navigating the path to adoption of sap s/4hana€¦ · every day, they need to manage ... readiness...

Navigating the Path to Adoptionof SAP S4HANAreg

Turning Challenge into Success with Services and Support from SAP

Guiding Your Journey

Succeed

AdoptEva

luate

Innovate

Evaluate Envision New Possibilities

bull Define your strategy

bull Establish success measures

bull Select the best solution option

bull Build your plan

Adopt Realize Benefits Faster

bull Drive implementation

bull Leverage best practices

bull Enable change

Succeed Enable Evolution and Resilience

bull Ensure stability and enable resiliency

bull Optimize performance

bull Innovate for the future

Click on a section to read a specific topic in the brochure

Expect Successful Outcomes with Services and Support from SAP 84

Table of Contents

The Making of a Favorable Outcome 4

Define Your Strategy 6

Establish Success Measures 14

Select the Best Cloud Solution Option 22

Build Your Plan 32

Drive Implementation 40

Leverage Best Practices 48

Enable Change 54

Ensure Stability and Enable Resiliency 62

Optimize Performance 70

Innovate for the Future 76

32

The future is here and itrsquos changing before our eyes Location-based apps are linking the physical world to an online experience Brick-and-mortar retailers are challenging e-commerce giants by tailoring real-world shopping environments to individual customer preferences Companies are using enterprise resource planning (ERP) options to move from operational eciency to business innovation with greater cloud and mobile flexibility

The Making of a Favorable OutcomeIntroduction

Digital technology has emerged as the disruptive force that is influencing every aspect of our lives More industries and business functions are discovering new ways to move beyond whatrsquos possible today And itrsquos not just machines that are driving this change itrsquos human behavior

For some companies a people-first mindset has activated a series of changes Transformation may emerge in the form of straightforward process improvement reimagined core assumptions or technology underpinning business model innovation For other businesses timing serves as a catalyst ndash such as the moment an organization decides that it can no longer avoid updating its ERP system Either case the underlying motivation is clear the desire to help people processes and technology deliver improved customer and employee experiences while creating simplicity wherever complexity exists

Success in this new digital economy will depend entirely on how companies can tackle that complexity and reinvent themselves to meet the challenges of a hyperconnected future Reimagining relationships with customers suppliers workforce and assets is where it begins

SAP S4HANAreg serves as the digital core ndash the nerve center ndash of your entire business Consolidating internal and external elements into a single living structure based on real-time data goes beyond the capabilities of traditional ERP software By enabling real-time processes prediction simulation and a state-of-the-art user experience the technology connects all your processes generates live information and insights and seamlessly integrates your enterprise with the digital world at large

We understand the diculty of introducing a new ERP solution to drive business evolution and create a digital core that is uniquely your own In response SAP has brought together the best strategic advisors and SAP S4HANA software implementation experts across the company and our partner ecosystem to change the game in how ERP solutions are implemented With this deep experience and a complete range of advisory implementation migration and support services we can help guide your approach and adoption of SAP S4HANA

Explore the most commonly asked questions we hear from our customers as they embark on their journey to SAP S4HANA and how service and support oerings from SAP help companies simplify and accelerate their adoption

Digital Core

WorkforceEngagement

CustomerExperience

SpendManagement

Security

Industry

SAP HANAreg SAPreg Cloud Platform

Blockchain

APIsMachineLearning

BusinessTransactions

IntelligentInsights

Internet of Thingsamp Supply Chain

84of companies worldwide ranked digital transformation as important or critically important to their survival over the next five years but only 3 have taken these eorts enterprise-wide

54

Source ldquoSAP Digital Transformation Executive Studyrdquo conducted with Oxford Economics sponsored by SAP 2017

Define Your Strategy

76

ldquo We are testing our digital transformation in a variety of dierent functions but we have yet to lock in a direction How can I start establishing a business-wide strategy nowrdquo

mdashChief Digital Ocer Global Retail Company

Working Together to Seize Unimaginable Opportunities

Companies strive to run at the highest-possible level of eciency and sustainability Every day they need to manage five fundamental business pillars customers workforce assets and supply chain suppliers and corporate functions These pillars must be properly evaluated and arranged together to get the most out of a new ERP solution

By starting with a vision and strategy driven by the business and supported by the IT function you can break down the digital strategy into realistic attainable goals These strategies can be integrated in real time into each pillar of your digital core with SAP S4HANA This approach tests every initiative to ensure objectives are met and identify eorts that should be quickly abandoned so you can move on to more beneficial changes

Monitoring changes in areas such as operational eciency customer relationships revenue employee engagement and innovation provides insights on how all parts of your organization impact the customer experience

Customers Workforce Suppliers Corporate Functions

Assets amp Supply Chain


98

ldquo We challenged SAP on the dicult task of transforming our highly complex accounting and ERP platform The eort was designed perfectly carried out systematically and completed successfully Deploying the SAP S4HANA Finance solution was the smoothest transition ever in our history and on such a massive scalerdquo

mdashAlvertos Taraboulous Head of Greek Accounting and Group Tax Eurobank Ergasias SA

The CEO functional executive or team manager all grapple with significant decisions on how to manage next generation architectures from hybrid IT to the cloud All too often one question remains Who should bear the responsibility of bringing a digital vision to life

According to the Economist Intelligence Unit report ldquoLaying the Foundation of Digital Transformationrdquo the chief information ocer or chief digital ocer is not necessarily the only (and best) candidate Whatrsquos needed is the leadership of a visionary executive who can balance the requirements of multiple organizations and overcome a natural resistance to change

SAP oers a range of advisory and innovation services that can help you explore your options by

bull Facilitating high-level dialogue around current and future needs of your business

bull Identifying priorities challenges and recommendations to close existing gaps

bull Reviewing the latest digital innovation capabilities technologies and references from SAP

bull Determining key opportunities to drive value and third-party involvement when needed

bull Understanding the partnershiprsquos constraints limitations and governance model

Eurobank Ergasias

Customer Success

Where to Begin

1110

Do You Need More Help Evaluating SAP S4HANA for Your Business

SAP oers SAP Transformation Navigator a self-service tool that covers the entire SAP landscape and delivers clear recommendations based on a customerrsquos digital strategy The tool evaluates your current IT landscape (derived from your customer profile) and creates a guide incorporating a business technical and transformation view Start o your digital transformation journey with information about transition services solution integration information and a value-based business case

For more information visit SAP Blogs and access the tool at sapcomtransformationnavigator

To further evaluate SAP S4HANA for your organization we can help you assess the relevance of the software and your organizationrsquos readiness to adopt it with a value discovery workshop for SAP S4HANA This on-site workshop identifies areas of your current value chain that could benefit most from SAP S4HANA with business-based use cases and a heat map customized for your organization With a consultative approach we guide the enablement of potential improvements and innovative scenarios transformation paths to adoption and initial steps toward a successful adoption of SAP S4HANA

