotograph: National Archives, The NetherlandsWinner of the International Award 2014

Entry Criteria

Submission

deadline

30 Jan 2015

>GETTING IT RIGHT!Please make sure you pay particular attention to these important yellow boxes. Failure to adhere to these important points may effect your chances of success.

MEDIA PARTNER

I am repeatedly told that these are the awards that museums really want to win. They generate very public recognition for the winners and shortlistees and have been instrumental in helping many to secure funding and support from key stakeholders. Without doubt, the competition is tough but

our awards give all organisations – no matter what size – the chance to enjoy the spotlight.

It is hugely inspiring to see how this sector continues to overcome challenges and financial restraints with determination and enthusiasm and all without compromise to quality, and these awards celebrate that in spades!

We’re really pleased to continue our partnership with the Guardian Culture Professionals Network to crown the UK’s most inspiring museum or heritage visitor attraction of the past 12 months. Full details of how to nominate your favourite for the Culture Pros Pick can be found at museumsandheritage.com/awards.

The winners will be announced at a glittering Awards Ceremony in the historic staterooms of 8 Northumberland, London on Wednesday 29 April. It’s an unmissable evening of glitz, glamour and celebration!

1

Good luck with your entry and be sure to read the criteria and our ‘Getting it right’ top tips – they’ll give you the competitive edge.

I very much look forward to hearing about what you’ve all been up to in 2014 and to meeting you on the night.

Anna PreedyDirector

Partners

Museums + Heritage Awards for Excellence 2015

> GETTING IT RIGHT!Please do take time to carefully read thisdocument as it details the criteria for entry!

A huge thank you to our sponsors and partners.

Sponsors

Museums + Heritage Show LtdThe Coach HouseSharman Road, Worcester WR1 3LA01905 [email protected]/awardstwitter @MandHShow #MandHAwards

Introduction to the 2015 Awards 1

General Rules of Entry 3 - 4

The Awards Ceremony 3

Who Can Enter? 3

Eligibility 4

Deadline For Entries 4

Judging 4

Collection of Work 4

Submission Rules 5

Written Entry Paper 5

Template for Written Entry Paper 6

Award Categories for 2015 7 - 8

Support Material 9

Final Checklist 9

Entry Form 10

The Museums + Heritage Show 2015 11

Awards Ceremony Booking Form 12

Submission

deadline

30 Jan 2015

2

Entry CriteriaContents

The Museums + Heritage Awards for Excellence celebrate best practice within the world of museums, galleries, cultural and heritage visitor attractions. Hundreds of entries will battle it out to win one of eleven prestigious awards.

The categories for 2015 cover all major aspects of the sector and are open to operators and suppliers unless otherwise stated.

The Awards CeremonyThe awards will be presented at a prestigious dinner on Wednesday 29 April 2015, in the historic staterooms of 8 Northumberland Avenue in the heart of London. The booking form for the Awards Ceremony can be found at the end of this document.

The celebrations will continue into the small hours at our After Awards Party sponsored by BECK! Awards ceremony guests are invited to

stay on at the ultimate industry networking event and enjoy a few drinks in the sophisticated surroundings of 8 Northumberland. The whole evening is the perfect blend of celebration, glitz, glamour and business networking too!

For further information about the Awards Ceremony, please contact Debbie Harris on: Tel: 01905 724734 Email: [email protected] Website: museumsandheritage.com/awards

A full list of finalists will be displayed during the Awards Ceremony, as well as on museumsandheritage.com and at the Museums + Heritage Show. Winners will receive an award and a framed certificate. Commended entrants will receive certificates of commendation.

3

General Rules of Entry

Who Can Enter? The Awards are open to museums, galleries, cultural and heritage visitor attractions. Entries from outside contractors and suppliers are also welcomed but where the entry relates to a specific attraction it must only be submitted with the prior consent of the client concerned and please ensure that you include your client’s name on your entry form. All projects entered into the categories must be carried out in the UK, with the exception of the International Award category which is open to overseas applications.

