Transition to strategic sustainability at

National Bank of Abu DhabiPresentation for CSR in Action

By Belinda Scott, Senior Manager Corporate SustainabilityApril 2013

Setting the scene

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Pre-2006

Helping fund infrastructure development;

sponsorships & charity; 1st CSR policy in 2003

Tipping Point 1

2008

Commitment by Executive

Management: Stakeholder

analysis; Alignment with

Abu Dhabi Vision;

Founding member of

ADSG

2009

Integration into BP&S for

strategic alignment; 6 priority focus

areas;Commenced work on 1st GRI aligned

sustainability report

2006 - 2007

Reporting on CSR; Blood

donations & health

awareness; recycling

2011

Elected to General Secretariat of ADSG;

automation of environmental data

& trends being monitored; number

of sustainability champions

increased; NBAD recognised for sustainability

journey and entered S&P Hawkamah ESG

Index at 8th position; top 3

shortlist for IFC/FT Sustainable bank of

the year

Tipping Point 2

2010

Transparency & Governance

Published sustainability report with

forward looking commitments; created SSG &

engaged sustainability

champions

This is the past

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Transition in 2012

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Dubai Sustainability Network

Collaborating with member

organisations to develop tools to help

companies embed sustainability into

their business

First Choice for Government partnerships

1. DoT – Transport Mobility

Management Plan; 2. HAAD – Weqaya

Health Strategy;

3. Emirates Foundation –

Development of National Financial Literacy initiative

ADSG

Participating in flagship

programmes to influence government

policy

External recognition as an accountable and

transparent organisation;Up to 3rd position on ESG

Index;Regularly featuring in sustainability-related

publications

Inclusion of Sustainability in Internal Audit;

ongoing development of Ratibi; Al Ain Call Centre;annual measurement of sustainability maturity

level; sustainability to be included and cascaded

through balanced scorecard

Contributing to NBAD’s 2013 Strategic Theme

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Delivering a Platform for Sustainable Growth – what will that mean for us?

It means working with the businesses to help them deliver in key areas of NBAD’s strategy by looking through a sustainability lens

From Concept to Reality – Our theme for 2013

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Some of our overarching objectives for Corporate Sustainability in 2013:

1. Increase NBAD’s sustainability maturity level by 20 per cent using the Abu Dhabi Sustainability Group Maturity Assessment tool

2. Sustainability included in the balanced scorecard of the bank3. Membership of the Global Banking Alliance for Women to

help us identify key business opportunities around women’s development internally and externally to implement a integrated approach across all priority focus areas (eg products, career development, SMEs)

Optimising value

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Priority Focus areas Owned /delivered by CS Owned / delivered by the business

Economic Performance Evaluate the wider contribution of NBAD to Abu Dhabi, eg through engagement with Abu Dhabi Economic Dept

Embracing New Accountability Realities

Develop KPIs for BSC to keep NBAD in the top 10 of Hawkamah ESG Index

Publically disclose the number and value of monetary and non-financial fines and sanctions for non-compliance with laws and regulations

We will continue to use the 6 Focus Areas which have been tested and continue to be relevant

Optimising value

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Priority Focus areas Owned /delivered by CS Owned / delivered by the business

Investing in our People Develop employee health strategy supporting the HAAD Weqaya programme

Increase monitoring of specific HR data points; identify risks and opportunities and implement changes to improve positioning as employer of choice and publish to improve transparency

Environmentally Smarter Monitor power, water, toner and paper use through QPR for all international offices.

Optimising Value

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Priority Focus areas Owned /delivered by CS Owned / delivered by the business

Product & Service Quality and Innovation

Collaboratories with businesses to help them integrate sustainability into their work eg Equator Principles

Monitor customer /stakeholder perception

Sustainability assessment integrated into Policy Review Process

Outstanding Relationships

Continue collaboration with HAAD, DoT to demonstrate NBAD as a partner of choice of government and seek further similar opportunities

Please

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