Contact your SAP representative to request a workshop

How We Can Help

Explore Innovative Ideas

Most companies are optimized to execute and solve a stated problem A more human-centric approach called design thinking can help you think dierently about your business address known pain points and innovate using a more flexible and scalable framework The six-step iterative design-thinking process from SAP combines engineering methodologies with the experimental aspects of design principles This powerful collaboration helps you create a lasting partnership with a trusted provider invested in your success and leverage our expertise in innovate problem solving

For more information visit designthinkingwithsapcomen

Conceive Your Digital Vision

Get more value from your SAPreg software investments and create a clear vision of your digital enterprise with our business transformation services We use our management consulting and IT know-how to help you understand your digital maturity identify digital use cases that will drive the most value for your organization and deliver a transformation road map connected to your technology and business needs The digital strategy advisory service from SAP provides insights on your current state and future ambition across all dimensions of digital innovation including customer centricity vision and strategy business models processes structure and governance people and skills culture technology foundation and recommendations to close existing gaps

For more information visit sapcomservicesbusiness-transformationhtml

Speak to an SAP services representative

1312

Establish Success Measures

1514

ldquo Why should we invest our time money and talent in technology that still doesnrsquot have every capability we want My executive team needs quantifiable proof of its value based on our IT landscaperdquo

mdashChief Financial Ocer Major Airline Company

Demonstrating Value in a ldquoShow Merdquo Culture

Once a strategy is established organizational leaders need to see and believe in the long- term potential of the investment being made Their support will become an essential part of delivering value which is a requirement of a successful implementation

To commit valuable time and resources leaders need to know what they will ultimately get in return Given that the scale of this type of implementation will receive an understandable level of scrutiny about the outcomes promised a straightforward discussion can meet any doubts head-on and turn skeptics into advocates


1716

Every single one of these challenges can unlock substantial potential from digital technology Businesses should be prepared to articulate the visible value of the implementation starting on day one by

bull Identifying value-based use cases

bull Translating the use case into quantifiable benefits for example higher revenue and profitability

bull Calculating the opportunity cost of inaction such as revenue or customers lost

bull Understanding the businessrsquo digital maturity

bull Planning a strategic approach that is aligned with executive priorities and takes emotion out of decision-making

bull Allocating resources and providing access to business data

bull Understanding how new systems will impact existing key performance indicators (KPIs) and defined benchmarks

bull Agreeing on a subscription model to help ensure your business only pays for the functionalities you need now and in the future

ldquo With Focused Insights for SAP Solution Manager we are able to identify issues faster giving us better control of our productive systems from a technical point of view We also created graphical views that improve visualization of both the current and the historical system status and datardquo

mdashMarcus Vinicius de Oliveira Ribeiro Production and Service Monitoring IT Petrobras Distribudora SA

A critical part of this process is to establish a value-based use case clear set of metrics and success criteria before the transformation begins Agreeing on specific goals not only keeps the project accountable but also reveals what is truly important to dierent stakeholders You can then build an implementation reporting cadence around these goals and show how changes are delivering incremental benefits In a complex project not every metric will be met as planned but a pattern of success will emerge This should be acknowledged and celebrated not as an end but as a symbol of the advantages that will follow

While it is known that digital technology can transform most businesses there are still concerns over what requirements and measures should be addressed first and where the greatest value lies Stakeholders may have dierent priorities and possibly dierent ways of measuring success

For example evolving customer expectations may require additional agility flexibility and in-the-moment decision-making The workplace culture may need to change to keep pace with an increasingly volatile and demanding marketplace Policies may even necessitate updates to regulate new employee and customer behavior

Petrobras Distribudora SA

Customer Success

Where to Begin

1918

How We Can Help

Define Your Success with a Value-Based Business Case

The journey starts with creating the business case for change Together we can clearly articulate the value proposition of SAP S4HANA for your organization Our team of industry business and solution experts will work with you to understand your companyrsquos major pain points and challenges Based on your level of process maturity we will quantify the impact of addressing those business challenges With access to smart tools ndash such as STAR Plus ndash that accelerates the assessment process we can identify best practices to address the obstacles At the end of the assessment you have a clear and measurable understanding of your transformation success potential

Translate Success into Actions

With your transformation team we can identify the key process changes needed to meet business expectations The process changes are mapped to functional documents providing transparency on the specific components needed to drive business value Where gaps are identified an action plan is put in place to address and close the value leakage We define the process performance indicators track new capabilities adoption and document the key performance indicators that will showcase program success Plus our value management methodology is fully embedded throughout the throughout the transformation process


Determine How You Will Manage Your Success

Success is constructed during the SAP S4HANA software implementation but it is achieved once you go live and start using the new digital capabilities We work with you and your team to establish sustainable value management Your team will oversee the business operations leveraging the value framework to track performance improvement and address potential gaps SAP has a flexible value generation model that focuses on dierent phases of the transformation with a light but impactful approach We can also walk with you all along your transformation journey to ensure the solution delivers the expected value and outcome

Track and Manage Your Business Value and Success

The best way to showcase the success of your transformation is to show how you have performed against your KPIs The Focused Insights solution for SAP Solution Manager provides an enhanced dashboard framework that analyzes performance against more than 800 best-practice KPIs Operational tactical and strategic dashboards aggregate data over extended periods to measure and track performance Strategic dashboards designed for senior managers and executives monitor service levels against expected standards Meanwhile scorecards measure areas such as service quality business continuity eciency and capacity and can be further customized to align with specific targets

For more information visit supportsapcomensolution-managerfocused-solutionshtml

2120

Select the Best Cloud Solution Option

2322

ldquo Public private or hybrid cloud models How do I evaluate and choose the right cloud environment for my company and ensure our data and infrastructure are securerdquo

mdashVice President of IT Aerospace Company

Considering the Cloud

Moving to the cloud can radically change the performance and cost of your IT operations Yet this change cannot come at the cost of introducing more complexity and disruption Most established companies have acquired a considerable amount of on-premise business software over the years With careful management these investments will keep delivering value to your business and customers so it may make good business sense to keep some systems and software within your own premises

However most of the latest digital functions and innovations are using a cloud platform The benefits are considerable and include an improved user experience with consistently updated software powerful analytics capabilities and the capacity for global 24x7 collaboration and access to shared data For the IT professional the cloud brings many advantages including rapid scalability fewer resources needed for infrastructure care and feeding simplified management and a higher degree of automation For the line-of-business professional it oers increased departmental collaboration and access to enterprise-class technology for everyone

Cloud planning also brings security discussions front and center to an organization as the business evaluates where verifiable risks reside To evaluate how to use the cloud eectively businesses need to understand which risks are significant and which ones can be adequately or easily addressed


