nationwide · barclays, co-operative bank, first direct, halifax, hsbc, lloyds, natwest, tsb and...
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15millionmembersbuilding societynationwide
Annual Results PresentationFor the year ended 4 April 2018
3
Our defining difference is that we are owned by our members
Our purpose is building society, nationwide
Built to last
Here for the long-term
Building thriving membership
Together we are stronger
Building a national treasure
A force for good for our members and societyBuilding PRIDE
Engaged colleagues will deliver for our members
Building legendary service
Helps us retain and attract members
4
We are delivering against our commitments to members
Measure
Built to last
Building PRIDE
Building a national
treasure
Building thriving
membership
Building legendary
service
Underlying profit before tax
UK leverage ratio
Employee engagement and
enablement
Prompted brand consideration2
Trust (all consumers)2
Engaged members
Customer satisfaction1
Cornerstone Performance
£1,022m
4.9%
74% / 70%
2nd
1st + 3.8%
8.1 million
1st + 4.6%
Target
£0.9bn - £1.3bn p.a.
>4.5%
Above cross industry high
performance benchmarks
(77% / 71%)
1st + 4% vs competitors by 2022
1st + 3% vs competitors in 2017/18
10 million by 2022
1st + 2% in high street peer group in 2017/18
1 © GfK 2018, Financial Research Survey (FRS) measure, as defined in the glossary (slide 31). 2 Source: Nationwide Brand and Advertising tracker - compiled by Independent Research Agency, based on all
consumer responses, 3 months ending March 2018. Prompted brand consideration is considered ie ‘first choice’ or ‘seriously considered’ brand amongst all consumers. Financial brands included Nationwide,
Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Lloyds, NatWest, TSB and Santander.
5
Capital ratios at an all-time high
Our financial strength is enhanced by sustained profitability
Underlying profit before tax
UK leverage ratio
£1,030m £1,022m
2017 2018
4.4%4.9%
2017 2018
CET1 ratio
£505m£560m
2017 2018
Member financial benefit1
25.4%30.5%
2017 2018
Strong profit and continued member rewards
1 Member financial benefit is quantified as our interest rate differential plus member incentives and reduced fees.
6
Leading our peers for service1 and trust2
More members than ever before receiving high street leading service
Over 15m members, who continue to do more with us
Overall customer satisfaction versus high street peer group average(FRS1)
1 © GfK 2018, Financial Research Survey (FRS) measure, as defined in the glossary (slide 31). 2 Source: Nationwide Brand and Advertising tracker - compiled by Independent Research Agency, based on all
consumer responses, 3 months ending March 2018. Financial brands included Nationwide, Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Lloyds, NatWest, TSB and Santander.
Total members
Engaged members
14.4m 14.8m 15.1m 15.5m
2015 2016 2017 2018
7.1m 7.4m 7.8m 8.1m
2015 2016 2017 2018
Trust2 versus competitor average
20%
25%
30%
35%
Mar-16 Sep-16 Mar-17 Sep-17 Mar-18
Nationwide
Competitor group
55%
65%
75%
Mar-16 Sep-16 Mar-17 Sep-17 Mar-18
Nationwide
Peer group
7
Protected deposit market share
Trading delivers record performance in tough markets
Growth in member depositsGross prime mortgage lending
Record current accounts opened
Market share of mortgage balances Market share of deposits
£22.4bn £25.5bn£29.1bn £29.4bn
2015 2016 2017 2018
£1.9bn
£6.3bn £5.8bn£3.5bn
2015 2016 2017 2018
Current accounts opened (‘000)
Market share of new current account openings
505590
795 816
2015 2016 2017 2018
9.1% 11.1%14.6% 16.0%
2015 2016 2017 2018
All-time high prime mortgage lending
10.2% 10.2% 10.1% 10.0%
2015 2016 2017 2018
12.1% 12.6% 12.9% 12.9%
2015 2016 2017 2018
9
Strong growth and flat costs contribute to sustained profit
% Change2018
£m2017
£m
Underlying income
Costs
Impairments
Other items
Statutory profit
3,132
(1,979)
(105)
(45)
977
Underlying profit 1,022 (1%)
(7%)
Other provisions (26)
3,285
(1,979)
(140)
24
1,054
1,030
(136)
Cost income ratio 63.2%60.2%
