n ower t - daelimproject management co.,ltd beijing office 48 1,380 578 674 7,731 18,355 11,147...
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DAELIM Sustainability Report 2013, which is the fifth publication of its kind,
contains the efforts and performance of Daelim Industrial in year 2013.
Reporting Period and Scope
This report is prepared in reference to the domestic and overseas data collected from Jan. 1 to Dec. 31, 2013.In some instances, the report mainly focuses on domestic performances.For environmental and social performances, content mostly covers construction business.As for the quantitative performance analysis in comparison with the past performance,the data collected over the past three years (2011-2013) has also been represented.
Reporting Principles
This report is prepared in accordance with the Global Reporting Initiative (GRI) G3.1 and ISO 26000 guidelines.On the basis of IIRC (International Integrated Reporting Council) considerations,financial and non-financial information are reported in a mutually related andbalanced way through an Integrated Reporting format.Additional information is given with reference to the CRE Index specified for the construction industry.All the data used in this report has been computed following the GRI G3 protocol with the exception ofa few cases not covered by the protocol,which have been analyzed according to the management standards of Daelim Industrial.
Verification
To ensure the objectivity and validity of the Sustainability Report, a third party verification was conducted,and the results are included on page 78 of this report.
Daelim Industrial Sustainability Report is also available on the company’s website,and we greatly appreciate your feedback.For further information or inquiries, please contact us.
AboutThis Report
Planning 1 Team, Daelim Bldg., 36 Jongno-1-gil, Jongno-gu, Seoul, KoreaTEL 02 - 2011 - 8543 / FAX 02 - 2011 - 8017 / E - mail [email protected] http://www.daelim.co.kr
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Contents
CEO Message
Company Overview
Business Areas
Sustainability Management of Daelim
Stakeholder Engagement
Materiality Matrix
Sustainability Performance Highlights
Economic Performance
DMA Disclosure on Management Approach
Foundation for Sustainable Growth
Stable Profit Creation
Distribution of Economic Values
Corporate Governance
Management Transparency
Risk Management
Quality Management
Environmental Performance
DMA Disclosure on Management Approach
Low-carbon Management System
Climate Changes Response through GHG Management
Development of Eco-friendly Technologies
Eco-friendly Business
Eco-friendly Construction
Flow of Material Goods
Social Performance
DMA Disclosure on Management Approach
Human Resources Development
Compensation and Benefits
Corporate Culture of Trust and Communication
Safety Management
Customer Satisfaction
Win-win Cooperation
Social Contribution : 5 Sharing Campaigns
Appendix
GHG Verification Statement
Third Party Verificationv Statement
GRI INDEX
Awards/ Memberships
Financial/ Environmental/ Social Data
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June 2014CEO & President
Cheolgyun Lee
Dear stakeholders that have encouraged and supported Daelim Industrial,
I would like to extend my heartfelt gratitude for extending generous interest and encouragement for the growth and development of Daelim Industrial last year.
Despite the market environment that is more challenging than ever in 2013, we diversified overseas order portfolios including the construction of a 1,000MW coal-fired power plant in Malaysia and a refinery expan-sion project in Sohar, Oman, and solidified our strong presence in the plant sector. And yet, our management performance was sluggish in some overseas projects year-on-year due to higher project cost. We will do the utmost to manage the cost rate and risks by enhancing profitability covering from bidding to selective order acquisition, and improving all the processes ranging from construction work to completion.
In terms of environmental sustenance, we have consistently controlled the greenhouse gas emissions and succeeded in reducing the amount of emissions by 22% as a way of signing a pilot project against the Target Management Scheme for Greenhouse Gas Emission and Energy Consumption with the Ministry of Land, Infrastructure and Transport. As such, we are recognized as a leading company in response to climate change. We have taken the lead in eco-friendly construction by having 7 green construction technologies certified by the government.
Through the on-site safety management through SORA (Safety Operation Module & Risk Assessment), which was independently developed by the company in 2005, our top priority is on employee’s safety and health. Our accident rate in 2013 was the lowest in the construction industry. Meanwhile, 124 hours of training were performed per head through our continued investment and efforts in talent development. Our sharing and volunteering activities were consistently underway for community in alignment with the construction industry.
As a result of such economic, environmental and social performance, Daelim Industrial was included in the 2013/14 DJSI World Index, broadening our prestige as a company that excels in sustainable management throughout the world.
Daelim Industrial has led the development of construction culture in Korea based on the trust robustly built with shareholders & customers and business partners as well as traditions of corporate management pur-suant to ‘basics and principles’ for the past 75 years. We have overcome fierce competitions with world-re-nowned construction companies. Each and every employee at Daelim Industrial will fulfill their responsibil-ities and roles to enhance the stakeholder value for you by joining competencies together. We sincerely ask your unyielding interest and support.
Thank you.
Our prestige will broaden as a company that excels insustainable management by complying with the basic norms andprinciples that have been maintained for the past 75 years
02 DAELIM 2013 Sustainability Report
Message from the CEOManagement Principles
Message from the CEO
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*As of the 2013-end K-IFRS consolidated balance sheets*Credit Rating Agencies: Korea Investors Service, Korea Ratings Corporation, National Information & Credit Evaluation
Established on Oct. 10, 1939 Sale 9.8 trillion Won
Total Assets 10.8 trillion won Orders(Construction) 8.8 trillion Won
Credit Rate AA- Number of Employees 5,456
Daelim Industrial founded in 1939 offers diverse services and products in the construction sector including plant, civil and building & housing, and the petrochemical sector. It is home to perfect business portfolios covering not only plant design, construction and pilot operation but also production, sales and export of petrochemical products. Daelim Industrial has distributed surplus dividends for 34 consecutive years as one of Korea’s top 100 companies for 58 years from 1955, and is Korea’s representative global contractor with seasoned experiences in construction in 35 countries across the globe.
- First company to make profits from an overseas construction project
- First company to enter the Kuwaiti, Iranian, and African markets
- First company to establish an R&D center in the construction industry (Year 1980)
- First company to launch an apartment brand, e-PyunhanSesang, in Korea (Year 2000)
- First company to localize suspension bridge technology in Korea
- Included in the 2013/14 DJSI World Index (2013/14)
An Ambitious Construction Company that Takes Initiatives and Pursues the Best
*As of March 1, 2014 *As of March 1, 2014
ConstructionBusiness
Petrochemical Business
Plant Business Division Head Office
Building & HousingBusiness Division
Public Business Office
Civil Business Division Plants
Research InstituteDevelopment &Investment Office
Yeosu PE
Yeosu PB
Jeonju FILMManagement CorporateDivision
Technology R&D Institute
Organization ofConstruction Business
Organization Chart forthe Petrochemical Business Division
4 divisions, 17 offices, 1 institute, 102 teams 1 division, 28 teams
Head Office : 36 Jongno-1-gil, Jongno-gu, Seoul, KoreaHead Office : 11F, Korea Chamber of Commerce and Industry, 39 Sejongdaero, Jung-gu, Seoul, Korea
03
Company Overview
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The Plant Business Division possesses the world’s topnotch technological prowess in var-ious fields including oil & gas, refinery, petro-chemical, and power generation. Since we penetrated overseas plant markets in 1973 for the first time ever as a Korean engineering & construction company, we have positioned our-selves as a global contractor recognized in the international markets by implementing 483 proj-ects in the Middle East, Southeast Asia, Africa, and China for decades
The Civil Works Business Division has Korea’s top-tier track records in various fields such as bridge, dam, port, railway, road, and water re-source, and it has secured the world’s topnotch technological prowess through which Daelim can build a suspension bridge on its own in the special bridge field. Based on all these, we en-deavor to take a great leap forward as a global company by expanding our project performing areas to overseas.
Plant Civil- The only company in Korea capable of generating synergies in the EPC and petrochemical O&M
- Acquired the overseas order volume of KRW 5.2 trillion (in plant) in 2013
- No.1 in the record of overseas projects : 483 Projects ·Petrochemical : 170 ·Oil/ Gas/ Refinery : 193 ·Power plant : 120
- Construction of the world's 4th longest suspension bridge (span length : 1,545m) with proprietary technology : Yi Sun-sin Bridge (Year 2013)
- Construction of the largest dam in Iran : Karun Dam (Year 2001)
- Korea’s first RCD-applied exclusive flood-controlling dam (Hantan River Dam expected in 2015)
- Construction of the largest advanced sewage treatment facility and its modernization (2 million tons/day) : Seonam Sewage Treatment Plant (Year 2009)
- Selected as the representative company in the Sangju-Yeongcheon Highway Project, the largest private investment project in Korea (completed in 2012, total investment volume of KRW 2.2 trillion)
- No. 1 in the order volume in the civil engineering in Korea in 2013
*As of March. 1, 2013*Units : 100 million won
Algeri
Singapore
Russia
Hungray
Iran
Kuwait
Oman
Vietnam
Philippines
China
Pakistan
Moscow Office
Daelim Hungary Kft
Tehran Office
DALIN(Nanjing) Construction Project Management Co.,LtdBeijing Office
48
1,380
578
674
7,731
18,355
11,1471,198
563
Kuwait Office
Muscat Office
Hanoi Office
Daelim Philippines Inc.
12,951
MalaysiaDaelim (Malaysia) Sdn. Bhd
Brunei Indonesia
356 1,069Brunei Office PT.Daelim Utama Construction
U.A.EAbu Dhabi Office
Saudi ArabiaDaelim-Dar Co., LtdDaelim Saudi Arabia Co., Ltd
Libya
224
04 DAELIM 2013 Sustainability Report
Business Areas
Business Areas
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Daelim’s Building & Housing Division has se-cured advanced technological capabilities, vari-ous construction experiences, and data in APTs and general building & housing fields. Since we adopted a brand APT for the first time ever in Ko-rea, we have supplied 110,000 units of APTs for the past 13 years, and we distinguish ourselves in various fields ranging from business facilities, hotels, medical facilities, and educational facili-ties to sports and logistics facilities.
Daelim’s Petrochemical Business Division bo-asts of high competitiveness in terms of tech-nological prowess and production field in the polyethylene, polybutene, and film businesses. This is actually proven through the polyethylene business, where we boast of the world’s top-tier metallocene catalyst technology, polybutene business where we are no. 1 in terms of mar-ket share based on the open market, and film business where we take pride in having Korea’s largest BOPP film production capacity.
Building & Housing Petrochemical Business - Construction of the first BIM-based facility in Korea : Yongin Civil Athletics Park (Year 2010)
- Construction of Korea’s largest office/hotel/shopping multi-functional building: Korea Center for International Finance in Yeouido (Year 2011)
- Construction of Korea’s largest exhibition facility: Yeosu Expo International Pavilion (Year 2012)
- Construction of Korea’s highest-tier housing landmark : Acro River Park in Banpo (Year 2014)
- As of 2013, No.1 in construction of hotels in Korea, and supplied Apartment houses complex with 110,000 units
Owning Asia’s No.4 NCC- Production capacity : 1.91 million tons/year as for ethylene Touting Innovative Technologies- Developing and commercializing metallocene PE for the first time in Korea, touting the source technology- Owning the source technology for catalyst and process for CON-PB, HRPB- Commercializing HRPB for the second time in the world (in 2009)
Holding the World-class Capacity for Operation and Facility Management - Maintaining the NCC operation rate of over 95% a year- Holding the plant expansion capacity of the top level in the industry (as for ethylene: 950,000 tons/year 1.91 million tons/year)- For NCC, conducting the world’s top-level energy efficiency operation (according to the evaluation of Solomon Study)
Ranking 2nd in the World (28% of market share) - 140,000 tons/year - Designated as the world’s top product by the Ministry of Trade, Industry and Energy (in 2007)
Outstanding Process Management andFacility Management Capacity - Holding experiences in over 50 petrochemical project O&M- O&M in POLYMED Plant in Algeria - South Pars Plant CSU O&M in Iran
U.S.AHouston OfficeDaelim USA Inc.
We Create,Finance,Build andOperate the World
Materiality Analysis (Global Daelim)Customers,Shareholders &Investors
41
Suppliers
56
Unit : Point
Employees
78
LocalCommunities
67
PublicSectors
45
05
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Daelim Industrial has a firm belief that providing stakeholders with the highest level of value and satisfaction is the best way to realize the corporate philosophy of 'future creation,' 'respect for humanity' and 'customer trust' and enhance the company's competitive edge. In 2008, Daelim Industrial established CSR Committee in order to listen to the voices of stakeholders and facilitate communication for sustainability management strategies.
Sustainability Management StrategiesWith a growing recognition that 'change' and 'innovation' are only feasible when the underlying values such as 'basics,' 'principle' and 'promise' are painstakingly implemented, Daelim Industrial has announced 'basics,' 'principle' and 'promise' as the driving force for sustainability management. The corporate philosophy of Daelim Industrial to achieve affluence, happiness and the infinite progress of human society contains the concept of sustainability management, which enables the company to plan for a sustainable future and generate values for all stakeholders.
Core Tasks Initiatives Major Activities Expert Interviews
IntegrityManagement
Transparency management,Ethical management, Social responsibilities
Ethical Management - The Charter of Ethics, The Code of Ethics, Cyber Shinmungo, Operation of the Compliance Program
p.25
EnvironmentalManagement
Eco-friendly constuction projects Climate Change Response, Development of eco-friendly technologies,Eco-friendly Site Management, Green Business, Green Habits
p.38
SafetyManagement
No industrial accident!Start from the basics
SORA (Safety Operation Module & Risk Assessment), Safety monitoring system
p.65
SharingManagement
Social responsibilities through5 Major Sharings
Sharing of Happiness, Friendship, Clarity, Culture, and Hope p.74
Win-win CooperationManagement
Growth of suppliers equals the growth ofDaelim Industrial
Win-win cooperation strategies, support for shared growth
Training/workshops for suppliers
p.71
Core Tasks for Sustainability Management
Respect to theHumanity
Creation for theFuture
Faith withCustomer
Corporate Philosophy =Vision forSustainability Management VISION
Create a comfortable, affluent way of life and promote infinitegrowth and progress of humanity.
06 DAELIM 2013 Sustainability Report
Sustainability Management of Daelim
Sustainability Management of Daelim
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Director of DNV GL
Seung-Hyeon Gwak
How do you see any changes in the recent trend for sustainable management?
Wide-ranging issues on sustainable management have emerged in different sectors, but many stakehold-ers have recently paid attention to sustainability and anti-corruption in a supply chain.
In the same pipeline, what is your expert view for companies to respond tothe trend of sustainable management?
Companies can make more effective responses to major issues through a risk-based approach. Measures to ease risks must be taken, first and foremost, including risk assessment for pending issues and due dili-gence for high-risk areas.
What are Daelim Industrial’s strengths and weaknesses in a risk-based approach?
For a general construction company like Daelim Industrial where overseas projects take a big portion, one of the big strengths is seasoned experiences with major clients in advanced countries in numerous projects. However, more efforts are needed for subcontractors and suppliers involved in a project to protect human rights due to complexities of the supply chain. It would be also conducive to establish a management sys-tem to comply with anti-corruption laws that are getting harsher throughout the world.
One of the major issues in sustainable management is‘strengthening governance for sustainable management.’ Could you share your insights onDaelim Industrial’s strategies, e.g. reinforcing the participation of the board of directors andthe top management in sustainable management and establishing a reporting system?
It would be essential to have a system for the board of directors to monitor sustainable management issues regularly and make prompt decisions. Some solutions would include incorporating sustainability issues on the board’s top agenda pursuant to the Articles of Incorporation or the operational rules for the board; indi-cating the monitoring intervals; and ensuring that the topic of sustainable management could be discussed and reviewed in the top decision-making body of the company. In order to strengthen governance, a greater focus must be on the eligibility of decision-makers. Their eligibility could be complemented through training on major issues and meetings with stakeholders. A measure for proactive stakeholder engagement could be inviting major stakeholders by the CEO on a regular basis, explaining about corporate sustainable man-agement and listening to stakeholders’ advice and ideas.
In sustainable management,
it is a must to establish a
management system to
protect human rights in overseas
construction projects and
comply with global anti-corruption
laws and regulations
07
Expert Interviews
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Daelim Industrial has open channels of communication for all stakeholders in order to provide a constant exchange of economic, environmental and social values, and we strive to improve our internal processes to generate better values.
Stakeholders of Daelim IndustrialDaelim Industrial selects stakeholders through media analysis and interviews with companies in the same industry, suppliers and internal employees and makes a continuous effort to provide channels of communication and collect opinions from diverse stakeholder groups.
Customers· Company website (Cyber Shinmungo)
· Customer Satisfaction Center at e-PyunhanSesang
· Orange service
· Assessment of levels of customer satisfaction
· Homemaker's Council
· On-line Communities
Employees· Hansup Broadcasting
· Hansup TalkTalk
· Hansup Speech Podium
· Hansup Council
· Hansup Club
· Conflict Resolution Group
Shareholders & Investors· General Meeting of Shareholders
· Company Website (IR inquiry)
· Investor Relations Conference
· Data Analysis, Retrieval and Transfer System (DART)
· Annual Report Annual Performance Report
Suppliers· EohkkaeDongmu (Close Partnership)
· SCMS (suppliers)
· Award for outstanding suppliers
· Supplier meeting
· D&P Association
Public Sector· Industry meeting
· Public Meetings for laws and regulations Construction Association
· Participation in government assignment/conference
Major Issues and Expectations of StakeholdersDaelim Industrial conducted a survey to reflect major areas of interest for stakeholders to corporate management in a broader sense, and selected the following areas. Moreover, activities under each issue are reflected and practiced in actual management activities.
Classification Economic Issues Environmental Issues Social Issues
Customers Quality products/servicesCustomer satisfaction
Eco-friendly, low-energy technology andproducts
Customer management activities Quality Management
Shareholders &Investors
Capital and investment Distribution of management performance
Eco-friendly TechnologyGreen Business
Ethical managementDevelopment of new technologies
Suppliers Shared growth Green purchase, Green Procurement Win-win management strategies
Employees Wages and compensationsIncrease in productivity
Green HabitRegistration and awards fornew technologies/patents
Human resources developmentWelfare and benefitsZero accident rates
Local Communities Donations Eco-friendly construction and bio-diversity Engagement in regionalenvironmental conservation activities
Social contributions
Public Sector Tax payment Compliance with environmental laws andregulations
CP (Compliance Program)
Values Shared with Stakeholders
Daelim Industrial’s Stakeholder Communication Channels
Local Communities· Company Website
· Contributions to local communities Sharing of Happiness, Culture, Friendship, Hope, and Clarity
· Charity Bazaar, close relationship
08 DAELIM 2013 Sustainability Report
Stakeholder EngagementMateriality Analysis
Stakeholder Engagement
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Daelim Industrial has performed a materiality assessment in order to systematically manage issues that can affect sustainable growth and development of the company. Cores issues have been structuralized to finalize on the issues to be reported and reflected in this report. Core issues that are selected will be subject to continued management through relevant indicators.
An analysis has been made of the current status, major sustainability management issues, social interest level and business effect level of Daelim Industrial from the perspectives of stakeholders.
Survey for Internal Stakeholders
· Time period : 2014. 4. 17 ~ 4. 23· Method : Survey made through the company's intranet· Response : 2,303 people (valid : 2,143 people)
· Time period : 2014. 4. 17 ~ 4. 25· Method : On-line survey, e-mail questionnaire, interviews· Response : 141 people (valid : 138 people)
· Time period : April ~ May, 2014· Expert interviews were conducted on sustainable management and five core tasks – integrity management, green management, safety management, sharing management and win-win cooperation management. The outcome was reflected in this report.
Survey for External Stakeholders Stakeholder Interviews (expert interviews)
Assessment Process
Step . 1 Defining Sustainability Issues Step. 2 Stakeholder Review Step. 3 Materiality Assessment and Section of Issues to be Reported
External Issues · International standards/guidelines on sustainable management (including G4/DJSI(2014)· Issues of companies that excel in sustainable management · Major issues in the construction industry · Media research
Internal Issues· Strategic tasks for Daelim Industrial (2012~2014)
Stakeholder Survey· Period : April 17 ~ 25, 2014· Methodologies · Internal : Intranet · External : Online surveyinterviews
Expert Interview (Draft)· External experts relevant for core issues on sustainable management · Questionaire design
Materilaity Assessment· Materilaity Assessment· Materiality Matrix
Selection of Issues to be Reported· Reporting prioritization and selection of issues to be reported· Selection of special features· Reflection in the Sustainability Report
STEP. 2 Stakeholder Review
Analysis ofExternal Issues
1. Analysis of International Standards Pertaining to Sustainability ManagementIn order to understand the issues of global social responsibilities of a corporation, an analysis has been made of international standards and benchmark indexes related to sustainability management such as ISO2600, GRI, and DJSI, and a list of core issues about global sustainability management has been made.
2. Company AnalysisInclination of stakeholders and major issues in the construction industry were identified through the cases of sustainable management of excellent companies in sustainable management as well as construction companies of home and abroad, and the analysis of the Sustainability Report.
3. Media AnalysisAn analysis of 1,037 articles about Daelim Industrial, which appeared in major daily newspapers in 2013, has been conducted for the purpose of uncovering the major issues of interest to the stakeholders. Media analysis has been performed in the order of data collection, analysis of key word issues and categorization and extracting the major issues related to sustainability management.
Extracting 24 Issues forthe Materiality Assessmentof takeholders
Through the internal and external issue analysis, 8 issues were selected from the economic, environmental and social areas, coming up with 24 issues in total. We conducted a stakeholder survey for measuring stake-holder interest on the 24 issues and the materiality of sustainable management.
STEP. 1 Defining Sustainability Issues
Analysis ofInternal Issues
We have analyzed the relation between the management principles and strategic tasks of Daelim Industrial in 2012 and 2014 and the major issues related to sustainability management and their internal impacts.
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Materiality Analysis
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Inte
rnal
Sta
keho
lder
s
External Stakeholders
Materiality Matrixof Daelim
Major issues related to the sustainability management of Daelim Industrial have been selected on the basis of the data collected through surveys for internal and external stakeholders and disclosed after internal review.Results of the materiality test revealed that the issues of ‘development of eco-friendly technologies’ and ‘laying the foundation for sustainable growth’ with regard to future growth engines of Daelim Industrial were selected as the most material issues again as in the previous year. Due to the impact of environmental issues and demand for the expansion of communication, the materiality of ‘eco-friendly construction’ and ‘expansion of internal communication’ soared year-on-year. Such stakeholder groups as shareholders, customers and those in the public sector selected ‘eco-friendly technologies and construction’ as the most material issue while suppliers found ‘win-win cooperation and shared growth’ as the most material one. Community selected ‘raising customer satisfaction’ as the top priority. The most material issue for internal employees was ‘laying the foundation for sustainable growth’ as in the previous year.
Economic Issues
Environmental Issues
Social Issues
2013 Assessing Materiality
Based on the materiality test, 10 core issues, 20 sustainable management issues and 3 potential issues were selected in the order of material-ity. Results of the materiality test by stakeholder as well as information on major issues in the economic, environmental and social sectors are disclosed in the DMA for each.
01 Development of Eco-friendly Construction Technology 02 Foundation for Sustainable Growth
03 Eco-friendly Construction
04 Climate Change Response
05 Strengthening Global Management
06 Hunting and Development of Talent
07 Working Environment and Welfare for Employees
08 Enhancement of Customer Satisfaction
09 Win-win cooperation and shared growth
10 Expansion of internal communication
10 Core Issues
11 Quality Management
12 Safety and Health Issues of Employees
13 Fair trade
14 Establishment of an Advanced Environmental Management System
15 Compliance with environmental laws
16 Green Communication
17 Ethical Management
18 Expand Sharing Projects such as Social Contributions
19 Improvement in profitability
20 Soundness of Corporate Governance
20 Sustainable Management Issues
21 Financial/Non-financial Risk Management
22 Response to Water Shortage
23 Non-discrimination and Respect for Human Rights
24 Protection of Bio-diversity
Potential Issues for Sustainable Management
STEP. 3 Assessing Materiality & Selecting Reporting Issues
20 Sustainable Management Issues
10 Core Issues
Potential Issues
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13
05
1720
02
02
14
16
08
06
23
09
09
07
07
12
18
10
10
11
04
01
01
03
03
24
08
04
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10 DAELIM 2013 Sustainability Report
Materiality Analysis
Materiality Analysis
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The concept of sustainable management seems distant without being related to by employees. It would be better for employees to understand it, if the con-cept is explained through specific case studies, which are shared with employ-ees. It would be also conducive for employees if sustainable management goals and the status of our company are quantified and disclosed in a semi-an-nual and annual basis.
Our Hansup spirit embodies our directions to advance towards a global top-tier player.
01Such an attempt to listen to employees’ ideas deserves highest acclaims. Wouldn’t this be dubbed as sustainable management? It would be also neces-sary to encourage more employees to voice out their thoughts via SNS. Finan-cials would have to be considered at the same time, but if the directions to move forward could be mulled over together, wouldn’t we be able to set a vision for sustainable management?
02
05Corporate sustainable growth can be attained when growth is based on its cor-porate culture and traditions. Traditions of excellence are the driver of growth, which must be passed down lest they vanish at a time when changes and inno-vation are required for a higher leap and growth.