2524

There are five operational patterns characterized by location and management responsibility

Cloud Deployment Options

Operation Models

Traditional IT Environment Customer Private Cloud Managed Private Cloud Hosted Private Cloud Public Cloud

Self-managed (on premise) Externally managed (in the cloud)

Traditional IT Environment A static landscape is installed on physical servers and storage landscapes which run fix-sized databases and is managed by the local IT organization While advanced implementations deploy a virtualized server and storage landscape there is generally limited flexibility to react to quickly changing business needs

Customer Private Cloud Fully under your control a private cloud applies a set of elastic flexible options to your on-premise data center The cloud is managed by your IT operations and all implemented resources are reserved for your operational needs

Managed Private Cloud Still a private cloud this landscape uses an external partner to run daily operations landscape evolution and planning while the data center is still in your ownership

Outsourced Private Cloud The outsourced private cloud extends data-center hosting and management responsibility to an outsourcing partner

Public Cloud In a fully shared environment several users or customers may share the same physical resources in a highly standardized and pay-per- use subscription model

2726

To help you get the most out of your existing IT investments while taking advantage of emerging technology SAP has designed services to help your business migrate to the cloud in a variety of ways engage a top-down approach ldquolift and shiftrdquo an application or move incrementally As your company achieves small wins in cloud adoption we can work together to map out a larger strategy for moving additional departments functions and applications to the cloud

With guidance from SAP you can set your digital plan by

bull Identifying applications processes or organizations that are ready for the benefits of cloud-based optimization

bull Validating use cases and expected outcomes

bull Assigning resources and providing access to project status

bull Agreeing on timelines and milestones

Find out how customers like smart home services provider Vivint are using SAP S4HANA as the foundation of their digital business Learn the best approach to quickly deploy SAP S4HANA with SAP HANA Enterprise Cloud

Itrsquos tempting to view cloud technology as a simple plug-and-play option even if it can be switched on with nothing more than a credit card But a cloud deployment raises complex questions that go beyond security and risk

There are many aspects of managing a cloud that are similar to running a data center and application solution landscape Core implementation processes ndash from solution planning requirements collection project planning and execution design and testing ndash still require integration validation and standard adherence At the same time the environment calls for core support processes such as service request ticketing monitoring and alerting exception handling incident and problem management change management and continuous improvement

When developing a cloud strategy whether enterprise-wide or incremental business leaders need to consider

bull The application of legacy systems if at all

bull Data that needs to be migrated or integrated

bull Channels in which data can be accessed and consumed

bull Exposure to security risks and the regulatory frameworks to address them

bull Business simplification throughout the transition

bull Technical cloud strategy for your business and chosen provider

bull Training of your workforce suppliers and partners

VivintCustomer Success

Where to Begin

2928

Watch the replay of the SAPPHIRE NOW presentation

Move Ahead Confidently and Securely with Your Cloud Adoption

With a clear cloud strategy and SAP Preferred Success services you can evaluate scenarios target architecture validated road maps and use cases to design the right cloud transformation approach your business Your company will not only become more innovative agile and scalable but will be better equipped to eliminate capital expenditures and increase data and infrastructure security SAP Preferred Success provides exclusive access to resources for accelerated adoption of your cloud solution role-based learning and enhanced incident handling To further enhance your cloud experience you may desire an on-site strategic partnership tailored to accelerate each stage of your digital journey with SAP MaxAttention Success

For more information visit supportsapcomenoerings-programspreferred-carehtml

Maximize Your Businessrsquo Potential Value in the Cloud

As a hosted private cloud service SAP HANAreg Enterprise Cloud allows you to run mission-critical systems based on the SAP HANA platform in a private cloud operating in an SAP data center With the expertise of launch advisory services you can successfully onboard on-premise solutions onto a private managed cloud Our consultants can help you lower the total cost of ownership (TCO) of your business-critical applications running on SAP HANA and a strategic cloud-based model

For more information visit sapcomproductshana-enterprise-cloudhtml

How We Can Help

Explore Your Cloud Readiness and Journey

With a cloud discovery workshop and cloud advisory services businesses have an opportunity to evaluate and choose from a deep solution portfolio You can define and match the level of service reliability and protection needed while lowering infrastructure maintenance costs Plus you can discover potential roadblocks and risks required application changes and custom code adjustments ndash well before you start the transformation

Quick-Start the Implementation of Your Cloud-Based Digital Core

If yoursquore looking for a fast start with a predefined scope you can accelerate the simplification and innovation of SAP S4HANA across business functions from finance sales and procurement to manufacturing and project services The quick-start implementation of SAP S4HANA Cloud for enterprise management package enables ecient migration and the implementation of predefined business processes By building on the most relevant options the package provides a best-practice approach to meeting your budget and creating a foundation for future expansion


3130

Build Your Plan

3332

ldquo We want partners that understand our business know which digital innovations will bring new opportunities and can embed solutions within our processes Can you show me a technology road map built exclusively for my business to help me intelligently sort through my options and understand whatrsquos nextrdquo

mdashChief Marketing Ocer North American Automotive Manufacturer

Moving from Thought to Action

Even with a well-crafted digital strategy a clear executive champion and a quantifiable and value-based use case the shift from concept to reality is challenging There are always competing priorities and short-term needs that must be met And in a business world that largely moves in quarterly cycles financial pressures can also be significant

However inaction and delay can prove to be disastrous It is important to remember that change is never achieved without some friction To maximize your investment there will be a constant need to challenge decisions based on habit

Build Your Plan

3534

bull How can we meaningfully combine business and technical discussions

bull What does this change mean for the operations team

bull What should I include in my companyrsquos training strategy

bull How do I define a value-based strategy for deploying SAP S4HANA in a way that meets my companyrsquos specific needs

bull What can I simplify

bull Will the SAP database fit seamlessly into my companyrsquos existing infrastructure

bull How do I identify custom code that needs to be adjusted for SAP HANA and SAP S4HANA

ldquo Working with the SAP Digital Business Services organization and receiving services through the SAP Value Assurance service packages like the technical architecture and infrastructure service has helped ensure that our SAP S4HANA project follows best practices established by SAP and will provide our business with the best possible solutionrdquo

mdashJoe DeBella CIO AriZona Beverage Company

Once yoursquove selected digital core software such as SAP S4HANA to achieve the desired outcomes you can begin to develop an accurate and clear map of how the implementation will advance across multiple business functions and processes You will bring new teams together and chart the path for legacy systems and their data And some of the most rewarding work you can do is helping teams see new ways of working with each other and embracing new systems

As businesses become more dependent on technology it is critical that the planned transformation does not disrupt the ongoing success of the enterprise To that end some organizations have opted for a multi-modal IT approach where systems can operate in parallel while dierent modes oer stability and agility

