natasha - worldbank
TRANSCRIPT
Smart Connections for All
Transport and ICTGlobal Practice
Enabling E-Government
The World Bank
Workshop on Broadband Implementation at the Local Government Level
JakartaSeptember2015, Natasha Beschorner
ICT is Transforming Service Delivery
Climate ChangeTrade
GovernanceSo
cial
Pro
tect
AgricultureHe
alth
FinanceTransport
Taxes online, Business registration, “Open Government”
Farmer extension and market price information services, weather services
Traffic management and monitoring, vehicle tracking, transport apps, citzen services
Customs online, single window, logistics management
Mobile money; financial inclusion
Disease surveillance, patient care tracking, alerts, stock supplies, remote diagnosis, feedback
Provision of targeted social protection services, cash transfers, crisis aid, portable pensions
Smart grids, water resource management, early warning systems, risk monitoring
Government-before and after
Traditional document management Online Govt. services (Estonia)
http://vimeo.com/94158435
Botswana’s per capita income: $7,317Starting a business (Botswana): 60 days*
Estonia’s per capita income: $18,478Starting a business (Estonia): < 1 week *
* Source: Doing Business Indicators, The World Bank
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0 .2 .4 .6 .8 1Online Service Index (UNPAN)
R-squared= 0.551
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E-government is positively correlated with government effectiveness and low corruption
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India: Platform for Service Delivery at the State Level
State of Andhra Pradesh. Implementing E-Pragati: state-wide Government Enterprise Architecture with emphasis on shared services, core data hubs. Connectivity provided by optical fiber backbone.
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Bangladesh Growth, Employment and Governance Project
Ongoing program to establish key IT governance policies, standards and structures in the areas of EA and information security. It includes the development of an e-Government Interoperability Framework. Other project components support the development of a government cloud and government data centre.
World Bank Group ICT Strategy• Digital Connectivity: scale up affordable access to broadband
Internet• Digital Economy: support technology innovation for jobs and
competitiveness across economies• Digital Government: support the use of technology to improve
service delivery, promote open and accountable developmentThe World Bank Group is supporting ICT for Development programs in more than 100 member countries, including:
• Catalytic project finance for network investments, e.g. fibre-optic cables, rural connectivity programs
• Technical assistance for telecoms policy and regulatory reforms• Investments in Government information systems (various
departments/ministries), cloud, databases, citizen-facing services• Projects and components supporting applications e.g. ICT for jobs, farmer
information services, health and education information systems, transport planning, disaster early warning, location-based services
• Advice and knowledge-sharing for governments on ICT4D topics• International Finance Corporation (IFC) investment in private sector-led
activities • Multilateral Investment Guarantee Agency (MIGA) support
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Supporting Improved Connectivity
• Improving Access and connectivity Local access (fixed and mobile) Broadband and backbone infrastructure development Capacity pre-purchase PPP mechanisms design and transaction support Repurposing Universal Service Funds and new approaches to rural broadband Regional /International connectivity programs Fibre co-location (power, transport, pipelines) Support for IXPs, NRENs
• Policy and regulation (Telecom/Broadband & 2nd generation ICT) Sector reform, and national policy and strategic plans Legal and regulatory frameworks (competition, spectrum management,
licensing, infrastructure sharing, PPPs and Open Access) Licensing and concession awards/tenders Telecom Institutional Transformation
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Supporting Digital Economies
• Digital jobs and skills diagnostics: ICT and 21st century skills for middle and high schools; Inclusive Rapid Skills Training (i.e. digital literacy, coding, online work)/ Certification
• Using ICTs for competitiveness and diversification• Financing/strengthening Tech Hubs and mLabs, IT parks and
clusters• ICT-enabled entrepreneurship:
App challenges and other competitions, “hackathons”Pre-acceleration and rapid capacity buildingDigital fabrication labs and open innovation processes industry-
entrepreneurs
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Supporting Digital Government
• Shared Services• Cloud computing• Data centres• Government portals• Government networks• Cybersecurity• Digital ID• Citizen engagement platforms• Open data
open collaboration models and digital commons, testing laboratories for public services, data-driven governance and with citizens as active users, including big
data, open data and data analytics.
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Supporting E-Services Delivery
• Transport: Intelligent Transport Systems, Road Asset Management Systems,
• Disaster Risk Management and Monitoring, and Last Mile Communications
• Smart cities• ICT in Education• Agricultural Productivity Enhancement• Government information systems
Indonesia: Broadband-Enabled Local Services Delivery
Objectives• Develop mechanism for rapid scale-up of Government e-
services across Indonesia• Share knowledge and expertise and address technical
implementation issues between the Kabupaten/Kota Governments.
• Prepare for fast replication of applications, such as e-Gov related services including education and health care, across Indonesia based on the experience gained in the trial Kabupaten
• National level: implementation of Government Cloud, Data Centre, rollout of high-speed telecoms backbone networks
• Develop platform for infrastructure , applications and services sharing, accessible to all kabupaten/kota.
MENPAN• Overall e-Gov regulations
Ministries/Agencies• Provide access central DB • Provide standard Apps
KOMINFO• Secure e-Gov network• National Datacenters & Cloud
Computing• Standardisation & General Apps
Government Cloud in National Datacenters hosting Databases and Apps
“Pioneering” Kabupaten/Kota• Improve broadband connectivity• Test e-Gov applications• Sort-out any issues between central &
decentral Gov. (standards, regulation, access to DB, interoperability)
“Early adopter” Kabupaten/Kota• Connect offices to backbone G-Net• Select required Apps and
implement/customise• Provide improved services to the general
public
7 50- all
Resolve specific regulatory, standards and interoperability issues
G-Net, Fiber optic connection to Kabupaten & local offices
Support by roll-out team
National Govt
Local Govt
BAPPENAS & MENKEU• RPJMN & Annual budgets
Dedicated support team
Move Apps to the Cloud
DETIKNAS: ICT Council
Meaningful Broadband Kabupaten initiative
Some World Bank ICT Resources
• ICT Regulation Toolkit (www.ICTregulationtoolkit.org)
• IC4D 2012: Maximizing Mobile report (www.worldbank.org/ict/IC4D2012)
• Broadband Strategies Toolkit (www.broadbandtoolkit.org)
• Open Data Toolkit (http://data.worldbank.org/open-government-data-toolkit)• World Development Report on Internet
and Development (2015, forthcoming)