06
Internally, the PDCA cycle must be thoroughly managed for sustainable man-agement strategies could be escalated into execution and performance. Exter-nally, possible impact on external stakeholders including customers and share-holders must be thoroughly managed.
07 08Daelim Industrial has steadily maintained the construction business for 75 years. The company seems to tap into the developer business as its new growth engine, and as long as its fundamentals are kept, the company will thrive for over 100 years. Amid the recent spotlight on safety, I hope the company could take the lead in setting a culture for construction safety based on thorough train-ing on and implementation of safety in and outside the company.
Daelim Industrial Considers Sustainable Economy
Ideas of various stakeholders including customers,
shareholders, investors, suppliers, government and community, are
proactively gathered and reflected in corporate management.
We will work even harder for sustainable development through
your encouragement, support and genuine insights.
PROFITEconomic Growth
PLANETEnvironmentalStewardship
PEOPLESocial Progress
The basis for sustainable management is trust. A company can counter changes in the management environment only when it builds up trust with customers and suppliers, and when employees form trust with the organization. Trust with customers is based on high quality, trust with suppliers is based on sharing management, and trust with employees is based on welfare and stability in em-ployment. Companies’ highest goal is cost reduction in a fierce environment, and they must ensure that trust is not lost for the quality, sharing management, employment welfare and stability in employment throughout the way.
Sustainable management has been recently considered as a corporate stra-tegic goal, because customers strongly prefer companies that fulfill social re-sponsibilities, which is directly linked to corporate competitiveness. Daelim Industrial as a construction company needs to strategically set diverse social responsibilities, including collaboration-based shared growth, contribution to the global environment and re-investment of surplus revenues from public proj-ects.
03 04
11
Stakeholders’ Opinions onSustainable
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Areas Long-term Strategies 20 Sustainable Management Issues Materiality of Stakeholders Major Performance in 2013 Plans for 2014
Shareholders &
Customers Suppliers
Local Communities
PublicSector
Employees
Economic Foundation forSustainable Growth
Leaping higher as global developerand expanding overseas business
Foundation for Sustainable GrowthM H H M H
· Acquired equity in Millmerran Power Plant, Australia · Established Daelim Energy
· Completion of Korea’s largest power plant, Pocheon Power
Global managementM M H M H
· Advanced into Malaysia and Oman · Expanded overseas orders (64% abroad, 36% domestic)
· Continued expansion of overseas advancement· Profit scale-up and execution risk management through selective order acquisition
Profit scale-upL H M H M
· Revenues : KRW 9.8469 trillion (consolidated) · Operating Income : KRW 39.7 billion (consolidated)
· Revenues : KRW 10.1329 trillion (consolidated)· Operating Income : KRW 360 billion (consolidated)
Corporate Governance Transparent management ofthe board of directors
Soundness ofCorporate Governance M L H M L · Held the 18th board of directors meeting
(attendance rate of outside directors: 91%)· Transparent management of the board of directors, andsharing of information on stakeholders
Integrity Management Embodying integrity management within the organization, and complying with business-related laws
Ethical ManagementH M M M L
· Operated Cyber Shinmungo· Reinforced training for employees to embody integrity managementwithin the organization
· Operation of Cyber Shinmungo· Employee protection (handling reported cases/cases under special commands)
Fair tradeH M M M M
· Improved the corporate culture for sites· Intensified reviews through the Internal Trade Committee
· Continuous execution of compliance programs and embodiment of mindset for fair trade· Reinforcement of risk management for suppliers
Quality management Establishing quality management activities
Quality managementM M L M M
· Improved quality certification & training, and the quality management system· Improved the training and quality of 23 major power plant suppliers
· Continuous maintenance of quality-related certification and acquisition of new certification· Expansion and support for preventive reviews to establish quality control in an early phase
Environmental Environmentalmanagement system
Establishment and certification ofadvanced green management system
Establishment of an advancedenvironmental management system L M M H M · Internal/External review of the Environmental Management System (ISO14001) and
Green Management System· Internal/External review of the Environmental Management System (ISO14001) andGreen Management System
Eco-friendly construction Conducting energy-efficient construction considering the environmental impact
Eco-friendly constructionH H H H H
· Development of technologies on low energies/GHG and application to sites· Acquisition of an award in the Construction Environment Management Contest
· Development of eco-friendly technologies and cost reduction by applying the technologies to sites
· Acquisition of an award in the Construction Environment Management Contest
Compliance with environmental lawsand regulations M M M M M · Response to legislation/amendment of environmental management laws
(training and reflection of internal standards)· Response to legislation/amendment of environmental management laws(training and reflection of internal standards)
Development ofEco-friendly Technology
Securing new growth engines by developing construction technology products of the future
Development of Eco-friendlyTechnology and business H H H H H
· 7 cases of certification of green technologies (in total)· Distribution of eco-friendly multi-housing units by 100%· Continuous participation in national policy researches on Carbon Capture &Storage and water treatment technologies
· Continued development of green technologies and distribution ofeco-friendly Apartment houses- 2 cases for green technologies, 4 cases for application/extension- Distribution of eco-friendly multi-housing units by 100%
Climate ChangeResponse
Reduction of GHG through target management (5% by 2015)
Climate Change Response H H M H H · Reduction of GHG emissions by 22% year-on-year (5% reduction by 2015 for the mid-term goal)· Participation in pilot projects on GHG target management in the construction industry
· Continuous activities to reduce the GHG emissions· Reduction target : 5% by 2015 (compared to 2012)
Response to water shortage M L M L M · Acquisition of technological edge in water treatment (e-Tris)· Operation of real-time monitoring systems for the water used
· Acquisition of technological edge in water treatment (e-Tris)· Operation of real-time monitoring systems for the water used
Social Cultivating Talented Workforce
Recruiting and training global,talented individuals in constructionwith Hansup spirit
Hunting anddevelopment of talent M H M H H
· No. of employees (Construction Business) : 4,944· No. of new employees : 177· No. of training hours per head : 124
· Talent search : Recruitment of new employees (recruited 94 in the first half)· Talent development : Training for 120 hours per individual (maintaining the three year’s average)
Improvement onemployee working conditions
Raising awareness among employees and enhancing the quality of life
Working environment andwelfare for employees M M L L H
· Extension of children’s tuition fees/medical fees, and operation ofselective welfare systems
· Communication on the working environment through Hansup Council
· Continuously gathering employees’ ideas and expanding welfare through Hansup Council
In-house CommunicationM L L L H
· Operation of internal communication channels (Hansup Plaza, Cyber Shinmungo, etc.)· Thank U Campaign (Corporate Management Division)
· Operating internal communication channels (Hansup Plaza, Cyber Shinmungo, etc.)· Thank U Campaign (expanding it company-wide)
Safety and health Continuous improvement onthe safety and health managementsystem to achieve zero percent ofindustrial accident rate
Safety and Health Issues ofEmployees M M M H M
· Disaster Rate of 0.09% (E)· Operation of the SORA (Safety Operation Module & Risk Assessment)
· Maintaining the industry’s lowest disaster rate : Targeting zero accident by 2014· Continuously improving the safety & health management system
Win-win Cooperation Achieving the shared growth through continued cooperation and expansion of support
Win-win CooperationM H L H M
· Selected as the most excellent company in large-enterprise & SME win-win cooperation· Operation of the Idea Contest
· Supporting financial/ technology development/ training/management activities continuously
Customer Satisfaction Expanding the space forcustomer participation and raisingcustomer satisfaction
Enhancement of customer satisfactionM M H M M
· Satisfaction of Orange Service : 95 points · Enhancing customer satisfaction by securing items for Orange Service, etc.
Social Contributions Continuously expanding activities of sharing in conjunction with the construction industry
Increase sharing activitiesM M H H L
· Donations : KRW 3.8 billion· Social contributions per head : 11 hours
· Strengthening social contribution activities aligned with the Group’s· Social contributions per head : 11 hours
H : High M : Medium L : Low
12 DAELIM 2013 Sustainability Report
2013 Sustainability Performance Highlights
2013 Sustainability Performance Highlights
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Areas Long-term Strategies 20 Sustainable Management Issues Materiality of Stakeholders Major Performance in 2013 Plans for 2014
Shareholders &
Customers Suppliers
Local Communities
PublicSector
Employees
Economic Foundation forSustainable Growth
Leaping higher as global developerand expanding overseas business
Foundation for Sustainable GrowthM H H M H
· Acquired equity in Millmerran Power Plant, Australia · Established Daelim Energy
· Completion of Korea’s largest power plant, Pocheon Power
Global managementM M H M H
· Advanced into Malaysia and Oman · Expanded overseas orders (64% abroad, 36% domestic)
· Continued expansion of overseas advancement· Profit scale-up and execution risk management through selective order acquisition
Profit scale-upL H M H M
· Revenues : KRW 9.8469 trillion (consolidated) · Operating Income : KRW 39.7 billion (consolidated)
· Revenues : KRW 10.1329 trillion (consolidated)· Operating Income : KRW 360 billion (consolidated)
Corporate Governance Transparent management ofthe board of directors
Soundness ofCorporate Governance M L H M L · Held the 18th board of directors meeting
(attendance rate of outside directors: 91%)· Transparent management of the board of directors, andsharing of information on stakeholders
Integrity Management Embodying integrity management within the organization, and complying with business-related laws
Ethical ManagementH M M M L
· Operated Cyber Shinmungo· Reinforced training for employees to embody integrity managementwithin the organization
· Operation of Cyber Shinmungo· Employee protection (handling reported cases/cases under special commands)
Fair tradeH M M M M
· Improved the corporate culture for sites· Intensified reviews through the Internal Trade Committee
· Continuous execution of compliance programs and embodiment of mindset for fair trade· Reinforcement of risk management for suppliers
Quality management Establishing quality management activities
Quality managementM M L M M
· Improved quality certification & training, and the quality management system· Improved the training and quality of 23 major power plant suppliers
· Continuous maintenance of quality-related certification and acquisition of new certification· Expansion and support for preventive reviews to establish quality control in an early phase
Environmental Environmentalmanagement system
Establishment and certification ofadvanced green management system
Establishment of an advancedenvironmental management system L M M H M · Internal/External review of the Environmental Management System (ISO14001) and
Green Management System· Internal/External review of the Environmental Management System (ISO14001) andGreen Management System
Eco-friendly construction Conducting energy-efficient construction considering the environmental impact
Eco-friendly constructionH H H H H
· Development of technologies on low energies/GHG and application to sites· Acquisition of an award in the Construction Environment Management Contest
· Development of eco-friendly technologies and cost reduction by applying the technologies to sites
· Acquisition of an award in the Construction Environment Management Contest
Compliance with environmental lawsand regulations M M M M M · Response to legislation/amendment of environmental management laws
(training and reflection of internal standards)· Response to legislation/amendment of environmental management laws(training and reflection of internal standards)
Development ofEco-friendly Technology
Securing new growth engines by developing construction technology products of the future
Development of Eco-friendlyTechnology and business H H H H H
· 7 cases of certification of green technologies (in total)· Distribution of eco-friendly multi-housing units by 100%· Continuous participation in national policy researches on Carbon Capture &Storage and water treatment technologies
· Continued development of green technologies and distribution ofeco-friendly Apartment houses- 2 cases for green technologies, 4 cases for application/extension- Distribution of eco-friendly multi-housing units by 100%
Climate ChangeResponse
Reduction of GHG through target management (5% by 2015)
Climate Change Response H H M H H · Reduction of GHG emissions by 22% year-on-year (5% reduction by 2015 for the mid-term goal)· Participation in pilot projects on GHG target management in the construction industry
· Continuous activities to reduce the GHG emissions· Reduction target : 5% by 2015 (compared to 2012)
Response to water shortage M L M L M · Acquisition of technological edge in water treatment (e-Tris)· Operation of real-time monitoring systems for the water used
· Acquisition of technological edge in water treatment (e-Tris)· Operation of real-time monitoring systems for the water used
Social Cultivating Talented Workforce
Recruiting and training global,talented individuals in constructionwith Hansup spirit
Hunting anddevelopment of talent M H M H H
· No. of employees (Construction Business) : 4,944· No. of new employees : 177· No. of training hours per head : 124
· Talent search : Recruitment of new employees (recruited 94 in the first half)· Talent development : Training for 120 hours per individual (maintaining the three year’s average)
Improvement onemployee working conditions
Raising awareness among employees and enhancing the quality of life
Working environment andwelfare for employees M M L L H
· Extension of children’s tuition fees/medical fees, and operation ofselective welfare systems
· Communication on the working environment through Hansup Council
· Continuously gathering employees’ ideas and expanding welfare through Hansup Council
In-house CommunicationM L L L H
· Operation of internal communication channels (Hansup Plaza, Cyber Shinmungo, etc.)· Thank U Campaign (Corporate Management Division)
· Operating internal communication channels (Hansup Plaza, Cyber Shinmungo, etc.)· Thank U Campaign (expanding it company-wide)
Safety and health Continuous improvement onthe safety and health managementsystem to achieve zero percent ofindustrial accident rate
Safety and Health Issues ofEmployees M M M H M
· Disaster Rate of 0.09% (E)· Operation of the SORA (Safety Operation Module & Risk Assessment)
· Maintaining the industry’s lowest disaster rate : Targeting zero accident by 2014· Continuously improving the safety & health management system
Win-win Cooperation Achieving the shared growth through continued cooperation and expansion of support
Win-win CooperationM H L H M
· Selected as the most excellent company in large-enterprise & SME win-win cooperation· Operation of the Idea Contest
· Supporting financial/ technology development/ training/management activities continuously
Customer Satisfaction Expanding the space forcustomer participation and raisingcustomer satisfaction
Enhancement of customer satisfactionM M H M M
· Satisfaction of Orange Service : 95 points · Enhancing customer satisfaction by securing items for Orange Service, etc.
Social Contributions Continuously expanding activities of sharing in conjunction with the construction industry
Increase sharing activitiesM M H H L
· Donations : KRW 3.8 billion· Social contributions per head : 11 hours
· Strengthening social contribution activities aligned with the Group’s· Social contributions per head : 11 hours
13
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ECOnOMICPERfORMAnCEPRInCIPLE & POLICYThe creation of economic value is the fundamental growth strategy of
Daelim Industrial and serves as a pivotal source for
the pursuit of sustainable growth with all the stakeholders.
Daelim Industrial will continue to make every effort to
increase the economic value of the company and secure a foundation for
sustainable growth through its efficient use.
DAELIM 2013 Sustainability Report
14 Economic Performance
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KEY ISSuES
Fair trade
Improvement in profitability
Risk management
Strengthening global management
Ethical management
Corporate governance
Foundation forsustainable growth
Quality management
1
3
5
2
4
6
7
8
P. 24
P. 18
P. 26
P. 04
P. 23
P. 21
P. 16
P. 28
1
4
35
2
8
6
7
KEY fIguRES
PRIORItY SCALE fOR StAKEHOLDERS
Shareholders & Customers
Suppliers LocalCommunities
PublicSector
Employees
Fair trade H M M M MStrengthening global management M M H M HImprovement in profitability L H M H M
Ethical management H M M M L
Risk management L M L M M
Corporate governance M L H M M
Foundation for sustainable growth M H H M H
Quality management M M L M M*H - High M - Medium L - Low
KPI Units 2011 2012 2013
Sustainability DJSI Results of inclusion Asia Pacific Asia Pacific World
Financial Revenues (consolidated) KRW billion 79,881 102,533 98,469
Operating Income (consolidated)
KRW billion 4,375 4,861 397
CorporateGovernance
Board of Directors Times 27 23 18
Attendance rate, % 90 89 91
EthicalManagement
Disciplinary Number 7 6 8Level of external interest
Level of internal materiality
15
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Leaping Higher as A Global Developer byGathering the Existing Business Competencies Without any complacency about the existing title of a strong EPC player, we are about to make a leap forward as ‘a developer in the power generation and petrochemicals’ by gathering our 35-year competencies in the petrochemicals as well as our tested-and-proven construction capabilities in the global market. The year 2013 was significant in that we paved the way for developer projects by expanding and realigning business portfolios as a total solution provider, cover-ing all the processes, let alone our existing strength in construction – planning, designing, financing and operation, which used to be handled exclusively by global major developers. In Korea, we conducted the Pocheon combined cycle thermal power plant, which enabled us to secure internal capacities to fulfill all the processes in the power generation for the first time as a domestic construction company. In-ternationally, we plan to acquire operational know-how of a coal-fired thermal power plant by acquiring equity of Millmerran Power Station in Australia. Higher synergies are to be generated in our existing business sector driven by our experiences in power generation. Moreover, our accumulated operational know-how on fuel procurement, maintenance of power plants and efficient power supply will serve as an important stepping stone for Daelim’s roadmap to grow as a global developer.
Tongsuh Petrochemical
OuR VALuE IS
The vision for Daelim Industrial is to become
‘a developer in the power generation and petrochemicals.’
Our plan is on developer business based on the
know-how built through the operation of the
petrochemicals business for decades along with a
competitive advantage in the EPC sector
– tested and proven in the global market.
16 DAELIM 2013 Sustainability Report
Foundation for Sustainable Growth
foundation for Sustainable growth
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Pocheon Combined Cycle Thermal Power Plant– Korea’s largest scale power plant project where the value chain hasbeen completed by a construction company for the first time in the power generation industryPocheon Power Project to be completed in 2014 will be Korea’s largest in scale as a sinel private power plant (2 units of 1,560MW-780MW). It is Daelim Indus-trial’s landmark project where the value chain in the power generation industry has been completed.We have acquired flexibility in selecting main machinery taking up the biggest portion in the initial investment cost thanks to our independent design compe-tencies accumulated through seasoned experiences in EPC. As a result, project cost was lowered by about KRW 200 billion more than our expectations. It is significant indeed that vertical integration has been achieved through the proj-ect from design to operation, driven by project financing of KRW 1 trillion, differ-entiated competencies in EPC, and securing of competencies in O&M through collaboration with Korea Southern Power (KOSPO).Having our excellence in the project recognized in 2013, we could successfully refinance the subordinated borrowings of KRW 646.5 billion, through which, the financial cost saving of about KRW 75 billion is expected.
Pocheon combined cycle thermal power plant
Daelim Industrial’s First Cross-border Deal- Acquisition of equity of millmerran power station in australia Acquisition of the equity of Millmerran Power Station in Australia is the first-of-its-kind cross-border deal for Daelim Industrial. It was a big trigger for us to tap into the overseas power market. Millmerran Power Station (851MW) is a mine-mouth power plant where coals are procured from the nearby Commodore mine. Its commercial operation kicked in 2003, ranking third as a base power station in the merit order within Queensland, supplying electricity to about 1.1 million households. Believing that Australia is a strategic region for the power generation industry as one of the biggest producers of bituminous coal in the world, we formed an SPC with domestic financial investors and ended up acquiring 35% of the equity of the plant from Marubeni and Tohoku. Through the equity acquisition, we expect to build up our understanding of the ever-expanded merchant market, and competencies in coal O&M. We also plan to find more business opportunities through the partnership with our partner and global top-tier InterGen, and business network with Marubeni and GE.
Establishing Daelim Energy to Maximize Core CompetenciesBusiness Plan Daelim Energy will focus on energy projects, especially do-mestic and international power generation and petrochemical development projects. The company seeks to become a company specialized in energy ser-vices by developing resources and tapping into infrastructure businesses. Tar-get markets of Daelim Energy will mostly include the Southeast Asian market where the power infrastructure is lacking, given the increasing power demand. From then on, the company plans to make inroads into MENA, Latin America and South Africa on a gradual basis to make a robust presence as a global major developer.
Contribution to the Growth of the Group by Establishing Daelim Energy With the development of the power generation and petrochemicals, Daelim Energy will be capable of generating synergies with the existing competencies in the plant & civil and petrochemicals in the construction business.Tapping into power-related infrastructure will be made possible, including LNG terminals and railways. Resources development business including re-sources trading and equity investment in minefields will be jointly carried out with Daelim Corporation equipped with trading competencies. This will bring about business portfolio diversification and improved profitability in resources trading. Based on successful operation experiences in the petrochemicals for the past 35 years and competencies in m-PE and as PB licensor, a plan is underway for global expansion based on the entry into cracker & downstream and higher competitiveness in technologies and the market in MENA and North America.
Materiality Analysis Customers,Shareholders &Investors
57
Suppliers
78
Unit : Point
Employees
85
LocalCommunities
75
PublicSectors
55
17
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125
397
88,259
79,881
98,469
2011
The construction business of Daelim Industrial in 2013 made a success in diversifying the overseas market by advancing into the power generation market in Ma-laysia and the chemical engineering market in Oman. We laid the foundation to tap into overseas private power generation business through equity acquisition of Millmerran Power Station in Australia. However, management performance was lower than the previous year’s due to higher cost in some overseas projects. We will strive for cost rate management while raising profitability through selective order acquisition. The petrochemical business witnessed a drop of 0.4% year-on-year for sales due to fiercer market competitions and plant accidents despite the recovery phase of the global economy. However, year-on-year profitability improved as a result of expansion of sales for high value-added products, development of highly functional specialized products, continued quality innovation and cost improvement activities.
Construction Business Plant
5.7
Construction Business Plant
Construction Business Civil
5.6 1.5
1.8 1.3
1.1 1.6
Construction Business Building & Housing
Construction Business Civil
PetrochemicalsBusiness
139
3,798
4,375
101,849
2013
2013
2013
2013
2013
127
4,008
4,861
84,753
102,5332012
2012
2012
2012
2012
*including overseas subsidiaries
2011
-103
2011 2011
2011
Key Financial Performance Indicators
Order acquisitions in 2013 Sales in 2013
Sales Account
Debt Ratio
Net Profit during the Term Obtain Order _Including overseas subsidiaries
Operating Profit
*Numbers based on K-IFRS
Units : 100 million won Units : 100 million won
Units : 100 million won
Units : trillion won Units : trillion won
Units : 100 million won
Construction Business Building & Housing
Materiality Analysis Customers,Shareholders &Investors
28
Suppliers
63
Unit : Point
Employees
45
LocalCommunities
42
PublicSectors
64
*Domestic : KRW 3.8 trillion, Overseas : KRW 4.6 trillion
18 DAELIM 2013 Sustainability Report
Stable Profit CreationDistribution of Economic Values
Stable Profit Creation
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Local Communities : DonationThe amount of donations according to the 2013 income statement stands at KRW 3.8 billion, covering not only direct donations but also continued social contribution activities centered on five sharing programs (sharing of happiness, love, hopes, culture and brightness).
Suppliers : Procurement/ ServiceProducts and services are purchased from suppliers, and corresponding value in return is paid. Shared growth with suppliers is sought after through various means of support.
Government : TaxCorporate tax of Daelim Industrial in 2013 stood at minus KRW 3.3 billion. With shrinkage in the before-tax income, the corporate tax expenditures plum-meted.
382013
1182012
202011
OuR VALuE IS
Daelim Industrial shares the economic value,
which is generated through its diverse business operations,
with all the stakeholders including shareholders,
employees, the government and local communities in
various ways. We will continue to make an effort to
share more economic values with
our shareholders and all the other stakeholders in the future.
1,396
2013
1,5932012
-33
2011
Shareholders : DividendsAt the shareholders’ meeting held in March 2013, the cash dividends were set at KRW 4.05 billion. An appropriate dividend payout ratio will be maintained as a part of our policies for maximizing corporate value and focusing on sharehold-ers.
4,0502013
19,4902012
4,0502011
Employees : WagesThe number of employees stands at 5,456 in 2013, and KRW 444.3 billion was paid in forms of wages, retirement benefits and welfare benefits.
*Wages : Construction Business + Petrochemicals Business
3,046
3,791
4,112
349
365
331
2011 3,395
2012 4,155
2013 4,443
Construction Business Petrochemicals Business
Total wages Units : 100 million won
Monetary Donation
Outsourcing Fees/ Procurement Expenditures
Cash Dividend
Units : 100 million won
49,6782013
77,1152012
68,4632011
Outsourcing Fees/ Procurement Expenditures Units : 100 million won
Units : 100 million won
Units : 100 million won
19
Distribution ofEconomic Values
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Strengthening Corporate Competitiveness byFulfilling Tax Payment Duties Daelim, as a global leading construction and petrochemical company, main-tains a very competitive position as an EPC contractor in overseas construction market. Business environment is vastly and rapidly changing as competitions among EPC contractors increase and foreign tax authorities strengthen their taxable rights. Especially with the recent launch of BEPS(base erosion and profit shifting) project by OECD in July 2013, more countries are focusing on foreign companies to secure tax base putting pressure on global competitors like Daelim. Daelim, with a strategic approach that “taxpayer has the right to make optimal decisions to minimize tax liabilities within the boundaries of the tax law”, strives to minimize tax costs in conformity with domestic and foreign tax policies. In this regard Daelim pursues two main objectives, which are “to fulfil tax obli-gations as a global company” and “to strengthen company competitiveness”. These objectives are developed into our tax policies which are as follows :
Fulfil Foreign Tax Policies while Carrying Out Global Businesses Our first policy is about thoroughly studying local tax policies and tax treaties when en-tering into new foreign markets. This enables Daelim to verify types and volume of taxes to be paid during business execution phases and increase price com-petitiveness. Based on the study results, Daelim fulfils foreign tax obligations.