There are many elements to be considered in a comprehensive well-constructed plan Always consider the digital vision and the business value it brings as the North Star for the project when considering these questions

bull Who will I rely on to lead the overall eort from IT the line of business and SAP

bull What can I implement as part of the project

bull What is the anticipated overall project duration and what related eorts are required

bull Are all groups aligned with the initial timeline and set of milestones

bull What are the potential risks and how can they be mitigated

AriZona Beverage Company

Customer Success

Where to Begin

3736

View Your Digital Road Map

Once the target-state enterprise architecture is defined you can use the digital road map design service to get a step-by-step view of the specific changes needed to get from the current state to the target state This service can be used for a particular solution or a product-agnostic scenario It includes a transformation road map detailed work plan implementation timing risk analysis cost implications and high-level resource plan to form a landscape strategy and architecture

Move Forward with Confidence

To complete your planning and proceed with the highest level of confidence in your transition SAP Value Assurance service packages for SAP S4HANA cover all planning and foundational implementation aspects such as end-to-end setup service and support Starting with the plan and safeguard value assurance service package your business and IT stakeholders work with us to establish a foundation for the system you want to develop We finalize your implementation strategy identify dependencies and define your target architecture ndash all overseen by an SAP technical quality manager The optional plan and prototype service package helps you evaluate the solution in a short time frame with real business scenarios using real data

For more information visit sapcomvalue-assurance

How We Can Help

Visualize Your Entire SAP Landscape

With SAP Transformation Navigator you can get clear recommendations on SAP technology that best matched your digital strategy The self-service tool evaluates your current IT landscape based on your profile and creates a guide incorporating a business technical and transformation perspective Start o your digital transformation journey with information about transition services solution integration information and a value-based business case


Design Your Digital Architecture

Prior to implementation the digital architecture design service can help you create a highly customized and product-agnostic target-state enterprise architecture Business scenarios help identify impacts as you compare the current and future enterprise across process information and solution architectures while taking cloud-based services into account


3938

Drive Implementation

4140

ldquo How do we remove complexity from the implementation We need to set up our architecture exactly the way we need it today but we might need to scale as new opportunities arise in the future How can we ensure that every step in our transition to SAP S4HANA is always right for usrdquo

mdashChief Information Ocer Financial Services Company

Constructing Cumulative Success with a Deliberate Incremental Approach

Your overall digital strategy will map the right technology to your business needs and processes However a comprehensive vision does not mean that everything needs to be done at once In fact such an approach has a high likelihood of resulting in both stress and failure A successful implementation plan follows a more deliberate path focused on quick wins that build confidence and momentum while moving you towards your ultimate long-term vision

An implementation plan can help you identify areas where technology can have an immediate and visible impact to alleviate any anxiety and concerns about potential downtime and risks By considering and addressing those issues up front your team will be prepared to anticipate and manage issues ndash known and unknown ndash as they emerge Access to data presented in a dynamic and actionable context further increases collaboration across the workforce to help ensure the success of your digital investment


ldquo We learned a lot about the solutions and best practices from the experts from SAP Digital Business Services Their recommendations were instrumental in helping us put in place a robust implementation of SAP S4HANArdquo

mdashAuluz Prestes CFO and CIO Fortlev

Induacutestria e Comeacutercio de Plaacutesticos Ltda

Fortlev Induacutestria e Comeacutercio de Plaacutesticos

Customer Success

4342

bull Examining the speed and integrity of current data provided

bull Understanding that standard processes in SAP S4HANA are more comprehensive than the reapplication of old customizations

bull Conducting a readiness check

bull Communicating the impact benefits and status of the implementation with the organization on a regular basis

1 New implementation Implement a new instance of SAP S4HANA by either migrating a legacy system or by running a net-new installation of SAP S4HANA

2 Landscape transformation Consolidate your existing SAP software landscape ndash or carve out selected entities or processes ndash as part of your move to SAP S4HANA

3 System conversion Convert an existing SAP ERP application to SAP S4HANA including business data and configuration

Itrsquos likely that the business systems that currently form your IT landscape are complex and messy which is an inevitable consequence of growth in our era of rapid consistent change By adopting a next-generation ERP suite such as SAP S4HANA you can address the issues that have accumulated over time and implement a seamless ecient system that presents a single accurate view of organizational performance

However such an implementation is a major commitment ndash and for a good reason Yoursquore not just solving the next problem yoursquore implementing a platform that will allow you to innovate and run your business for the next 10 years

To help ensure long-term success and alignment your business should prepare for the initiative by

bull Planning for broader access to the ERP solution within and outside the enterprise

bull Establishing a partnership between IT and the rest of the business to enable direct real-time access to data

bull Digitalizing what your organization knows but is currently outside the ERP system and unified data sources

bull Getting ready for the biggest technical hurdle data preparation

There are three implementation scenarios for SAP S4HANA

Access all the product knowledge industry insight and implementation expertise you need to meet the objectives of your digital transformation with SAP Value Assurance service packages

Where to Begin

4544

Choose from a rich portfolio of short-term project services that allow you to decide on the level of support you need

Services from the Data Management and Landscape Transformation organization include

bull Fast-track data migration and move the IT landscape to SAP S4HANA

bull Data harmonization and the consolidation of IT system landscapes

bull Improved data governance master data management and information lifecycle management

bull Review and consolidation of your system landscape to facilitate data management and reporting on a global scale

bull Best practices for aging data and information lifecycle management

Additional technical services available include

bull Design of human-centric user experience (UX)

bull Co-innovation

bull Build execution analytics execution and platform execution

bull Transition to operations

bull Custom code management

How We Can Help

Get Guidance to Ensure a Successful Transition

Through the combined expertise of our services and support organizations we oer solution experts with direct access to the SAP S4HANA software engineering organization We have dramatically simplified the implementation process to ensure you see results more quickly Our nondisruptive approach is supported by predefined migration and system conversion in our cloud and deployment packages For the highest level of confidence in your transition choose from four value assurance service packages for SAP S4HANA Covering everything from planning and foundational implementation to end-to-end setup service and support the packages are cumulative and can be tailored to fit a variety of organizational structures and delivery methods Each package has a clear outcome-driven scope and addresses the dierent phases of your companyrsquos transformation This approach is intended to uphold the value promise of SAP as it relates to SAP S4HANA from the moment you commit to the solution to beyond going live 1 Plan and safeguard your journey to SAP S4HANA

Starting with the plan and safeguard service package your business and IT stakeholders can work with us to establish a foundation for the system you want to develop We help you complete planning activities to finalize your implementation strategy identify dependencies and define your target architecture ndash all with the assistance of a technical quality manager from SAP The plan and prototype service package uses real-life business scenarios and associated data so you can quickly evaluate proposed solutions