Where both a museum, gallery or heritage attraction and their supplier/contractor enter the same project into a category, the two entries will be treated as a joint entry for the purposes of judging.

Companies/organisations or individuals may submit entries on behalf of themselves or others and may enter any number of categories, but no single project may be entered into more than three categories. Your two page written entry paper must be tailored to the category entered.

>GETTING IT RIGHT!If you are entering these awards on behalf of your client, permission must have been given to do so. Please also note that all shortlistees must have at least one representative attending the ceremony on 29 April.

Photograph: Mary Rose Museum

Winner of Restoration or Conservation 2014

continued on page 4

EligibilityExcept where indicated, submissions should relate to the period between 1 January 2014 and 31 December 2014. The organisers reserve the right to retain entries for subsequent publication in connection with the Awards.

Descriptions of submissions from winners and runners-up will be published in connection with the Awards. Entrants may mark certain sensitive parts of their entry ‘not for publication’ (such as exact budgets figures etc.), provided such restrictions are not used unreasonably.

Deadline For EntriesThe closing deadline for entries is Friday 30 January 2015.

Post: Entries should be sent to Debbie Harris, Museums + Heritage Awards for Excellence, The Coach House, Sharman Road, Worcester, WR1 3LA. Date of posting on Friday 30 January 2015 will also be accepted.

Courier: The Museums + Heritage Show offices will be open until 5.30pm on Friday 30 January 2015 to accept any entries delivered by courier.

JudgingThe judges have been selected to provide a professional and wide-ranging level of expertise. Judges may move entries between categories if deemed to be unsuitable for the category entered. Awards will be made solely at the discretion of the judges, no feedback or correspondence

will be entered into about the results and the judges decisions are final.

Usually a maximum of five entries from each category will be shortlisted and will go through to the final stage of judging. Winners and commendations will then be decided from this shortlist.

All entrants will be notified as to whether they are a finalist in early March.

Collection Of WorkOwing to the expected number of entries, it will not be possible for support material to be returned by post, however it will be possible for material to be collected by prior arrangement from The Museums + Heritage Show on 29 + 30 April 2015 at Olympia, London.

4

Submission

deadline

30 Jan 2015

Entry Criteria

Photograph: V&A Museum, David Bowie is

Winner of the Temporary or Touring Exhibition 2014

General Rules of Entry continued

5

Submission RulesEach entry must meet the following criteria. Except where indicated, submissions should relate to the period between 1 January 2014 and 31 December 2014 and must include the following:

n 1 x completed Entry Form per project entered. n 10 x copies of your two page written entry paper (see opposite for details) and 1 printed page of labelled photos, which should be stapled to your entry paper. Please ensure these are not bound or contained in a folder and refer to the template guidelines on page 6.

n A minimum of 6 high res/high quality jpeg photographs provided on CD/memory stick. n Relevant support material, see page 9

n Administration Fee of £55 inc VAT per entryThis fee is per entry. If you are entering the same project in more than one category then the fee will be as follows: 1st category = £55 inc VAT ; all additional categories = £25 inc VAT per entry. If you are entering different projects into different categories then

the fee will be £55 inc VAT per entry.

Submission RulesPlease read carefully!

Written Entry PaperPlease read carefully together with the template information on the following page. Entries are shortlisted based on the strength of your written paper so getting it right is critical!

The format for your written entry paper should be as follows:n No more than 2 single sheets of A4 paper - Printed 1 side only - Minimum font size 11n Your 2 page written entry paper should be stapled to 1 page of labelled images, maximum 4 images to the page.n All 3 pages should be stapled together and should not be bound or contained within files or folders.n All entries should be typed or printed, following the template detailed on page 6. Handwritten entries or those not presented to normal professional standards will be excluded from the judging.

If you are entering the same project into multiple categories (a maximum of 3 categories for any one project is permitted) you must submit a full set of papers for each category. Each set must clearly show the name of the category entered as per the template on page 6 and should be tailored to meet the criteria for each category.