Minimize Foreign Tax Obligations Utilizing Double Tax Treaties Second policy involves intensive examination of double tax treaties and acquiring tax exemptions on works performed outside the country by taking advance mea-sures such as submitting tax exemption applications to the foreign tax author-ities.
Minimize Tax Costs by Utilizing Foreign Tax Credit Method Third policy fo-cuses on maximum utilization of foreign tax credit method rather than forcing too much on minimization of foreign tax obligations to optimally minimize tax costs while fulfilling local tax obligations.
Compute and Compare Tax Saving Contractual Schemes by Utilizing Tax Policies Given Forth policy involves forming tax strategies to be implemented specific to each project from very early stages of business by comparing several contractual schemes to minimize tax costs within the boundaries of domestic and foreign tax policies and treaties.
Tax Optimization in Cooperation with Local Tax Consultants Fifth policy fo-cuses more on practical issues rather than just the letters of the law. Daelim, in cooperation with local tax consultants, tries to optimize its tax policies in confor-mity with local practices by foreign tax authorities. Daelim carefully examines practical application of tax laws and treaties by each tax authorities in advance to minimize unpredicted situations.
Saudi Arabia SAMAPCO
20 DAELIM 2013 Sustainability Report
Distribution of Economic ValuesCorporate Governance
Distribution ofEconomic Values
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Ownership Structure and Legal StatusDaelim Industrial is a public company, which consists of General Shareholders' Meeting, a Board of Directors and an Auditing Committee. The total number of shares issued by Daelim Industrial as of the end of the year 2013 is 38,600,000 including preferred stock. Based on the number of common stocks issued, the ownership status shows that foreigners hold a 40.1% share, institutional in-vestors with a 27.2% share, affiliated individuals with a 24.0% share, and the remaining 8.7% is owned by other individuals and entities.
Organization of the Board of DirectorsThe Board of Directors at Daelim Industrial consists of 9 members: 4 internal directors and 5 external directors. The Board of Directors elects the CEO, who also serves as the chairman of the board according to the board regulations. Directors and members of the Audit Committee are appointed by the General Meeting of Shareholders with the relevant information about the candidates released in advance, helping shareholders fully exercise their voting rights. At the same time, qualified experts are appointed as directors so that the Board of directors can make practical contributions to corporate management. In partic-ular, external directors are appointed with the recommendation of the Outside Director Nominating Committee so that they can make decisions independent from the company, management or large shareholders.Outside directors are to be qualified with expertise and experiences in man-agement, economy, accounting, law and related skills to guarantee efficient and rational decision-making and expertise in the economic, environmental and social aspects. Cross-job GAP analysis is made in consideration of the diversity and complementary features of jobs, correlations can be found, which are then used as data to verify candidates. In case they are majority shareholders or have a special stake with the company, their appointment is restricted to prevent possible conflicts of interest within the board of directors.
OuR VALuE IS
Daelim Industrial practices
sustainable management through the establishment of
sound and transparent governance
and responsible management.OtherAffiliated IndividualsInstitutional InvestorsForeigners
40.1% 27.2% 24.0%
Bases on the Number of Common Stocks Issue
Classification Name Major Responsibilities
Internal Directors
Hae-Wook Lee CEO
Dong-Su Kim CEO, Chair of the Board of Directors, Chair of the Financial Committee, Member of the Compensation Committee
Chul-kyoon Lee CEO, Member of the Outside Director Nominating Committee
Jae-Yul Kim CEO, Member of the Finance Committee
ExternalDirectors
Soo-Geun Oh Member of the Audit Committee
Yeong-Jun Michael Shin Member of the Audit Committee, Member of the Compensation Committee
Sung-Kyun Lim Member of the Audit Committee, Member of the Finance Committee, Member of the Outside Director Nominating Committee
Dal-Joong Jang Member of the Compensation Committee
Tae-Hi Kim Member of the Outside Director Nominating Committee
Organization of the Board of Directors _as of March 31, 2014
Materiality Analysis Customers,Shareholders &Investors
57
Suppliers
22
Unit : Point
Employees
33
LocalCommunities
67
PublicSectors
45
21
Corporate governance
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Operation of the Board of DirectorsThe Board of Directors holds comprehensive authority regarding corporate management including major decision-making process, manage-ment super-vision and business execution. The Board of Directors tries to share their aware-ness of corporate responsibilities for social issues such as consumer protection or environmental preservation, and analyze their pervasive effects in economic, environmental and social sectors. The Board of Directors is expected to make decisions on corporate vision and strategy, conduct business accordingly and be held responsible for performance management. The Board of Directors holds a regular meeting every quarter, and a special meeting can be called anytime as needed. A total of 18 meetings were held in 2013 with the external directors' attendance rate of 91.1%. (Attendance rate of members in the board of directors : 88.3%) Through a regular review of man-agement target and performance, the Compensation Committee of the Board of Directors sets the limit for directors' annual compensation, which is subject to an approval by the General Meeting of Shareholders. Daelim Industrial makes every effort to incorporate all the opinions of stake-holders including shareholders and employees in its management process. Mi-nor shareholders are entitled to call for a shareholders' meeting in accordance with the proper standards and procedures and can also suggest agendas to be discussed in the meeting. In addition, Daelim Industrial operates a labor-man-agement council (Han-Sup Council), which contributes towards better commu-nication and information sharing between labor and management.
Committees in the Board of DirectorsFinance Committee The Finance Committee consists of 2 internal directors and 1 external director. The main responsibilities of the committee include de-liberating and making decisions on major financial issues and issues delegated by the Board of Directors.
Audit Committee The Audit Committee has 3 external directors as its mem-bers and is held responsible for accounting audits, operation audits and appoint-ment of external auditors.
Outside Director Nominating Committee The Outside Director Nominating Committee consists of 1 internal director and 2 external directors and makes recommendations for candidates for external directors.
Compensation Committee The Compensation Committee consists of 1 inter-nal director and 2 external directors. It is held responsible for com-pensation planning for registered board members and preparing agendas pertaining to the limit on board members' annual wages to be decided in the general share-holder's meeting.
Board of Directors
On major financial issues
Finance Committee
2 internal directors1 external director
Accounting audit
Operation audit
Appointment of external auditors
3 external directors
Recommendation forexternal director candidates
Audit Committee Outside DirectorNominating Committee
1 internal director2 external directors
Planning forregistered board members
Deliberating on thelevel of compensation
Compensation Committee
1 internal director2 external directors
Organization and Functions of Committees in the Board of Directors
Funcion
Organization
22 DAELIM 2013 Sustainability Report
Corporate GovernanceManagement Transparency
Corporategovernance
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Organization Daelim Industrial operates the Auditing & Legal Office to pro-mote employees' understanding of ethical management and tries to build transparent organizational culture by performing fair management. The Audit-ing & Legal Office oversees compliance with the regulations, evaluates man-agement and is engaged with anti-corruption activities and performance audit.
Inscribing the Code of Ethics We inscribed the Code of Ethics based on our management vision and principles to be in tandem with the government’s polit-ical will for anti-corruption as well as social awareness of a need for eradication of corruption and irregularities and for transparency in all walks of society, and to enhance employee’s ethical awareness. Ethical management, as a result, is consistently put into practice.
Ethical Management Training and Activities While prioritizing integrity man-agement as Daelim Industrial’s core value in corporate culture, we continue to expand consensus on the integrity of corporate culture through online ethical training.Information on ethical management is shared via the in-house electronic board. The ‘Cyber Ethical Counseling Center’ is open to be used as a place such pur-poses as strengthening management supervision for the internal organization; reviewing ethical feasibility of particular work practices and counseling and idea exchanges to resolve possible conflicts with seniors and ill-adjusted opera-tions. Such a space will continuously be expanded so that activities to establish an ethical corporate culture could flourish enterprise-wide.
Cyber Sinmungo Daelim Industrial operates Cyber Sinmungo to allow all its stakeholders, including employees, customers and suppliers, to conveniently report without regard to time and place unethical operations such as unfair transactions and corruption. Cyber Sinmungo helps the company to detect em-ployees' violations of ethical codes at an early stage, cope with the problems and come up with measures to prevent any future violations. It also serves as a window for addressing some complaints. For all the cases reported through Sinmungo, anonymity is strictly enforced and a thorough investigation and ap-propriate subsequent measures are guaranteed.
Ethical ManagementIn May, 2000, Daelim Industrial announced its firm resolution to practice ethical management in order to grow into a socially responsible and respectable cor-poration. Daelim Industrial seeks to promote the CEO's strong commitment to ethical management and comply with domestic and international laws and regulations and bring the corporate culture to a level that can be welcomed by all communities.
Legal Support
· Legal guideline · Compliance Supervision
Auditing & Monitoring
· Corruption prevention · Regular inspection· Investigation of tipped-off information
· Ethical Management Office · Compliance Council
CEO
Auditing & Legal Office
OuR VALuE IS
The corporate philosophy of Daelim Industrial can be
summarized in 'Hansup Spirit.' Hansup means an abundant
forest, a pleasant forest and an infinite forest by combining
'han,' which denotes the most precious and desirable state
in the traditional Korean mentality, and 'sup,'
a forest made by the mother nature. In order to put
'Hansup Spirit' into practice, Daelim Industrial practices ethics
and shared growth with customers and communities.
At the core lie ethical management, transparent management
and fair trade based on enterprise-wide ethical awareness.
Operation Status of Cyber Sinmungo Unit : Case
Classification Number of reports made to Cyber Shinmungo
Total Actions taken False accusations
Mean number ofreports made in 3 years
114 84 30
2011 105 89 16
2012 120 82 38
2013 118 81 37
Disciplinary Actions on Non-Ethical Behaviours Unit : Case
Classification Disciplinary actions
Total Dismissal Suspension Pay cut Reprimand Written apology
Mean numberof actionstaken in 3 years
7 2(29%) - 2(29%) 2(29%) 1(13%)
2011 7 - - 3 3 1
2012 6 4 - 1 1 -
2013 8 3 - 2 3 -
Materiality Analysis (Ethical Management)Customers,Shareholders &Investors
60
Suppliers
48
Unit : Point
Employees
29
LocalCommunities
58
PublicSectors
55
23
Managementtransparency
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Fair Trade Daelim Industrial introduced the Fair Trade Compliance Program in 2004 to further practice and stabilize ethical management. We also distributed the Fair Trade Compliance Guideline in August, 2004 to help employees easily practice ethical management with their daily tasks. The Compliance Office Manager, who is in charge of the Fair Trade Compliance Program, reports the status on the operation of the Fair Trade Compliance Program to the Audit Committee annually.
Operational Scheme for Fair Trade Compliance
Training/ Campaign
Inspection/ Feedback
Exchange Q&A/ Advice
Sharing Lessons
· Conducting employee training, providing manuals and guidelines for each compliance category· Conducting a campaign against gift exchanges during traditional holidays · Signing a pledge of action for ethics by all employees· Making resolutions for autonomous practice for all teams/sites
· Conducting regular/non-regular monitoring for the organization in charge (corporate ethics, fair trade, compliance of business laws, etc.)· Identifying the fundamental causes for problems through the analysis of review outcome and conducting activities to make improvement, etc.
· Exchanging Q&A/advice on issues on ethics/fair trade · Sharing competitive policies within the organization, etc.
· Spreading the basic guideline for compliance throughout the enterprise · Introducing the cases of review results and striving for prevention of recurrence, etc.
Fair Trade Compliance Guideline The Fair Trade Compliance Guideline was de-signed for all employees to understand and comply with the relevant laws for fair trade internally, and induce and facilitate liberal and fair trade in the market, amid a need to adopt the Compliance Program for us to comply with the rele-vant laws of fair trade. As a result, we could achieve such objectives as to take the lead in creating an atmosphere for fair trade, prevent or reduce enormous damage and cost expected upon the violation of relevant laws of fair trade, and enhance our image as ‘a company that touches the hearts of customers.’
Training Program Daelim Industrial offers an on-line training course on fair trade for all employees and has also added a course on fair trade as part of a new employee training program, and training programs on related business prac-tices. We have also extended the scope of the company's fair trade program to cover the training of its contractors and suppliers and continues to implement fair trade compliance by inviting experts from external organizations such as the Fair Trade Commission to give lectures and offer hands-on training.
Departmental Self-monitoring System Internal supervision on illegal busi-ness practices and operations is provided through the "Departmental Self-Monitoring and Consulting System," which makes it possible for managers to voluntarily review the operations of their department through monitoring their performance and consulting with experts in case there are any potential viola-tions of fair trade rules and regulations.
Classification Performance in Year 2013 Major Plans for Year 2014
Practicing IntegrityManagement
· Extensive training on honest management· Internal Trade Council· Dealing with reports in Cyber Sinmungo
· Specialized training in each business division (civil/building & housing/plant)· Stronger inspection of legal internal trade (optional contracts)· Dealing with reports in Cyber Sinmungo
ConsistentRisk Management
· Regular inspection of overseas projects· New organizational culture in project sites(inspection of potential factors for decreased productivity)
· Inspection of materials suppliers under long-term ongoing contracts· Customer service management, delayed payment of suppliers, etc.
CostCompetitiveness
· Special inspection of restricted expenses· Thorough inspection of Project Cash Flow
· Focused inspection of sites subject to cost growth/aggravation in payment receipts· Identification and improvement of categories for cost growth that repeatedly occurs
Compliance Council The Compliance Council is made up of team leaders from contract, outsourcing, financing and sales departments, which require practice of fair trade in many business aspects. The Council deliberates on significant is-sues raised by the Fair Trade Compliance Program in regular or special sessions of meetings and advises the Official Compliance Managers. Each team under the supervision of the Fair Trade Compliance Council appoints a 'Compliance Manager,' who oversees compliance with the relevant regulations and proce-dures, practically supports council members and provides consulting services.
1st stageConsulting with
CP/Ethics evaluation
2nd stageConsulting with
CP/Ethics evaluation
RelevantDepartment
Management Audit Office
Fair Trade Council
Performance and Future Plans for Management Transparency
ComplianceOffice
Manager
Compliance Manager
· Contracts with suppliers and purchasing · Announcement, advertisement, provision · Investment financing, internal trade · Major policies of the company · Legal support and consulting· Public disclosure of management performance · Regulation compliance · Business operations · Voluntary compliance
Fair Trade Council Q & A
Fair Trade Q&A Process
*Penalties for anti-trust acts in 2013: KRW 3.5 billion (Gwangju wastewater treatment facility)
Materiality Analysis (Fair Trade)Customers,Shareholders &Investors
66
Suppliers
44
Unit : Point
Employees
37
LocalCommunities
42
PublicSectors
55
24 DAELIM 2013 Sustainability Report
Management Transparency
Managementtransparency
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Issues on fair competitions have been spotlighted more than ever amid a higher frequency ofunethical corporate acts. What tops the recent agenda when it comes to fair competitions?
Top agenda include unfair joint actions (collusions), unfair supporting acts (unfair insider trading) and sharing management. We strongly advocate anti-collusion, fair insider trading and sharing management.
What would be the top considerations for construction companies to initiate fair competitions?
They boil down to unfair joint actions (collusion). Sustainable growth can be attained only through fair com-petitions in business activities and pursuit of common good and mutual development through fair trade.
What would be Daelim Industrial’s strengths and weaknesses in initiating fair competitions?
Our strengths would include an operational system for integrity management and firm commitment of the corporate. Daelim Industrial’s operational system for integrity management has been up and running since the 2000s, while the corporate are fully committed for continued actions. Of particular note, Daelim Indus-trial is well equipped with an inquiry/consultation system, so when issues of the Competition Act arise, things are cleared up through collaboration. Moreover, training and campaigns are carried on continuously so that all employees from the CEO to staff are fully aware of and act out integrity management. Meanwhile, since the current Fair Trade Act strongly prohibits collusion, information exchange among com-panies is determined as collusion. Employees at Daelim Industrial strive to acquire order portfolios based on fair competitions, being committed to embody a mindset for fair trade by dissipating training sessions on case studies (e.g. cases of violation of laws on exchange of critical corporate data as well as sales data).
Audit & Monitoring Team ofDaelim Industrial
in charge of fair transactions
Park Byeong-hwan
We will strive eradicate unfair
collusive acts and embody a
mindset for fair trade based
on firm commitment of
the corporate to
integrity management
25
Expert InterviewsIntegrity Management
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Risk ManagementWe recognize the importance of risk management to respond to the diversi-fied business environment as a result of diversification of work and target re-gions. As such, we set a comprehensive response system by establishing an integrated risk management framework, and operate a monitoring system for major risks.
Risk Management SystemWe operate an integrated risk management system enterprise-wide by classi-fying risks as financial and business ones. We operate an early warning system through trend analysis of major financial indicators, thus making preemptive responses to major risks.
OuR VALuE IS
Risk management is indispensable to
today's corporations to pursue profitability and growth in a
diverse and complicated business environment.
We have a comprehensive risk management approach to
enhance our corporate value and maximize
the stakeholder profit at this time of
greater uncertainties.
e-PyunhanSesang
Financial Risk Management The financial risk management system is sub-cat-egorized in three ways : market analysis, KRI (key risk indicator) management and financial risk management on the company level.- Market analysis : macroeconomics, financial market, government policies, business environment (country, region) etc. - KRI management : financial flexibility, working capital (receivable/loan), financial exposure(net debt + project financing), funding structure, etc. - Financial risk management at the company level : Integrated management of financial risks for subsidiaries of Daelim Group
Business Risks At Daelim Industrial, business risks are classified into business development, overseas plant/civil, SOC, building & housing and petrochemi-cals, and managed accordingly. Guideline for each business is established, along with thorough risk management for each stage of business review, initi-ation and engagement. For work-in-progress projects, continuous monitoring takes place as we manage a systematic management system for early detec-tion of risks and prompt responses through continuous monitoring.
26 DAELIM 2013 Sustainability Report
Risk Management
Risk Management
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Hig
hLo
w
HighLow
Association Analysis for RisksWe draw a risk map and analyze risks based on the risk frequency and the im-pact on the company. The risk map is used for correlation analysis between cli-mate, water shortage, strategy risks and reputational risks and financial risks, let alone the market environment, and macroeconomic indicators (interest rate/exchange rate) that might impact financial risks.
Classification Key Performance in 2013 Major Plans for 2014
Report onFinancial Risk
· Provided reports on financial risk of Daelim Industrial and its subsidiaries Industrial and its subsidiaries and monitoring of key risk factors
· Improve KRI indicators reflecting changes in macroeconomics, etc.· Operate a system for early risk detection and response through monthly report on financial risk factors
Guidelinesfor Business Development
· Introduce the RMC(Risk Management Committee) Voting System· Establish the standard for deliberation of business feasibility ofDaelim Group
· Amend guidelines as need arises(major changes in business environment, etc.)
Deliberationson Business Proposals
· 3 business proposals(overseas IPP projects)· 4 overseas civil engineering project· 3 domestic SOC projects(road/ environment)· 11 construction projects
· Plan to deliberate each stage of business review/promotion/performance· Expect deliberations on many developer projects including overseasIPP and renewable energy
Key Performance in 2013 and Major Plans for 2014
Financial Risk Management
· Market analysis· KRI management (Key Risk Indicator)· PCF management (Project Cash Flow)· Financial Risk Management
Business Risk Management
· Business development· Overseas power plants/ Civil engineering· SOC· Building & Housing· Petrochemicals
Risk Management System
Usage of the Risk Map
Risk Management System
Cost (rate)
Exchange Rate
Oil Price
Subsidiaries
Security(intellectual property, etc.)Politics
(elections, etc.)
Economic Growth Rate
Country
Region
Corporate Governance
Reputation (media)
Climate(greenhouse gas) Disaster/
Accident
Human Rights
Water Resources (water)
Natural Disaster
Bus
ines
s Im
pact
Frequency of Risks
Materiality Analysis Customers,Shareholders &Investors
34
Suppliers
37
Unit : Point
Employees
46
LocalCommunities
33
PublicSectors
36
27
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OuR VALuE IS
Seeking to provide products and services that
customers and the market demand in a preemptive and
proactive manner through systematic and innovativ
quality management, we established quality
management activities to set and implement quality
targets and action plans for each site unit.
Moreover, efforts are poured in in a multifaceted
way from design to maintenance for
quality improvement.
Quality AssuranceIn order to prove the company's capacity for quality management and promote customer satisfaction, Daelim Industrial obtained the quality management sys-tem certification (ISO9001) in 1994 and have since maintained it. Our certifica-tion in the “NA”, ”NPT”, and ”NS” in the nuclear energy sector of ASME, and also in the “MN”, ”SN”, ”EN” and ”MH” in KEPIC have been renewed, newly acquir-ing the certification of “S” & “PP” in the non-nuclear energy sector of ASME. As a result, our competitiveness went up in the power generation, petrochemicals and nuclear energy.
NHN Pangyo
28 DAELIM 2013 Sustainability Report
Quality Management
Quality Management
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General Employees Employees Engaged in Quality Management Process
Main Office
ConstructionSites
Practice-oriented Quality TrainingSeeking to raise employees’ awareness about quality and enhance the training effect, the status quo in the enterprise and business divisions has been reviewed. Then, 13 courses have been made available for the Group (main office and sites) and specific targets (general employees, and quality-driven work managers) for us to conduct practice-oriented training.
Improvement of the Data Quality Management System (DQMS)We have operated the Daelim Data Quality Management System (DQMS) for efficient on-site quality management since 2006. Our work has been stream-lined through operation catering to the site-specific conditions and adjustment of assessment through operational reviews in 2013. The usefulness of manag-ing the performance records of the quality management plans has gone up by making an e-book for the construction technology-related laws, and inscribing and posting the statement for model quality management plans.
Enhancement of the Quality Management System through Quality AuditQuality audit took place for 51 teams in the main office and 66 sites to maintain/improve the quality management system and prevent penalties (by complying with the Construction Technology Management Act). For major points subject to criticism, relevant standards have been amended and training took place as a part of corrective measures.
Alignment of the In-house StandardIn 2013, we aligned the technology standard in the Engineering Division, and the accumulated know-how of the division was standardized (for 605 cases 100%) through a three-tier inspection and timeline management in the pro-cesses of writing, registering and implementing. Integrated search functions have been reinforced to raise the utilization of the in-house standard system and accessibility. Moreover, team-specific documents have been newly estab-lished/modified/disposed of, so the format streamlining was underway from 1,156 cases to 714 cases.
Integrated Management of the Site Testing Equipment andReduction of Testing CostProcesses for testing equipment and outsourced testing cost have improved and made applicable to sites to secure trust for the on-site quality management, and reduction of quality testing cost.
Corporate Training In-house Training Organized by Other Teams
Process for Quality Training
Training ofnew
employees
13Courses
KOM Trainingduring audit
Division trainingin winter
Task traininfor wintertime
qualitysupervisor
Training ofnew
qualitymanagers
Association ofquality
supervsorsin each
geographicalregion
Trainingon
legal affairs
Training ofin-house standardmanagers
Trainingduring audit
Training forthe
maintenanceof
qualificationfor audit
OJT training fornew recruits
Working groupin
the main office
Materiality Analysis Customers,Shareholders &Investors
57
Suppliers
52
Unit : Point
Employees
47
LocalCommunities
17
PublicSectors
45
29
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Development of Plant Design PartnersAiming to enhance the competencies of plant design suppliers, training and audit were implemented for 23 major companies. For categories analyzed as major find-ings, relevant standards were set and training took place as corrective measures, thus enhancing the level of quality to the extent of acquiring the ISO certification.
Retention and New Acquisition of Certification : We are planning to acquire the “SN”, a design certification in KEPIC’s structural sector by diversifying order portfolios for power plants.
Support Prior to External Inspection : We plan to prevent any penalties by establishing a preventive review process through the distribution of work scope with the main office.
Establishing a Preventive Inspection System
Reinforcement of Quality Management for New SitesIn 2013, stage-specific supporting processes were applied to establish the on-site quality management system for an early phase so that the on-site quality manage-ment could be implemented autonomously.