2 Accelerate the technical implementation

During the next level of the technical implementation multiple services are added whenever plan and safeguard services are in use You can work with any SAP partner to focus on designing and scoping the right technology environment processes and organization for your digital transformation A smooth transition from any database or SAP Business Suite software to SAP S4HANA will be enabled with detailed implementation planning an innovation road map tailored to your needs individualized technical architecture infrastructure documentation and expert support through hands-on implementation and continuous quality reviews

3 Accelerate functional implementation

Building further on the first two service packages we use preconfigured setup and simplified ready-to-use support for business processes to guide the technical implementation This service package expands on the planning and safeguarding and technical implementation services to help you introduce innovations and new business scenarios for SAP S4HANA as well as evaluate custom code modifications

4 Innovate and optimize your implementation

Innovate and optimize service package expand on the previous three oerings to allow you innovate and realize additional value through new business models This service package enables you to transform your company by applying the Internet of Things boardroom of the future or re-platforming your business Besides technical and functional implementation we also help adapt custom code to SAP S4HANA

Seek the Expertise You Need When You Need It


4746

Leverage Best Practices

4948

ldquo There are so many best practices across the industry If we could pull them all together and adopt them enterprise-wide the business would be immensely e cient and cost-eective How can we accomplish this visionrdquo

mdashSenior Vice President of Marketing Sports and Entertainment Industry

Building a Successful Business with a Common Core

Every successful business strives to bring unique value to its customers ndash and the same is true when they look to improve their systems and processes However this doesnrsquot mean that their digital transformation needs to start from scratch Instead many companies are finding that they can accelerate their progress and provide dierentiated value by drawing on the experience and knowledge of others

Familiar processes and practices that are shared across industries ndash such as inventory management and billing reconciliation ndash can be drastically improved in significantly less time using a set of common processes


5150

ldquo The SAP Model Company service helped us control the risk of our digital transformation and allowed us to go live in only seven monthsrdquo

mdashPatrick Chou CEO BetterLife Group

A standard implementation built on leading processes and best practices can provide a complete foundation to get your systems up and running quickly By positioning the company so it can absorb the next wave of innovation swiftly you can dedicate more time to reassess your infrastructure design operations and business model to create new opportunities

To jump-start and sustain digital transformation best practices should be considered to

bull Evaluate plan and build your solution so you can leverage proven industry processes methodologies and reference architectures

bull Safeguard your company through continuous comparison against industry leaders

bull Accelerate deployments in the cloud

BetterLife Group

Customer Success

Where to Begin How We Can Help

Apply a Next-Generation Agile Methodology to Your Implementation

The SAP Activate innovation adoption framework is a modular and agile methodology designed to support the implementation or migration to SAP S4HANA The framework oers a consistent approach for any SAP S4HANA deployment type ndash cloud on-premise hybrid or mobile ndash and is scalable and nimble enough to facilitate smaller engagements or comprehensive enough for larger projects Designed to speed up your deployment SAP Activate helps you take advantage of the best practices methodology and configuration guidance SAP has developed over the years supporting a variety of customers and partners Use the methodology on your own with SAP directly or with an SAP partner to help produce a successful preconfigured system faster than starting from scratch

Leverage a Proven Blueprint

The SAP Model Company service is delivered in a private cloud where you can start your implementation or transfer the system to your on-premise landscape For new implementations of SAP S4HANA SAP Model Company further reduces your implementation time and expense Existing customers can take advantage of a simple extension into new lines of business and second-wave implementations Both scenarios benefit from by passing long-lasting blueprint discussions going direct to prototyping and enabling back-to-standard simplification

For more information visit sapcomservicespreconfigured-industry-solutionshtml

5352

Enable Change

5554

ldquo Digital transformation requires a lot of work and creates a stressful environment for everyone involved How can we make sure we reap the full potential of our digital investments without burning out my employees and depleting my budgetrdquo

mdashDirector of IT Utilities Company

Empathizing with the Human and Organizational Challenges of Digital Transformation

Digital transformation is not just about implementing technology itrsquos also about helping an organization embrace and adapt to change When done right it will change the way your organization thinks works and addresses challenges Everyone involved in the initiative must be fully committed and ready to reallocate their time attention and energy to this transformation while still maintaining the commitments of their regular job

Current tasks may not be accomplished in the same time frame But in the context of a larger and more ambitious vision such delays may be an acceptable and necessary cost For this reason clear communication and an open dialog about the opportunity cost of the digital transformation are needed to reach a mutual understanding and agreement of acceptable parameters

Enable Change

5756

ldquo The huge benefit of SAP S4HANA is that wersquore connecting our entire ecosystem of internal departments customers partners and end users and generating so many opportunities for all of themrdquo

mdashIttaya Sirivasukarn CEO INSEE Digital the IT subsidiary of the Siam City Cement Public Company Limited

A project of this importance will ultimately aect everyone inside the organization but people outside of the immediate project team may not immediately realize how they can benefit from it Strong communication and a clear vision can prevent indirect comments and low-level objections from becoming barriers to adoption But perhaps most important is developing a change management plan that addresses culture as much as it does the technology The goal is to build truly company-wide acceptance of change and to maintain a high-performance workforce

Five primary principles can help guide the conversation with the entire business

bull Consider the distinct needs and preferences of a diverse multigeneration workplace when planning the digital transformation journey Use internal teams and anity groups as a resource and sounding board during planning cycles

bull Over-communicate project status and encourage two-way communication with both management and users Extend your reach through post-deployment surveys and update information portals regularly

bull Partner with HR colleagues to learn best practices around internal communication and identify any company-specific cultural issues and barriers Incorporate your messaging into executive or enterprise-wide communication when appropriate

bull Be transparent with employees to help them understand how their positions may be aected Transformation eorts are often not just about adopting software but fundamentally changing the way someone performs a job

bull Never underestimate the need for employee training and role-based coaching Exercise patience and empathy because not all changes will be immediately intuitive to users

Siam City Cement

Customer Success

Where to Begin

5958

Establish Your Own Center of Expertise

Benchmarks best practices and knowledge transfers are integrated parts of the services provided by the Customer Center of Expertise organization The team can help you design a strategy and develop the entire concept and road map to establish or refine a center of expertise based on selected capabilities In the end you gain a new organizational structure comprising interim and future-state stang aligned with a clear strategy for services roles stang and sourcing You can also set defined boundaries establish a strategic governance model and plan for long-term support and maintenance of existing solutions

Learn About SAP on Your Own Terms

Learn in your own way on your own time with 24x7 access to SAP training and social learning Our training covers topics relevant to your role whether you are an IT professional project member SAP partner business user or university student With SAP Learning Hub our online training and enablement program you can access the latest SAP education content and a global community of learners Our self-paced e-learning courses online classes expert-led live sessions and collaborative social learning rooms can be used anytime and anywhere ndash all for one aordable subscription fee

