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Must Know Information JUNE 2017 For Marines, Sailors, and families relocating to Okinawa

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Page 1: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Must Know Information JUNE 2017

For Marines, Sailors, and families relocating to Okinawa

Page 2: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Table of Contents

Table of Contents

Relocation Services 1

Unaccompanied Service Members PCSing to Okinawa 1

PCS Orders 3

Military ID, Passports & Re-Entry Stamps 4

Electronic Welcome Aboard Package 5

Overseas Suitability Screening (OSS) for Family Members 5

Area Clearance/Dependent Entry Approval 6

Exceptional Family Member Program (EFMP) 7

Firearms, Weapons, & Ammunitions 9

Pet Information 10

Pet Importation Process 10

Flying with Pets 10

Banned Dog Breeds 12

Pets and Military Family Housing 12

Housing/Household Goods 14

Military Family Housing (MFG) for Accompanied Personnel 14

Mandatory Bachelor Quarters Policy 16

Dual Service Members and Housing/Billeting 16

Household Goods (HHG) Weight Restrictions 17

Furnishings 18

Entitlements 19

IPAC Check-In and Entitlements 19

Delayed Family Member Travel for USMC Service Members 22

Arrival/Check-In Information 24

Newcomers’ Orientation Welcome Aboard (NOWA) Brief 24

Operators Permit for Civilian Vehicles (SOFA Driver’s License) 25

Defense Biometric Identification System (DBIS) 26

Cell Phone Contracts 26

Child Supervision Guidelines 27

Summary of Changes 28

Page 3: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 1

Relocation Services

Please contact the Marine & Family Programs-Resources Center with any relocation

questions so that we may direct you to the appropriate section.

DSN: (315) 645-8395/7494

Commercial: 011-81-98-70 395/7494

Email: [email protected]

Unaccompanied Service Members PCSing to Okinawa

Marines and Sailors reporting to Marine Corps commands:

MCIPAC/III MEF (MCB, 1st MAW, 3RD MLG, and 3rd MAR DIV)

This applies to all USMC and USN E-5 and below (unaccompanied) assigned to

USMC units on Okinawa.

This information pertains to unaccompanied personnel (E-5 and below) reporting to

USMC/USN commands on Okinawa. There are two major airports/terminals in

which military service members and their families will arrive through.

Unaccompanied Marines and Sailors E-6 and above personnel are not impacted by

this information.

The JRC Bus

normally arrives

around 2000 to the

Naha Airport and

leaves after the last

flight has arrive.

NAHA Airport: When unaccompanied service members (E-5 and

below) assigned to USMC units arrive at the Naha Domestic Airport,

they should look for a Marine in uniform with a brassard saying Joint

Reception Center (JRC) and holding a JRC sign. The representative

will take all the unaccompanied service members to a bus that will

transport them to the JRC barracks on Camp Foster. If there is no JRC

representative at the airport, the inbound service member should look

for a red and blue Marine Corps sign with the JRC contact information

and call the JRC Duty Driver phone number for bus pick up.

If they need to contact the JRC Driver, the duty number is 090-6861-

4727. Once contacted, the driver will go and pick them. The Airport

Information Desk also has a base DSN access number. The Barracks

Duty can be contacted at 645-5170.

KADENA Air Force Base/AMC Terminal: When unaccompanied

Page 4: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 2

Marines/Sailors assigned to USMC units arrive at the Kadena AMC

Terminal; they need to locate a USMC JRC or PMO representative

after exiting the aircraft. The JRC/PMO personnel will provide the

arriving service members w i t h directions. JRC/PMO personnel

will provide a quick brief to newly arrived service members

. barracks, before being processed in and taken to the JRC barracks.

Sailors: Reporting to 3rd Dental Battalion/ Naval Dental Clinic

Service members reporting to 3rd Dental Battalion should board the

JRC bus upon arrival to either the Naha Airport or the Kadena Air

Force Base/AMC Terminal as well. Upon completion of the JRC in-

processing, the Sailor will be released to 3rd Dental Battalion.

Contact information for 3rd Dental Sponsorship Coordinator

DSN: (315) 645-3529

Commercial: 011-81-98-970-3529

Front Desk: (315) 645-2390

Commercial: 011-81-98-970-2390

Email: usn.butler.navdencenokinawaja.list.ndocki-cmd-

[email protected]

Website:

http://www.med.navy.mil/sites/3denoki/IncomingPersonnel/

Pages/default.apsx

Sailors reporting to

the USNH will be

picked up at the

airport by their

sponsor.

Sailors (E-5 and below) reporting to the U.S. Naval Hospital (USNH) Okinawa

They should NOT take the JRC bus or go to the JRC Barracks. USNH

has a command in-processing/indoctrination program that is separate

from JRC. Incoming USNH Sailors will be picked up by their sponsor

or a USNH command representative at their arrival points and then be

taken to the USNH barracks. It is strongly suggested that incoming

USNH Sailors contact their command and coordinate their arrival

prior to arriving on Okinawa.

Contact information for the USNH Sponsorship Program

DSN: (315) 646-7540

Commercial: 011-81-98-971-7540

Email:

Page 5: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 3

[email protected]

Website:

http://www.med.navy.mil/sites/nhoki/SitePages/Welcome/Spons

or.aspx

Sailors (E-5 and below) reporting to Commander Fleet Activities Okinawa

(CFAO)

Sailors reporting to

CFAO will be

picked up at the

airport by their

sponsor.

As with USNH, CFAO Sailors should NOT take the JRC bus or go to

the JRC barracks. CFAO Sailors are picked up either by a command

representative or their sponsors. Like USNH, CFAO has a command

in-processing/indoctrination program that is separate from JRC.

It is strongly suggested that incoming CFAO Sailors contact their

command and coordinate their arrival prior to arriving on Okinawa.