Input
Output
A statement of plan for model
quality manage-ment (testing)
A statement of plan for qual-
ity management (testing)
Audit recordsfor
DQMSoperation
Operationalperformance
report
Measures for quality
management
Requirements to improve
the participant records
KOMtimeline
Review of the application of relevant cases
Documentation on measures
for on-sitequality
management
Revision of measures to manage thesite quality
Monitoring of performance
Improvement ofperformance analysis
Notification of theKOM timeline Review of
measures tomanage thesite quality
Result reporting
Analysis ofspecific
features of sites
Negotiationon theKOM
timeline
Support for a statement of modelquality management plan
immediately after site opening
Application of quality guidelineand cases
Confirmation ofquality management measures
Monitoring ofquality management measures
KOM Imple-menta-
tion
Acquisition of information on new sites Support forquality information
Decision-making onquality management Monitoring feedback
Plans for 2014
KOM Process
Notification of the inspection ofoutside agenciesClients Site
Registration of the inspection plan in the DQMSPreventive review or internalin-house inspection for the site
Identification of the quality matters in the SEQ Team,and relevant in each division andon-site support
DQMS registration of theinspection results ofoutside agenciesSpreading the outcome to other sites
Sending of inspectionoutcome5 days beforethe groundbreaking
Prior inspection8 days beforethe groundbreaking
Identification of the status quo of new sites
Notice on prior inspection Preparation team
Receipt of documents for inspection10 days before the expected groundbreaking day
Documentation of a statement of plan for qual-
ity management (testing),
Negotiation on theKOM
meetings
Opening of a site preparation team
Site for new construction
Execution bythe plan
Reference materials on defect cases
of the guideline of the main office
Operational cases of enterprise-wide
guideline/qualitymanagement plans
Prior Support for Documents on Quality :We plan to implement prior inspection support for quality-related documents for penalty prevention and mature development of quality management
30 DAELIM 2013 Sustainability Report
Quality Management
Quality Management
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CORE VALUE
I hope the company could proactively advance into untapped construction markets in new countries where Daelim has no presence. Profitability has been starkly low due to neck-and-neck competitions with domestic construction companies in the existing construction market. Moreover, construction cost has soared rapidly due to higher stringency for construc-tion contracts of clients and due conditions for implementa-tion. Profits can still be maximized in such untapped markets as Africa, and competitions with domestic companies were meager. Contractual conditions set by clients are not strict ei-ther. Therefore, cost saving can be achieved relatively easily.
In order for Daelim Industrial to acquire competitiveness in the construction market where profitmaking through order acquisitions is inevitable, a new market for construction must be explored, and business activities (market survey, forging partnerships, etc.) with a long-term approach in the existing market are needed.
01 02
Simply put, sustainable management is all about ‘how to steadily carry on profit-making activities?’ True, companies jump on the bandwagon, meeting changes in the external en-vironment and societal needs. However, what is more critical is to stick with what a company is all about – making ‘profits.’ I hope that Daelim Industrial could become a company that generates sound profits in core business as all employees can find causes for higher cost and weaker competitiveness amongst themselves and share insights thereof.
Sustainable management can only be achieved by companies that walk on the path of integrity management. When not walking on the very path, companies end up being investi-gated by the Fair Trade Commission for collusions and paying penalties as it has been recently, As a consequence, it is time to devise institutional measures and commitment lest these practices occur.
03 04
Growth engines must be steadily searched that are with po-tential values over the long term without being stuck with the current management performance so that sustainable perfor-mance can be attained. To this end, aggressive investment is essential for such areas of business.
We live in a business world where ethical management and quality management are emphasized more than ever. When companies generate higher quality in their products/services and conduct transparent management, customers’ loyalty will go up, which will help Daelim Industrial enjoy a higher level of competitive edge.
05 06
Daelim Industrial Considers Sustainability
Ideas of various stakeholders including customers,
shareholders, investors, suppliers, government and community,
are proactively gathered and reflected
in corporate management.
We will work even harder for sustainable development
through your encouragement, support and genuine insights.
Economic Growth
EnvironmentalStewardship
Social Progress
PROFIT
31
Stakeholders’ Opinions onGenerating Economic Values
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EnVIROnMEntAL PERfORMAnCEPRInCIPLE & POLICYIt is a corporate responsibility to think about the future of the earth.
Daelim Industrial will continue to make every effort to improve the quality of
our customer's life by preserving nature and environment through
implementing systematic low-carbon green management and minimizing
the impacts on the environment resulting from our business operations
through preventing and controlling pollution.
DAELIM 2013 Sustainability Report
32 Environmental Performance
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KEY ISSuES
1
3
5
2
4
6
7
8
Green communication
Environmental management system
Eco-friendly Construction Technology
Response to water shortage
Climate change response
Eco-friendly construction
Compliance with environmental laws
Protection of bio-diversity
P. 35
P. 34
P. 39
P. 43
P. 36
P. 45
P. 47
P. 48
1
43
5
2
8
6
7
KEY fIguRES
Shareholders & Customers
Suppliers LocalCommunities
PublicSector
Employees
Green communication M M H L M
Response to water shortage M L M L M
Environmental management system L M M H M
Climate change response H H M H H
Eco-friendly Construction Technol-ogy
H H H H H
Eco-friendly construction H H H H H
Compliance withenvironmental laws
M M M M M
Protection of bio-diversity L L L L L
*H - High M - Medium L - Low
KPI Units 2011 2012 2013
Sustainability DJSI Results of inclusion Asia Pacific Asia Pacific World
TechnologyDevelopment
Green Technologies No. of accumulated cases
1 3 7
ClimateChange
Amount ofgreen gas emissions
tCO2 - e 268,800 239,099 193,272
Amount of Energy Used TJ 4,026 3,636 2,967
Waste Generated Ton 297,850 415,120 310,785
EnvironmentalManagementSystem
ISO Certification Presence ofcertification
ISO 14001 ISO 14001 ISO 14001
PRIORItY SCALE fOR StAKEHOLDERS
Level of external interest
Level of internal materiality
*Scope of reporting on environmental data : Data of 180 business sites out of 218 at home and abroad (83%)
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OuR VALuE IS
Green management has become a key strategy for the
enhancement of corporate competitive edge,
and the socioeconomic system is evolving into a new system for
sustainable production and consumption.
To cope with these changing paradigms,
Daelim Industrial pledged Green Management in 2009 and
made an announcement for visions and strategies to become
a corporation that actively practices
low-carbon management and green growth.
Daelim Industrial strives to fulfill our social,
ethical responsibilities by saving energy and resources and
using them efficiently in all business areas including
business models, production process and overall corporate
culture and minimizing greenhouse gas emission and
environmental pollution.
Green Management SystemDaelim Industrial has been engaged in various construction projects worldwide on the basis of the management philosophy of respect for humanity since its foundation in 1939 and continue to make efforts to save energy and resources at construction sites and minimize greenhouse gas emissions and negative en-vironmental impacts. In 1997, we obtained ISO 14001, a certification for an en-vironmental management system. In 2011, Daelim Industrial became the first construction company to be officially certified in green management system.
Safety & GreenManagement System
Certificate forGreen System
Certificate for EnvironmentalManagement System
Tongyeong International Music Foundation
34 DAELIM 2013 Sustainability Report
Low-carbon Management System
Low-carbon Management System
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Environmental TrainingDaelim Industrial offers diverse training programs fit for all employees from new recruiters to site managers based on their respective job requirements and management tasks. Since 2005, with an addition of an on-line environmen-tal training program, individualized courses have been offered for all manage-ment-level employees, and continuous efforts have been made to promote environmental awareness.In 2013, training took place for 2,599 employees including 2,031 supervisors, and managers of the environmental affairs and new employees. In order to ex-pand environmental management and raise environmental awareness of sup-pliers, environmental training was provided for 1,253 supervisors of suppliers.
Environmental Training at New Construction SitesEarly stage in the projectAll site workers and managers/supervisors from sub-contracting companies
On-line Environmental Education/ TrainingYear roundNew recruits
Training for Green Management Supervisors on Sites Twice a yearGreen management supervisors on sites
Training for Green Management Supervisors in Main Offices Twice a yearGreen management supervisors in main offices
Task Training by Work Scope By requestPlanning engineers, architect, etc.
Supervisor training January-FebruaryAll site workers and managers/ supervisors from sub-contracting companies
New Recruit Training When training programs for new recruits are offeredNew recruits
Green DaelimIn celebration of its 70th anniversary in October, 2009, Daelim Industrial pro-claimed 'the First Year of Green Management' and announced visions and strat-egies to become a corporation that actively practices low-carbon management and green growth. We are intensively implementing innovations in all business areas from business models and production process to overall corporate cul-ture, and all these low-carbon, green management activities are being widely performed under the catchphrase 'Green Daelim'.
IT System for Environmental ManagementIn 1997, Daelim Industrial became the first construction company in Korea to develop an IT system for environmental management, which has been since upgraded to a web-based version in 2005, and under operation to date. With the introduction of the IT system, operational efficiency has been greatly improved as all the environmental tasks can be handled within the system. The IT system also makes it possible to share current information such as outstanding cases of green management. We systematically manage internal environmental in-formation by adding a data collection and analysis module to the existing sys-tem to efficiently manage the green management performance result.
Cultivatinggreen mindset
throughgreen habits
Greenprocurement
Decrease ingreenhouse gas
emissions
Eco-friendlyinformation
Enhancement ofeco-friendly
corporate image
Competitiveedge in
Green Technology
Greenbusiness model
Creating Green Living Spaces
GreenCulture
GreenPartnership
GreenBusiness
GreenCommunication
Philosophy and Vision of Green Daelim
Efforts to save resources byreducing excessive consumption without making any compromise to
the quality of life bymaintaining original functions and convenience
Philosophy
Environmental Training Program
Screen capture of Environmental Cyber Training
Materiality Analysis Customers,Shareholders &Investors
33
Suppliers
44
Unit : Point
Employees
53
LocalCommunities
42
PublicSectors
73
35
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OuR VALuE IS
There has been a constant increase of worldwide interests
and efforts to prevent global warming as is documented in the
UN Framework Convention on Climate Change (UNFCCC).
At the same time, the Korean government is enforcing
more strict environmental regulations such as Energy and
Greenhouse Gas Target Scheme. In accordance with the global
efforts to cope with climate change and in response to
the environmental regulations that continue to become
more and more strict, Daelim Industrial makes every
effort at the whole company level to reduce greenhouse gas
emissions by introducing Greenhouse Gas Target Scheme to
construction sites and main offices, which will enable us
to efficiently and systematically respond to CDP
(Carbon Disclosure Project) and assessment of
DJSI (Dow Jones Sustainability Index) and lay a groundwork
for Energy and Greenhouse Gas Target Scheme.
Greenhouse Gas Inventory SystemIn order to progressively respond to the international trends to enforce cross-na-tional regulations against greenhouse gas emission, Daelim Industrial has been monitoring the company's greenhouse gas emission since 2008 and maintains a greenhouse gas inventory. In 2009, we started to take a real-time inventory of greenhouse gas emission from all domestic construction sites and the main office. Since 2010, we have made further efforts to reduce greenhouse gas emissions through voluntary target scheme for greenhouse gas emission. Data reliability has also been guaranteed since 2010 through a voluntary verification of the greenhouse gas emissions inventory.
Current Status of Greenhouse Gas EmissionsThe amount of greenhouse gas emitted by Daelim Industrial per cumulative sales in 2013 was 6.34 tCO2-e/100 million won and has showed 22.3% de-crease compared to the amount of emission per cumulative sales in 2012, which was 8.16t CO2-e/100 million won. An analysis shows that the decrease is a result of the completion of construction projects with a high level of green-house gas emission and the implementation of the inernal greenhouse gas target scheme. With the introduction of the greenhouse gas target scheme in 2010, Daelim Industrial has been engaged in diverse activities to reduce green-house gas emission at construction sites by using energy-efficient equipment, prohibiting idling of machinery, installing low-energy temporary facilities, moni-toring energy used at construction site offices and riding bicycles for site patrol.
Greenhouse Gas Emissions
Classification Scope 1Direct
emissions
Scope 2Indirect
emissions
Scope 3Other indirect
emissions
Total
2011 23,338 31,350 214,112 268,800
2012 22,205 35,270 181,624 239,099
2013 20,718 33,149 139,405 193,272
*Scopes 1&2 are subject to the Energy and Greenhouse Gas Target Scheme, and for Scope 3, data are compiled for voluntary management.
Scope 1
250,000200,000150,000100,00050,0000
Scope 2
Scope 3
20,718
33,149
139,405
22,205
35,270
181,624
23,338
31,350
214,112
Unit : tCO2 - e
2011 2012 2013
36 DAELIM 2013 Sustainability Report
Climate Change Response through GHG Management
Climate Change Response throughgHg Management
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Signing an MOU for a Pilot Project under the Greenhouse Gas Target Scheme in the Construction BusinessDaelim Industrial signed an MOU with the Ministry of Land, Transport and Mari-time Affairs and Korea Infrastructure Safety Corporation that are in charge of pi-lot projects under the Greenhouse Gas Target Scheme on July 19, 2013. The pur-pose of the agreement is to identify and discover improvements to be made for the legitimacy of the scheme prior to officially introducing the Greenhouse Gas Target Scheme. To this end, we set the target for greenhouse gas, make efforts to achieve the target, submit a performance report and verify the performance.
Efforts to Reduce Greenhouse Gas Emission Daelim Industrial reduced the level of CO2 emission by 16,000 tons in 2013 and saved 2.2 billion won of costs by applying eco-friendly technology and equipment to main offices and construction sites. At the same time, we are promoting a campaign of "Green Habit" targeted for main offices and all domes-tic and overseas constructions sites to reduce the level of CO2 generated in our daily lives. "Green Habit" has been pursued at the whole company level and expanded itself into various activities suited for each subsidiary
Cost saving thank to activities to reduce GHG
Action Themes for Green Habits by Month
Classification Detailed information CO2 reduction(ton CO2 - e)
Expectedannual savings(Unit : Won)
Saving Electricity Facility Timers to reduce the amount of electric power (50 sites) 1,312 186,000,000
Solar Energy Generator Supply of electric power for offices by installing solar panels (60 sites) 775 168,000,000
Geothermal Energy Facility Supply of cooling/heating by installing thermal energy systems (10 sites) 85 14,160,000
UCD Lamp Reduction of electric power by installing the Ultra Constant Discharge (UCD) (35 sites) 9,170 10,950,000
Electricity Heating System Reduction of greenhouse gas by using electric films and boilers (80 sites) 2,966 1,209,600,000
Renewable EnergyElectricity Facility
Application of new and renewable energy facilities for construction (Solar, Wind, Geothermal heat facility for main structure)
1,653 538,920,000
Use Hybrid Car Reduction of greenhouse gas by using hybrid vehicles instead of diesel and gasoline-driven ones 45 87,294,036
Total 16,006 2,214,924,036
January
OnmapsiCampaign
(warm clothinin winter) +
electricity saving
May
Practicingeco-driving
September
Using publictransportation
March
Savingwater
July
Writing a diaryon energy
consumption
November
Shutting offstand-by power
February
Recyclingresources
June
Reducingfood leftover
October
Eatinggreen food
April
Plantingtrees
August
CoolmapsiCampaign(clothing insummer) +
electricity saving
December
Makingeco-friendly
consumption
Materiality Analysis Customers,Shareholders &Investors
65
Suppliers
67
Unit : Point
Employees
64
LocalCommunities
50
PublicSectors
82
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Environmental responsibilities in the construction industry are highly evaluated more so than inother industries. What would be the area of biggest interest recently in the construction industry when it comes to green management?
The construction industry has been recognized as an industry that destroys the environment. Recently, clients and consumers have more diversified, complicated and specialized needs. Therefore, construction companies must seek for eco-friendly design and construction methods to attain environmentally sound and sustainable development, while catering to environmental customer needs. Furthermore, it would be better if green management and green accounting are linked to corporate management so that environ-mental benefits could be generated through such means as energy saving, green purchase, eco-friendly design and construction green marketing.
What would be the biggest priority in initiating green management on construction sites?
The bottom line on construction sites is that all employees on sites perceive green management not as a choice but as an option. Green management-considered design must take place from the bidding phase in construction. However, unless all of them act in unity in applying the design, the plans will end up futile. In particular, pre-identification and environmental pollution reduction activities are critical for areas of possible complaints about the environmental impacts around sites – houses, shopping malls and livestock stables. A genuine attitude is needed by explaining to residents about the project and engaging in constant dialogue through seminars for residents before the work begins by putting the company in their shoes.
Eco-friendly design and construction have been recently gaining a greater attention.So, Daelim Industrial is striving to develop diverse technologies. How do you see Daelim Industrial’s activities as such?
Daelim Industrial is well-known in the industry as a company that pours in multifaceted efforts to develop eco-friendly technologies. The company is showing a strong performance every year at the Construction En-vironment Management Contest organized by the Society for Environmental Construction. The company’s green management vision of ‘turning our living space green’ embodies motives for CSR of a company that is to lead the eco-friendly construction market.I expect to see more innovative technology development based on Daelim’s already developed eco-friendly technologies as a leader of eco-friendly construction. Given the construction environment where the por-tion of revenues abroad is on the rise, the company can further strive for competitive technology develop-ment and investment in the international community.
Advisor ofthe Society for Environmental Construction
Kim Jin-ho
I hope that Daelim Industrial
could strive to genuinely conduct
activities to ease the
environmental load on sites and
secure competitiveness for
global environmental technologies
Expert InterviewsGreen Management
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OuR VALuE IS
We seek to obtain technological competitive edge
in the environment by devising technology portfolios that
respond to business strategies to cater to technology
strategies through continued investment in R&D.
We also hope to secure new growth engines by generating
new profitable values and explore new markets by
developing products of construction
technologies for the future,
thus garnering new growth engines.
Infrastructure for Technology DevelopmentThe Technology Research & Development Institute of Daelim Industrial has strived for technology development since its foundation in January 1980 as the first-of-its-kind R&D center of a construction company. It was established to ca-ter to technological demands of construction sites and apply more efficient and safe construction technologies. Under the vision of ‘Global Technology Leader and Value Creator,’ the institute conducts researchers to develop differentiated technological products (researches aimed at making technologies practical and commercial as products). The institute is leading eco-friendly low-energy build-ing & housing technologies represented as the ‘eco house’ in the building & housing environment sector. The ‘eco house’ concept refers to forward-looking building & housing that considers not only a pleasant living environment but also the nature. The institute adopted the concept of 3L house for the first time in Korea. With outstanding eco-friendly low-energy technologies, the funda-mental paradigm on energy consumption in the existing residential space has been transformed, thus proposing a vision in building & housing. As a leading company in water treatment, the water treatment performance has reached a high level through technology development, and special values have been added to water treatment technology products equipped with low energy and operational convenience.
Status Quo of Eco-friendly Technology Development
Eco-friendly Design· LCCO2 Assessment of BIM-based Construction· Earthquake control design technologies for Apartment houses subject to the remodeling of vertical extension
Eco-friendly Construction· Development of outside heat insulation wall method· Setting of the standard for plumbing diameter and zoning· High-efficiency and large-capacity open geothermal power system · Development of heat-insulating construction components that prevent condensation and combined heat-insulation system· Low-cement production technology using performance improving agents
Eco-friendly Water Treatment· e-Tris II (The Membrane Bio-Reactor (MBR) technology for advanced sewage treatment that reduces sludge)
Materiality Analysis Customers,Shareholders &Investors
70
Suppliers
78
Unit : Point
Employees
83
LocalCommunities
67
PublicSectors
91
39
Development ofEco-friendly technologies
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Eco-friendly Design Eco-friendly Construction
LCCO2 Assessment of BIM-based ConstructionDaelim Industrial has developed an environmental construction assessment system in connection with BIM (Building Information Modeling), a new con-struction designing tool. It is based on indexes obtained from calculating the amount of CO2 emission during the life cycle of a construction composed of construction, maintenance and demolition stages. With the assessment system in place, the environmental impact of a construction can be easily as-sessed, and efficient decision-making is possible by saving cost.
Setting of the Standard for Diameter and Zoning of Plumbing PipeThis research aims to review the diameter of the plumbing pipe (cold & hot water supply, heating, waste water) for Apartment houses and general building & housing (hotel, office, etc.) and its zoning. The data of the amount used by a time unit for the flux and energy in buildings can now be identified. As a consequence, the standard for the diameter of plumbing pipe can be reviewed, which has, for long, been neglected. Cost of equipment including pumps and the amount of energy usage are expected to be reduced by reducing the diameter of the plumbing pipe, and reviewing the flow and pump-up head again by analyzing the adequate flux by plumbing pipe. We plan to research on a design standard to reduce the volume for plumbing pipe through the analysis of the plumbing zoning stan-dard.
Setting a design standard by reviewing the diameter of the plumbing pipe and zoning
Application to Jeju Aerospace Hotel
Analysis of CO2 Emissions throughout the Lifecycle of Buildings
Tools for Analysis of CO2 Emissions throughout the Lifecycle of Buildings
Completion of seismic performance assessment
National LCI DB
Industrial linkage analysis
Calculation of the amount transported
and travelled
LCI of transport equipment
Amount ofoil used
Amount ofelectricity used
Energysimulation
Building informationArchiCAD + gbXML + eQUEST
LCI DBBuilding materials + construction process +
waste + energy
Project – building(data on building area, durability, etc.)
CO2 emission by phase
Amount of CO2 emissions and energy used throughout
the course
G - BEEM Assessment tools
Amount of waste materials
LCI of transport equipment
Seismic Performance Assessment
Reflecting the asymmetrical features of dampers
Experts’ technical review
Perform 3-D Modeling (FEMA 356/440 Fundamentals)
Inelastic static analysis(verification of interpretation models)
Re-setting the damper locationand yield strength
Interpretation of time records of the 3-D Modeling inelasticity(performance level-specific interpretation for
seismic design loads and maximum seismic loads)
OK
NG Performance assessment (displacement responses,
review of element capacity)
Earthquake Control Design Technologies for Apartment houses Sub-ject to the Remodeling of Vertical ExtensionThis technology enables us to secure the earthquake-resistant function of Apartment houses construction subject to vertical extension by applying an earthquake control system within the structure of the Apartment houses. As a result, the amount of using natural resources is reduced and cost is saved. The existing structure can also be used without excessive reinforce-ment, thus lowering energy and greenhouse gas that might enter in the construction process.
Development of Outside Heat Insulation Wall MethodThe outside heat insulation wall method is two-fold: the wet system used mostly for wall column structure and the dry one for column structure. As for the former, an optimized system is formed for each insulation material and a construction manual is developed, and applied to sites. As for the latter, meanwhile, the stick wall where the system is assembled/installed on sites, and the unit wall where the system is installed on sites following its as-sembly in a plant have been developed, and a pilot project is underway. The EPS-based wet method whose applicability has been assessed since 2012 was applied to the Sejong Annex Building of e-PyunhanSesang. It was also applied to Jeju Aerospace Hotel in 2013 as the first successful commercial attempt. Continuous researches take place to distribute and spread the de-velopment technologies. The external insulation system is an eco-friendly technology to save cooling and heating energy by shutting off heat bridge and condensation where the indoor hot or cool air is discharged to outside through floors and walls.
40 DAELIM 2013 Sustainability Report
Eco-friendly Design and Technology
Development ofEco-friendly technologies
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High-efficiency and Large-capacity Open Geothermal Power SystemThe geothermal system is a technology to conduct an effective heat ex-change of the heat energy in the underground soil and subterranean water and use it as a heat source for cooling and heating of a building. The system is two-fold: an open type where the subterranean water is directly used, and a closed type where plastic pipes are used for indirect heat exchange. We have conducted researches on our exclusive technology for the build-ing-augmented open geothermal power system as well as enhancement of efficiency for the large-capacity open type amid an increasing need for geothermal power. We do the utmost to ensure that the geothermal system serves as a heat source of cooling and heating for not only the buildings subject to its manda-tory application but also private residential buildings.
Development of Heat-insulating Construction Components thatPrevent Condensation and Combined Heat-insulation SystemDue to the extreme cold in winter in Korea, concerns are high over the occur-rence of condensation on edges, fire-resistant doors and entrance gates. Given such needs, the Ministry of Land, Infrastructure and Transport en-acted the Design Standard for Condensation Prevention for the Apartment houses Complex according to Article 14.3.3 of the Regulations on the Hous-ing Construction Standard, which will be enforced from May 2014.Against this backdrop, we are researching on developing heat-insulating construction components to make ‘e-Pyunhansesang free of condensation’ and optimize the design of heat-insulating system. Based on the research, we are developing high-insulation, high-airtightness fire-resistant doors and entrance gates, heat-insulating construction components for edges and combined heat-insulating panels.
Open geothermal power system 500m perforation construction
Analysis of the heat bridge by part for Apartment houses complex
Low-cement Production Technology Using PerformanceImproving AgentsThis technology was developed to exert the equal level of constructability, strength and durability to ordinary concrete’s, while using a large amount of industrial by-product like ground granulated blast-furnace slag(GGBS) and fly ash. Since the material used to improve strength and durability originates from industrial byproduct, the amount of greenhouse gas emissions is low-ered compared to ordinary cement: the amount of usage for the natural re-sources as raw materials for cement is reduced; waste is recycled; and the amount of cement used is reduced.The technology developed also excels in reducing cracks and cost, so its application rate has continuously increased on sites, and its excellence has been fully recognized through various technological certifications.