▪ Continued to manage the business within the financial performance framework and delivered £560m (2017: £505m) of member financial benefit
▪ Focus on efficiency has resulted in a flat cost base year on year
Other items (£m) 2017 2018
Bank levy (42) (45)
FSCS costs - 1
Gains from derivatives and hedge accounting
66 (1)
Total 24 (45)
10
Maintaining a low risk balance sheet
% Change4 Apr 2018
£bn4 Apr 2017
£bn
Residential mortgages
Other lending
Liquidity1
Retail deposits2
Wholesale funding
177.2
14.5
30.8
148.4
58.8
229.1
Other assets 6.6
171.1
16.2
25.4
146.9
55.5
221.7
9.0
Other liabilities 3.74.94
▪ Balance sheet growth has been driven by a £6 billion increase in residential mortgage balances due to strong trading in prime mortgages during the year
▪ Capital position has strengthened with CET1 and UK leverage ratios increasing to 30.5% and 4.9%, respectively (4 April 2017: 25.4% and 4.4%)
Key Ratios4 Apr
2017
4 Apr
2018
Liquidity coverage ratio 124.0% 130.3%
Wholesale funding ratio 27.1% 28.2%
CET1 ratio 25.4% 30.5%
UK leverage ratio 4.4% 4.9%Capital & reserves3 18.214.44
229.1221.7
4%
(10%)
21%
1%
6%
3%
(27%)
(24%)
26%
3%
1 Treasury liquidity and investment portfolio (on balance sheet). 2 Shares (member deposits) and amounts due to customers on consolidated balance sheet. 3 Total members’ interests and equity including CCDS,
AT1 and subordinated liabilities. 4 Restated.
11
Lower funding costs offset by mortgage competition
Margin has moderated in line with expectations
Net interest margin (bps)Net interest margin & net interest income
Continued focus on long term value for members
£2,431m£2,872m £3,086m £2,960m £3,011m
1.27%1.47% 1.52%
1.33% 1.31%
2014 2015 2016 2017 2018
£1,449m £1,511m £1,514m £1,497m
1.33% 1.33% 1.34% 1.28%
H1 2017 H2 2017 H1 2018 H2 2018
10
1
Commercial
& capital
other
(2)
PCA &
structural
hedge
131
Mortgage
deal book
repricing
(7)
Mortgage
managed
rate
switching to
deal book
(4)
Cost of
savings book
2017
133
2018
12
Demonstrating cost discipline while delivering record business volumes
Underlying costs (£m)
Successfully embedded £105m of sustainable saves
36
37
20
27
20
0%
2018
1,979
Other saves
(35)
Business
volumes
Pay &
inflation1
Pensions Sustainable
saves
(105)
OtherInvestment
in efficiency
2017
1,979
▪ As a result of our significant focus on efficiency, underlying costs have remained flat
▪ We are on course to achieve our target of realising greater than £300m of sustainable cost savings by 2022
▪ A further update on our medium term sustainable savings target will be provided later in the year
1 Includes apprentice levy.
13
Low impairment charges reflect quality of lending
Impairment charge (£m)
181
9874
199
107145
106
2012 2013 2014 2015 2016 2017 2018
Treasury & other
Consumer banking
Residential lending
Retail lending Residential Unsecured
4 Apr 17 4 Apr 18 4 Apr 17 4 Apr 18
Total balances
(£m)171,263 177,299 3,949 4,107
Non performing
balances (£m)2,694 2,721 311 334
NPL1 1.6% 1.5% 8%2 / 4%3 8%2 / 4%3
NPL provisions
coverage5.3% 5.3% 86%2 / 77%3 89%2 / 83%3
3 month+
arrears0.45% 0.43%
UKF4 industry
average0.91% 0.81%
Total negative
equity balances£385m £261m
Negative equity £61m £38m
1 NPLs are defined In the glossary on page 31. 2 Including charged off balances. 3 Excluding charged off balances. 4 UK Finance arrears = divide arrears balance outstanding by the latest contractual payment.
247
493
309
52
(34) (5) (1)
2012 2013 2014 2015 2016 2017 2018
Commercial and other
lending
14
The day one impact of IFRS 9 is limited
Increase in provisions £172m
Impact on general reserves(inc. reclassification & measurement, net of deferred tax)
£162m
The capital ratio impact is expected to be insignificantIncreased provisions will reduce reserves
CET1 ratio reduction▪ Before transitional relief▪ Including transitional relief
31 bps
10 bpsCurrent ratio: 30.5%
UK leverage ratio reduction:▪ Before transitional relief▪ Including transitional relief
3 bps
0 bpsCurrent ratio: 4.9%
We will not restate comparatives on the initial adoption of IFRS 9 but will issue a separate IFRS 9 Transition Report before the release
of our Q1 Interim Management Statement in August 2018.