Contact information for CFAO Sponsorship Program

DSN: (315) 634-8245

Commercial from CONUS: 011-81-98-961-8245

Website:

http://www.cnic.navy.mil/regions/cnrj/intallations/cfa_okinawa.html

PCS Orders

Service members should review the permanent change of station orders to ensure

awareness and understanding of all applicable entitlements to include current

household goods weight restrictions and allowances, military pay and allowances,

local housing policies, Government of Japan pet importation regulations and

additional information as may be necessary on a case-by-case basis, immediately

upon receipt. In addition, they should revise their military orders to ensure details

regarding family members are up-to-date and accurate prior to separating from his or

her detaching command. Also, saving electronic copies of important documents (i.e.

PCS orders, Area Clearance/Dependent Entry Approval) is highly recommended

since the member will need these documents when checking in.

Page 6: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 4

Children 10 years

of age and older

must have a

Military ID in

order to board the

AMC flight/Patriot

Express.

Military ID, Passports & Re-Entry Stamps

Inbound service members should verify that all their documents are up-to-date and

all IDs are valid at the time of departure. Name and initials should match on all

identification. All dependents, regardless of age, must have a passport. Dependents

10 years of age or older must also possess a valid military ID. Failure to provide

these documents could result in not being able to board the Patriot Express flight.

All family members must have a passport before departing to Okinawa. Family

members traveling on orders should obtain a No-Fee Passport in addition to a

tourist passport. The JTR states that military family members rate a no-fee passport.

More information can be obtained at the designated passport agent, IPAC Office or

through the following website:

http://travel.state.gov/content/travel/english.html.

Family members may also travel with their tourist passport in the event their no-fee

passport is delayed. No matter what passport they use, they must have military orders

and Area Clearance/Dependent Entry Approval with them.

Service members can travel to Japan with original orders and military I.D, however, it

is highly recommended that they obtain a tourist passport, especially if they plan on

traveling to other neighboring countries during their tour in Japan.

No-fee passports should not be used when visiting other countries for leisure travel.

No-fee passports are intended for official business only (from the United States and

back). Service members are also highly encouraged to obtain a tourist passport before

departing to Okinawa.

Foreign-born spouses do not rate a No-fee passport until they become a U.S. Citizen.

They can travel to Japan with their original passport. If the foreign-born spouse is not

a Japanese citizen, they will need to check with the Japanese Embassy/Consulate to

find out the entry/visa requirements for the country’s passport they hold.

Non-U.S. citizens should also contact Immigration and Naturalization Services and

inquire about their immigration status just in case they have to return to the United

States after coming to Japan. If they have received their Residency/Green Card or

permanent visa to stay in the U.S., they should not have any issues returning.

DoD Civilian employees and active duty/civilian family members are REQUIRED

to obtain a Multiple Exit/Re-entry Permit stamp on their passport to ensure exit from

and re-entry to Japan with ease. The Multiple Exit/Re-entry Permit stamp for

passports are issued by most Installation Personnel Administrative Centers (IPAC)

Page 7: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 5

on Okinawa and by the MCB PMO Customs Office during normal working hours.

Navy personnel may also obtain the Multiple Exit/Re-entry stamp through the

Personnel Support Detachment (PSD). A copy of the member’s Military Orders or

Letter of Employment (civilian) along with the passport(s) are required to obtain the

permit stamps at the designated locations.

On an emergency basis, DoD Civilian employees and active duty/civilian family

members can obtain a Multiple Exit/Re-entry Permit stamp in their passport

from a customs official at the Kadena Air Base/AMC Terminal prior to

departure.

Electronic Welcome Aboard Package

Access the Electronic Welcome Aboard Package (EWAP) to obtain more information

at: http://www.mccsokinawa.com/welcomeaboard/

The EWAP contains helpful information pertaining to the Newcomers’ Orientation,

the Housing process, BEQ/BOQ/TLA policies, a Pet Importation Booklet, and much

more.

***MCCS Okinawa has a new website which is still a work in progress and some

issues may occur when clicking on the website links. If you have any problems,

please email the Marine & Family Programs-Resources, Relocation Section or dial:

DSN: (315) 645-8395/7494

Commercial: 011-81-98-970-8395/7494

Email: [email protected]

It is recommended

for the member

and accompanying

dependents to

begin the OSS

process within the

first 30 days of

receiving orders

Overseas Suitability Screening (OSS) for Family Members

Upon receipt of PCS orders to Okinawa, service members with accompanied orders

must start the OSS process for ALL family member(s). This process involves

medical, dental and educational screenings which will identify if the family

member(s) has any special needs on these areas and if the US Naval Hospital,

Okinawa will have the resources to service these needs during the family’s mandated

tour.

The service member’s losing command, the area Suitability/Overseas Screening

Coordinator or the nearest Medical Treatment Facility can provide information about

the OSS process. For an overview of the OSS process and a list of required

documents/forms to be completed please visit the Okinawa Naval Hospital website.

Page 8: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 6

Okinawa Overseas Screening Committee:

DSN: (315) 645-646-7408

Commercial: 011-81-98-971-7408

Email: usn.butler.navhospokinawaja.mesg.nhoki-

[email protected]

Website:

http://www.med.navy.mil/sites/nhoki/SitePages/Services/OSS

.aspx

Once the family member completes the OSS process and is found SUITABLE to

come to Okinawa, their paperwork must be submitted to IPAC/PSD requesting an

Area Clearance/Dependent Entry Approval (DEA).

Service Members

must have an

Approved Area

Clearance or

Dependent Entry

Approval to rate

entitlements

overseas.

Area Clearance/Dependent Entry Approval

To be granted an Area Clearance/DEA for dependents, the member must complete a

REPORT of SUITABILITY for OVERSEAS ASSIGNMENT NAVPERS 1300/16

application.