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Front view of e-Tris II pilot plant
e-Tris II (The Membrane Bio-Reactor (MBR) technology foradvanced sewage treatment that reduces sludge)The e-Tris II technology is Korea’s first-of-its-kind Membrane Bio-Reactor (MBR) technology for advanced sewage treatment. Here, the sludge reduc-tion inducement tank is applied to the continuous advanced sewage treatment technology so that the excess sludge is reduced within the process from the onset, and the pressured membrane is applied for the first time in Korea.Excess sludge is reduced by over 50% compared to the existing activated sludge technique, enabling economical sewage treatment. Moreover, Korea’s first pressured membrane is used to eliminate the burden of migrating or re-moving the membrane and still do chemical cleaning. As a result, the main-tenance burden has been eased, which used to be a setback for the existing submerged MBR. Compared to 10~20 LMH, the existing MBR treatment flux, performance has improved by about 2.5 times to 40~50 LMH, thus saving the amount of land required. It has been applied to the pilot plant of a sewage treat-ment plant in Uijeongbu, and is expected to acquire certification and verification as a new eco-friendly technology and certification as a green technology.
geothermal systems and wind power generation systems. As an example of energy reduction technologies, we applied super-windows and doors and su-per-outside insulation systems whose performance increased four-fold versus the existing types and insulating materials in order to improve the heat environ-ment that impacts energy saving the most. As a result, the amount of energy used for cooling and heating was reduced by one seventh. We have established a resource cyclical infrastructure by reducing the amount of construction waste and recycling resources in the construction phase, let alone using energy saving technologies in the maintenance phase. Eco-friendly construction materials were developed such as low-carbon concrete to reduce the GHG and energy consumed, being applied to our housing construction. Green technology certification is issued by the government to recognize and certify technologies that can minimize greenhouse gas emission and pollut-ant discharge. Daelim Industrial has been recognized as the most outstanding company in Korea for its eco-friendly certification. A green certification entitles a corporation to a privileged status when being qualified for construction projects with the government as a client or making purchases for material goods. Daelim Industrial has made great contributions to the green growth of domestic construction industry by obtaining a total of 7 green technology certifications as of 2013-end.
Contribution to Green Growth through the Certification ofGreen Technologies As the government reinforces its building energy policies, our future core value-driven technologies encompass the construction of Apartment houses driven by the concept of super-energy saving. For this program, Ph.D. holders are in-jected in such fields as heat & light environments, noise & vibration, water treat-ment, indoor air quality and new & renewable energies, seeking to develop an active residential environment. As a result, measures to save cost are being applied to each project. Specifically, roofs of households living on the highest floor and the flooring of households living on the lowest floor which lack heat insulation are to have a stronger performance. To enhance the heat insulation performance inside each household, high-performance windows and doors are used. Not only the passive design techniques such as walls with a lesser building load, and stronger insulation functions of windows and doors, but also energy self-sufficient active houses are developed by applying new and renewable energies including PV systems, PV-based water heating systems,
Technology Title Date ofCertification
Certifiers
Heat-insulating systemtechnology using frame unit panels
2011.10.13 · Saving energy for cooling and heating by 12% and reducing the LCCO2 throughout the life cycle by 15% by applying toe-PyunhanSesang Yongsan Singae
Sewage treatment system with sludge-reducingcapacity (e-Tris)
*SBR (Sequencing BatchReactor) process
2012.02.23 · Plan to apply the system to STP site in Laos- Expected to save 1.2 billion won of construction cost
· Expect to earn an approximately 2% of the revenue generated by Kyungwoo Cleantech
Single layer sheet made by combining properties of synthetic polymers such asLLDPE(linear low-density polyethylene)and EVA(Ethylene-vinyl acetate). Technology for integrating root-resistant and waterproof properties
2012.08.09 · Reducing cost by about 10% andshortening the construction period by about 30% by applying to KoreaElectric Power Corporation andthe Presidential Archives
High-insulation,air-tight door systempreventing condensationthrough blockingthe thermal bridge effect
2013.01.31 · Double the insulation capacity of conventional front doors. Saves costs by approximately 20% when compared to doors with the same insulation capacity.Expected to be efficient for low-energy buildings in the future
Manufacturing technology for non-sinteredcement floor mortar made with inorganic composite
2013.02.21 · Reduce manufacturing cost by 500won/ m²,Reduce repair cost for cracks
Manufacturing technology for eco-friendly, low-carbon concrete using composite with better initial strengthand durability
2013.03.14 · Save the construction cost of 90 million wonfrom a site for Apartment houses complex with 850 units - Save manufacturing cost for concrete and crack repair cost compared tocompetitors' cost
High-performancevacuum-baseddouble-layered windows and doors technology
2013.09.12 · e-PyunhanSesang Yongsan Singae· e-PyunhanSesang Gwanggyo
(revenues of KRW 100 million)· Head office of KEPCO Engineering &
Construction Company(revenues of KRW 300 million)
Eco-friendly Water Treatment
42 DAELIM 2013 Sustainability Report
Eco-friendly Design and TechnologyEco-friendly Business
Development ofEco-friendly technologies
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Development of CCS Technology (Carbon Capture and Storage)In the power generation and industry for the next 50 years, the usage of fossil fuel that is commonly used and relatively cheap will soar worldwide, leading to a significant increase in CO2 emissions. As such, the Intergovernmental Panel On Climate Change (IPCC) forecasts that the CO2 emission level must be more than halved from that of 2002 by 2050 to avoid the most devastating conse-quences of climate change. The CCS technology is one of the top three low-carbon technologies for reducing CO2 for sustainable economic development, while reducing CO2 emissions in today’s world laden with carbon challenges. We take part in a project to develop sources technologies as a co-organizer with Korea Electric Power Research Institute.The technology under research is the core technology for CCS (Carbon Cap-ture and Storage), a process in which CO2 discharged from burning fossil fuels such as exhaust emissions from power plants is absorbed and stored using liquid absorbents. Daelim Industrial created software for process simulation that is proper to use with newly created absorbent, which is expected to com-pensate for the shortcomings of the existing absorbents. We have finished the basic design of 10MW large scale pilot plant and completed its construction in Boryung Coal Thermal Power Plant. Short-term operation has taken place including the performance verification since the completion, and continuous operation of 1,000 hours is our target starting from April 2014. The final goal for this project is to develop proprietary technology for a commercial facility with a scale of 100~300MW, considering the feedback on the operation of 10MW pilot operation, while minimizing space and conducting economical design for the ultra-large facility. Another goal is to contribute to the clean thermal power gen-eration and create a new environmental technology market applying Korea’s first and largest CO2 CCS facility to plants.
A Leading Company in Water TreatmentWe have offered a full line-up of services for decades, ranging from design, con-struction and operation of environmental infrastructure. We have been involved in numerous projects including sewage treatment, production of used water, development of water resources, water and sewage pipe network system and waste treatment. Such seasoned experiences will push us to make a success in completing challenging projects. Since the formation of the Water/Wastes Regeneration Team in 2010, certification for one new technology and one green technology has been completed. In 2014, two new technologies and two green ones will be additionally certified. R&D has been made to play leading roles in such various fields as a system for advanced sewage treatment that reduces sludge, advanced water treatment system, intelligent integrated water man-agement system, water pipe, desalination and treatment of organic waste. Our unyielding efforts will be made for business initiation and technology develop-ment based on successful business experiences and R&D.
Competitive Edge in Water Treatment Technology_ Initiation and Future Strategies for e-TrisThe e-Tris technology is a sewage treatment system that reduces the SBR-type sludge suitable for a small-scale sewage treatment plant. Meanwhile, the e-Tris II is a technology maximizing the convenience of operation by not only acquiring the filtering function that is about 2.5 times higher than the immersion process by applying the pressurized membrane to the sewage treatment technique for the first time in Korea. Moreover, the membrane is not cleaned up outside the system and is made to operate automatically, thus maximizing operational con-veniences. New environmental and green technologies are in the pipeline, and once the main technologies are developed, we will be able to secure technolog-ical competitive edge at home and abroad.
Initiation of the Advanced Water Treatment System forMembrane Filtration to Remove CECs and Future Strategies The advanced water treatment system for membrane filtration to remove CECs enables the skipping of discharge balance and sludge thickener in treating the backwash water in the immersion membrane filtration process. The backwash water might be generated in the pressurized membrane filtration process that can be operated with mixing and coagulation without an immersion sheet. The recovery rate is 99.9%, which maximizes the efficiency of the overall water treatment system. As a result, initial investment cost and operational cost can be reduced by 10%, respectively, compared to other water treatment technol-ogies using the membrane filtration. This technology is now in the process of the assessment of new environmental technologies. Moreover, operational stability has gone up by introducing an advanced oxidation process based on user-friendly UV and hydrogen peroxide instead of the existing ozone-based advanced oxidation system. This increased operational stability as a result. We are expected to secure competitive edge in the advanced water treatment sec-tor with membrane filtration based on know-how in design, construction and operation. This is thanks to the seasoned experience in operating a pilot plant of 1,000m3/day where the membrane filtration process is combined.
Inside the pilot plant
Materiality Analysis Customers,Shareholders &Investors
70
Suppliers
78
Unit : Point
Employees
83
LocalCommunities
67
PublicSectors
91
43
Eco-friendly Business
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Sales of Eco-friendly Products in 2013
Status of Participation in National Research TaskA significant amount of investment is made in the development of future tech-nologies to generate new growth engines. Recently, we have passionately taken part in national research tasks on eco-friendliness of the government to respond to a higher interest of the international community in the reduction of greenhouse gas, low-carbon green growth, and energy-saving industrial struc-tures. We strive to commercialize the performance generated through the pro-active participation.
Sales of Eco-friendly Products in 2013Daelim Industrial has become a leader of the eco-friendly construction market in Korea through eco-friendly construction, low-energy Apartment houses proj-ects and eco-friendly transportation business and is expected to make great contributions to national economy by enhancing competitive edge in domestic construction technologies through promoting competitions among domestic construction companies.
*Level of contribution to sales: As of KRW 3.5725 trillion for the domestic sales in 2013
Unit : billion won
Classification 2011 2012 2013
Budget (Unit: million won) 1,842 1,486 1,097
Classification Sales of green productsin 2013
Contribution to Sales
LEED certification forenergy-efficient buildings
343.3 9.60%
Eco-friendly constructioncertification
353 9.90%
Technology forlow-energy Apartment houses
31.3 0.80%
Eco-friendlyTransportation Business
451.6 12.60%
Environmental Business 395.8 11.10%
Total 1,575 44.10%
Sejong Government Complex
Distribution of Eco-friendly BuildingsWe strive to enhance the stakeholder value by providing green construction products equipped with high quality and practicality. The distribution rate of en-ergy-saving Apartment houses approved in 2013 is 100%, and 3 out of 4 build-ings are constructed as eco-friendly ones.
Apartment houses
Buk Ahyeon Sections 1-3, Yeongdeongpo Sections 1-4, Uiryae A2-11BL,Hwangseong, Gwangyang, Banpo Acro Ville River Park, Shin Banpo 5-cha, Masan Hwewon District 2, Heukseok District 7, Oksu District 13, Geumho District 15, Bagumeol District 1
Ordinaryhousing
Business facilities in Janggyo District 4,Pangyo Techno Valley R&D Center, Korean National Police University
Distribution Status of Eco-friendly Buildings
44 DAELIM 2013 Sustainability Report
Eco-friendly BusinessEco-friendly Construction
Eco-friendly BusinessEco-friendly Business
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OuR VALuE IS
As construction projects inevitably yield environmental
impacts such as tampering of natural environment,
use of natural energy and resources and generation of
environmental pollution, corporate responsibilities for
environmental preservation are
indispensable to today's society.
Daelim Industrial tries to minimize environmental impacts
resulting from the construction works by minimizing tampering
with nature and implementing an efficient use of
natural energy and resources through an advance study of
environmental concerns arising from construction projects.
We also try our best to avoid causing inconveniences for
local residents by facilitating open communication with
the local communities involved. Efforts are also being made to
cultivate eco-friendly construction culture that respects
environment and humanity by promoting environmental
campaigns for local communities.
Eco-friendly Site PlanningAll construction projects performed by Daelim Industrial aim at preserving natural environment and minimizing environmental complaints by estimating environmental impacts from the planning stage and reflecting the opinions of the internal and external environmental experts in the construction design. De-pending on the scales of construction projects, we continue to observe and control environmental impacts on nearby ecosystems through an assessment of environmental impacts and a survey of environmental changes after project completion.
Applying eco-friendly technologies including high-efficiency facilities and new and renew-able energies to a project of reinforcing the functions of mainline railway by turning Jungang Line into a double-line and express one
Case Study 01. Construction of sub-base course for Section 6 for Dodam-Yeongcheon double lines subway for Jungang Line
Installation of Top LightSaving the power consumed by using natural sunlight – cutting electric cost by 16%
Direct Expansion AHU for the Recovery of Waste HeatRecovering and using the exhaust heat, saving KRW 3.2 million/year for the electricity cost
Case Study 02. Construction of sub-base course for Section 3 of Gimpo Urban Railway
Materiality Analysis Customers,Shareholders &Investors
70
Suppliers
74
Unit : Point
Employees
69
LocalCommunities
67
PublicSectors
73
45
Eco-friendly Construction
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Acquiring the highest rating given to ‘an eco-friendly building’ by reflecting a rational eco-friendly plan under the government’s project to transfer its agencies to Sejong City, access-ing the natural sunlight & ventilation and formation of an eco-friendly eco-complex.
Enhancing the in-door pleasant feel through a building plan that considersthe usage of natural sunlight & ventilation
Case Study 03. Sejong Government Complex
Building plan in consideration ofa ventilation path
A plan to utilize the natural airflow
Establishing green infrastructure that considers eco-friendly pavement, expansion ofgreen transportation and the socially vulnerable
Establishing an eco-friendly circulation system aligning rainwater and the water systemTurning the soil eco-system healthier under a plan on pavement with water permeability andnatural water drainage
Formation of an eco-friendly eco-complex to maintain andrestore ecological functions
Sejong Government Complex
46 DAELIM 2013 Sustainability Report
Eco-friendly Construction
Eco-friendly Construction
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Eco-friendly Site ManagementAtmospheric Environment Control Daelim Industrial strives to make our con-struction sites free of scattering dust through the identification and control of the processes that generate dust in construction works. In compliance with strict regulations against scattering dust, we install dust-proof covers on vehi-cles and open-storage materials, operate wheel-washing facilities and sprinkler trucks, install dustproof walls and sprinklers during demolition, use sprinkler curtains for tunnel works, change blasting methods and install dustproof nets. We also make efforts to reduce the amount of toxic gas generated by construc-tion works through installing exhaust fume reduction equipment as carbon monoxide (CO), hydrocarbon(HC), nitric oxides(NOx) and diesel particles from heavy equipment pollute the air and threaten the health of our employees.
Water Management Daelim Industrial collects and keeps a track of monthly data for water supply and subterranean water usage to minimize the amount of water used in construction. We perform construction site repair and floodgate examination and analysis before embarking on a construction process to mini-mize environmental impacts on surrounding streams and flowing water deten-tion basin. We also try to prevent water pollution systematically by hiring com-panies specialized in on-site wastewater treatment. Waste water generated by the operation of concrete manufacturing equipment and tunnel construction are treated by an on-site wastewater treatment system before being released into nearby streams. Wastewater treatment systems with a large capacity are equipped with an automatic water quality measuring device, which monitors the quality of water being released in real time. We have also installed rainwater reservoir to put rainwater into use and reduced the use of water supply and subterranean water at construction sites
Soil Pollution Control To prevent byproducts from construction works from being released into soil, Daelim Industrial adjusts construction methods, takes strict preliminary measures, prohibit on-site equipment repair or petroleum ex-change and operates on-site soil pollution prevention facilities to handle inevi-table pollution.
Construction Waste Control Daelim Industrial performs a continuous study on waste prevention and control methods through a research on new design and engineering methods and makes every effort to save natural resources by recy-cling waste matters as much as possible. Since 2010, we have been maintaining a real-time database of waste release in our electronic boards, which is directly connected to the government waste control system (Olbaro).
Noise and Vibration Control In compliance with the strict regulations against noise and vibration, Daelim Industrial uses eco-friendly engineering methods, installs noise prevention facilities and discloses the levle of noise and vibration at urban construction sites to prevent civil complaints pertaining to noise and vibration.
· Clean-up of roads surrounding a construction site· Control of fugitive dust by planting halophytes
· Install soundproof air dome near drilling equipment· Prior checking of noise level during construction work
Reduce air pollution by installing a precipitator
Atmospheric Environment Control
Precision controlled vibration blasting using a small amount of explosives
Installation of the multi-level detritus tank to purify polluted water
Noise and Vibration Control
Water Management
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Green PurchaseWide-ranging green purchase activities have unfolded so that our culture for low-carbon, green production and consumption could spread out, e.g. expan-sion of R&D in green technologies, continuous discovery of green materials companies and support for R&D in green products for suppliers.
Preservation of Ecological Diversity Daelim Industrial performs a preliminary study on natural wetlands, protected species, endangered species and wild animals in surrounding environments before starting a construction project, shares the relevant information with site supervisors and manage the construc-tion sites in a way that can minimize negative impacts on environment. In case of Busan Outer Ring Expressway Site #9, a preliminary study of environmental impacts discovered protected species (whooper swan and common kestrel) and endangered species class II (wildcat, Korean Buzzard and Rambur's Folk-tail) in the area. In order to prevent a road kill and facilitate escape of small ani-mals, Daelim Industrial installed animal guide fences and side gutters, thereby mini-mizing negative impacts on the ecosystem. The Hantan River Dam site opened a way for active preservation efforts through raising interest in wild an-imals and promoting environmental awareness by holding a joint event to feed wild animals in winter time with the cooperation from local animal and plant protection groups.
Monitoring wild animals by installing a still camera
Indicator Unit 2013
First Half Second Half Total
Ratio of green products % 25 28 26.5
Portion of revenues forgreen products
% 30 35 32.5
Numun-dong Building of Kyobo Gwangju
48 DAELIM 2013 Sustainability Report
Eco-friendly Construction
Eco-friendly Construction
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PLANETEnvironmentalStewardship
CORE VALUE
The recognition level of Daelim and its brand value must be raised in least developed countries and the Third World through the investment and project expansion in the environ-ment. The company must jump on the bandwagon with the latest global changes in the market environment.
Researches are to be done for areas to contribute to the en-vironmental sector, while fulfilling its inherent duties. For in-stance, what about a model where housing is constructed us-ing eco-friendly technologies and reducing the usage of raw materials, and supplied to the homeless via some social fund?
I hope that the company can identify the industrial trends on environmental matters such as water shortage and climate change, and devise countermeasures, thus coming up with measures to align with the industrial scope of Daelim Indus-trial.
01 02
Eco-friendly design is required through the proactive and lead-ing engagement of environmental experts in civil design. It is a must to bring a harmony for all living species including mountains, rivers and flora & fauna and restore the nature over the passage of time.
03 04
It is deemed critical to discover new growth engines (water treatment technologies, plant factories, etc.) that cater to changes in the earth environment.
It is time for the company to work harder to respond to climate change to look towards the construction industry of the fu-ture, e.g. eco-friendly construction, reduction in carbon emis-sions and energy saving, etc.
The company must be proactive in R&D investment, while focusing on forward-looking technological buildup for eco-friendly technologies and water treatment, etc. and talent discovery.
05 06
07 08Recently in the U.S., companies are obliged to brief on the sta-tus quo and disclose information on ‘minerals under disputes’ produced in countries of disputes undergoing geopolitical or environmental destruction. Since there is a demand for dis-puted minerals in the construction sector, the company con-tinuously review on reinforcement of transparency in a supply chain so that it can prepare itself against future regulations and fulfil social responsibilities.
Daelim Industrial Considers the Environment
Ideas of various stakeholders including customers,
shareholders, investors, suppliers, government and community,
are proactively gathered and reflected
in corporate management.
We will work even harder for sustainable development
through your encouragement, support and genuine insights.
Economic Growth
Social Progress
49
Stakeholders’ Opinions onGenerating Environmental Values
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Major Eco-friendly Materials Unit 2011 2012 2013
Steel ton 216,264 199,511 203,437
Remicon m3 2,301,049 1,789,262 1,519,838
Cement ton 172,031 179,121 158,171
Sand m3 105,816 355,357 415,672
Aggregate m3 259,679 301,522 570,667
Ascon ton 374,229 258,937 293,768
Type Unit 2011 2012 2013
Subterranean water m3 224,292 178,158 84,380
Water supply m3 408,880 460,801 354,897
Construction Material Usage
Total Amount of Water Intake by Supply Source
Energy Consumption
Amount of Eco-friendly Materials Used
INPUT
*Scope of data collection: Daelim Industrial*Scope of data collection: Daelim Industrial and suppliers (considering only the amount of usage of equipment within suppliers, excluding the amount of energy usage in supporting facilities, and making corrections for the redundant calculation of the amount of usage of electric power with equipment)
*Scope of data collection: Daelim Industrial *Since 2012, the amount of purchase pursuant to the Voluntary Agreement on Green Purchase has been compiled
Unit : m3 Unit : KRW million
*Scope of data collection: Daelim Industrial and suppliers
Total 4,026 3,636 2,967
Classification Unit 2011 2012 2013
Scope 1Direct emissions
TJ 345 335 312
Scope 2Indirect emissions
TJ 646 726 679
Scope 3Other indirect emissions
TJ 3,035 2,575 1,976
Recycled AggregateSheets, adhesives,water taps, paints, etc.
100,934
33,039
32,071 m3 68,863
43,947
2012 2012
19,222
42,449
2011 20112013 2013
23,374KRW million
50 DAELIM 2013 Sustainability Report
Flow of Material Goods
flow of Material goods
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Direct/Indirect Greenhouse Gas Emissions_ Total
Direct/Indirect Greenhouse Gas Emissions_ Scope 1, Scope 2
Direct/Indirect Greenhouse Gas Emissions_ Scope 3
OUTPUT
*Scope of data collection: Daelim Industrial and suppliers (excluding the amount of energy usage in supporting facilities)
Unit : tCO2 - e Unit : tCO2 - e Unit : tCO2 - e
Unit 2011 2012 2013
Waste Generated ton 297,850 415,120 310,785
*Scope of data collection: Daelim Industrial (excluding emissions of clients)
193,272
53,867
139,405
239,099
57,475
181,624
2012 2012 2012
268,800
54,688
214,112
2011 2011 20112013 2013 2013
Waste Generated
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SOCIAL PERfORMAnCEPRInCIPLE & POLICYSmiling at each other entails warm interests and sharing.
Daelim Industrial hopes to become a corporation that can continuously create
social values and realize win-win cooperation through diverse
social contributions and management activities with
respect for humanity in order to create a
beautiful world where everyone helps one another.
DAELIM 2013 Sustainability Report
52 Environmental Performance
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KEY ISSuES
1
3
5
2
4
6
7
8
Customer satisfaction
Social Contributions
Hunting and development of talent
Internal communication
Safety and Health Issues
Welfare for employees
Respect for human rights
Shared growth
P. 67
P. 72
P. 54
P. 60
P. 62
P. 58
P. 61
P. 68
1
4
3
52
8
6
7
KEY fIguRES
Shareholders & Customers
Suppliers LocalCommunities
PublicSector
Employees
Customer satisfaction M M H M M
Internal communication M L L L H
Social Contributions M M H H L
Safety and Health Issues M M M H L
Hunting and development of talent M H M H H
Welfare for employees M M L L H
Respect for human rights M L M L L
Shared growth H L H M M
KPI Units 2011 2012 2013
Sustainability DJSI Results of inclusion Asia Pacific Asia Pacific World
HumanResourcesDevelopment
Number of employees Person 4,324 4,932 4,944
New recruitment Person 264 302 177
No. of training hoursper head
Hours 112 121 124
Safety Industrial accident rate Converteddisaster rate
0.05 0.05 0.09 (E)
SocialContributions
Monetary donations KRW billion 20 118 38
Social contributions per head
Hours - - 11
PRIORItY SCALE fOR StAKEHOLDERS
*H - High M - Medium L - Low
Level of external interest
Level of internal materiality
*Scope of reporting on social data : All business sites of home and abroad
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Ratio (%) 17 36 30 16 2
OuR VALuE IS
Daelim Industrial offers systematic and
diverse training programs to enhance employees' capacities
to attain the goal of "cultivating talented global
construction experts with the mindset of Hansup spirit."
In particular, we provide support for shared growth
of employees and corporation by offering individualized
training programs tailored
for individual work scope and tasks.
Current Status of EmployeesAs of the end of the year 2013, Daelim Industrial has a total of 4,944 employees; 4,012 employees work in the main office and domestic sites and 933 workers are at overseas sites.
The majority of workforce (66%) at Daelim Industrial consists of employees in their 30s and 40s, who provide a groundwork for steady growth of the company. However, we also maintain highly skilled workforce composed of employees over the age of 50, which accounts for 18% of the entire workforce. The per-centage of female employees is relatively low due to the nature of construction industry which has many actors against maternity.
Classification Domestic Overseas Total
Mainoffice
Local branches
Constructionsites
Total Local branches
Constructionsites
Total
General 2,146 12 942 3,100 34 568 602 3,702
Professional 566 9 337 912 3 327 330 1,242
Total 2,712 21 1,279 4,012 37 895 932 4,944
Type 20s 30s 40s 50s 60s Total
GeneralEmployees
Men 635 1,263 1,165 449 - 3,512(95%)
Women 101 46 39 4 - 190(5%)
Sub-total 736 1,309 1,204 453 - 3,702 (75%)
ProfessionalEmployees
Men 66 428 249 314 106 1,163 (94%)
Women 14 44 18 3 - 79 (6%)
Sub-total 80 472 267 317 106 1,242 (25%)
Total Men 701 1,691 1,414 763 106 4,675 (95%)
Women 115 90 57 7 - 269 (5%)
Sub-total 816 1,781 1,471 770 106 4,944
Unit : No. of people
54 DAELIM 2013 Sustainability Report
Human Resource Development
Human Resource Development
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Total 0.80%0.60%2.10%
Total 91530
Employment for Talented IndividualsDaelim Industrial employs talented individuals who can grow into talented global construction experts and create the future of Daelim. The ideal person Daelim Industrial seeks for employment is an individual who can realize "Han-sup Image," which included 7 essential properties: 'Look ahead,' 'Look for something new,' 'Be the best in your area,' Be a team player,' 'Know the cus-tomers,' Keep the promise,' and 'Be economical'.