15
No additional PPI charge in H2
103
7369
59
127136
26
2012 2013 2014 2015 2016 2017 2018
Other PPI
Customer redress (£m)
Provisions are in line with previous expectation
16
Further strengthened capital ratios
Movement in CET1 ratio
Profit and CCDS issuance enhanced capital ratios
Movement in UK leverage ratio
Peer group CET1 ratios1
Continue to benchmark well against peers
Peer group UK leverage ratios1
30.5%
16.4% 14.1% 12.7% 12.5%
Nationwide RBS Lloyds Barclays Santander UK
6.1% 5.3% 4.9% 4.8% 4.4%
RBS Lloyds Nationwide Barclays Santander UK
Mar-17
25.4%
Profit
2.2%
2.4%
CCDS
issuance
RWAs & other
0.5% 30.5%
Mar-18
Mar-18
0.3%
CCDS
issuance
Exposure
& other
4.9%
Profit
0.4%(0.2%)
Mar-17
4.4%
¹ Peer group as at March 2018.
▪ Revised IRB expectations and the finalised Basel III framework will increase RWAs significantly, but we expect our CET1 ratio to remain ahead of peers
17
Resources supported by senior non-preferred issuance
Remain on track to meet all current and future capital regulation
MRELGoing concern capital1
The Society remains leverage constrained
Tier 1
6.5% of
leverage exposure
Buffers
Tier 2
SNP
£16.7bn£16.1bn
Current resources 2020 expected requirements
CET1
CET1
AT1
AT1
Pillar 1
Pillar 2A
Leverage
buffers
CRD IV
buffers
End point Tier 1
capital resources
UK leverage
requirement
CET1 requirement
33.6%
30.5%
27.3%
22.2%
16.6%
13.0%
8.5%
4.5%
1 Requirements, including buffers, expected to apply from January 2019. 2 Leverage buffers comprised of: 0.35% supplementary leverage ratio buffer and 0.4% countercyclical leverage ratio buffer. 3 CRDIV buffers comprised of: 1% countercyclical capital buffer; 1% systemic buffer; and 2.5% capital conservation buffer. 4 Assuming UK leverage exposure as at April 2018.
3
2
4
18
Strong credit ratings position
Senior preferred Outlook
S&P A Positive
Moody’s Aa3 Stable
Fitch A+ Stable
▪ In August 2017 Moody’s revised their outlook on Nationwide to
stable from negative
▪ As a result of Nationwide’s inaugural issuance of senior non-
preferred debt S&P and Fitch took ratings actions on Nationwide in
February 2018:
– S&P placed Nationwide on positive outlook
– Fitch downgraded Nationwide’s Long-Term Issuer Default
Rating (IDR)2 to 'A' from 'A+' with a stable outlook. The senior
preferred unsecured debt rating was unchanged at A+
Capital strength recognised in credit ratings and stress test performance
1 Bank of England, stress testing the UK banking system 2017 results, November 2017; annual cyclical scenario. 2 In accordance with Fitch’s methodology the IDR is aligned to the most junior form of (non-loss
absorbing) debt. Now Nationwide has issued senior non-preferred debt this becomes the reference obligation for Nationwide’s IDR (previously it was our senior preferred debt).
Remained ahead of hurdle throughout 2017 stress test
▪ Nationwide remained profitable in each year of the 2017 stress1
and continued to make full distributions on all Tier 1 capital
instruments
▪ Low point CET1 ratio of 12.3%, 390bps above regulatory hurdle
rate and 260bps above closest peer
▪ Low point UK leverage ratio of 4.5%
▪ The FPC judged that this stress test did not reveal capital
inadequacies for Nationwide given its balance sheet at end-2016
12.3
9.77.9 7.4 7.0
Nationwide Santander UK Lloyds Barclays RBS
Projected CET1 capital ratios in the stress scenario (%)(post management actions)
Low point
Hurdle rate
19
Liquidity position remains strong following full FLS repayment
Liquid assets
Portfolio composition change following FLS redemptions
Key ratios 2017 2018
Liquidity coverage ratio 124.0% 130.3%
Net stable funding ratio 132.6% 131.0%
▪ Growth in the cash and government bond components of the
liquidity portfolio is predominantly due to replacement of off-
balance sheet Funding for Lending Scheme (FLS) liquidity, with
on-balance sheet Term Funding Scheme (TFS) drawdowns
▪ Maintained wholesale funding market presence – c. £8bn
issued in 2017/18 comprising;
– CCDS - £0.8bn
– Tier 2 - £1.8bn
– Senior non-preferred - £2.1bn
– Senior preferred - £1.1bn
– Silverstone RMBS - £0.9bn
– Covered bonds - £0.9bn£13.0bn
£14.4bn
£4.8bn2
£6.9bn
£8.9bn
£2.8bn£3.5bn
£27.5bn£26.8bn
2017 2018
Cash
Other securities1
Government
bonds
All figures sterling equivalent . 1 Balances include all RMBS held by the Society which can be monetised through sale or reposition. 2 2017 includes £4.8bn of FLS, all of which had matured by 4 April 2018.