Dependents must complete a medical Suitability Screening as a prerequisite to

completing the NAVPERS 1300/16 REPORT of SUITABILITY application. The

medical screening process is explained through the U.S. Naval Hospital, Okinawa

website. All required medical documents are also available through this site.

In addition to the medical screening prerequisite, members must have sufficient time

on their contract to execute the 36-month accompanied tour requirement.

ALL family members must have an approved Area Clearance/DEA before

departing to Okinawa. The service member should not detach from the losing

command until his/ her family has received an approved message from MCB Butler.

The MCB Area Clearance Office is seeing an increase in preparation issues from the

detaching commands (i.e. not including necessary attachments/appendices, sending

to the incorrect PLAD address). In addition, recent trends indicate that family

members are missing/not included from the service member’s orders, with this error

not being caught until arriving on Okinawa. Area clearance approvals are prepared

based on the member's confirmed dependents in MCTFS. Members are advised to

contact their parent Command to conduct a dependent audit to add new dependents

and confirm the accuracy of the dependents’ information. Failure to ensure this

information is correct could result in delays to approve the request at the Area

Clearance Office.

Page 9: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 7

Navy personnel

attached to USMC

units should submit

their request for a

DEA using the

PLA address.

Upon completion of the Medical Overseas Screening and receipt of Permanent Change

of Station Orders (PCSO) that directs a Marine and his/her family members to any

Monitor Command Code (MCC) on Okinawa; the losing Command will submit the

request for an Area Clearance approval. Requests must be submitted using the

following Plain Language Address (PLA) to:

CG MCB CAMP BUTLER JP G-1(UC)

CG MCB CAMP BUTLER JP(UC)

CG MCIPAC G1(UC)

Navy personnel assigned to Marine Corps Commands on Okinawa will submit their

Dependent Entry Approval to IPAC via PLA addresses described above. However, if

the Navy Personnel is assigned to a Navy command such as CFAO or USNH, the

losing command will submit their request via DMS to: PERSUPP DET OKINAWA

KADENA JA//N-1// per the current editions of NMPCINST 4650.3 (Series) and MCO

P1000.6 (Series). For additional assistance concerning the DEA for personnel attached

to Navy commands please contact:

PSD Okinawa

DSN: 634-6310/6316

For more information or assistance regarding the Area Clearance, please contact the

following personnel:

Area Clearance Coordinator

IPAC Customer Service Section

DSN: (315) 645-8512.

Also handles Sailors assigned to USMC units.

Once the inbound service member receives the approved Area Clearance/DEA,

he/she must, once again, verify that all family members are listed. In addition, they

must check if all information is correct (SSN, DOB, etc.). If the information is

incorrect, the service member must request for it to be corrected before departing to

Okinawa.

Exceptional Family Member Program (EFMP)

Upon receipt of orders, transitioning service members with EFMP family members

need to ensure:

EFMP enrollment is current, including the Individual Education Plan

(IEP), Individual Family Service Plan (IFSP) and the 504 plan. Ensure

Page 10: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 8

all copies of your EFM’s medical records are up-to-date and on hand.

If there are housing needs, make sure that all special accommodations

and modifications are annotated by the treating physician on page 7 of

the Family Medical Summary Form (DD Form 2792). For more

information on this form, please see your EFMP Case Worker. The

Okinawa DoD Housing Office located on Kadena Air Base will NOT

accept any medical Exception to Policy (ETP) without proof of current

EFMP enrollment. For more information or assistance, please contact

the EFMP office:

Okinawa EFMP Team

DSN: (315) 645-9237

Commercial: 011-81-98-970-9237

Email: [email protected]

All the required paperwork must be hand carried for assistance dogs that

help disabled individuals. Check the local pet policy to obtain additional

information for a smooth transition. For more information on Japan’s

pet importation regulations, please go to the MCCS Okinawa Webpage,

or refer to items 7 and 8 of this document. If unsure, contact the Okinawa

DoD Housing office for additional assistance.

Hand-carry a copy of your child’s current IEP/IFSP or 504 plan for any

children receiving specialized services in school.

Check in with a

representative

during the NOWA

Information Fair.

Make sure that the EFMP Family Transition Checklist, located on the

EFMP page of the MCCS Okinawa webpage, is completed.

Upon arrival to Okinawa, stop by the EFMP information table during

the Newcomer’s Orientation Information Fair and check-in with the

Okinawa EFMP office located on Camp Foster in Building 495.

Additional information on the Exceptional Family Member Program or

on transitioning to the Okinawa, can be found by visiting the EFMP

webpage located at www.mccsokinawa.com/efmp.

Page 11: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Relocation Services Pg. 9

Firearms, Weapons, & Ammunitions

U.S. Forces Japan (USFJ) members are NOT AUTHORIZED to import or

possess handguns, short barrel shotguns/rifles, silencers, replicas, pellet and air soft guns in Japan.

Japan has very strict laws regarding firearms, ammunition and other weapons

(knives). Violations are taken very seriously by the Government of Japan (GOJ).

Sporting firearms (shotguns, rifles) must have Commander’s pre-approval and attain

all required paperwork from customs prior to purchase.

ADVANCE APPROVAL is required from the gaining installation before shipping

any FIREARMS into Japan. Firearms are also prohibited in military family housing

as per the DoD housing Office Military Family Housing Brochure.

All individuals coming to Okinawa should thoroughly check their gear to ensure

there is no ammunition in their luggage. If ammunition is found after entering

Japan at the airport, the service member will be detained in Japanese custody for

a violation of Japanese law. Once detained, the military chain of command will

be notified.