How We Can Help

Attain Employee Engagement and Acceptance

By applying methods based on best practices for employee engagement and user acceptance our organizational change management (OCM) service supports the delivery of your OCM initiatives to adopt SAP solutions Human and organizational risks to the implementation are identified and actions are taken to minimize them Similarly we help maximize human and organizational benefits to optimize ROI through the commitment and engagement of leaders and employees to the project


OCM Setupand Governance

Performance Management

Stakeholder Management

Communication Management

Organizational Alignment

Training and Enablement

Change Monitoring

6160

Ensure Stability and Enable Resiliency

6362

ldquo I am looking for accountability in an implementation partner I want someone who feels ownership in my success What is the best way for me to engage with my technology provider to ensure I keep my environment optimized and stay aware of the next big thingrdquo

mdashVice President of Finance Major Healthcare Company

Fostering a Trusted Collaboration

When businesses are evaluating a technology vendor they want more than just a functional match The partner must be invested in their customerrsquos success long after the implementation phase is complete Companies undergoing digital transformation eorts need proactive personalized coverage during the software implementation and throughout IT operations They not only want to resolve incidents quickly but demand the ability to predict and prevent them

More and more the organizational gap between the line of business and IT is shrinking To facilitate closer collaboration between departments the IT function is looking for innovative solutions to better serve stakeholders responsible for enabling business growth and objectives Plus greater eciencies must be achieved to streamline operations and free up resources and money to support the innovation strategy Finally nondisruptive engagement is highly valued when working with outsourcing partners to maintain operations or execute implementations


6564

ldquo Through professional support from SAP Enterprise Support services CJ CGV went live with SAP S4HANA without any delay in 100 days We appreciate the timely and organized support plan from the team which saved us costs across the projectrdquo

mdashSeungHwan Ra CIO CJ CGV Corp

The best relationships are the ones that are symbiotic When both sides of the partnership know exactly where each otherrsquos business is headed there is a mutual understanding of how each business operates and a common language that is used between the organizations because they are familiar with the otherrsquos infrastructure priorities and processes

Because SAP customers run our software for decades we have developed close and trusted relationships by staying by their side As we touch every customer see every implementation and encounter every problem or operational glitch we take the feedback our customers give us and analyze it to drive much of our development eorts

Customers should expect these core promises from their support engagements with SAP

bull Gain mission-critical support to enable faster incident handling and corrective actions with an enhanced service-level agreement In the case of severe issues we provide a direct line to experts who react to your issue in minutes and do whatever it takes to get your systems up again

bull Accelerate and orchestrate innovation and continuous improvement by using comprehensive tools methodologies and support elements

bull Excel in stabilizing and scaling operations while reducing total cost of implementation and ownership

bull Transfer knowledge by engaging in education that is unique and part of a support model designed to speed up software deployment and productive operations

bull Access product experts quickly with a portfolio of next-generation support We oer always-on support live support channels context-sensitive help in our software and self-service access to the SAP knowledge base and user community

bull Innovate and realize the value of existing investments by introducing new capabilities with additional remote support services

CJ CGV Corp

Customer Success

Where to Begin

6766


Accelerate and Orchestrate Innovation

Streamline business processes and proactively address improvement options increase eciency and decrease risk with SAP Solution Manager Included within your existing maintenance agreement SAP Solution Manager covers the complete application lifecycle for your IT landscape You can implement maintain run and adopt SAP and non-SAP enterprise applications while identifying and supporting improvement in business innovation business continuity and operations

For more information visit sapcomproductssolution-managerhtml

Build a Long-Term Strategic Partnership

Collaborate with your lines of business and IT organizations to build a culture of innovation to achieve your strategic objectives Designed as a holistic long-term partnership SAP MaxAttentiontrade services focus on your business goals as much as your technical environment This customized on-site engagement assigns qualified SAP experts to give you the support you need to innovate ideate and accelerate your organizationrsquos digital transformation while simplifying the IT landscape and optimizing operations

For more information visit sapsupportinfooeringssap-maxattention

Innovate and Realize Value

Understand how to simply provide value to your lines of business and optimize your operations and innovativeness through the SAP Innovation and Optimization Pathfinder report This tailor-made report is based on your use of the SAP ERP application and business performance It provides recommendations and industry benchmarks to help you seize opportunities such as SAP innovations process improvements and IT optimization

For more information visit msmproda7afccce3hanaondemandcomRequestPAF

How We Can Help

Enable a Stable Digital Core

Deploy manage monitor and optimize SAP S4HANA software and business processes ndash on premise or in the cloud ndash with our managed services Our application management services support the full software lifecycle to streamline processes and improve solution performance SAP managed testing services help ensure business continuity when deploying new functionality SAP managed security services keep even the most complex hybrid environments running safely Plus SAP managed data services let you capitalize on the benefits of using Big Data and the Internet of Things to make proactive information-driven decisions that give your company a competitive advantage

For more information visit sapcomservicesapplication-managementhtml

Keep Your Systems Running at Peak Performance

Take advantage of a range of support services including long-term plans embedded teams personalized engagements remote technology support and a self-service portal to get the most benefit out of your SAP investments Our experts facilitate the implementation end to end by providing ongoing system maintenance and support that fit into your innovation strategies The relationship is often led by a customer success manager who has deep knowledge of your business environment Other resources sold on a subscription basis include training analytics and operational support

For more information visit supportsapcomenindexhtml

6968

Optimize Performance

7170

ldquo How can I ensure my company is optimizing the technology to its fullest operational potentialrdquo

mdashDirector of Technology Public Utility Company

Keeping Up with Business Demand

As you prepare business processes to go live with SAP S4HANA you will conduct final testing rehearse the cutover and finalize the IT infrastructure and operations End-user training will take place delivered by the qualified key users or by trainers from SAP And the production instance of SAP S4HANA will need to be implemented prior to going live

Once SAP S4HANA is available for to all business users your project team and SAP can further optimize IT operations while addressing any issues such as availability and performance Technical services and support from SAP align the IT function with business strategies to accelerate the support required while adapting to evolving needs


Hear FMG the fourth-largest iron ore producer in the world discuss SAP application management services

Fortescue Metals Group (FMG)

Customer Success

FMG Moving Ahead of Competition While Driving Down Costs

7372

Optimize System Landscapes

Take advantage of changes to SAP solutions releases interfaces and industries Our experts provide services that support buying selling and restructuring activities harmonize and unify data and consolidate and unite system landscapes

Assess and Automate IT Processes

Identify areas for improvement and opportunities for automation with SAP Solution Manager Create operational optimization road maps that show where virtualization and automation can free your IT sta to focus on higher value tasks

Support Application Lifecycle Management

Streamline the lifecycle of your solution by using SAP Solution Manager as a single source for automating setup change and incident management