Status of New RecruitsWe recruit talented new employees twice a year in the first and second half. In 2013, 177 new recruits joined us.
Unit : No. of people
Ideal Employee of 'Hansup'
Lookahead
Knowthe
customers
Look forsomething
new
Keepthe
promise
Be the bestin
your area
Beeconomical
Be ateam player
Number and Rate of TurnoverThe number of turnovers in 2013 was 31, that is, 0.8% of the total of 3,702 general employees as of the end of the previous year. Our turnover rate is the lowest in the construction industry through our continued talent development activities and improved welfare system.
Diversity in Human ResourcesDaelim Industrial pursues diversity in workforce and employs talented individu-als from diverse areas and countries. We have an individualized welfare system for these employees of varying backgrounds.
Employment of Local WorkforceOur projects stretch out to Saudi Arabia, Iran, the Philippines, Kuwait, China, Vietnam, Brunei, Nepal, Libya and Hungary. Local workforce in each of these countries is subject to prior employment according to our localization strategies for major workforce.In order to employ talented local people, we post job opportunities and help-wanted ads in cooperation with local business owners, labor-related govern-ment offices and human resources agencies. With the rapid growth of overseas business, Daelim Industrial currently has 30 manager-level local employees and 915 supervisor-level local employees with a total of 945 local workers. We plan to keep the foreign/local workforce in the future and provide them with ade-quate compensations and diverse training opportunities in compliance with the local regulations.
Year 2009 2010 2011 2012 2013
Number of new recruits 67 146 264 302 177
Type 2011 2012 2013
No. of turnovers (voluntary) 73 24 31
No. of total employees as ofthe end of the previous year
3,376 3,553 3,702
Task Manager Level Supervisor Level
Saudi Arabia 16 199
Iran 9 137
Philippines 0 503
Kuwait 1 1
China 0 49
Vietnam 1 6
Brunei 1 7
Nepal 0 4
Libya 2 2
Hungary 0 7
Search for talented individualsand maintain a talentpool
Qality Growth· Intensive retention program for talented individuals
2012 Performances Long-term plansPlans for 2014
Quantifiable Growth· Increased the number of foreign employees at the main office and overseas sites
· Increase rate : Year 2009 : 340 Year 2013 : 1,472
Task assignment system and performanceassessment system for foreign employees
Intensive management of a talent poolDiversification of humanresources
Efficient and systematic managementof a talent pool throughhuman resources database
Materiality Analysis Customers,Shareholders &Investors
55
Suppliers
67
Unit : Point
Employees
64
LocalCommunities
50
PublicSectors
64
55
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Cultivating Talented WorkforceTalented workforce is cultivated to execute our management strategies through systematic training in four areas : Character Buildup, Leadership Competency, Global Competency and Job Competency. We will continue to make investment and efforts to cultivate talent to secure steady competitiveness.
Development of Global TalentsThe portion of overseas projects is gradually on the rise, so securing an overseas pool of workforce is one of the key issues we confront. We conduct overseas OJT training and language proficiency screening as we aim to secure internal workforce capable of conducting overseas projects. Overseas OJT training sessions are either conducted internally or externally, covering contractual management for overseas projects, risk management, project management and overseas site and branch management. Language proficiency screening is done internally, intensively training on business communication and writing. Seeking to level up the lan-guage proficiency, training has been conducted for managers and general managers, the core workforce for overseas projects.
*Self-development training course
Status of Training in 2013Approximately KRW 620,000 was invested for average training fees per employee in 2013, and 124 hours of training were provided for each.
*The number of trainees is based on the current status of the whole year, which might be different from that of 2013-end
Executives
DeputyGeneral Manager
AssistantManager
General Manager
Manager
Staff
Training Roadmap
Type Corporate Training
Basic Character Buildup Leadership Competency Global Competency
Year
Number of New Recruits
Course to enhance a problem
-solving competency
Job training in the main office (2013 : 4 courses)
Safety/E
nvironment/Q
uality manager training
Legal job training (construction engineers)
Other legal training (personal inform
ation/information security
/sexual harassment)
Off-the-Job training (sem
inar)
Hansup e-cam
pus (online job training course)
English im
mersion course
Biz W
riting Skill up
Global W
inning PT
Hansup e-cam
pus(on-line language course)
Global Zone
Written exam
in a program to enhance em
ployee competency
Financial support for language training (foreign language course via phone/invita-tion of instructors/taking courses in outside academ
ies/TOE
IC)
SE
RI Pro
Training for new executives
Customized training for individuals
e-MBA (employeecompetency
enhancement program)
Ethics/Accounting/Safety(employee competency enhancement program)
Adaptation program for new recruits
TOEIC Speaking (employee
competencyenhancement
program)
Hansup Academy II
Global LeaderCourse
Hansup Academy I
CEO morning seminar
On-board program
for experienced employees (Interm
ediate/OJT/w
orkshop)
Written exam
in a program to enhance em
ployee competency
(core values)
Enterprise-w
ide morning sem
inar
New Hire Training
Hansup e-cam
pus (online leadership course)
Hansup e-cam
pus (online general managem
ent course)Lifestyle
Mentoring
Type No. of trainees No. of hours completed No. of training hours per head Total training fees Training fees per head
Current Status 5,024 625,392 124 3,111,247,917 619,277
56 DAELIM 2013 Sustainability Report
Human Resource Development
Human Resource Development
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Hansup e-CampusAt Daelim Industrial, ‘Hansup e-Campus’ is available as a newly aligned exclu-sive online training system in 2013. The course enables employees to diagnose competencies they are lacking, and take the corresponding training. We offer 1,706 courses in four fields, namely, job functions, foreign language, general management and IT. In 2013, an average of two courses was completed by head, and 52 hours, on average, were consumed per head. ‘Global Zone’ is another exclusively developed program designed to induce em-ployees to learn English expressions often used in the construction industry. All employees can freely down load diverse English content that is useful in construction. In 2013, the program was accessed 26 times per head.
Support for Retired EmployeesDaelim Industrial operates "Daelim Industrial OB (Old Boy) Club" to promote mutual cooperation and extended friendship among retired employees. Daelim Industrial OB Club is an on-line community which makes it possible for retired em-ployees to share the news about Daelim Industrial, the family event notices of the Daelim employees and employment opportunities. We also hold regular meetings and a year-end meeting to facilitate communication between current employees and "OBs" for the purpose of mutual cooperation and the progress of the company.
Knowledge ManagementWe applied the concept of ‘a learning team’ by staying from the existing individ-ual-oriented knowledge production and sharing, while introducing ‘a knowledge expert system’ to improve the quality of knowledge. We are at a stage of advanced knowledge for knowledge integration & recreation, reinforcement of knowledge network and acquisition of core knowledge. Numerous innovation and cost reduc-tion cases have been generated based on the Knowledge Management. Such cases have been applied in practice, leading to cost reduction on sites. An intangi-ble asset of knowledge generates financial performance through the production & reproduction, advancement and application of knowledge.In 2013, the total number of ‘knowledge’ posted on our Intranet stood at 2,566. Some examples of key knowledge applied to sites are ‘cost reduction as a result of changes in the standard for calculating the number of glass’, and ‘online cable monitor’ and ‘application of couplers for reinforcing bar joint.’ Cost of about KRW 140 million was saved through the knowledge applied, and the construction period of 650 hours was shortened. It also contributed to higher quality and site safety.
Type Knowledge Applied Amount of Cost Saved (KRW 1,000)
BuildingConstruction
Changing the standard for calculating the number of glass
35,527
BuildingConstruction
Applying protective sheets after completing the asphalt construction of hybrid water-proof system
16,000
FacilityConstruction
Saving temporary pumps and water tanks 10,560
Building Construction
Applying couplers for reinforcing bar joint 27,278
Electrical Design
Changing the engine starting mechanism foremergency generators
10,000
Electrical Design
Online cable monitor 30,000
Electrical Design
Single Core Cable Sheath Voltage Calculation 10,000
Major Knowledge Applied and the Amount of Save Saved in 2013
Hansup e-Campus
GLOBAL ZONE
Daelim Industrial OB Club
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OuR VALuE IS
Daelim Industrial provides adequate compensations and
welfare benefits to help the employees further their values,
lead a comfortable life and improve the
quality of their life. We make a substantial investment t
improve working conditions and provide supports so
that we can raise the level of employee satisfaction and
our employees can focus on growing into a person
with the "Hansup" spirit.
Performance-based based on Fair StandardsDaelim Industrial tries to increase the employee satisfaction and improve the overall performance of the company by conducting an annual assessment of the performances and capacities of all employees along the guidelines of hu-man resources evaluation and using the result in human resource administra-tion including performance-based bonuses, promotion, job rotation, employee training and award and reprimand.
Assessment of and Compensation for Employee Competencies The com-pensation plan of Daelim Industrial is based on the experience level, job re-quirement and the work location of the employees. The average annual wage was KRW 85.00 million for male employees and KRW 58.00 million for female employees at Daelim Industrial in 2013. The difference in wages between male and female employees was due to the difference in job levels and does not result from gender discrimination; Daelim Industrial offers an identical level of compensation to any employee with similar work experience and the same job requirement. The performance-based bonuses, which is a way of promoting performance-oriented corporate culture, only reflects differences in perfor-mance and capacity and is not affected by gender discrimination. With the com-pensation plan without discrimination, Daelim Industrial continues to offer the employees with incentives and feelings of fulfillment from achieving their job requirement, thereby enhancing the competitive edge of the company.
The monthly salary for new recruits in 2013 was at the same level in all locations of Daelim Industrial including the main office, local branches and construction sites and was approximately 3.6 times higher than the monthly salary required by the Minimum Wage Council.
*Based on 209 hours of working per month
Type Gender No. of employees Average length
ofservice
Annualtotal
wage
Average wage per
headRegular Contract-based
Total
Construction Business
Men 3,512 1,163 4,675 8.81years
KRW 395.6 billion
KRW85
million
Women 190 79 269 5.85years
KRW15.6
billion
KRW58
million
Classification 2011 2012 2013
Compared to the minimumwage required by law
394% 386% 364%
58 DAELIM 2013 Sustainability Report
Compensation and Benefits
Compensation and Benefits
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Retirement PensionAs of 2013-end, the amount of defined benefit retirement pension stands at KRW 116.1 billion, taking up 89% of the total allowance for severance and retire-ment benefits. As such, employees’ entitlement to severance and retirement benefits is fully guaranteed.
Return to Work and Retention Rates After Maternity LeaveEmployees are induced to enjoy stability in life and employment by easing their childcare burden and supporting continuous service of work. We also guaran-tee maternity leave for us to secure the skilled workforce. Recently, the number of application for maternity leave among male employees is gradually going up as well, and 100% of them return to work and continue working.
Employee BenefitsDaelim Industrial has a diverse system of employee benefits including insur-ance policies for the employees, support for children's tuition, support for medical check-ups and expenses and support for vacation facilities in order to help the employees focus on developing into a person with the "Hansup" spirit through achieving a comfortable life and improving the quality of life. In particu-lar, we have adopted optional benefit plans that can be implemented according to the individual preference of the employees.
Classification Details
Insurance policies Support for unexpected death, accident and sickness
Support forchildren's tuition
Support for children's tuition to ease financial burdens of the employees
Optional benefit plans Benefits plans that can be selectively added by each employee
Support forvacation facilities
Support for vacation accommodations (3 days per year)
General medicalcheck-up
Annual medical check-up provided at 60 major clinics across the country
Support formedical expenses
Reimbursement for the medical expenses (family included) up to 3 million won per year
In-house clubs Subsidizing operating fees for in-house clubs forbetter networking among employees
Operation ofa company restaurant
Main office offers lunch and dinner and sites offer breakfast, lunch and dinner
Operation ofshuttle buses
Operation of 10 bus routes for convenient commutes for employees
Intra-corporate loans Extension of loans at low interest rate through intra-corporate employees welfare fund to stabilize employees’ livelihood
Financial support for house moving
Extension of fees for employees who have to move to a far region to job transfers
Disastercompensation benefits
Payment of compensation benefits for employees hit by a natural disaster
Payment of fees for congratulations andcondolences &corresponding leave
Payment of fees for congratulations and condolences &corresponding leave for oneself and family occasions
Childbirthcongratulatory grants
Payment of KRW 3 million per childbirth for employees who gave birth to 3 children and more
Overseas trip forlong-servingemployees
Offering of overseas trips for long-serving employees to refresh themselves
Support forself-development
Extension of various support for self-development, e.g. financial support to register language academies and acquire certificates
Employees’ Family Event
Materiality Analysis Customers,Shareholders &Investors
44
Suppliers
52
Unit : Point
Employees
75
LocalCommunities
33
PublicSectors
27
59
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OuR VALuE IS
Daelim Industrial has opened up a wide variety of
communication channels in order to
promote understandings between a corporation and
an individual and understandings between
individuals and realize creative,
transparent corporate culture.
In-house Communication ChannelsWe seek to facilitate communication between employees or of individual em-ployees through diverse in-house communication channels so that our corpo-rate culture could be more innovative and organizational efficiency could scale up. Our communication channels have been expanded in tandem with the changes in the environment in and outside the organization, while focusing on harmony and dialogue based on horizontal communication.The Hansup Plaza and Conflict Resolution Group are iconic communication channels between individuals or for individuals. Hansup Speech Podium, Han-sup Broadcasting, Cyber Shinmungo and Knowledge Management are up and running throughout the year as internal channels enabling the eradication of wrong practices of the organization and the company, and direct communica-tion with the corporate.
Hansup CouncilWe operate Hansup Council, a consultative body of employees that are se-lected in each unit so that employees can proactively adapt to a new corporate environment and induce corporate development based on their engagement and cooperation. Hansup Council visits domestic and overseas sites regularly to collect the employee opinions and is engaged with various activities related to compensation, employee welfare and benefits, job stability, social contribu-tions, health and safety, employee incentives, improvement on working condi-tions and overall progress of the company through regular and special meetings of the central operation committee in the council.
Current Status of the Channels of Internal Communication
Channel Outline
HansupPlaza
· A ground for communication· Operating Hansup TalkTalk, Hansup Clubs and the family event notices of the Daelim employees
Conflict Resolution Group
· Individual complaint consulting · Refer to the chair of the Hansup Council
Cyber Shinmungo
· Accusation / tip-off · Suggestions on ethical management
HansupSpeech Podium
· Eradicating wrong practices and soul-searching· Suggesting policies for the progress of the company
Hansup Broadcasting
· Offering Daily News covering weekly news, policies,performance sharing, understanding of foreign cultures, etc.
· Evaluating the employee satisfaction levels forcorporate management
KnowledgeManagement
· Proposing and utilizing engineering techniques and skills· Operating discussion rooms and learning teams
Hansup Broadcasting
Understanding of a Foreign Culture (Hungary) Interview of an internal expert
Ind
ividu
alsO
rganizatio
ns
60 DAELIM 2013 Sustainability Report
Corporate Culture of trust and Communication
Corporate Culture of Trust and Communication
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Cultural Diversity and Human RightsWe respect the exercise of cultural rights, diversity, belief and human rights as a global company, and hold strict standards for diverse types of social corrup-tion and human rights issues. We comply with principles demanded in the UN Universal Declaration of Human Rights, those of the ILO and OECD, and the Ruggie Framework. In other words, we tolerate no acts that hamper or restrict corporate social responsibilities, that is, the dignity of the mankind. We also do the utmost to spread and practice within the company the importance of complicity and due diligence. Such endeavors are in the same line of reinforcing training and auditing lest the rights of stakeholders be violated or damaged.The fundamental principle for all business operations at Daelim Industrial is respect for individual human rights of each employee and we have diverse programs for this purpose such as windows for complaints that guarantees anonymity and breast feeding facilities for nursing employees. In addition, we offer training programs against sexual harassment to improve the work environ-ment for female employees and cultivate sound and clean corporate culture. Our efforts also include training for security personnel on the job requirement pertaining to human rights and adequate etiquettes for the purpose of creating human-friendly corporate culture. Child labor and forced labor are strictly prohibited at the domestic and over-seas workplaces of Daelim Industrial; we do not hire employees under the legal working age specified by the local government.
Sharing Thank U messages in each team
Hands-on experience of writing Thank U letters
Thank U Campaign It is our belief that employees’ personal life must be happy for our corporate competitiveness to grow further. The <Thank U Campaign> that kicked off in October 2013 accompanies various training and sub-campaigns for our mem-bers to live a happy life through acts of gratitude and sharing in their workplace and at home.A pilot campaign took place for six months for the Corporate Management Di-vision and two sites, garnering a significant feedback, while bringing about the performance of ‘spreading a positive culture of the organization and enhancing communication within teams.’ The campaign as a result was expanded to be-come an enterprise-wide one in May 2014.
“As our mutual understanding improved, our team atmosphere got brighter.”
There were few opportunities for communication due to different job functions in different parts within the same team, but the Thank U Note helped us to share our personal daily life and understand each other better.
“We start our day cheerfully. ”
With an interesting episode on each of our Thank U Note, we could start our day cheerfully. I felt shy to express gratitude, but it’s good to share our thoughts under the campaign.
“Complaints are all gone on the site.”
There used to be undesirable acts that never got corrected through guidance of all sorts, e.g. neatly using bathrooms and no throwing away of cigarette butts. However, bathrooms turned cleaner and no cigarette butts were found on our site after the campaign began. I could feel the power of the Thank U Card sent to our workers.
Activities
Materiality Analysis Customers,Shareholders &Investors
44
Suppliers
30
Unit : Point
Employees
63
LocalCommunities
25
PublicSectors
9
61
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Compliance with Domestic andInternational StandardsWe acquired the certification of the OHSAS 180016, the international safety & health management sys-tem, in 2009 to continuously enhance the level of safety & health, and operate an optimized one as a result. In September 2013, post inspection was con-ducted for the main office and sites at LRQA Korea, and the excellence of our safety & health manage-ment activities was fully recognized.
Strategies for No Industrial AccidentJoint Rally to Remove Industrial Accidents among 3 Construction Com-panies The three construction companies under Daelim Group, that is, Daelim Industrial, Korea Development Corporation and Samho Internationalgathered together for a rally. It was to remove industrial disasters to establish a safety culture and achieve a zero accident rate through the reform of awareness about safety among employees in 200 sites nationwide on April 4. The rally had the presence of 20,000 people including the CEOs, all employees of the three com-panies and those from their suppliers. The employees and those from suppliers made a resolution to comply with safety regulations and proactively prevent disasters.
OHSAS 18001 Certificate
OuR VALuE IS
Each and every employee at Daelim Industrial strives to
achieve a zero accident rate and create a safe and pleasant
working environment based on the management
principle of the respect for people. To this end, safety is
considered as our top priority in our construction work,
believing, ‘Safety is not a choice but a must.’
Preventive activities have been reinforced as a result :
operating a safety & health management system,
conducting safety warning activities via smart phone,
conducting continued training & review and
creating a safety-oriented atmosphere where
Daelim Industrial, suppliers and employees are united.
Safety MeasuresDaelim Industrial has announced the following safety guidelines and put theminto practice for a better future.
Daelim Industrial hasearned a deep trust from the customers and the society by successfully complet-ing a variety of domestic and overseas construction projects under the manage-ment philosophy of "creating an affluent and comfortable way of life, and seeking for infinite growth and development." In order to achieve the vision of the com-pany, "Green living space" and implement the safety & health and green manage-ment system, we now pledge for the following principles of the safety & health and green management :
·Seek for humanism based on the respect for humanity. ·Comply with the domestic and overseas regulations for safety & health and green management and integrate the stakeholders' views proactively. ·Minimize the negative safety & health and green impact, and fulfill our social responsibilities. ·Provide adequate training programs to promote the awareness of the safety & health and green management to the employees and the suppliers in order to encourage their active participation in the safety and green management. ·Develop the technologies for optimum safety & health and green management.
We disclose these principles to all stakeholders and will continue to improve our safety & health and green management system by selecting and pursuing the goals to help us practice the safety and green management and conducting a regular review of the performance result.
March 21, 2014
62 DAELIM 2013 Sustainability Report
Safety Management
Safety Management
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Promoting the Atmosphere of Safety through the Participation of Board Members Daelim Industrial practices safety management by having board members participate in a monthly event of "Check-up Day for Safe Environ-ment," conducts safety check, and promotes the atmosphere of safety at con-struction sites by leading the safety management activities.
Concentrated Management Policy for Safety Management We set a con-centrated management policy by analyzing accident cases of Daelim Industrial and other construction companies of the past five years on an annual basis. The 2013 policy selected the top agenda under the slogan of ‘Back to the Basic’: site-oriented safety activities, prior elimination of critical risks and establish-ment of an autonomous and safe atmosphere. Constant monitoring takes place on whether to apply to sites.
Activities forsite-oriented safety
I practice safety
Removal ofcritical risks beforehand
Establishment of anautonomous
safety-orientedatmosphere
Safety is the top priority! Back to the Basic
Implement corrective measures Inspect and double-check the resultConducted on a weekly basis
Training on information sharing/ Decide on job tasks
Establish the plans of improvement for risk management
Decide on the permissible range
Decide on the level of danger
Understand objective situations pertaining to each work processSelect danger factors
Risk Assessment : SORA Daelim Industrial performs safety management by predicting and eliminating dangerous factors in each construction work process through the SORA (Safety Operation Module & Risk Assessment), which was independently developed by the company in 2005. We eliminate dangerous factors in advance through a thorough analysis of work process such as work environment, construction method, work orders, work-force, equipment and interference with other work process. Preventive mea-sures are announced in the daily TBM (Tool Box Meeting) and strictly enforced under the supervision of site managers. In addition, Daelim Industrial held a promotion contest for SORA in 2013, select-ing 6 outstanding suppliers and trying to improve the quality of safety manage-ment and the capacity for voluntary safety inspection.
SORA(Safety Operation Module & Risk Assessment) Work Process
Select work process
Safety Warning Activities through Mobile Devices Our ‘safety warning activ-ities during work’ lead to immediate actions to be taken, analysis of the content and type of the warning, and generation of directions for improvement. We en-courage our suppliers to make improvement accordingly by imposing penalties to those with a high violation rate based on the evaluation of such activities. Since 2012, real-time safety warning has been made available via the mobile safety & health management system. Safety warning via smart phone can be ubiquitously carried out regardless of time and space, leading to the discovery and removal of risks. This contributes to accident prevention, especially by min-imizing the hours of exposure to risks for workers.
Safety Point System for Suppliers In order to promote suppliers' voluntary and continuous participation in safety management activities, Daelim Industrial has implemented a safety point system since 2011, in which merit points are given for advance activities against dangerous factors and demerit points are given in case of industrial accidents or inadequate safety activities. In 2013, 2 Champions, 5 Safety Masters and 10 Safety Leaders were recognized and awarded with compensation.
Training Tailored for Job Requirement Daelim Industrial offers safety training programs tailored to fit individual job requirement and work level from site man-agers to general office managers and foremen. In wintertime, there are 3,284 safety managers/supervisors and 1,192 fore-men/superintendent from suppli-ers participating in the safety training program with cyber safety training pro-vided to 527 employees and hands-on training on construction safety offered to 714 workers. Through the training programs tailored for job requirement and work level, we try to raise awareness of the basic knowledge about safety man-agement and promote on-site safety management by having employees recog-nize their individual responsibilities. In particular, we continue to help safety managers improve their capacities through training on job requirement and various workshops. We also strive to derive im-provement strategies for safety management and apply them at construction sites.
Training Performance for 2013
Hands-on training for construction safety
Cyber training for safety
Training for the foremen from the suppliers
Training for site managers in wintertime
297
247
1,192
1,253
417
280
2,031
SuppliersDaelim Industrial
Materiality Analysis Customers,Shareholders &Investors
58
Suppliers
48
Unit : Point
Employees
41
LocalCommunities
42
PublicSectors
73
Operation of the Industrial Safety & Health CommitteeWe regularly operate the Labor-Management Council attended by the labor and management in an equal number or the Industrial Safety & Health Committee to enhance health and safety conditions for workers on sites. On each site, various agenda to secure safety and health are discussed and im-proved to contribute to the prevention of near-misses. For instance, we prevented industrial near-misses, trained on ways for escape upon the occurrence of near-misses, improved the working environment and set up resting facilities. We will continue on with our safety and health activities participated by the both entities.
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Charter for the Record of No Industrial Accident We achieved the record of 5,000 hours of no industrial accident as of January 28, 2014 for the RMP-2 site in the Philippines. The record went up to reach 6,000 hours on April 2, 2014, hinting how our safety management capabilities have been fully recognized.