Photograph: Haslemere Educational Museum

Winner of Project on a Limited Budget 2014

> GETTING IT RIGHT!It is imperative that you ensure that the criteria for each category entered is clearly illustrated in each of your submissions. Please refer to the Category Criteria on pages 7 + 8.

6

This written entry template applies to all categories with the exception of the Customer Service Award for which you should refer to the relevant section at the end of this page.

> GETTING IT RIGHT!Shortlisting is judged on your two page entry paper. Please ensure that you include ALL key facts within that paper, rather than relying on references to supporting materials.

The two pages should show how you meet all of the criteria in your chosen category, as detailed on pages 7 + 8. Please be aware that this information will be used in publicity material for the Awards and accuracy is therefore vital. The Organisers will not be held responsible for any errors or omissions.

Please use the following as a template for your written entry paper, in conjunction with the category specific criteria detailed on pages 7 + 8, please note all eleven sections must be included in your written entry paper with the exception of the Customer Service Award which is detailed at the end of this page:

1 Category entered

2 Title of project, attraction, product or service

3 Company/organisation/client/trade body nameIf you are entering the awards as a supplier please ensure that you have permission from your client and include their name in this section. For example, ‘John Smith & Co on behalf of The Cloud Museum’

4 Summary of team involved

5 Description of project, service or product

6 Overall objective of the project, service or product

7 Strategy for implementation

8 Outcome, including a formal evaluation of the results

9 Creativity and originality

10 Cost-effectiveness and budgets: with disclosure of costs or budgets, actual figures may be given or rounded up to the nearest £1,000

11 Any additional category specific information/any other information which you feel is relevant to your entry.

Submission

deadline

30 Jan 2015

Entry Criteria

Template for your Two Page Written Entry Paper

>GETTING IT RIGHT!If you are entering the same project into more than one category it is ESSENTIAL that you re-write your 2 page entry paper to meet the specific criteria of each category.

Customer Service Award Entry PaperTo enter the Customer Service Award, please follow the standard guidelines and include sections 1 to 4 of the template. The rest of your 2 page written entry should be 750 words (max) which illustrates why your team/organisation is deserving of this award, why it is outstanding in this area, and how you have met the criteria detailed in the Category Specific information contained on page 7.

>GETTING IT RIGHT!Please refer to the submission rules on page 5 for information on what must be included with your 2 page written entry paper.

7

Marketing Campaign

This award will be given for the most effective public marketing campaign for a temporary or permanent exhibition, or an overall museum, gallery or heritage visitor attraction. This can consist of a sustained campaign or a one-off initiative. Entries can cover publicity events, viral marketing, use of social media, advertising, PR, sponsorship activities etc but must demonstrate creativity and originality, a provable impact and clearly illustrate an effective return on investment.

Permanent Exhibition

sponsored by

Entries for this award should highlight excellence in the creation of a permanent exhibition within a museum, gallery or heritage attraction or the opening of a new attraction within the period of eligibility. The judges will be looking for evidence of innovative design and interpretation within the project brief and budget. Particular attention should be paid to the impact the exhibition has had on the overall museum, gallery or heritage attraction.

Temporary/Touring Exhibition

Entries for this award should highlight excellence in the creation of a temporary or touring exhibition, designed to be featured within a museum, gallery or heritage attraction. Particular attention should be given to the effectiveness of the exhibition in attracting audiences in to the museum, gallery or

heritage attraction. The exhibition must have been open to the public within the period of eligibility.

Restoration or Conservation sponsored by

This award will highlight the quality of work undertaken on restoration and conservation projects within the UK. Judges will look at how a project has been managed and implemented from conception to completion. Your entry must clearly demonstrate rigorous project and conservation planning and processes. The category is open to the restoration and conservation of single objects through to entire buildings. Particular attention will be given to how the project has enhanced public access whilst ensuring important historical artefacts and buildings have been safe guarded for the future.