21
A platform of strength means we can continue to support our members
▪ £1,022m underlying profit
▪ £977m statutory profit
▪ 4.9% UK leverage ratio
▪ 30.5% CET1 ratio
▪ Record gross prime mortgage lending
of £29.4bn
▪ A thriving 15.5 million members
▪ £560m of member financial benefit
▪ UK’s top choice for current accounts4
▪ No. 1 for customer satisfaction for 6th
year running1
▪ Main current account satisfaction
lead 10% above 2nd place competitor2
▪ UK’s most trusted3 financial organisation
▪ 1% of pre-tax profits invested in
supporting good causes
▪ Launched a Private Rental Sector
Standards Board
▪ Set up Community Boards to issue
member-directed community grants
▪ c.300 Carillion employees taken on
within 7 days of collapse
▪ 95% of employees believe our
purpose and values are meaningful
to them
1 © GfK 2018, Financial Research Survey (FRS), see glossary on slide 31. 2 GfK 2018, Financial Research Survey (FRS), see glossary on slide 31. 3 Source: Nationwide Brand and Advertising tracker - compiled by
Independent Research Agency, based on all consumer responses, 3 months ending March 2018. 4 Source: Nationwide Brand and Advertising tracker - compiled by Independent Research Agency. See glossary
on page 31.
22
▪ Balance growth and margin protection in
members’ interests in subdued mortgage and
savings markets
▪ Develop Mortgage propositions to support later
life
▪ Buoyant until financial crisis shook the
world
▪ Stable world order
▪ Reliable FS sector returns
We remain agile in a rapidly changing environment
DisruptorsOld normal Readying for new normal
▪ Possibility of protectionism and trade wars
▪ Brexit uncertainty dominates local prospects
▪ Subdued growth – 1% to 1.5% over next 2 years
▪ Expect base rate of 0.75% in 2018, then stable
▪ Competitive pricing and outstanding service
▪ Enhance offering, starting with business banking
▪ Deliver further sustainable savings
▪ Big banks distracted by conduct issues
and ringfencing
▪ High market barriers to entry
▪ Competition in core markets remains intense
as banks re-emerge and new entrants engage
▪ Sector likely to change more in next 5 years
than in last 50
▪ Extend service leadership, especially digital
▪ Invest in mobile, digital, data and analytics
to enhance our sector-leading trust
▪ Ensure capacity for growth, through
investment in security and resilience
▪ Incremental change
▪ Businesses controlled the consumer
relationship
▪ Trust based on service levels
▪ Transformational change – Open Banking
▪ Consumers increasingly control the relationship
with businesses
▪ Trust based on data security and resilience
Eco
no
my
Co
mp
eti
tio
nTe
chn
olo
gy
23
Using technology today to…
We are investing in technology for our members
to launch internet banking in the UK
major UK provider to launch an Android wearable app and first on Apple Watch
non-bank to enter the current account market
to deploy intelligent deposit ATMs in branch
non-bank to enable members to share their data through Open Banking
to provide non-authenticated balance views through ‘quick balance’
A history of technological innovation…
Grow the Society…
▪ Added over 1m new members in last 4 years
▪ Modernised our current account platform in
2014, successfully migrating 4.5m accounts
and enabling our record growth
▪ Grew mobile active members by 44%, with
200m more log-ins this year
Improve member experience…
▪ Launched in-branch self-service iPads and smart
ATMs; committed £350m to branches
▪ Partnered with FCA’s innovation sandbox to launch
auto-advice tools for savers and borrowers
▪ Launched running balances, instant mobile
registration and new payment management services
Drive efficiency…
▪ Changing our cost trajectory and delivering flat
costs have been directly enabled by technology
▪ Achieved over £25m of sustainable saves through
digitisation, automation and simplification
▪ Digitised our mortgage journey in branches,
halving the interview time
1st
24
We will seek to broaden and deepen our member relationships
KPI Measure Target
Outstanding serviceOur members deserve the highest levels of service
Customer service
(FRS1)1st + 4%
UK CSI2
satisfaction indexUK top 5
Value for members and societyCreate mutual value by doing more with and for our members and their communities
Member financial
benefit>£400m in 2019
Engaged members 10 million by 2022
Committed
members34 million by 2022
Community
investment
1% of pre-tax
profits
Financial strengthEnsuring a safe and sustainable business for current and future members
UK leverage ratio >4.5%
Continued adherence to our Financial Performance Framework (FPF)
Simplified, member focused success measuresWe can do more with our current members
Engaged members (m)
0
3
6
9
Mar-14 Mar-15 Mar-16 Mar-17 Mar-18
Banking Mortgages Savings & investment Deep
1 Financial Research Survey. 2 Customer Service Institute. 3 Committed members are those holding at least two membership products or one membership product and a just for members product.