There are also rules and regulations in Japan pertaining to the possession of

knives. The blade must be less than 2 3/8 inches. Individuals on their way to a

diving site may have a dive knife with them, but only while participating in that

recreational activity. For more information, please contact the following

personnel:

Provost Marshall Customs

DSN (315)645-2217

Commercial: 011-81-98-970-2217

Staff Judge Advocate

DSN: (315)645-7177

Commercial: 011-81-98-970-7177

Page 12: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Pet Information Pg. 10

Pet Information

Pet Importation Process

The process to bring a pet to Japan can be very extensive (6-9 months). We recommend

that service members start this process as early as possible by visiting a Veterinary

Facility (preferably on-base vet clinic, if available). All steps of the process must be

completed in order to avoid delay. The pet process includes the following: 1) Microchip,

2) Vaccines, 3) Fluorescent Antibody Virus Neutralization (FAVN) rabies blood test ,

4) Quarantine, 5) Health Certificate, 6) Advanced Notification. There are a couple of

websites that you can visit to obtain information about bringing your pets to Okinawa.

MCCS Okinawa Electronic Welcome Aboard Package located at

http://www.mccsokinawa.com/welcomeaboard/, click on "Housing &

Pets” and then click on the “Pet Information" link which will access a

booklet called "Importing Pets into Japan". This booklet covers the

pet importation process step-by-step.

Japan District Veterinarian Command

website located at:

http://www.usarj.army.mil/organization/ve

t/import.aspx.

Japan Animal Quarantine Service

website located at:

http://www.maff.go.jp/aqs/english/co

ntactus.html

During peak PCS

season, PTO

recommends to

begin reservations

for pet travel on

AMC flights 90

days in advance.

Flying with Pets

Air Mobility Command (AMC) flights will take pets and cages weighing a total of

150 lbs. Spaces, for pets, however, are limited on AMC. If traveling commercially,

pets with their cage weighing over a combined of 100 lbs. will probably have to go

cargo, which is much more expensive. The best option is to travel through AMC, but

they are limited to 13 pet spaces per flight. Therefore, booking in advance is essential

for getting a spot for the pet on AMC.

Page 13: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Pet Information Pg. 11

Traveling during

the Summer time?

Check with the

airline regarding

the Heat Embargo.

When AMC flights are not available for travel, the Passenger Travel Office is

required to book tickets through United Airlines for those flying from U.S. East

Coast destinations and with Delta or American Airlines for those flying from U.S.

West Coast destinations. Traveling with pets tends to be smoother through United

Airlines, as they have a partnership with All Nippon Airlines (ANA), which is a

“pet-friendly” airline. Those flying American and Delta Airlines, however, are

having issues as their connections in Japan (Jet Star/JAL) are not “pet-friendly”

airlines. The Passenger Travel Office (PTO) is working to resolve this issue. For

more information, please contact PTO:

DSN: (315) 645-3899/3946

Commercial: 011-81-98-970-3899/3946

Email [email protected]

During the periods of 15 May thru 30 September most commercial airlines declare a

pet embargo if the outside temperature reaches 85 degrees or more. Short-nose

breeds, or mixed breeds exhibiting short nose characteristics may not be accepted to

fly by the airline during this time period. Please check with the airline to find out

what restrictions/regulations they have regarding flying pets.

U.S. flagged airlines will no longer transport certain dog breeds, particularly the

English bulldog or mixes of this breed at all. The Patriot Express still transports

them, but space for pets is not guaranteed and is very limited throughout the year.

We highly suggest that service members check with the airlines for

regulations/restrictions/policies regarding short-nosed dogs before starting the

process to bring pets to Okinawa.

The State.gov website (http://www.state.gov/m/fsi/tc/c10442.htm) has a lot of helpful

information for those traveling commercially with their pets to include the following:

American Airlines:

https://www.aa.com/i18n/travelInformation/specialAssistance/travelingWithPets.jsp Reservations: 1 (800) 433-7300

Air Cargo Section: 1 (800) 227-4622

Delta:

http://delta.com/planning_reservations/special_travel_needs/pet_travel_information/pet_travel_options/index.jsp

Reservations: 1 (800) 241-4141

Live Animal Desk: 1 (888) 736-3738 or 1 (888) SEND PET or 1 (866) 782-

2746

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Pet Information Pg. 12

United Airlines:

www.united.com/web/en-us/content/travel/animals/exceptions.aspx

International Reservations: 1 (800) 538-2929

Live Cargo: 1 (800) 825-3788

Banned Dog Breeds

According to AFI32-6001_AFGM2017-01 and IIIMEF/MCIPACO 10570.1,

certain dog breeds are prohibited in all Military Family Housing (MFH) on

Okinawa. The following breeds have been identified as restricted breeds:

Pit Bull (full or mixed breed)

Rottweiler (full or mixed breed)

Canid-wolf hybrid (full or mixed breed)

Doberman Pincher (full or mixed breed)

Chow (full or mixed breed)

Please note that having one of these breeds is NOT justification to be granted

permission to reside in off-base housing.

Service members

can submit the Pet

Registration Form

along with their

advance housing

application to

facilitate the

housing process.

Pets and Military Family Housing

All pet owners must ensure their dogs and cats are properly registered with the Base

Veterinary Facility (VTF) within three days (72 hours) of arrival. All MFH residents

will be required to complete the Pet Registration Form prior to assignment to MFH.

Two domestic pets per household, defined as a cat, dog or a combination, are allowed

in single dwelling units, duplexes, multiplex units and towers. In tower buildings,

cats are allowed on all floors; however, dogs are only allowed on the first, second and

third floors.

Before making arrangements to bring a pet to Okinawa, you are strongly encouraged

to contact the Housing Office at least 30 days prior to arrival to ensure pet friendly

housing is available. Having a pet does not guarantee placement in a particular

housing unit. Placement is based on availability and the member's entitlement. The

Page 15: Must Know Information - MCCS Okinawa// PCS Orders Service members should review the permanent change of station orders to ensure awareness and understanding of all applicable entitlements

Pet Information Pg. 13

non-availability of pet friendly housing is not a justification to turn down a housing

offer.