Project on a Limited Budget sponsored by

This award will recognise excellence in the creation of a successful project or exhibition, achieved on a budget of less than £10,000 ex VAT. Particular attention should be paid to the cost-effectiveness of the project and the use of creativity to overcome issues of funding - it is not merely about the sums involved.

Award Categories for 2015plus category specific criteria

>GETTING IT RIGHT!The general rules of entry, which apply to all categories (with the exception of the Best Customer Service award) have been explained in the previous pages. However, the specific category criteria detailed below must also be adhered to within your entry paper.

Best Customer Service sponsored by

This award celebrates and rewards volunteers and staff. It’s not the size of an organisation that determines the customer experience but the attitude and commitment of those who work within it. Nominations for this award can be made for a team or an individual, from the boardroom to the ‘shop floor’. Nominations should detail the extra lengths that the nominee(s) went to enhance their customers’ experience and the positive impact that has had on the department or organisation as a whole. Your paper should clearly illustrate why your nominated person/department is outstanding in this area. It could be as a result of innovative measures taken to understand and improve customer experience or new and special steps taken to ensuring that each and every visitor leaves with a smile and returns again.

continued on page 8

>GETTING IT RIGHT!Please refer to special entry guidelines for the Customer Service Award on p6.

Innovations

This award focuses on connecting people with objects/collections. Entrants must demonstrate how technology (web, apps, a/v, multimedia, digital, etc) has been effectively used to interpret objects and to enrich the experience of your customers. This award is not simply about technology but about how it impacts on the end user’s knowledge, engagement and enjoyment.

Trading + Enterprise supported by

Recognising the importance of trading, this award will celebrate expertise in retail, catering and other income-generating activities within a museum, gallery, heritage or cultural visitor attraction and also applies to events, venue hire and public and private partnerships. Entrants must demonstrate how trading activities (either as a whole or a specific element) successfully contribute to the financial sustainability of the organisation and what steps have been made to ensure that a high quality and profitable service is offered in this competitive market place.

The International Award

This category is open to museums, galleries, and heritage attractions projects outside of the UK which have opened or reopened after redevelopment within the period of eligibility. For suppliers/contractors wishing to enter this category, it is

imperative that the submission is made jointly with your client. The judges will be looking for evidence of high quality innovative projects, well executed within the project brief and budget.

Educational Initiative

This category is open to educational projects which can demonstrate how they have inspired the participants involved, creating a legacy which is befitting of the unique educational potential of museums and heritage/cultural visitor attractions. This award can include internships, community projects, apprenticeships, young ambassadors as well as schools, educational groups and special events. As well as the Awards’ general criteria, the entry should include details of the number of participants, the objectives and benefits, and how they were measured.

Submission

deadline

30 Jan 2015

Entry Criteria

8

Award Categories for 2015plus category specific criteria

For more information visit museumsandheritage.com/awards

Culture Pros Pick Have your say – vote for the sector’s most inspiring museum or heritage visitor attraction of 2014!We’ve teamed up again with the Guardian Culture Professionals Network to launch our search for the UK’s most inspiring museum or heritage visitor attraction of the past 12 months. This is your opportunity to nominate the institution you think is a shining example within the sector for its ground-breaking approach to engaging with audiences and visitors in 2014-15. The winning attraction will gain the recognition of its peers and visiting public alike with a Guardian Culture Professionals Network and promotion across the Guardian website and social media.

Who should win? Nominations will open in late 2014, keep an eye on the website for more information www.museumsandheritage.com/awards. To nominate all you need to do is tell us, in no more than 50 words, why you feel your choice is deserving of this accolade. The five attractions with the most nominations will then be shortlisted and opened to the public vote – so while you are welcome to nominate your own organisation, you will need to encourage your supporters to do so too.

The deadline for nominations is 30 January 2015 and the shortlist of five will be published on the Guardian Culture Professionals Network in February. Voting will close at the end of March and the winner will be announced at the Museums + Heritage Awards on 29 April.