How We Can Help

Optimize IT Governance

Support overall enterprise strategy and IT targets with automated governance processes ndash for example change management ndash so business needs are more quickly supported by IT solutions

Establish and Optimize Business Processes

Map business logic to technology components in an ecient user-friendly and integrated way Keep track of requirements on the business side and understand how new opportunities are supported by IT innovation

Align Organizational Structures and Process

Ease the experience and costs of IT systems impacted by a corporate restructuring merger or acquisition Incorporating knowledge from decades of successful customer projects our experts use the SAP Landscape Transformation software to help you make changes eciently and with minimal risk

Advise Recommend and Implement User Experience Improvements

A good user experience begins with the interface Optimize productivity and increase user satisfaction by using the SAP Fiorireg user experience By redesigning the user interface your applications can reflect the needs of every user ndash from novice to expert

Speak to an SAP services representative Operate and Monitor

SAP Enterprise Solutions

SAP Solution Manager is a centralized comprehensive application management and administration solution designed to help implement support operate and monitor enterprise solutions It provides integrated content tools methodologies and access to SAP systems that address your entire environment ndash from technical and business aspects of the solution to support for SAP and non-SAP software The solution ensures the SAP software environment is performing at its maximum potential providing a broad tool set that includes implementation and upgrades change control management testing IT and application support root- cause analysis and solution monitoring


7574

Innovate for the Future

7776

ldquo Our competitors will surpass us very quickly We have to constantly stay on the leading edge Meanwhile our customers are demanding access to data anytime anywhere regardless of the device they are using How can I lead my organization as we ask ourselves tough questions that will help us drive innovationrdquo

mdashCEO Major Equipment Manufacturer

Create a Foundation for Future Innovation

Once you start your digital transformation journey you will soon realize that there is no end The implementation you deliver will provide significant improvement in the near term but its deep value will become apparent as you begin to consider emerging technologies Innovative concepts such as the Internet of Things machine learning blockchain and Big Data are now much more easily considered with a single future-ready platform

The final stage of your digital transformation is embracing a state of constant innovation and adaptation as new opportunities continue to emerge business models evolve and value propositions shift in response to these concepts It means entire teams will be dedicated to digital transformation and innovation while they help ensure that processes are becoming more integrated and customer-centric

There are companies that are well on their way to achieving this state in their evolution The ldquoSAP Digital Transformation Executive Studyrdquo conducted with Oxford Economics sponsored by SAP defined four traits of a digital transformation leader They focus on true automation transform customer-facing functions first invest in next-generation technology in a bimodal architecture and rely heavily on talent

How do you become a digital transformation leader


7978

For digital transformation to deliver value an entire organization needs to buy into new ways of working and thinking A digital business isnrsquot just about innovation itrsquos also finding new ways to innovate Business leaders who want to take part in this collaborative future should start taking a hard look at their processes end to end and any aspects that arenrsquot controlled by the company itself

Take for example the customer experience According to the SAP Digital Futures executive brief ldquoThe Future Will Be Co-Createdrdquo

ldquo Customer experiences know no boundaries They cross devices channels businessesmdasheven industries Companies that seek to transform around the customer must look beyond those traditional barriers and create or join new ecosystems disrupting their business models before they are disruptedrdquo

Abandoning long-held notions of business value creation in favor of an ecosystem approach requires new tactics and strategies such as

bull Mapping the end-to-end customer experience dispassionately including those pieces outside the companyrsquos control

bull Employing future planning tactics such as scenario planning to examine how that experience might evolve

bull Identifying organizations in the aected ecosystem for co-innovation

bull Embracing technologies ndash including cloud computing APIs and microservices ndash that foster secure collaboration and joint innovation when delivering the experience

bull Hiring training and rewarding employees for creativity innovation and customer-centric behaviors

bull Participate in future planning and forecasting exercises to determine todayrsquos key players future high-value partners and the best approach to buying technology partnering with providers and incubating new ideas

Tata CLiQCustomer Success

Where to Begin

See how customer Tata CLiQ is innovating with SAP

Tata CLiQ Achieving a Monumental Goal

8180

Solve Your Most Complex Business Challenges

A key service to help you solve your most complex business challenges and drive success is through individualized software innovations The SAP Innovative Business Solutions organization empowers visionary enterprises to achieve their greatest goals through software innovation Our experts develop unique leading-edge software solutions in collaboration with our clients ndash from discovery to delivery ndash to create tailored high-value software that is backed by the power of SAP technology and expertise We make innovation real and productive by using the latest technologies including the Internet of Things predictive analytics data intelligence machine learning and blockchain Our solutions are fully integrated and synchronized with the SAP product strategy and run on any device as well as an on-premise cloud or hybrid environment With solutions that are fully operated maintained and upgraded by SAP you can focus on your success instead of IT issues

Leverage New Analytics Capabilities

Analytics design support as part of SAP Value Assurance provides guidance on how to optimize the use of the latest analytics capabilities such as SAP S4HANA embedded analytics You can implement strategic SAP solutions for analytics and enterprise data warehousing ndash including SAP Analytics Cloud SAP Digital Boardroom SAP BW4HANA and SAP SQL Data Warehousing ndash and integrate them into your existing infrastructure

How We Can Help

Reimagine Your Business Processes in the Cloud

Named after Leonardo da Vinci the SAP Leonardo digital innovation system helps companies navigate the new digital renaissance Automate and augment current processes develop new applications and protect investments by making existing SAP and third-party applications more intelligent

SAP Leonardo Innovation Services oer a guided approach to digital transformation The services employ design thinking to help identify and test your digital business model with a minimal up-front investment and set the stage for a proof of concept running on SAP Cloud Platform Using the latest technology such as the Internet of Things machine learning analytics Big Data blockchain and data intelligence you can resolve specific use cases while quickly transitioning to production on a cloud platform thatrsquos fit for the future

For more information visit sapcomservicesleonardo-innovationhtml

Architecture of the Modern EnterpriseA Digital Core Enhanced with Innovative Business Services


Core-to-edge integration with SAP Aribareg SAP Hybrisreg SAP SuccessFactorsreg SAP Concurreg and SAP Fieldglassreg solutions

Connect all parts of your business to run

live with SAP S4HANA

Business services for the Internet of Things machine learningBig Data modern analytics blockchain and data intelligence

SAP HANAreg

Digital CoreSAP S4HANAreg SAPreg Leonardo

SAP Cloud Platform

Tailor integrate and expand the core with SAP Cloud Platform

8382

Expect Successful Outcomes with Services and Support from SAP

8584

The entire SAP organization along with our community of preferred partners can accelerate your transition safely and eciently through expert advice change management packaged implementation options and success services backed by defined outcomes We are committed to helping you reduce the risk of your implementation and the time in which you experience a measurable ROI