Awards & Prizes
Prize of Excellence in the 1st‘Construction Safety Award’(Section 3-2 of Honam Express Railway)
Prize of Excellence in the 2013 Safety &Health Seminar on Cases of Excellence(Section 3 of Sinbundang Line Extension Project)
Gold Award for the HSE Performance in 2012/13(Kuwait LPG Train 4 Project)
Gold & Silver BannerAward in the Client’s HSE Audit in 2013(Saudi YERP- 3,4 Project)
Grand Prize in the 21st Safety Management Award(H2 Hotel of Incheon International Airport)
Certificate for the Record of 5,000 Hours of No Industrial Accident
Systematic Inspection Daelim Industrial makes a constant improvement on safety management through the voluntary site inspection and the regular in-spection of the main office. We also try to improve the quality of on-site safety management and lay a groundwork for voluntary safety activities by conduct-ing inspections by external construction safety experts. In addition, in order to prevent serious accidents caused by construction equipments, inspections by internal and external experts are made before and after equipment is brought in and we make every effort to prevent accidents resulting from equipment malfunction.
Status of Industrial Accident Rate for the Past 5 Years
Construction industry averageDaelim Industrial
*Average in the construction industry: Average of top 1,000 construction companies in terms of construction capabilities
0.12
0.11
0.05
0.05
0.09
2009
2010
2011
2012
2013 (Expectation)
0.50
0.41
0.46
0.43
0.43
2009
2010
2011
2012
2013 (Expectation)
Voices of On-site Employees Daelim Industrial listens to the 'voices of the employees working on-sites' to encourage employees' participation in safety activities and promote the atmosphere of voluntary safety inspection by elimi-nating risk factors detected and reported by the on-site workers. In 2013, a total of 91,955 complaints were received and recorded in the safety management system together with respective corrective measures, which makes it possible for the whole company to share the content and use it as an advance inspection material for a similar work process.
Industrial Accident Rate Our industrial accident rate is in the range of 0.1% or less, which is significantly lower than the industrial average, exerting such a sta-ble trend. In particular, the rate was 0.05% consecutively from 2011 to 2012 (ac-cording to the Ministry of Employment and Labor) – the highest record among the top 50 companies in terms of the valuation of construction capabilities. The rate is expected to reach 0.09% in 2013 – a stronger performance against the industrial average.
Systematic Safety Inspection
Voluntary site inspection Regular inspectionof the main office
Outsourced inspection forthe prevention ofconstruction accidents
Equipment inspection
ConstantImprovements
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Safety Management
Safety Management
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Safety has been continuously assessed as a core issue in the construction business.To practice safety on construction sites, what must a company prioritize on?
Safety on construction sites must be an independent task so that relevant staff on safety can voice out their thoughts. In the construction environment in Korea where shortening of a construction period outweighed safety, it is critical to guarantee independency of safety managers on sites. However, with the number of ‘contractual’ safety managers on the rise following the 1997 financial crisis, they have been walking on eggs shells around the head of their construction or their senior supervisors, as we all know.Despite the excellence of a safety management system, a company must listen to any safety-related ad-vice: otherwise, the system will be a dead one in reality.
The importance of safety training has recently boosted further. What would be some of the ways forconstruction sites to benefit from safety training sessions and efficiently carry them out?
Training is an essential step that is most critical to set the stage for fundamentals for the society. In discuss-ing safety, safety training is the first step to establish a safety culture, whose importance has been recog-nized by all. However, companies tend to have a formalistic approach to safety training: planning on safety training without securing budget for it, and cutting budget for safety training, first and foremost, as a means for budget tightening amid the recent economic trouble. As such, safety training is put on the back burner despite its seemingly essential element. Therefore, sufficient investment is needed to develop safety training courses for stronger efficiency and practicality.
How do you see the level of safety management activities of Daelim Industrial,including its safety training? What must be top considerations for its future safety activities?
In retrospect, Daelim Industrial has brought due decision-making and actions to make its workplaces safe and pleasant. Among them, the ‘SORA (Safety Operation Module & Risk Assessment)’ is a classic example. It is a risk assessment technique, which was implemented much earlier than the one institutionalized by the Ministry of Employment and Labor, and has established itself in full swing. This trend will be carried on without any doubt. However, one disclaimer is that the company could further prosper in safety as one of a few examples in Ko-rea that fulfills the construction period based on safety lest safety be neglected due to a shorter construction period which sprang from Koreans’ tendency to hurry in what we do.
Director of Training ofSafety Training Division,
Korea Industrial Safety Association
Choi Jong-deok
I hope that Daelim Industrial could
act out ‘Safety First and Completion of
Construction Period’, while scaling up
investment in developing
safety training courses lest
safety actions get neglected for
a shorter construction period
Expert InterviewsSafety Management
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Happy Call
Repair service
Record the expected repair dateand notify the customers
Understand the problem anddouble-checkthe A/S registration status
OuR VALuE IS
With the construction philosophy of
'creating happy spaces,' Daelim Industrial continues to
conduct research with various experts not to
provide customers with an apartment unit as a
mere physical space but with the pride of
living in e-PyunhanSesang by offering
'culture and art program,' and 'convenience services.'
Our construction philosophy is conveyed to
the customers through the communication tools of
"House means rest" and "Built with heart.”
Voluntary Activities for the Customer Health and Safety
The Most Trusted Brand Awards Since 2010, Daelim Industrial has consecutively won the grand prize awards in the area of apartment construction for 4 years in the 'Most trusted Brand Awards,' which recognizes the best brand in each business area that has succeeded in building customer trust by moving customers' heart through marketing methods based on customers' feelings.
Customer Contact Center and VOC (Voice of Customers) System Daelim In-dustrial opened the first integrated customer contact center that has combined other customer-related operations and database in the construction industry in September, 2003. We also established the VOC (Voice of customers) system on the company's website in order to ensure the prompt and systematic response to the customers' inquiries and complaints. In May, 2009, we have implemented a call matching system for the first time in construction industry and were able to reduce waiting time on the part of customers, thereby providing customers with more convenient service envi-ronment.
Reservation System for Defect Repairs at Apartment houses Complexes Dae-lim Industrial has established BASS (Before & After Service System) and a reservation system for defect repairs based on mobile devices (smart phone) and provides customers with prompt A/S once defect claims are made through the Internet or phone calls.
CS Master System We conduct an advance inspection of each apartment unit from the perspective of customers starting from 70 days before move-in by inspecting any potential inconveniences and repair needs and conducting test drives for electrical and other devices
VOC System Process Flowchart
A/S Reservation System Process (Bass)
Classifycustomer complaints and assign to the proper team
Search for Corrective measures
Answercompleted
Evaluation of customers satisfactionlevel,recommend-ation index
Feedbackmarketing,products, sales techniq-ues, housing subscription, etc.
PreliminaryA/S registration
Manage the satisfaction level/Manage the commitment compliance rate
Manage suppliers/Manage materials
Manage the rate of double-checking theA/S registration status
The MostTrusted Brand Awards
Identify the registration status / Timeline management
Manage the process rate/Manage the promptness
66 DAELIM 2013 Sustainability Report
Customer Satisfaction
Customer Satisfaction
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Quality Assurance Activities to Enhance Customer ValuesSpecial Experience for Residents in e-PyunhanSesang : 'Quality Assur-ance Event' There is a special quality assurance event in which a team of an advance quality inspection from the CS department operated by the Building & Housing Project Management Team inspects apartment units before the family visit day. They inspect each apartment unit from the perspectives of the cus-tomers and make defect claims, hence contributing to minimizing the customer complaints in the family visit day event and raising the level of quality perfection.
Apartment Unit Inspection by Customers : Family Visit Day One month be-fore the move-in date, we hold an event of the family visit day in which custom-ers are allowed to visit the actual apartment unit they will be moving into and inspect the unit and make defect claims. By taking prompt corrective measures against defect claims made by the customers, Daelim Industrial strives to im-prove customer satisfaction.
Cultural Activities for Customer Satisfaction
Orange Art School The Orange Art School invites children living in the e-PyunhanSesang in the cap-ital region to the Daelim Fine Arts Museum for special culture and art programs. Through cultural events at the museum, we provide the cultural ben-efits fit for our customers in the e-PyunhanSesang. We will continue to promote these events for cus-tomer values and specialize in providing lifestyles incorporating culture and art.
Assessment of Customer Satisfaction Residents of e-PyunhanSesang gave us their satisfactory feedback on the Orange Service. The average score from respondents overall was 95 points, with 99 points for cleaning services and 92 points for landscaping in their unit. Such high scores are results of our mul-tifacted efforts: documenting and utilizing a manual for higher service quality; conductign prior training to prevent safety accidents and placing & utilizing a safety management guideline; and enhancing the service quality by securing seasoned workforce. We will continue to strive for higher customer satisfaction by securing service portfolios, puttign the top priotity on service quality.
Family Visit Day Orange Checklist
Indoor Cleaning Service Old Soil Replacement forFlower Pots
Cleaning Service for Windows
Orange Art School
Clean Services(n = 12,592)
Landscaping in Units (n = 1,574)
Very satisfied 11,720 (93%) 1,036 (66%)
Satisfied 826 (7%) 470 (30%)
Neutral 44 (0%) 64 (4%)
Unsatisfied 2 (0%) 3 (0%)
Very unsatisfied 0 (0%) 1 (0%)
Satisfaction level(points) 92.298.5
A List for an Advance Inspection by Customers : Orange Checklist Daelim Industrial provides 'Orange Checklist' prepared by the construction and design experts on the family visit day as a standard checklist for the preliminary in-spection of an apartment unit. Orange Checklist is a unique customer service provided by Daelim Industrial, which provides customers with over 90 items to inspect before they move in. Customers make comments on the Orange Checklist about their complaints and Daelim Industrial provides comprehensive corrective measures not to cause any inconveniences incurred by defect re-pairs after customers have moved into their new residences.
Orange Service : the First Customer Service Brand Daelim Industrial intro-duced "Orange Service" in 2003, which is the first service brand in the con-struction industry and aims at enhancing customer values through differenti-ated customer service. In order to provide customers with comfortable living spaces, we develop new service programs annually such as the indoor cleaning service, the cleaning service for windows and the replacement of old soil in a flower pot. As for the flower pot replacement, training and practice sessions are offered for customers to have hands-on experiences, and such pots are offered as promised to each unit.
Materiality Analysis Customers,Shareholders &Investors
57
Suppliers
48
Unit : Point
Employees
57
LocalCommunities
83
PublicSectors
55
67
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OuR VALuE IS
Based on the philosophy that the growth of the suppliers
equals the growth of Daelim Industrial,
we operate a team dedicated to shared growth and offer
a shared growth program in order to strengthen
the capacities of suppliers from a long-term perspective.
We also signed the "Agreement for Fair Trade and Shared
Growth between Large and Small Companies"
which was enforced by the Fair Trade Commission and
make an effort to establish fairness in sub-contracting and
pursue shared growth with suppliers.
Financial SupportCash Payment on Subcontracting Cost Daelim Industrial makes cash pay-ments for all expenses incurred at the construction sites with the exception of some sites, which are paid with B2B plus with the maturity days of 60 (Secured loan of electronic type on account receivable without resource to the suppliers, cash-type payment).
Reduction or Exemption of Contract Performance Deposit Daelim Indus-trial reduces the amount of contract performance deposit by 50% for the sub-contractors registered. We select outstanding suppliers annually based on the domestic regulations for sub-contracting and offer benefits such as exemption from contract performance bond, preferred performance-based compensation and primary right for bidding (April 1, 2013 ~ March 31, 2014).
Support for Operating Expenses Daelim Industrial provided 15 suppliers with a financial support of a total of KRW 10 billion to help the suppliers with emer-gency operating expenses and the purchase of materials, machinery and equip-ment. In addition, we have created a win-win cooperation fund of KRW 33.2 billion and offered the suppliers with a benefit of the 2% interest rate, resulting in a loan amount of KRW 20 billion.
Support for Technological Development Daelim Industrial provides suppliers with support for technology development, and supports patent application for new technologies for joint development with suppliers. Moreover, sessions of the Win-Win Cooperation Academy took place to enhance technological prowess of suppliers. Best practices on cost innovation were also selected and shared in seminars to share best practices on cost innovation, thus boosting technological competitiveness.
Joint PatentApplication
Joint Patent Registrations
PatentTransfer
Designationof New
Transportation Technologies
Cases of SupportExtended
2 10 8 1
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Win-win Cooperation
Win-win Cooperation
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Support for Training In order to strengthen the employee capacities at the sup-pliers, Daelim Industrial provides training programs for management innova-tion, cost reduction, job performance training, quality, safety and environment.
OJT Training A total of 202 employees completed the training conducted by CAK (Creating Advanced Korea), a certified training institution to reinforce job performance competencies of employees from suppliers, and 247 completed the cyber online training on safety (consigned to Samsung SDS) via Cyber Train-ing Institute of Daelim Industrial.
Status of Safety Training We offer training with Cyber Training Institute to pre-vent near-misses on sites and attain a zero accident rate. As for hands-on train-ing on construction safety, 297 employees took the courses from 127 suppliers. 1,253 from 308 suppliers completed the supervisor training in wintertime and 1,192 foremen and superintendent from suppliers took the relevant courses.
QA Enhancement Training for Power Plant Contractors Amid a higher aware-ness about the importance of the quality system of power plant contractors, we paved the way for quality improvement by reviewing the power plant con-tractors’ quality system beforehand, and implementing the quality operations. Moreover, training took place on writing a quality management manual and de-sign plans, other companies’ practices and quality prevention. It is proven that the suppliers that took continuous training exerted a higher level of design.
Support for Business OperationsFinancial Consulting and Management Diagnosis Program for Suppliers Financial Consulting and Management Diagnosis Program for Suppliers. - Title : Financial consulting for major suppliers (13 companies including Pyeongchang Construction) - Organized by : Managers in charge in Daelim Industrial and e-Credible Co., Ltd.
Idea Contest We hold an idea contest to cut cost so that solutions can be found for overcoming the construction downturn and achieving win-win cooperation growth. Any ideas on cost reduction including excellent technologies, changes in materials and system improvement are accepted without limits for eligibility of applicants. Once ideas submitted by an SME are adopted, preferential treat-ment is offered in evaluating suppliers of excellence, and if unregistered, an opportunity to take part in a bidding is offered.
Materiality Analysis Customers,Shareholders &Investors
41
Suppliers
85
Unit : Point
Employees
52
LocalCommunities
33
PublicSectors
73
69
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Sustainability Risk Management of the SuppliersSelection of Suppliers Daelim Industrial operates a fair and transparent pro-cess for the registration of suppliers. The first round of selection is made based on diverse factors specified with regard to the international standards such as quality, environment, safety and credit. Among the suppliers selected in the first round, a final selection is made through a general qualification process in-cluding credit verification and individual interviews.
Management of Suppliers Daelim Industrial guarantees a fair bidding oppor-tunity to all the registered suppliers that meet the initial qualifications for the construction process, relevant license and the scale of the project and bidding qualification. We offer an electronic bidding system to more than 5 suppliers in order to ensure the fairness and transparency in bidding. In case of the lowest bidding which falls below the standard cost, a committee on the evaluation of the lowest bidding is organized and deliberates on the possibility of selecting a new supplier to prevent general problems in the construction process and en-sure secure and responsible construction work. We also impose bidding limits on the suppliers that cannot meet the standards for sustainable companies in the areas of safety, quality, environment and bidding.
Evaluation of the Suppliers In order to control and enhance the sustainability management capacities of the suppliers, Daelim Industrial operates an assess-ment system which evaluates construction sites (2 times/year) and the main office (once a year) in the areas of construction works, quality, safety, environ-ment and finance. In order to obtain the independence and fairness of each person engaged with the assessment, an on-line evaluation system is imple-mented; the evaluation result is used to select outstanding suppliers for an an-nual reward, bidding selection and the evocation of registration for suppliers.
Selection of Companies of Highest Excellence inLE-SME Win-Win Cooperation Daelim Industrial was selected as the Company of the Year with points of over 95 in the ‘2013 Assessment on Win-Win Cooperation among Construction Companies’ conducted among 2,903 construction companies. Among large enterprises, five companies were selected including Daelim Industrial, and for the winners, preferential treatment is offered upon the prequalification (PQ), performance capability evaluation of a local government, and assessment of construction capabilities for one year from June 1, 2013.
Suppliers Meeting of the Building & Housing Business Division
Award Ceremony for the 2014 Company of the Year
Protecting the Human Rights of the SuppliersDaelim Industrial makes the following stipulations in making a sub-contract and tries to protect the human rights of the employees at the sub-contracting com-panies and suppliers.
Safety of the employees from the suppliers(No. 2) Safety guidelines to pro-tect the mental and physical health of the employees
Joining employment insurance and mutual benefit fund for retirement of construction workers(No. 4, 5) Joining employment insurance and mutual benefit fund to provide the employees with job stability and stable way of life
Prioritized payment of worker salary and subrogation(No. 7) Payment of worker salary prioritizes all other payments for expenses. Subrogation by Daelim Industrial in case of delay in salary payment due to accidents by the suppliers, etc
Acquisition Rate of Environmental/ Safety Certifications Among Suppliers in 2013
Acquisition ofenvironmental certifications
(ISO 14001, production ofeco-friendly products, etc.)
Acquisition ofsafety certifications
(OHSAS, KOSHA,etc.)
Rate of Suppliers (%)
95.6 10.8
70 DAELIM 2013 Sustainability Report
Win-win Cooperation
Win-win Cooperation
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CEO ofSungjunsa Co., Ltd.
Kim Cheol
I hope Daelim Industrial could ensure
a sound construction culture by
strongly acting against collusive
deliberation and low bid-price
deliberation so that subcontracting
orders could be
placed at an appropriate price
Tell me about your company.
Sungjunsa Co., Ltd. founded in 1968 has been technologically based in the electrical & instrumental engi-neering field for plants, covering refineries, steel mills, LNG undertaking bases and automobile in tandem with the industrial development of Korea. We have taken part in facility construction of social infrastructure projects including nuclear power plants and thermal power plants, accumulating experiences and expertise in such fields. We now have a global presence with globally-competitive technological standards. All of us at Sungjunsa Co., Ltd. will do the utmost for the company to be fully recognized by customers at all times.
Issues on win-win cooperation growth are a part of critical corporate social responsibilities.What is the biggest topic of interest recently onwin-win cooperation growth in the perspective of suppliers?
Win-win cooperation growth refers to the mutual growth of large enterprise and SMEs. Its outcome is de-termined by how willingly large enterprises support SMEs, believing it is a part of its CSR. Some essential activities for the development and survival of SMEs, that is, win-win cooperation growth are: protecting the business areas for SMEs by selecting business categories and items for SMEs, and engaging in the Excess Profit Sharing Scheme whereby the excess profits made versus targets are to be shared with SMEs.
In a supplier’s point of view, what needs to be paid attention byDaelim Industrial or clients in pursuing win-win cooperation growth?
For government-contracted construction projects, the government must undergo improvement for insti-tutions by abolishing the Lowest Bid Price Scheme for bidding so that orders can be acquired at an appro-priate price level. In this case, when a primary contractor takes part in a bidding at an appropriate price for government and private-contracted construction works, there won’t be unfair trading boiling down to a sub-contractor. Low bidding price would be led to illegal sub-contracting, causing near-misses. This might also significantly impact the construction quality for failing to complete the construction period due to reduction in labor cost and injection of unskillful workers to save cost. Lower construction quality will lead to failures, bringing about enormous repercussions. Shoddy construction of a sub-contractor will cause the primary contractor to lose trust from a client, hampering its order acquisition strategies. The prime contractor, as a result, must prohibit collusive deliberation and low bid-price deliberation so that subcontracting orders could be placed at an appropriate price, thus forming a sound construction culture.
Expert InterviewsWin-Win Cooperation Management
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OuR VALuE IS
As a responsible corporate citizen,
Daelim Industrial has a firm philosophy about social contributions.
We pursue a variety of social contribution activities based
on the Hansup spirit of
'creating a pleasant and abundant life'
in order to achieve sustainable growth together with
the local communities.
Social ContributionsIn order to help our neighbors in need to lead a happier and more comfortable life, Daelim Industrial has been promoting five sharing campaigns: sharing of happiness, sharing of friendship, sharing of culture, clean sharing and sharing of hope.Our social contributions fully utilize competencies of the Group’s affiliates as well as features of the construction industry. The programs are based on offer-ing practical help by the main office and sites nationwide to people in need by engaging closely with community. In 2013, the average number of hours for social contribution per individual stood at 11 hours, and voluntary participation of employees is on the rise. Of particular note, social contribution activities aligning cultural contribution programs with the Group were reinforced as we take the lead in reaching out to the culturally neglected and enabling a broader access to arts.
Continuous and voluntary participation of the employees
Habitat
Repair work for houses/Improvement of the living conditions
Sharing ofHappiness
PC donations
Scholarship organization
Sharing of Hope
Tend to1 mountain,1 streamand 1 street
CleanSharing
Joint projects with local communities
Happy Together
Mecenat activities
Sharing of Culture
Volunteer works by the employees at the main office
Volunteer works by the construction site workers
Volunteer work from clubs
Blooddonation
Charity bazzar, etc
Sharing of Friendship
Vision for social contributionPartnership with local communities for shared growth
Create an affluent and comfortable way of life
Hansup Spirit
Major activities
Social Contribution Strategies of Daelim Industrial
72 DAELIM 2013 Sustainability Report
Social Contribution :5 Sharing Compaigns
Social Contribution : 5 Sharing Campaigns
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Sharing of Happiness (Improvement of living conditions toprovide tenants with a happy home)We have played out ‘sharing of happiness’ to improve living conditions to pro-vide tenants, leveraging our expertise in construction since 2005. In 2013, along with the Seoul Branch of Habitat for Humanity, we have repaired and conducted maintenance services in clusters of salvage/old houses and for facilities of wel-fare centers in Seoul and the metropolitan area. We put the new wallpaper, in-stalled insulations, replaced the existing lights with LEDs, taking full advantage of the capabilities of our employees, which, can enhance the overall energy efficiency.
Clean Sharing (Environmental activities to protect mountains andstreams from pollution)Daelim Industrial promotes environmental awareness and conducts environ-mental purification activities across the country to leave the future generation with the clean earth. We have organized "clarity sharing team," which promotes the campaign of "tending to 1 mountain, 1 stream and 1 street" in a close con-nection with the local governments in 10 different geographic zones including Seoul.Since 2005, we have held various environmental events such as tending to Namsan with the employees from Building & Housing Business/Civil Business/Plant Business/Corporate Management division and their family members.
Sharing of Friendship (Volunteering at local welfare facilities)Daelim Industrial promotes a campaign for love sharing and visits orphanages and nursing homes across the country to offer facility cleaning, assistance with the meal and company with lonely senior citizens with a variety of clubs inside the Daelim Industrial offering talent donations too. At construction sites, work-ers from Hansup Bongsadae also volunteer to help local people in need.
Sharing ofHappiness
Repair of Welfare Center Facilities
Sharing ofFriendship
Volunteering ofEmployees’ Families
Sharing of Culture
Community-linked Program
Clean Sharing
Namsan Clean-up
Sharing of Hope
Giving Out Free PCs
Sharing of Hope (Support for the handicapped andresearch through scholarship organizations)Daelim Industrial has been engaged with providing the handicapped and so-cially-disadvantaged people with material goods and monetary donations and proving support for college students and professors who are responsible for the bright future of our society through the campaign of 'hope sharing.' Since 2004, we have continued to donate the personal computers not used at work places in a connection with rehabilitation facilities to provide help to the handicapped and the workers in a rehabilitation process. Some of the used PCs are donated overseas to help developing countries with the training for information technol-ogy. In addition, in celebration of the 50th anniversary in 1989, Daelim Suam Foundation was founded as a non-profit organization to provide scholarships and support for academic research.
Sharing of Culture (Cultural activities for culturally-deprived people)Daelim Industrial provides culturally-deprived children and adolescents with opportunities to experience diverse cultural activities such as the participation in education programs in culture and arts and hands-on training program for cul-tural experiences. Since 1994, when Daelim Industrial became a member in the Korea Mecenat Association, we have provided cultural support for the children in the orphanages located in Seoul and Kyunggi area for 19 years. In addition, in a joint en-deavor with Daelim Fine Art Museum, we have offered social contribu-tion programs including free admission to art exhibitions and creation activities for more than 10 times a year with approximately 400 children involved.There are a diversity of community-linked programs so that youths, employees and college students in community to take a greater interest in arts.
Materiality Analysis Customers,Shareholders &Investors
57
Suppliers
56
Unit : Point
Employees
24
LocalCommunities
83
PublicSectors
73
73
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Social Service Worker atNamsanwon
Ryu Deok-rye
We would like to thank you for
your generosity and love in taking part
in social contributions with consistent
interest and communication
for the past 6 to 7 years
Please tell us about your organization.
Namsanwon is a social welfare organization accommodating 60 people, including infants, babies up to youths. We provide them with a stable living space to give equal opportunities of education to orphaned children, guide them so that they could properly grow up as members of the society, and train them for character buildup.
There are concerns about possible shrinkage in corporate social contributions amidthe recent economic downturn. How do you find it?
There are numerous inquiries on short-term social contributions. Companies tend to initiate volunteering due to their higher recognition and need for it. One-time visits on weekends have recently scaled up. And yet, I sincerely wish that such activities could be carried on continuously with steady interest and commu-nication just like Daelim Industrial has done for the past 6~7 years. I personally think that it depends on how a company recognizes social contribution in its corporate management policies, instead of the economic downturn.