21%of total members
are committed 52%of total members
are engaged
6 million engaged members
hold only one product
27
▪ UK economic growth slowed to 1.8% in 2017. This was only
modestly below the 1.9% recorded in 2016, but was still the
weakest annual rate of growth since 2012. Growth moderated
further to 1.2% year on year in Q1 2018, where the slowdown was
only partly due to adverse weather conditions during the quarter.
▪ We expect activity to remain subdued this year and next, broadly
in line with consensus. Despite some progress in the Brexit
negotiations, uncertainty will remain until the withdrawal
agreement is ratified and new trading arrangements are finalised.
▪ Inflation is likely to have peaked, but it remains above target.
Comments from policymakers suggest that they believe further
monetary policy tightening is likely to be required, though there
is significant uncertainty about the timing and extent of future
increases.
Bank of England base rate (FY end)
UK GDP growth
Source: Bank of England/ Nationwide
(F) Nationwide Forecast
Market environment: macroeconomic outlook
-9%
-6%
-3%
0%
3%
6%
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
20
18
Q/Q
Y/Y
0.00%
0.25%
0.50%
0.75%
1.00%
1.25%
2013 2014 2015 2016 2017 2018 2019 (F)
28
▪ House price growth has been broadly stable in recent quarters
with the year-on-year pace of growth hovering between 2% and
3% over the past twelve months. In April 2018 the annual house
price growth was 2.6%.
▪ Prices in the south of England are expanding more slowly than in
the north, reversing several years of the opposite trend. In
London, house prices have been falling for the past three
quarters, but only by a very modest amount (-1% y/y in Q1 2018).
▪ Looking ahead, much will depend on how economic conditions
evolve, especially in the labour market, but also with respect to
interest rates. Subdued real income growth is likely to continue to
exert a modest drag on housing market activity and house price
growth in the quarters ahead. We continue to expect house
prices to rise by c.1% over the course of 2018.
UK house prices Y/Y change
Source: Nationwide
Market environment: housing market
-20%
-15%
-10%
-5%
0%
5%
10%
15%
Oct
-07
Ap
r-0
8
Oct
-08
Ap
r-0
9
Oct
-09
Ap
r-10
Oct
-10
Ap
r-11
Oct
-11
Ap
r-12
Oct
-12
Ap
r-13
Oct
-13
Ap
r-14
Oct
-14
Ap
r-15
Oct
-15
Ap
r-16
Oct
-16
Ap
r-17
Oct
-17
Ap
r-18
29
▪ Mortgage market lending has grown modestly over the last year,
with recent months seeing increased remortgage activity. Buy to
let purchase activity has remained subdued following tax
changes and changes in underwriting standards.
▪ Following relatively strong growth in the previous two years,
growth in savings balances slowed to 3.2% in 2017/18, in part
reflecting the previous high base.
▪ Households’ ability to save has been hampered by a period of
falling real wages, though earnings growth has finally overtaken
inflation to provide a little respite. Similarly, the low interest rate
environment has remained a drag on the deposit market, despite
the modest 25bp increase in bank rate in November.