We use our deep knowledge of industry and business process ndash in conjunction with our technical expertise of what works and what doesnrsquot ndash to help you chart your unique course reduce your struggles and accelerate the changes your business needs We are known for helping customers deploy solutions that actually work at scale in real-world complex environments Ideas are great but we can help you turn those ideas into actual profits and increased market share And to help you achieve these promises successfully we will be at your side throughout the journey

As your software solution provider SAP has a stake in the successful outcome of your solution implementation and adoption Over 365000 companies ndash comprising 87 of the Forbes Global 2000 ndash in all industries and across more than 180 countries trust us with the most essential and mission-critical parts of their business Processes that canrsquot go down Data that canrsquot be wrong Connections that canrsquot be lost

Our vision is to help the world run better and improve peoplersquos lives We strive to make our world a better more sustainable place and help solve some of its most complex problems We empower our customers to become digital businesses so they can address the challenges facing our world today and have an impact

If you are looking for a partner that will be with you every step of your digital strategy consider SAP to help you set the foundation for ongoing success

To learn more about how services and support from SAP can help your business navigate its path to adopting SAP S4HANA call your SAP representative today or visit us online at sapcom

Whether yoursquore new to SAP software and services ready for a fresh start upgrading your existing ERP system or looking to simplify your company to achieve value faster we understand that you donrsquot have the time for multiyear projects You need to deliver change and value to the business but you must also optimize your technology investment and minimize risks within a sharply defined period

Accelerate the Value of Every Technology Investment

8786 Source SAP Corporate Fact Sheet ldquoSAP The Worldrsquos Largest Provider of Enterprise Application Softwarerdquo October 19 2017

Our CustomersSAP serves gt365000 customers in gt180 countries

80 of SAP customers are small and midsize businesses

SAP customers include

87 of the Forbes Global 2000 companies

98 of the 100 most valued brands

100 of the Dow Jones top scoring sustainability companies

Our customers produce

78 of the worldrsquos food

82 of the worldrsquos medical devices

76 of the worldrsquos transaction revenue touches an SAP system

gt1000 customers are live on SAP S4HANA Read about their experience

wwwsapcomcontactsap

copy 2017 SAP SE or an SAP affiliate company All rights reserved

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company

The information contained herein may be changed without prior notice Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors National product specifications may vary

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only without representation or warranty of any kind and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services if any Nothing herein should be construed as constituting an additional warranty

In particular SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation or to develop or release any functionality mentioned therein This document or any related presentation and SAP SErsquos or its affiliated companiesrsquo strategy and possible future developments products andor platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice The information in this document is not a commitment promise or legal obligation to deliver any material code or functionality All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations Readers are cautioned not to place undue reliance on these forward-looking statements and they should not be relied upon in making purchasing decisions

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries All other product and service names mentioned are the trademarks of their respective companies

See httpwwwsapcomcorporate-enlegalcopyrightindexepx for additional trademark information and notices

Sources

1 ldquoSAP Digital Transformation Executive Study Ways Leaders Set Themselves Apartrdquo Oxford Economics sponsored by SAP 2017

2 ldquoLaying the Foundation of Digital Transformationrdquo Economist Intelligence Unit sponsored by SAP 2017

Guiding Your Journey

Succeed

AdoptEva

luate

Innovate

Evaluate Envision New Possibilities

bull Define your strategy

bull Establish success measures

bull Select the best solution option

bull Build your plan

Adopt Realize Benefits Faster

bull Drive implementation

bull Leverage best practices

bull Enable change

Succeed Enable Evolution and Resilience

bull Ensure stability and enable resiliency

bull Optimize performance

bull Innovate for the future

Click on a section to read a specific topic in the brochure

Expect Successful Outcomes with Services and Support from SAP 84

Table of Contents

The Making of a Favorable Outcome 4

Define Your Strategy 6

Establish Success Measures 14

Select the Best Cloud Solution Option 22

Build Your Plan 32

Drive Implementation 40

Leverage Best Practices 48

Enable Change 54

Ensure Stability and Enable Resiliency 62

Optimize Performance 70

Innovate for the Future 76

32









Digital Core

WorkforceEngagement

CustomerExperience

SpendManagement

Security

Industry


Blockchain

APIsMachineLearning


IntelligentInsights



54



76










98











Eurobank Ergasias

Customer Success

Where to Begin

1110






How We Can Help








1312


1514







1716
















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources











Digital Core

WorkforceEngagement

CustomerExperience

SpendManagement

Security

Industry


Blockchain

APIsMachineLearning


IntelligentInsights



54



76










98











Eurobank Ergasias

Customer Success

Where to Begin

1110






How We Can Help








1312


1514







1716
















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources




76










98











Eurobank Ergasias

Customer Success

Where to Begin

1110






How We Can Help








1312


1514







1716
















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources












98











Eurobank Ergasias

Customer Success

Where to Begin

1110






How We Can Help








1312


1514







1716
















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources













Eurobank Ergasias

Customer Success

Where to Begin

1110






How We Can Help








1312


1514







1716
















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources








How We Can Help








1312


1514







1716
















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources




1514







1716
















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources









1716
















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















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Sources


















Customer Success

Where to Begin

1918

How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















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Sources



How We Can Help











2120


2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources




2322








2524



Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


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Sources










2524



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2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






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3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


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Sources





Operation Models








2726



















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






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3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


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Sources





















Where to Begin

2928








How We Can Help






3130

Build Your Plan

3332






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3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















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Sources









How We Can Help






3130

Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources



Build Your Plan

3332






Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















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Sources








Build Your Plan

3534



















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















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Sources





















Customer Success

Where to Begin

3736






How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















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Sources








How We Can Help







3938


4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















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Sources




4140











Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources













Customer Success

4342

















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources



















Where to Begin

4544










bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources












bull Co-innovation




How We Can Help












4746


4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources




4948







5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources









5150








BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources










BetterLife Group

Customer Success







5352

Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources



Enable Change

5554






Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources








Enable Change

5756










Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources












Siam City Cement

Customer Success

Where to Begin

5958





How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources







How We Can Help










Change Monitoring

6160


6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources




6362







6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources









6564












CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources














CJ CGV Corp

Customer Success

Where to Begin

6766











How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources













How We Can Help







6968


7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources




7170









Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources











Customer Success


7372







How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources









How We Can Help













7574


7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources




7776









7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources











7978












Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources














Where to Begin



8180





How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources







How We Can Help











SAP HANAreg


SAP Cloud Platform


8382


8584





















wwwsapcomcontactsap








Sources




8584





















wwwsapcomcontactsap








Sources























wwwsapcomcontactsap








Sources



navigating the path to adoption of sap s/4hana€¦ · every day, they need to manage ... readiness...

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