****************************PLEASE NOTE**************************

Due to the significant amount of construction currently underway in military housing,

on base housing will be extremely limited. This may affect the service member’s

ability to obtain a pet-friendly home on base. Service members are encouraged to

contact Kadena Housing Office with further questions at (315) 634-0582 or via email

at [email protected].

********************************************************************

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Housing/Household Goods Pg. 14

Housing/Household Goods

A nearly $600

million, five year

renovation project

has begun for

military family

housing in

Okinawa.

Military Family Housing (MFG) for Accompanied Personnel

ON BASE CONSTRUCTION:

The Department of Defense is making significant investments into military

housing on Okinawa, which includes home improvements, such as heating and

air conditioning, kitchen and bathroom renovations as well as window

renovations. The construction project is currently underway and is expected to

be completed during FY 2023. Please note that on-base housing inventory may

be limited and families may be required to search for off-base housing.

OFF BASE HOUSING SHORTAGES:

Additionally, there are off-base housing shortages, particularly in “American”

style housing which probably will be in effect for an undetermined timeframe.

Families required to move off base may find the selection of off-base housing

they feel to be “suitable” to be limited, especially during peak relocation season.

Due to these factors, service members and their families may experience longer

stays in temporary lodging and be required to aggressively look for housing

upon arrival.

TLA SHORTAGES DURING PEAK SEASON:

During the peak relocation season, TLA housing at the government rates (on

and off base) is also in extremely short supply. During the past two relocation

seasons (May to September) there has been periods when no temporary lodging

was available at the established government rates for inbound and outbound

families. Any amounts above the established TLA rates are not reimbursable

and are at the individual’s expense. We anticipate this will be the same for this

year’s relocation season. We strongly recommend getting TLA reservations

made as early as possible.

The Air Force is the DoD Executive Agent for all MFH on Okinawa. According to

AFI32-6001_AFGM2017-01, all DoD personnel are mandated to live on-base,

unless housing reaches the occupancy rate of 98% or more based on service member

pay grade/family status.

Eligible personnel (36 months accompanied tour) can submit an Advance Housing

Application (Form DD 1746) to the Housing Management Office along with a

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Housing/Household Goods Pg. 15

Service members

assigned to Camp

Kinser, Futenma

or the Naha Port

must Check-in to

the Camp Kinser

Satellite Office.

copy of their orders, Pet Registration Form (if applicable) and the Sex Offender

Disclosure and Acknowledgement Form. Newcomers must also report to the

housing office within 2 days after arriving on island to receive their in-processing

housing brief, be placed on the waitlist, and receive additional information on their

housing assignment. When visiting the Kadena Housing Office, ensure copies of

previously submitted documentation and a copy of the Area Clearance/DEA are on

hand. The flow chart below provides a visual representation of the housing check-in

process.

The Advance Housing Application (Form DD 1746), additional documents, and

contact information can be found at: http://www.housing.af.mil/Units/Okinawa

Failure to report to the MFH Office within 2 working days of arrival may result

in a loss of Temporary Lodging Allowance (III MEF/MCIPAC-MCBBO 7220.1A). This visit is necessary to verify your eligibility for TLA, and receive

counseling and guidance before entering into any written lease or rental/sales contract for housing. Navy Personnel should contact their command/PSD to clarify

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Housing/Household Goods Pg. 16

how this policy affects them, especially if they are reporting to a Marine Corps

command.

Mandatory Bachelor Quarters Policy

The MCIPAC-MCBB Policy Letter 12-16, signed 16 June 2016, states that bachelor

and unaccompanied enlisted military service members in pay grades E-1 through E-

7, Warrant Officers in pay grades WO-1 through CWO-3, and Officers in pay

grades 0-1 through 0-3 shall be assigned to live in on-base bachelor

housing/quarters.

This policy also states that Overseas Housing Allowance (OHA) will NOT be paid to

an unaccompanied military service member already drawing Basic Housing

Allowance (BAH) for family members back in CONUS locations. This policy applies

to ALL ranks, including senior enlisted and officers on unaccompanied tours to

Okinawa, who are not subject to the mandatory Bachelor Quarter assignment policy

discussed above. For more information or to view this Policy Letter, please go to the

Welcome Aboard Package at https://www.mccsokinawa.com/welcomeaboard/ and

click on the “Housing and Pets” tab.

Dual Service Members and Housing/Billeting

Before departing to Okinawa, dual service members must check with their new

command and the housing office regarding policies that could affect them. These

policies can vary depending on their branch of service, but the following are the

most common issues:

If both service members are on 24 months unaccompanied tours, they

do not rate family housing and will be required to live at the

BOQ/BEQ. Per MCIPAC Letter 12-14, if they desire to live

together, they must request authorization to reside off-base,

establish a joint household and receive Overseas Housing

Allowance at the Own-Rate per Joint Travel Regulations.

Dual military service members should contact their command,

sponsor, or the Kadena Housing Office to obtain additional

information before heading to Okinawa.

If both service members are on 36 months accompanied tours, they

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Housing/Household Goods Pg. 17

will not rate TLA if they arrive at different times without a dependent.

Therefore, the service member that arrives first must stay at

BOQ/BEQ and report to the housing office to receive information

about starting the housing process before his/her spouse arrives.

In addition, dual active duty service members must have

accompanied orders to request Government furniture.

Getting ready to

ship your

household goods?

Visit www.move.mil

60-90 days before

departure to begin

your self-

counseling on DPS.

Household Goods (HHG) Weight Restrictions

Okinawa is a weight restricted location. Please note the following when preparing to

ship your household goods.

Accompanied Marines are entitled to 2,500 pounds (net) or 25 %

(net) of the Joint Travel Regulations (JTR) weight allowance;

whichever is greater, which also includes your Unaccompanied

Baggage (UB) shipment.

Unaccompanied Service Members are entitled to 10% of their JTR

allowance or approximately 600lbs.