Submission

deadline

30 Jan 2015

Entry Criteria

To enhance your written entry you are permitted to provide supporting material produced for the project.

This will enable you to expand on the success of your project. However, please note that all key facts should be included in your two page entry paper. If you are entering the same project into more than one category, you need only send one set of supporting material. Please note that photographic or video evidence, where relevant, is particularly useful for the judging process.

The support material should show evidence of the success of your work. It may vary depending on the category but can be any of the following:

n attitudinal research

n sales figures

n marketing literature

n photographs* – please ensure these are printed and also provided in jpeg format on a disk or memory stick

n video footage – must be submitted on DVD in one of the following PC compatible formats MOV, AVI, MPEG, WMV format, we are unable to accept VHS video.

n market share detail

n productivity analysis

n product samples

9

Final Checklist 3

I have completed one entry form per project

My written paper is no more than 2 pages of A4, printed 1 side in minimum size 11pt and is stapled to one page of labelled images (maximum of 4 images).

My written entry paper includes all of the headings from the template on page 6 as well as adhering to the category specific criteria on pages 7 + 8. (Please note different entry guidelines for the Customer Service Award.)

I have provided 10 copies of my written entry paper per category entered

I have included 6 high res/high quality images on a disk/memory stick, this includes jpegs of the 4 images provided with the entry paper

All my support material is contained either within a single A4 box file or within the entry envelope

I have labelled all my support material clearly (externally) with the relevant category, title of project and name of my organisation

Any CD-Rom’s or digital content included are PC compatible.

I have put 29 April in the diary! I’ve noted that all shortlistees must purchase a minimum of one ticket to the Awards ceremony.

Support Material

n media coverage

n internet coverage. Please ensure that you submit the relevant URL and any necessary passwords to allow access to a site.

This list is only suggested support material; you are able to send whatever you feel is appropriate for your entry, as long as it is relevant.

All material must be clearly labelled (externally) with the category entered and the title of the project and the name of your organisation.

>GETTING IT RIGHT!Please note that all supporting material must be contained within a single A4 box file, along with your entry papers If you do not have enough material to fill a box file then please include the material in your entry envelope.

Please note that the organisers cannot guarantee ongoing safe storage of your supporting materials and so anything submitted is done so at your own risk. If an entry is entered into more than one category, please indicate this clearly on the support material box, only one set of support material needs to be sent in this instance.

* Please note that images you supply may be used by the organisers in future promotion of the Museums + Heritage Awards or Show.

Please detach and return this entry form, remember to enclose the following for each of your entries and to refer to the Rules of Entry before making your submission:n 1 copy of this form for each project entered (these can be photocopies)n 10 copies of your written work including compulsory page of photosn 1 set of support material for each project enteredn 6 images on a disk/memory stickn Administration Fee of £55 inc VAT per entry. If you are entering the same project in more than one category then the fees will be as follows: 1st category = £55 inc VAT, all additional categories = £25 inc VAT per entry. If you are entering different projects into different categories then the fee will be £55 per entry.

Qty 1 @ £55 + Qty @ £25 = Total Cost £ n I enclose a cheque made payable to ‘The Museums + Heritage Show Ltd’ for the above Total Due n Please charge the above Total Due to my credit/debit card

Please note we are unable to accept Amex .Card Number:

Start Date (mm/yy) Expiry Date (mm/yy)

Issue Number (Maestro only) We will contact you for your 3 digit security number

Card holder’s Name & Address

Card holder’s signature Date

Entries to: Debbie Harris, The Museums + Heritage Awards, The Coach House, Sharman Road, Worcester WR1 3LA. Tel: 01905 724734 | Fax: 01905 724744 Email: [email protected] Your name and address will be stored on our Awards database. If you do not wish to receive other information about our services, please tick this box. o

Title of Project

Project Organisation

Name

Job Title

Your Company or Organisation

Email

Telephone

Secondary Contact Name(in case of absence of Primary Contact)

Press Contact Nameplease ensure this contact will be available on the morning of Thurs 30 April in the event of your project being successful

Email

Telephone

Please tick which Category/Categories are being entered

Entry Form Please complete this form for each project entered. As previously stated any project can be entered in up to three categories.

