NASSCOM BPO Strategy Summit 2009

Significant Cost Reduction

Stable Political EnvironmentEvolution in

Value Preposition

2

Readily available Workforce

Legal Process Outsourcing- Destination India

Upbeat Tone for Outsourcing to India

3

Educational Framework

Supportive Government PoliciesPreferred International Business Destination

Collaboration Opportunities with legal ITES providers

Strong Fundamentals

Legal Services Value Chain - Today

4

Complexity

Legal Transcription, Document Review, Secretarial Support Services

Value

Litigation Support, Legal Research, Drafting, Prior Art Search, Trademark

Search, Legal Publishing

Legal Research, Contract Drafting, Contract Management/ Abstraction

Patent Analytics, Patent Application, drafting, Corporate Due Diligence

Decentralization of Legal Services from the US

5

Factors to consider:

Cost Savings

Focus on Core Competencies

• Globally predominant jurisdiction for litigation

• Economic Recession likely to increase litigation volumes

• Centering of all litigation related activity and practices in US

Leading to prohibitive costs

• ABA Ethics Committee opinion on outsourcing:o Full Responsibility on the Outsourcing Law Firm o Ethical Considerations for Outsourcing o Passing on the cost benefit to end client

•

6

• Understanding legal commoditization

• Unbundling traditional legal functions

• Standardizing repetitive legal processes

• Legal deliveries through ITES

• Potential for outsourcing

Commoditization of Legal Services

Legal Services

7

LPO: Onshore Potential The Indian Legal Sector:

• Limited size of legal establishments'

• Conceived as a “noble profession” rather than a service

• Provide minimal or basic IT enabled legal services as

compared to US & UK

• Regulated by State appointed agencies

Onshore Services Scope:

• IT enabled legal services ensure efficiency, quick TAT,

error free delivery and lower costs

• Reusable processes eliminating repetitive and

cumbersome legal tasks

• Innovative legal solutions for large scale companies and

law firms

8

Upcoming Vertical: Compliance management as an LPO Offering

Drivers for a pro-active solution-

• Multi-jurisdictional presence of MNCs

• Diversity of laws, rules and regulations

• Ability to meet multiple compliance obligations a growing

challenge

• Non-Compliance resulting into potential legal liability for

senior management

The role of Indian LPOs-

• Providing customized IT enabled compliance platform s

• Advantage of having a common law system

• Huge pool of legal professionals

• Can partner with foreign law firms

9

A Niche – As we see it

9

Decentralization of conventional Legal Services

ABA Opinion: Advantage

Commoditization of Legal Services

Strong Outsourcing fundamentals

Knowledge Intensive Next Generation Legal Services

Growing pool of skilled Indian legal professionals

10

Thank you