Neither the Distribution Management Office (DMO) nor the carriers are

responsible for staying within this allowance. If a service member

exceeds his/her allowance, the service member must pay all charges

connected with the excess weight.

Important Note for Navy Personnel: Navy Personnel should check their

orders for weight allowance and direct any questions to their command.

For any exceptions regarding this policy, contact or visit the nearest

DMO Office.

Effective 1 April 2016, the scheduling of all inbound and outbound household

shipments to and from Okinawa will be handled through Yokosuka. DMO

personnel foresee the potential for delays due to misrouting for inbound household

goods if the proper (new) routing codes for Okinawa are not used when originally

setting up and processing the shipments.

In addition, after 1 April 2016, the Okinawa DMO will still coordinate most

DMO services locally except for the booking of inbound and outbound

shipments.

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Housing/Household Goods Pg. 18

For any questions or concerns, please contact MCB Butler DMO Personnel at

[email protected] or DSN: 315-645-0922.

Location USMC

Accompanied USMC

Unaccompanied USN attached to

USMC Unit USN attached to

USN Unit

Okinawa

2,500 or 25% of JTR Weight Allowance

whichever is greater.

Approximately 600 lbs. or 10% of JTR Weight Allowance

whichever is greater

Same as weight allowances as

USMC members

Both Accompanied & Unaccompanied

members allowed to bring full JTR weight

allowance.

Furnishings

Accompanied Marines and Accompanied Sailors attached to USMC

units- furniture and appliances will be provided for accompanied service

members for the duration of their tour. Information about the items

provided by the furnishings management office can be found at:

http://www.housing.af.mil/Units/Okinawa/furnishingsmanagement/

Accompanied Sailors attached to USN units- eligible to borrow temporary

government furniture for a maximum of 90 days after arriving in Okinawa.

Scheduling for temporary furniture can be arranged through the Kadena

Housing Office.

Unaccompanied Marines Service Members- bachelor and unaccompanied

enlisted military service members should not ship their household goods to

Okinawa. There is no space at the bachelor quarters to accommodate

furniture. If member is provided a Certificate of Non-Availability from the

billeting office (BEQ/BOQ) and given the permission to reside off-base, the

member can look for off-base housing that is already furnished. For more

information, please call the Housing Management Office at DSN (315) 634-

0582/0583.

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Entitlements Pg. 19

Entitlements

IPAC Check-In and Entitlements

The Inbound Branch is located on Camp Foster Bldg. 5699. To contact IPAC Inbound,

call 645-6093/7980. The IPAC ID Center is also located at Bldg. 5699.

Non-JRC members (accompanied and/or E-6 and above) must report to the IPAC office

within 5 business days of arriving to the island. The Inbound Branch will be available

for walk-ins; however, on Thursdays, this office closes at 1200 for afternoon training.

DOCUMENTS NEEDED FOR USMC IPAC CHECK-IN:

Orders (to include TAD en route)

All receipts (to include Temporary Lodging Entitlement (TLE) and/or

Temporary Lodging Allowance (TLA)

Documentation from Airlines Company showing delays on the travel, if

occurred

Area clearance/port call

G-1 Reporting endorsement

Passenger Travel Office (PTO) Authorization for Circuitous Travel, if

applies

PTO Authorization for vehicle shipping, if applies

PTO Authorization for vehicle storage, if applies

PTO Authorization for Foreign Flag Carrier, if applies

Officer Qualification Record (OQR)/Service Record Book (SRB)

Tickets/Unused Government Transportation Requests

Dependent Travel INFO

Previous Admin Unit INFO/PTO if applies

Excess Baggage

o Limited to 2 bags per traveler not to exceed 70 pounds per bag

o Turn in all itemized receipts with baggage weight, per bag.

Claims that fall outside this will need approval by HQMC Manpower

Management Integration and Administration

Copy of spouses travel claim (dual military couple) unaccompanied

TLE (Temporary Lodging Entitlement) Receipts are a “must” to claim this reimbursement. Receipts must be itemized and carry

a zero balance.

USMC Members need to check-in with IPAC within 5 business days of

arriving to Okinawa or

sooner.

USN Members need to check-in with their CPC within 72 hours

of arriving to Okinawa.

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Entitlements Pg. 20

DISLOCATION ALLOWANCE Unaccompanied members who have dependents that relocate from their residence

IAW their issued PCSO may rate DLA. They must ensure that the designated

location elected is a CONUS location and is written into their orders. A dependent

travel claim must be submitted upon arrival to receive this entitlement.

TEMPORARY LODGING ALLOWANCE (TLA) Sponsors are responsible for making lodging reservations at Government-approved

Temporary Lodging Facilities (TLF) for the inbound family to reside while awaiting

assignment to military housing. TLA is authorized to assist the service member in

partially offsetting expenses incurred during the occupancy of temporary lodging.

There is no entitlement to TLA while in a travel status or once permanent quarters

are occupied. Personnel accompanied by dependents must be prepared to pay $1250

to $3525 for temporary lodging and subsistence for the initial 10-day period. TLA is

paid based on the number of days temporary lodging is required and will be

reimbursed in 10-day increments. Personnel assigned to Okinawa will normally not

be authorized more than 30 days of TLA. To rate TLA:

Marines MUST use a government TLF (i.e., WestPac, Courtney or

Hansen Lodge) unless a Certificate of Non-Availability (CNA) is

obtained stating that the facility closest to their place of work is not

available for occupancy.

If the member stays at an off-base TLF and does not provide a CNA

from the on-base TLF, then the member's lodging reimbursement

under TLA will be limited to the government TLF rate, not the rate of

the off-base TLF.

For a family consisting of one active duty member and three

dependents, the cost is currently $125.00 per day for an on base

facility and can be as much as $300.00 per day in an off-base TLF.

Upon arrival, Navy personnel should check with their command pass

coordinator for current guidelines.