Please provide your company twitter name below

n Marketing Campaign n Permanent Exhibition n Temporary/Touring Exhibition n Educational Initiative n Project on a Limited Budget n Innovations nCustomer Service Award nThe International Award nRestoration/Conservation nTrading and Enterprise

All shortlisted companies must have at least one representative at the awards ceremony.

10

Please indicate the number of categories your project has been entered into. If you are entering the project into multiple (max 3) categories, the first category is charged at £50 and all additional categories are charged at £25 each.

o Credit o DebitCARD TYPE:

>GETTING IT RIGHT!: This information will be shown on all formal awards ceremony materials so please ensure accuracy.

o If you are a supplier or contractor entering please tick this box to confirm you have received permission from your client to do so.

Great crowd and great talks @MandHShow today. My notebook is overflowing! Back to the office now to plan how to put it all into practice.

Visitor 2014

For your FREE entry pass visit: museumsandheritage.com/register

Visit the Show to:Learn from 70+ experts in 40+ FREE talksSource the latest products + servicesBenefit from 1-to-1 specialist advice

Talks, experts & suppliers - all for FREE at the 2015 Show!

The ultimate product, opinion and project resource

for the cultural sector.

Save the dates 29+30 April

2015

Payment Details

o Please send me a VAT invoice. Our PO No is: ____________ please note that full payment must be

made prior to the event

o I enclose a cheque for £ ________ made payable to The Museums & Heritage Show (A receipted

VAT invoice will be sent to you)

o Please charge my Visa/MasterCard with the sum of £ _________ to be debited immediately.

Please note a 3% fee applies to all credit card (not debit cards) payments. A receipted VAT invoice will be sent to you. We are unable to accept payment by Amex.

CARD TYPE:

Please note we are unable to accept Amex .

Card Number:

Start Date: / Expiry Date: /

Issue Number (Maestro only)

We will contact you for your 3 digit security number

Cardholder’s Name ___________________________________________________________________

Cardholder’s Address inc Post Code ______________________________________________________

____________________________________________________________________________________

____________________________________________________________________________________

Cardholder’s Signature ___________________________________________________

Date ______________________

Discounts for a table of ten!8 Northumberland, London | Wednesday 29 April 2015Awards Ceremony Booking Form

First Name

Surname

Job Title

Company

Address

Post Code

Tel Fax

Email Web

I wish to purchase o tickets at the rate of £154 + VAT*

I wish to purchase otable(s) (10 per table) at the discounted rate of £1463 + VAT*

1 Title, 1st Name, Surname

Organisation Dietary Reqs.



















Please list on an additional sheet if more than 10 places are required. We will do our best to accommodate tables of 11 or 12, where requested, but please note that this cannot be guaranteed.

To make reservations for the Awards ceremony and gala dinner please complete and return this form to the Organisers: FAX +44 (0)1905 724744 • TEL +44 (0)1905 724734 [email protected] • museumsandheritage.com Museums + Heritage Awards, The Coach House, Sharman Road, Worcester, WR1 3LA Terms & Conditions: Cancellations must be received in writing. Cancellations received within 30 days of the event will be liable to payment in full; cancellations received more than 30 days prior to the event will be subject to a 25% administration charge. Substitutions will be accepted at no extra charge. Payment in full must be received prior to the event. The Organisers reserve the right to amend the programme or to cancel or postpone the event due to unforeseen circumstances

* VAT at the prevailing rate

o Credit o Debit

PLEASE DO NOT E-MAIL YOUR CREDIT CARD DETAILS

12

museums + heritage awards 2015 entry info

Documents