What would be the top priorities for companies’ social contribution activities andwhat needs to be improved in the perspective of a social welfare center?
Companies must set their goals/objectives and develop programs in communicating with target organiza-tions to expand the scale of social contributions. Program activities must be implemented befitting their vision, and features of target organizations must be understood by the companies beforehand, which would make social contributions more memorable and meaningful.
Is there any message you would like to give to employees of Daelim Industrial?
I can see your care and love from the time you enter Namsanwon till the time you leave. I appreciate your ef-forts as a social service worker at Namsanwon in charge of corporate social contributions. I also do my best to take care of our children with unyielding love, and what you do for us definitely empowers us to a higher level, even more so than what vitamin supplements do to us. Employees of Daelim Industrial! Thank you very much.
Expert InterviewsWin-Win Management
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I wish that experiences and capabilities of seasoned work-force that newly join Daelim Industrial could be leveraged as Daelim’s growth engine.
It would be essential for all employees including contractual ones to devotion and loyalty for the company. All must try hard to minimize discrepancies between the main office and sites, because it is the HR that determines corporate survival and growth.
It is time to invite sea change to the existing problematic prac-tices to attain sustainable management. Customer satisfac-tion driven by profitmaking and quality assurance is the top management goal, but genuine sustainable management is achievable when accompanied with shared growth with sup-pliers and social contributions.
A company is driven by its people, so a continued training en-vironment must be available for employees. The biggest wel-fare can be found in training, so once individual performance is aligned with organizational one in a new training system and measure, long-term sustainable growth can be attained seamlessly.
A practical exchange system is needed for continued mutual understanding of and development with suppliers. I hope that the company can post uniform channels to be shared among suppliers and the working-level at Daelim, while posting data on Daelim’s operations, PR and guidelines, and employees could utilize them fully.
The core of corporate sustainable management lies not in establishing a system to maintain sustainability but in hav-ing workforce that secures and develops such a system and a manual. Continuous development and retention of key tal-ents are the sole prerequisites for sustainable management.
01 02
I wish the top priority could be on safety in construction on sites lest the tragedies like the sunken Sewol ferry’s hit us hard. Corporate development without safety in mind is an empty rhetoric.
03 04
05 06
07 08Sustainable contributions could also take the form of club ac-tivities so that they could develop further in various forms at Daelim Industrial.
Daelim Industrial Considers a Sustainable Society
Ideas of various stakeholders including customers,
shareholders, investors, suppliers, government and community,
are proactively gathered and reflected
in corporate management.
We will work even harder for sustainable development
through your encouragement, support and genuine insights.
PEOPLESocialProgress
Economic Growth
EnvironmentalStewardship
CORE VALUE
Stakeholders’ Opinions onGenerating Social Values
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APPEnDIXGHG Verification Statement 77
Third Party Verification Statement 78
GRI INDEX 80
Awards/ Memberships 82
Financial/ Environmental/ Social Data 83
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Korean Foundation for Quality (hereinafter ‘KFQ’) has been engaged by (DAELIM Industrial Co., Ltd.(Only CONSTRUCTION part) (here-inafter the ‘Company’) to independently verify its 2013 Report on Quantity of emitted Greenhouse Gas from places of business nation-wide (hereinafter ‘Inventory Report’). It is the responsibility of the Company’s management to compile the Inventory Report and the emission quantity report by “Greenhouse Gas and Energy Target Management Scheme” run by the government of Korea and KFQ’s responsibility is provision of opinions on the Inventory Report after verification according to ISO 14064-3 and national scheme.
KFQ’s verification was focused on all of the greenhouse gas emission sources (direct emission and indirect emission) and energy con-sumption controlled by the Company’s places of business nationwide.
Based on verification process according to the ISO 14064-3, KFQ obtained reasonable basis to express the following conclusion on the greenhouse gas emission and energy consumption data in the Inventory Report.
1) The Company’s 2013 Report on Quantity of emitted Greenhouse Gas and energy consumption was documented in accordance with “Greenhouse Gas and Energy Target Management Scheme” run by the government.
2) According to materiality assessment on quantity of greenhouse gas emitted from every Company’s places of business nationwide in 2013, material discrepancy is less than the criteria of 5.0% for an organization that emits under 500,000 tCO2_eq in accordance with “Greenhouse Gas and Energy Target Management Scheme”
3) According to the information and data regarding greenhouse gas emission and energy consumption in the Inventory Report, no unreliable significant error, omission, or impropriety were found. Therefore, KFQ conclude and confirm its verification with total material discrepancy of less than 5.0%.
April 15th, 2014
CEO Daehyun NamKorean Foundation for Quality (KFQ)
* [SCOPE 3 was verified by Company’s GHG Energy Control Instruction (Rev 02)]
Unit : ton CO2 - eq
Introduction
VerificationScope
Conclusion/Opinion
Report Year SCOPE 1 SCOPE 2 SUB TOTAL SCOPE 3 TOTAL
2013.1.1.~2013.12.31 20,718 33,149 53,867 139,404 193,271
77
gHg Verification Statement
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The Korea Productivity Center (“The Assurer”) was requested by Daelim to provide independent assurance on the information presented in Daelim’s 2013 Sustainability Report (“Report”) and hereby provides following assurance statement:
Daelim entitles a complete responsibility for the information, opinions, and content of the Report. The Assurer’s responsibility is to provide independent assurance statements on the Report. As an independent assurance provider, the Assurer neither participated in the publication of the Report nor engaged in any conflict or interest that may undermine its state of independence.
The independent assurance was performed in accordance with Type 1 and moderate assurance based on AA1000AS(2008) assurance standards. The assurance statement checked suitability of principles of inclusivity, materiality, and responsiveness by following AA1000APS(2008) assurance principles. Moreover, it checked whether the information on the Report is compliant with GRI G3.1 Guideline standards.
The Assurer conducted an assurance engagement on Daelim’s2013 performances by following the above verification standards. The assurance statement does not include the verification on the reliability of financial performances, environmental data such as GHG (verified separate assurance), and other data provided on Daelim’s website. Moreover, the site inspection was limited to the headquarter in Seoul, Korea and if further assurance process is performed, the result may change accordingly.
The following method was used to provide the assurance on the Report:1. Verified whether requirements of GRI Application level A were fulfilled by reviewing the reporting rate and methods of each indicator based on GRI G3.1 Guideline. 2. Verified the compliancy of principles dictating the content and quality of the Report based on GRI G3.1 Guideline.3. Verified appropriateness of selection of key issues and contents in the Report by conducting media research and benchmarking analysis.4. Verified the appropriateness of contents and errors in expression through comparison analysis with other publication.5. Verified the evidence of data and information and checked internal process and system through the site inspection on Daelim’s headquarter in Seoul, Korea.
The Assurer verified that the Report accurately and fairly illustrates Daelim’s sustainability management activities and performances. In addition, through the assurance, the Assurer verified that the Report fulfilled the requirements of GRI Application level A as Daelim declared. The results of assurance in accordance with the principles of inclusivity, materiality, and responsibility presented in AA1000(2008) are as follows:
1. Inclusivity : Participation of Stakeholders The principle of inclusivity refers to a company's responsibility to make its stakeholders participate in the process of developing and achieving responsible and strategic measures on sustainability. In this regard, Daelim identifies issues that interest core stakeholders. It illustrates the materiality of the issues by scaling each issue according to its importance and thus, Daelim strengthened the connectivity between issues and the Report. Moreover, the Assurer found that Daelim reflects these issues in its management and discloses activities and performances through sustainability reports and company website. In particular, the Assurer commends Daelim’s effort to entail stakeholders’ opinions within each section of the Report.
2. Materiality :Significant Issue Identification and Reporting The principle of materiality refers to a company's responsibility to decide issues which are relevant and material to the organization and its major stakeholders. Subject to this principle, Daelim established an issue-pool and divided into 24 issues using global standards such as GRI and DJSI, media and benchmarking analysis, and internal strategic imperatives. Moreover, through surveys and interviews, the material test verified issues that are important to stakeholders. Daelim used findings from the material test to identify and reflect key issues into the Report. Especially, Daelim’s effort to enhance the understanding of issues by quantifying and illustrating materiality of these issues for each stakeholder is highly commendable.
To Stakeholders of Daelim
Responsibility and Independence
Verification Standards
Limitations
Methodology
Findings and Conclusion
78 DAELIM 2013 Sustainability Report
Independent Assurance Statement
Independent Assurance Statement
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The Assurer highly values Daelim’s diverse efforts and performance in order to improve its sustainability, and we suggest the following to improve its future sustainability reports and management:
1. We recommend Daelim to build a strategic structure to conduct more systematic sustainability activities. If Daelim manages activities and performance by using a strategic structure to plan and set goals, it will carry out better sustainability management in the future.
2. We recommend Daelim to thoroughly manage each type of data by setting a data collection standard and scope and creating a data management department. We firmly believe that before improving the sustainability system, it is necessary for Daelim to manage the data continuously by establishing a public data collection and management process; data management department needs to check the data in order to disclose them according to the identical standard of the Report.
3. We recommend Daelim to review sustainability activities and performances and find various cases that illustrate the positive relationship between these activities and financial performance. A leading global company endeavors to report the positive relationship between the environmental and social performance and financial performance in order to differentiate itself from the other companies of the same industry. Daelim needs to have a systematic preparation to report in this manner because this can produce good results from different sustainability assessments around the world.
The Sustainability Management Center of Korea Productivity Center is an assurance agency officially certified by AccountAbility [organization established AA1000, the international standard for stakeholder participation and verification] and is qualified to independence assurance engagements. Our Assurance Committee is comprised of competent experts who have in-depth experience in sustainability management consulting and assurance and have completed the relevant training.
Recommendation
3. Responsiveness : Response to Issues The principle of responsiveness refers to a company's responsibility to respond to issues which may have influence on stakeholders' performances. In accordance to this principle, Daelim presents management principles, activities, and performances in response to issues on the Report and fairly reports how the company is responding to these issues. It is the best of the Assurer’s knowledge that if Daelim provides backgrounds, needs, and goals regarding each issue additionally in the future, stakeholders can grasp a better understanding of Daelim’s activities on its sustainability management.
May 2014
Jin, HongKorea Productivity Center Chairman
Dong-Soo KimDirector
Tae-Ho ParkTeam leader
Beom-Taek OhResearcher
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●: Reported ◐ : Partially reported ○: Not reported N/A : Not Applicable
GRI Indicators Description Level of disclosure PageStrategy and Analysis
1.1 Statement from the most senior decision maker of the organization ● 21.2 Description of key impacts, risks, and opportunities ● 2, 8~10, 16~18
Organizational Profile2.1 Name of the organization ● 32.2 Primary brands, products, and/or services ● 3~52.3 Operational structure of the organization ● 32.4 Location of organization’s headquarters ● 32.5 Number of countries where the organization operates ● 4~52.6 Nature of ownership and legal form ● 212.7 Markets served ● 4~52.8 Scale of the reporting organization ● 32.9 Significant changes during the reporting period ● N/A2.10 Awards received in the reporting period ● 82
Report Parameters3.1 Reporting period ● 13.2 Date of most recent report ● 13.3 Reporting cycle ● 13.4 Contact point for questions regarding the report or its contents ● 13.5 Process for defining report content ● 9~103.6 Boundary of the report ● 13.7 State any specific limitations on the scope or boundary of the report ● 13.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/
or between organizations● 1
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlyingestimations applied to the compilation of the indicators and other information in the report
● 1
3.10 Readjustment of information provided in previous report ● N/A3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report ● N/A3.12 Table identifying the location of the Standard Disclosures in the report ● 803.13 Policy and current practice with regard to seeking external assurance for the report ● 78~79
Corporate Governance4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks ● 21~224.2 Indicate whether the Chair of the highest governing body is also an executive officer ● 214.3 For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and / or non-executive members ● 214.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governing body ● 224.5 Linkage between compensation for members of the highest governing body, senior managers, and executives and the organization’s performance ● 224.6 Processes in place for the highest governing body to ensure conflicts of interest are avoided ● 214.7 Process for determining the composition, qualifications, and expertise of the members of the highest governing body and its committees ● 214.8 Internally developed statements of mission or values, codes of conduct, and principles ● 214.9 Procedures of the highest governing body for overseeing the organization’s identification and management of economic, environmental, and social performance ● 224.10 Processes for evaluating the highest governing body’s own performance ● 224.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization ● 264.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses ● 9, 614.13 Memberships in associations and / or national / international advocacy organizations ● 824.14 List of stakeholder groups engaged by the organization ● 84.15 Basis for identification and selection of stakeholders with whom to engage ● 8~94.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group ● 8~104.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns ● 8~10
Economic PerformanceDisclosure on Management Approach ● 14~15
EC1 Direct economic value generated and distributed ● 19~20EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change ● 36~44EC3 Coverage of the organization’s defined benefit plan obligations ● 59EC4 Significant financial assistance received from government ● 44EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation ● 58EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation ◐ 55EC7 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation ● 55EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in- kind, or pro bono engagement ● 4, 16~17, 72~73EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts ◐ 4, 17
Environmental PerformanceDisclosure on Management Approach ● 32~33
EN1 Materials used by weight or volume ● 50EN2 Percentage of materials used that are recycled input materials ● 50EN3 Direct energy consumption by primary energy source ● 50
EN4 Indirect energy consumption by primary source ● 50EN5 Energy saved due to conservation and efficiency improvements ● 37EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives ● 37, 42, 44EN7 Initiatives to reduce indirect energy consumption and reductions achieved ● 37, 42, 44EN8 Total water withdrawal by source ● 50EN9 Water sources significantly affected by withdrawal of water ◐ 47EN10 Percentage and total volume of water recycled and reused ◐ 47EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas ◐ 48EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas ◐ 48EN13 Habitats protected or restored ◐ 48EN14 Strategies, current actions, and future plans for managing impacts on biodiversity ◐ 48EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk ● N/A
80 DAELIM 2013 Sustainability Report
GRI INDEX
gRI InDEX
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●: Reported ◐ : Partially reported ○: Not reported N/A : Not Applicable
GRI Indicators Description Level of disclosure PageEN16 Total direct and indirect greenhouse gas emissions by weight ● 51EN17 Other relevant indirect greenhouse gas emissions by weight ● 51EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved ● 36~37EN19 Emissions of ozone-depleting substances by weight ● N/AEN20 NOx, SOx, and other significant air emissions by type and weight ◐ 47EN21 Total water discharge by quality and destination ◐ 47EN22 Total weight of waste by type and disposal method ● 51EN23 Total number and volume of significant spills ● N/AEN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and
percentage of transported waste shipped internationally● N/A
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff ◐ 47~48EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation ● 39~42EN27 Percentage of products sold and their packaging materials that are reclaimed by category ● N/AEN28 Monetary value of significant fines and total number of non-monetary sanctions for non- compliance with environmental laws and regulations ● N/AEN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce ◐ 36~37EN30 Total environmental protection expenditures and investments by type ◐ 36~37, 44
Social PerformanceDisclosure on Management Approach ● 52~53
LA1 Total workforce by employment type, employment contract, and region ● 54~55LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region ● 55LA3 Benefits provided to full-time employees that are not provided to temporary or part- time employees, by significant locations of operation ● 58~59LA4 Percentage of employees covered by collective bargaining agreements ◐ 60LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements ◐ 60LA6 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and
advise on occupational health and safety programs● 63
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region ◐ 64LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases ● 59LA9 Health and safety topics covered in formal agreements with trade unions ● 63LA10 Average hours of training per year per employee by employee category ● 56LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings ● 57LA12 Percentage of employees receiving regular performance and career development reviews ● 58LA13 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership,
and other indicators of diversity● 21, 54
LA14 Ratio of basic salary and remuneration of women to men by employee category ● 58LA15 Return to work and retention rates after parental leave ● 59HR1 Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns,
or that have undergone human rights screening◐ 61
HR2 Percentage of significant suppliers, contractors, and other business partners that have undergone human rights screening, and actions taken ● 70HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained ● 61HR4 Total number of incidents of discrimination and corrective actions taken ● N/AHR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights ● N/AHR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor ● 61HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor ● 61HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations ● 61HR9 Total number of incidents of violations involving rights of indigenous people and actions taken ● N/AHR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments ◐ 61HR11 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms ● 23, 60SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs ● 45~48SO2 Percentage and total number of business units analyzed for risks related to corruption ● 23SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures ● 23SO4 Actions taken in response to incidents of corruption ● 23SO5 Public policy positions and participation in public policy development and lobbying ● N/ASO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country ● N/ASO7 Total number of legal actions for anti- competitive behavior, anti-trust, and monopoly practices and their outcomes ● 24SO8 Monetary value of significant fines and total number of non-monetary sanctions for non- compliance with laws and regulations ● 24SO9 Operations with significant potential or actual negative impacts on local communities ● 45~48SO10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities ● 45~48PR1 Life cycle stages in which health and safety impacts of products and services are
assessed for improvement, and percentage of significant products and services categories subject to such procedures● 47~48
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health andsafety impacts of products and services during their life cycle, by type of outcomes
● N/A
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements ● 4~5PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes ● N/APR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction ● 67, 70PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship ● 23~24PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications,
including advertising, promotion, and sponsorship by type of outcomes● N/A
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data ● N/APR9 Monetary value of significant fines for non- compliance with laws and regulations concerning the provision and
use of products and services● N/A
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Award Name Host/ Provider
Inclusion in the 2013/2014 DJSI World S&P Dow Jones Indices / SAM
Grand Prize in the 9th Korea Civil Engineering & Architecture Awards (civil infrastructure) Ministry of Land, Transport and Maritime Affairs
Grand Prize in the 4th Korea Green Construction Award Ministry of Land, Transport and Maritime Affairs
Safety Management Award Miistry of Employment and Labor/ Maekyung Media Group
Grand Prix in Apartment Construction Area of the 2013 Service Management Award Korea Economy TV
Grand Prize in the 2013 Construction Economy Advertisement Awards Construction News
Grand Prize in the Overseas Construction at the HanKyung Residential Culture Awards(RMP2 in the Philippines)
Korea Economy
Gold Prize in the 2013 Civil Structure of the Year – Cheongpung Bridge Korean Society of Civil Engineers
Grand Prize in the 2013 Consumers’ Most Reliable Brand Award Digital Chosun Ilbo, Inc.
Gold Award for the HSE Performance in 2012/13 (Kuwait LPG Train 4 Project) KNPC (Kuwait National Petroleum Company)
Gold & Silver Banner Award in the Client’s HSE Audit in 2013 (Saudi YERP 3,4 Project) Saudi Aramco
Construction Engineers Association Korea Association for CFO Korea Atomic Industrial Forum
Construction Safety Manager Committee Korea IR Service Korea Nuclear Association for International Cooperation
Construction Environmental Association Korean Society of Steel Construction Korea Electrical Contractors Association
Construction Association of Korea Korea Federation of Construction Contractors Korea Electric Engineers Association
The Korea Chamber of Commerce Korea Construction Engineers Association Korea Housing Association
Korea Electric Association Korea Construction Quality Association The Korea Railway Association
Korea Special Construction Association Korean Fair Competition Federation Korea Association of Waste to Energy Technology
Korea Special Construction Association Korea National Committee on Large Dams Korea Project Management Association
Korea International Trade Association Korea Road & Transportation Association Korea Plant Industries Association
Korean Nuclear Society Korean Society of Road Engineers Korea Plant Engineering Association
Korean Society for Fluid Machinery Korea Water Forum Korea Institute of Plant Engineering & Construction
The Federation of Korean Industries Korea Listed Companies Association Korea Environmental Industry Association
Electrical Contractors Association Korea Fire Facility Association International Contractors Association of Korea
Korea Information & Communication Contractors Association Korea Engineering Association Korea Environmental Preservation Association
Awards
Major Membership
82 DAELIM 2013 Sustainability Report
Awards/ MembershipsFinancial Data
Awards/ Memberships
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Subject 2011 2012 2013
Assets Total 95,454 101,659 99,292
Current Assets 64,176 67,524 64,904
Noncurrent Assets 31,278 34,135 34,388
Liabilities Total 51,867 53,491 49,763
Current Liabilities 41,284 42,246 38,541
Noncurrent Liabilities 10,583 11,245 11,222
Capital Total 43,587 48,168 49,529
Capital 2,185 2,185 2,185
Other Paid Capital 5,394 5,394 5,394
Earned Surplus 36,003 40,800 42,284
Other Capital Components 5 -212 -334
Subject 2011 2012 2013
Sales 71,874 90,418 84,417
Cost of Sales 63,556 81,045 77,268
Gross Profit on Sales 8,318 9,373 7,150
Sales and Administrative Expenses 4,250 4,710 4,397
Operating Profit 4,068 4,664 2,752
Net Profit Before Income Tax 5,598 6,341 2,142
Current Net Profit 4,314 4,890 1,659
Subject 2011 2012 2013
Sales 79,881 102,533 98,469
Cost of Sales 70,585 92,194 93,382
Gross Profit on Sales 9,297 10,340 5,088
Sales and Administrative Expenses 4,922 5,479 4,691
Operating Profit 4,375 4,861 397
Net Profit Before Income Tax 5,195 5,601 -136
Current Net Profit 3,798 4,008 -103
Subject 2011 2012 2013
Assets Total 107,646 110,065 107,830
Current Assets 71,588 72,921 69,330
Noncurrent Assets 36,058 37,144 38,500
Liabilities Total 61,272 60,879 59,127
Current Liabilities 46,497 47,785 44,604
Noncurrent Liabilities 14,775 13,094 14,523
Capital Total 46,374 49,185 48,703
Capital Owned 44,169 47,787 47,141
Capital 2,185 2,185 2,185
Other Paid Capital 5,127 5,069 5,059
Earned Surplus 36,235 40,047 39,614
Other Capital Components 623 486 283
Uncontrolling Interests 2,205 1,399 1,563
Condensed Balance Sheet (Individual)
Condensed Income Statement (Individual)
Unit: 100 million won Unit: 100 million won
Unit: 100 million won Unit: 100 million won
Condensed Balance Sheet (Consolidated)
Condensed Income Statement (Consolidated)
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financial Data
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*Data coverage : Daelim Industrial
*Data coverage : Daelim Industrial (exc. client volume)
*Data coverage : Daelim Industrial
* Since 2012, the amount of purchase pursuant to the Voluntary Agreement on Green Purchase has been
compiled.
*Data coverage : Daelim Industrial and its supplier
* Data coverage : Daelim Industrial and its supplier (inc. supplier equipment without facilities, Making correc-
tions for dual calculation for the amount of electricity used for equipment)
*Data coverage : Daelim Industrial and its supplier (exc. supplier facilities)
Material Usages Eco-friendly Material Usages
Environmental Data
Social Data
Material Unit 2011 2012 2013
Steel Ton 216,264 199,511 203,437
Remicon ㎥ 2,301,049 1,789,262 1,519,838
Cement Ton 172,031 179,121 158,171
Sand ㎥ 105,816 355,357 415,672
Aggregates ㎥ 259,679 301,522 570,667
Asphalt Concrete Ton 374,229 258,937 293,768
2011 2012 2013
297,850 415,120 310,785
Material Unit 2011 2012 2013
Recycling Material ㎥ 19,222 68,863 100,934
Sheet, Glue,
Water tap, Paint
Million won 42,449 43,947 33,039
Water Usages
Energy Usages GHG Emissions
Waste GeneratedUnit : ㎥
Unit : TJ Unit : tCO2-e
Unit : Ton
Classification 2011 2012 2013
Subterranean water 224,292 178,158 84,380
Water supply 408,880 460,801 354,897
Classification Scope 1
(Direct Emissions)
Scope 2
(Indirect Emissions)
Scope 3
(Other Indirect Emissions)
Total
2013 312 679 1,976 2,967
2012 335 726 2,575 3,636
2011 345 646 3,035 4,026
Classification Scope 1
(Direct Emissions)
Scope 2
(Indirect Emissions)
Scope 3
(Other Indirect Emissions)
Total
2013 20,718 33,149 139,405 193,272
2012 22,205 35,270 181,624 239,099
2011 23,338 31,350 214,112 268,800
Classification Unit 2011 2012 2013
Total employees Person 4,328 4,932 4,944
General Person 3,376 3,553 3,702
Professional Person 952 1,379 1,242
Male Person 4,105 4,677 4,675
Female Person 223 255 269
New recruitment Person 264 302 177
Training hours per person Hours 112 121 124
Training cost per person Won 787,840 721,048 619,277
Ratio of wage for new employees (compared to the appropriate
minimum wage)
% 394 386 364
Turnover rate(Voluntary , General ) % 2.10 0.60 0.80
Accident rate % 0.05 0.05 0.09
Social contribution per individual Hours (Not calculated) (Not calculated) 11
Contribution Million won 20 118 38
84 DAELIM 2013 Sustainability Report
Environmental Data/ Social Data
Environmental Data/ Social Data
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This report has been printed with eco-friendly paper certified by FSC™.
DAELIM 2013 Sustainability Report
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