PETS (Dogs & Cats) ARE NOT ALLOWED in any of the Marine Corps

Temporary Lodging Facilities, so personnel will be required to make kenneling

arrangements. Service members can also elect to stay in a pet-friendly room at the

Shogun Inn, located on the Kadena Air Base Station. Please note that a Certificate

of Non-Availability (CNA) will not be provided due to pets.

TLA is not payable to members who arrive with non-command sponsored

dependents, members who arrive prior to their command sponsored dependents, and

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Entitlements Pg. 21

members married to members without dependents who arrive separately (the

member that arrives first must occupy single type quarters until the other member

arrives). For questions or additional information, please contact the Disbursing

Office.

Camp Foster

Disbursing Office

DSN: 645-7036

Commercial: 011-81-98-970-7036

Sponsors are responsible for making billeting arrangements for their members

executing unaccompanied order to Okinawa. If billeting is not available for the

service member, a Certificate of Non-Availability (CNA) must be obtained from the

respective billeting office prior to the member occupying any temporary lodging

facility off-base. Without a CNA, TLA will not be reimbursed. In addition, the CNA

does not backdate. The service member’s sponsor must obtain the CNA before the

service member can stay at a lodging facility off-base.

REQUESTING ADVANCE TLA Advance payment of TLA is authorized and encouraged for personnel who may

require temporary lodging. Advances can be requested upon arrival (service member

must receive a reporting endorsement prior to submission). The TLA payment

process normally takes between 5-7 business days and payments will be made

directly to the service member’s direct deposit account. Personnel are required to

pay the full amount of their final TLF bill upon checkout.

Therefore, requesting advance TLA is highly encouraged if adequate funds to pay the

bill are not available.

TLA CLAIM IPAC is seeing an increase in service members being denied compensation for

traveling costs due to noncompliance of travel instructions specified on their orders.

We recommend all inbound service members to review their travel orders

thoroughly and plan their leave and travel arrangements accordingly. In addition,

please read the Temporary Lodging Allowance (TLA) informational brochure

located under the “Travel and Arrival” Tab on the Welcome Aboard Package at:

http://mccsokinawa.com/welcomeaboard/

GOVERNMENT TRAVEL CHARGE CARD (GTCC)

GTCC can be used for Continental United States (CONUS) Temporary Living

Expenses (TLE) expenses before departing CONUS, and other travel expenses. The

GTCC can be used to cover temporary lodging expenses overseas. TLA is

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Entitlements Pg. 22

processed differently than TLE and other travel expenses. Service members

receive their TLA reimbursement via direct deposit and may not be settled in with

other travel expenses through IPAC. This may cause a GTCC payment

delinquency if cardholder does not pay very close attention to GTCC account.

Therefore, it is the cardholder’s responsibility to ensure all charges on the GTCC

account are paid in a timely manner.

The Okinawa IPAC office has maintained their current OCONUS check-in and

check-out processes, as the OCONUS processes are not on the GTCC outbound

module. In addition, CONUS IPAC counterparts are not using the GTCC outbound

module for personnel transferring overseas/OCONUS. Okinawa IPAC has

requested and is awaiting guidance from HQMC on this matter.

If issues occur with GTCC during PSC travel (prior to checking into the new

command/duty station), the service member will need to contact their

previous/former command GTCC Agency Program Coordinator (APC) for

assistance.

IPAC Inbound Personnel will be present during the Newcomers’ Orientation

Welcome Aboard brief to provide additional information and answer questions on

the use of the GTCC and documentation needed to process travel claims. For more

information, inbound members can call the IPAC office at:

Camp Foster

IPAC Inbound

DSN: 315-645-9448

Commercial:

011-81-98-970-9448

Delayed Family Member Travel for USMC Service Members

USMC service members who must delay their family member travel MUST have

approval from HQMC to continue drawing their stateside allowances. Upon

reporting, if this approval was not previously obtained, their stateside allowances

will be stopped until the HQMC approval letter is received. In addition,

accompanied USMC service members who delay their family member travel DO

NOT rate Temporary Lodging Allowance (TLA) to stay at a hotel/lodging facility.

They are required to check into and stay at an unaccompanied Billeting Facility.

They can then request military family housing 30 days prior to their family

members arriving on Okinawa.

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Entitlements Pg. 23

Delay of Family Member Travel is intended for instances where the family

members are delayed due to circumstances not controlled by the member. Delay is

intended for a short duration only, usually no more than 60 days. Requests for

continuing to receive a housing allowance other than the PDS will normally be

disapproved for the following circumstances:

Continuing spouse's education

Financial burden of relocating dependents including selling a dwelling

On-Base Housing waiting list at new PDS

Family Member employment and/or daily commute time

Conserving Permanent Change of Station (PCS) funds by not

relocating family members

Issues with flight arrangements for pet travel

MMIB-3 (formally MMIA) recommends members delaying their family member

travel review MARADMIN 238/06, Pay and Allowance Advisory Notice (PAAN)

27-06 and Reserve Pay and Allowance Advisory Notice (RPAAN) 25-06 for further

guidance.

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Arrival/Check-In Information Pg. 24

Arrival/Check-In Information

Newcomers’ Orientation Welcome Aboard (NOWA) Brief

Newcomers' Orientation is mandatory for the following members

All accompanied USMC and USN service members regardless of rank

All Unaccompanied USMC and USN service members (E6 and above)

Civilian employees

Family members (military and civilian)

Children age 10 and up

New arrivals are required to attend Newcomers' Orientation within 2 weeks of

arriving to Okinawa. Attendance must be confirmed prior to the MCB Safety Office

issuing the SOFA POV Drivers’ License (USFJ-4). In addition, newcomers should

bring extra copies of the service member's orders and copies of Area Clearance/DEA

for Tricare re-enrollment. If the newcomer does not have these documents, he/she

can re-enroll by going to the U.S. Naval Hospital at a later date.