Market environment: mortgage & savings
UK mortgage market net lending
Savings market change in balance
£9bn
£17bn
£24bn
£44bn
£36bn
£44bn
2013 2014 2015 2016 2017 2018
£58bn
£40bn
£57bn
£73bn £71bn
£46bn
2013 2014 2015 2016 2017 2018
30
CONTACTS
Alex Wall
Head of Investor Relations, Rating Agencies & Capital
0845 602 9053
Nationwide Treasury Mailbox
31
GLOSSARYMeasure Definition
Net satisfaction in core products
(slide 4)
© GfK 2018, Financial Research Survey (FRS), 12 months ending 31 March 2018, proportion of extremely/very satisfied customers minus proportion of extremely/very/fairly
dissatisfied customers summed across current account, mortgage and savings. High street peer group defined as providers with main current account market share >4%
(Barclays, Halifax, HSBC, Lloyds Bank (inc C&G), NatWest, Santander and TSB).
Net satisfaction in core products
(slide 6)
© GfK 2018, Financial Research Survey (FRS), 12 month rolling data from March 2016 to March 2018, proportion of extremely/very satisfied customers minus proportion of
extremely/very/fairly dissatisfied customers summed across current account, mortgage and savings. High street peer group defined as providers with main current account
market share >4% (Barclays, Halifax, HSBC, Lloyds Bank (inc C&G), NatWest, Santander and TSB). Prior to April 2017, high street peer group defined as providers with main
current account market share >6% (Barclays, Halifax, HSBC, Lloyds Bank (inc C&G), NatWest and Santander).
Non Performing Loans
(slide 13)
Residential non-performing loans include: impaired loans (accounts > 3 months in arrears and accounts subject to possession); loans which are past due but not impaired,
including any loan where a payment due is received late or missed; and past term interest only loans which have gone into litigation. The non-performing loan amount represents
the entire loan balance rather than just the payment overdue.
Unsecured non-performing loans include: impaired loans (accounts > 3 months in arrears or have individual provisions raised against them), overdrafts and credit card balances
which are < 3 month in arrears, including any loan where a payment due is received late or missed, this includes overdrawn accounts which are above the agreed limit. The non-
performing loan amount represents the entire loan balance rather than just the payment overdue.
Net satisfaction in core products
(slide 21)
© GfK 2018, Financial Research Survey (FRS), 6 year lead held over period 12 months ending 31 March 2013 to 12 months ending 31 March 2018. Each monthly data point
contains customer feedback referring to previous 12 months. Proportion of extremely/very satisfied customers minus proportion of extremely/very/fairly dissatisfied customers
summed across current account, mortgage and savings. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds
Bank (inc C&G), NatWest, Santander and TSB). Prior to April 2017, high street peer group defined as providers with main current account market share >6% (Barclays, Halifax,
HSBC, Lloyds Bank inc C&G (Lloyds TSB prior to Apr 15), NatWest and Santander).
10.0% lead on current account satisfaction
(Slide 21)
© GfK 2018, Financial Research Survey (FRS), 12 months ending 31 March 2018, proportion of extremely/very satisfied main current account customers minus proportion of
extremely/very/fairly dissatisfied main current account customers. . High street peer group defined as providers with main current account market share >4% (Barclays, Halifax,
HSBC, Lloyds Bank (inc C&G), NatWest, Santander and TSB).
Top choice for current accounts
(slide 21)
Source: Nationwide Brand and Advertising tracker - compiled by Independent Research Agency. Top Choice is considered ie ‘first choice’ or ‘seriously considered’
current account provider amongst non-customers, based on responses from non-customers of each brand, 3 months ending March 2018. Financial brands included Nationwide,
Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Lloyds, NatWest, TSB and Santander.
32
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high net worth entity falling with Article 49(2)(a) to (d) of the
FPO; and (vi) if you are within the European Economic Area
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as amended (the “Prospectus Directive”).
This presentation shall not constitute or form part of any offer to
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as amended (the “Securities Act”), or the securities laws of any
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within the United States except pursuant to an exemption from,
or in a transaction not subject to, the registration requirements
of the Securities Act.
NOT FOR DISTRIBUTION TO ANY US PERSON (AS SUCH TERM IS
DEFINED IN REGULATION S UNDER THE SECURITIES ACT) OR TO
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In the United Kingdom, this communication is directed only at
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2000. The information herein has not been reviewed or
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Before purchasing any securities described in this presentation
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appropriateness thereof, and the nature and extent of your
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Certain data in this presentation has been rounded. As a result of
such rounding, the totals of data presented in this presentation
may vary slightly from the arithmetic totals of such data.