NOWA is offered every Wednesday from 07:15 AM until 4:00 PM. Transportation

is available from the Westpac, the Eagle and the Hamagawa Lodge. The sponsor

must request transportation at the time of NOWA registration.

Once the final flight information is received, sponsors can register the service

members and their families for NOWA by calling the nearest M&FP-R at:

Facility Location DSN Phone Number

Camp Foster Bldg. 445 645-2104/2106/8395/7494

Camp Kinser Bldg. 1220 637-2815

Camp Courtney Bldg. 4425 622-7332

Camp Hansen Bldg. 2339 623-4522

Camp Schwab Bldg. 3429 625-2622

To register online for NOWA, please visit the Information, Referral and Relocation

webpage at: http://www.mccsokinawa.com/relocation

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Arrival/Check-In Information Pg. 25

FREE CHILDCARE SERVICE FOR NOWA

Childcare is provided (free of charge) during NOWA by the Children Youth

Program (CYP) on a space-available basis and must be reserved in advance. Note:

Infant Care space is extremely limited. 1-2 days prior to attending NOWA, the

inbound family must complete the required paperwork and turn it in at the Resource

& Referral Office which is located at Camp Foster, Bldg. 495. Once this process is

completed, the child can be dropped off at the Child Development Care/School Age

Care Center/Family Care Provider the morning of their Newcomers’ Orientation.

Parents also have the option of attending the orientation at different dates so one of

them can watch the child.

ACCOMPANIED MEMBERS WITH DELAYED DEPENDENTS E-5 and below with accompanied orders, but who have delayed their dependents,

will be picked up by their sponsors, taken to the billeting facility and are required to

attend Newcomers’ Orientation. Unaccompanied E-5 and below will attend the

week-long Joint Reception Center (JRC) brief or their command indoctrination brief

(USN attached to USNH or CFAO).

References for Newcomers’ Orientation Brief:

Newcomers’ Orientation is mandatory as per MCO 1320.11G and

IIIMEF/MCIPACO 1754.1

Completion of Newcomers’ Orientation is also required before any

service member assigned to a USMC unit is granted off-installation

leave or liberty in Japan (IIIMEF/MCIPAC 5800 LTR CGOF of 14

Feb 13)

Attendance must be confirmed prior to the MCB Safety Office

issuing Status of Forcers (USFJ-4) Personally Operated Vehicle

Driver’s License in accordance with MCIPAC-MCBBO 5560.1A

Operators Permit for Civilian Vehicles (SOFA Driver’s License)

Ensure prior to departing from the states, your state issued driver’s license is valid

and in good standing. If you think you have a military exemption allowing your

driver’s license to be valid passed expiration, contact your state’s Department of

Motor Vehicles to confirm that is the case. You can also visit DMV.org to see

additional benefits for active duty personnel. The study guide for the licensing exam can be found on the MCCS welcome aboard

website under “Driving and Transportation” tab. The driving exam will be

administered during the Newcomers’ Orientation at 0915. Please bring a copy of the

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Arrival/Check-In Information Pg. 26

service member’s orders and Area Clearance/DEA, valid stateside driver’s license

and military ID to take the driving test. For additional information please contact:

MCB Base Safety

DSN: 645-3183-2862

Commercial: 011-81-98-970-3183/2862

Defense Biometric Identification System (DBIS)

Kadena Air Base (KAB), 18th Wing, implemented DBIS for entry onto Kadena Air

Base (KAB) during October 2013. Personnel entering KAB will have their

identification cards scanned at the installation entry control points prior to being

allowed entry. Everyone (active duty, civilian, family members) is allowed a grace

period, but after the short grace period, they will be denied entry to KAB until they

have completed their DBIS registration. For KAB access, you will be REQUIRED

to register your identification card (this includes all family members holding an ID

Card) at the Visitor Control Center (Bldg. 31) located at Kadena Gate 1. Military

Orders or Letter of Employment and I.D. Card are required for registration. For

further information and hours please contact

Kadena Visitor’s Center

DSN: 634-3437

Cell Phone Contracts

Cellular phone companies in Japan have an AUTOMATIC two (2) year renewal

contract, which means the existing or current two year contract, will automatically be

renewed on its expiration date, unless otherwise communicated with the cell phone

provider. Most of Japanese Cell Phone companies DO NOT have a “Military

Clause,” which cancels contract/penalties due to military orders/deployment. The

service member might end up paying a very costly penalty for canceling his/her

contract before the 2-year contract is complete. Also, service members leaving after a

normal three year tour might be subjected to costly cancellation and penalty fees.

Please talk with to your cell phone provider on Okinawa to find out if the company

has other options such as monthly and pre-paid agreements. Service members must

also ensure they completely cancel their contacts before leaving Okinawa. Again, as

with any contract, all service members should thoroughly read and fully understand

their contracts before signing them.

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Arrival/Check-In Information Pg. 27

Child Supervision Guidelines The III MEF/MCIPAC Order 5800.1 w/ CH 1 mandates very specific child

supervision guidelines that apply to all Status of Forces Agreement (SOFA)

personnel both on/off the installations on Okinawa. While these guidelines are

similar to all installations, they are very strictly enforced.

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Summary of Changes Pg. 28

Summary of Changes

The following items have been updated as of 10 May 2017

1.1 3d Dental BN representative no longer meets unaccompanied members at the airport.

1.2 Added PSD contact information as an additional resource to receive the Multiple Re-

Entry Stamp

1.3 Included Pet Heat Embargo information for members traveling with pets

1.4 Updated references for banned breeds in Military Family Housing

1.5 Added housing check-in process flow chart

1.6 Updated housing email address

1.7 Updated TLA policy order

1.8 Updated phone number TLA

1.9 Updated Mandatory Bachelor Quarters Policy & web link

1.10 Updated web link for Furnishings Management

1.11 Updated building number for Camp Schwab Marine & Family Programs-Resources Center.