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Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 1 we create the world’s largest classroom Networking Academy Offerings Update Lima Peru, 30 May 2012 Gary Coman Director, Corporate Affairs

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Page 1: NetAcad Offerings Update GC

Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 1

we create the world’s largest classroom

Networking Academy Offerings Update Lima Peru, 30 May 2012

Gary Coman

Director, Corporate Affairs

Page 2: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Cisco Packet Tracer provides a powerful simulation-based learning environment that supplements physical equipment with virtual networks. The Cisco Aspire Beta 4 game integrates virtual worlds, levels, competition, and scoring to help students learn while they are having fun

Simulation and Gaming in Education

Highly interactive online curricula engage students and enhance learning, and state-of-the-art online assessments provide immediate, interactive feedback on students’ strengths and weaknesses

Curricula and Assessments

Passport21 to Entrepreneurship provides entrepreneurship education through a series of case studies, and Cisco Packet Tracer activities that expose students to critical business and financial skills

Entrepreneurial Skills

Programs and Services

• Personalized e-Vouchers

• Recognition program • Networking Academy

Maintenance Service

Page 3: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

PACKET TRACER

Student Networking Knowledge and Skills

IT Essentials: PC Hardware and Software

Networking for Home and Small Businesses

Working at a Small-to-Medium Business or ISP

Introducing Routing and Switching in the Enterprise

Designing and Supporting Computer Networks

Network Fundamentals

Routing Protocols and Concepts

LAN Switching and Wireless

Accessing the WAN

CCNA Security

ROUTE: Implementing IP Routing

SWITCH: Implementing IP Switched Networks

TSHOOT: Troubleshooting and Maintaining IP Networks

Network Professional

IT Technician

Network Technician

Network Associate

Network Specialist

CCNA Discovery

CCNA Exploration

CCNP

CCNA Security

IT Essentials

Page 4: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

Over the Past 12 Months—January 31, 2012

CCNA Security 9,688 (1%)

IT Essentials 150,825 (20%)

CCNP 10,988 (2%)

CCNA 572,548 (77%)

Page 5: NetAcad Offerings Update GC

Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 5

Page 6: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

RELEASE DATES:

June 2007

March 2008 June 2008 March

2010 December

2010 March 2011

V4.0 V4.1 Windows 7 Supplemental

Content

Windows 7 Lab Content

20% Of Student Enrolled in ITE

42% Of Students Are Enrolled

in a Translated Course

Aligns to CompTIA A+ 2009

Certification Objectives

UN Language courses

Non-UN Language courses

Page 7: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

• Maintain alignment with A+ certification direction in close partnership with CompTIA

• Continue to focus on PC Hardware and Software (PC Hardware, OS, networking, laptops, printers, operational procedures)

• Started planning process on next revision. Possible changes include: • Incorporating Windows 7 supplemental content into the course • Adding Windows 7 OS as part of lab bundle • More depth in Troubleshooting, PC Networking, Security • Supporting emerging technology trends – mobility, client side virtualization • Design for & leverage capabilities of new technology system • Plans to translate to Simplified Chinese!

• More information to come in June-August timeframe: • Availability dates, content changes, lab equipment bundle changes

Page 8: NetAcad Offerings Update GC

Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 8

Page 9: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

RELEASE DATES:

June/December 2007

February 2008

March 2008

August 2011

November 2011

April 2012

CCNA Discovery and CCNA Exploration

V4.0 Courses

77% Of Student Enrolled in CCNA

Discovery and CCNA Exploration

37% Of Students Are Enrolled

in a Translated Course

Aligns to CCNA Certification

Objectives

UN Language courses

Non-UN Language courses

Page 10: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

Region n Sample%

Africa 36 3.1 Asia Pac 116 9.9 Greater China 14 1.2 CEE 109 9.3 European Markets 236 20.2 Japan 7 0.6 LA & C 175 14.9 ME 46 3.9 Russia & CIS 31 2.6 US/ Can 290 24.8 Unknown 111 9.5

Education Level Sample%

Secondary/High School 18.4 Community/Technical College 34.7 College/University 41.1 Other 5.8

• Understand instructor’s opinions about curriculum-related issues

• Validate anecdotal information with a larger, representative audience

• 1,171 Instructors who have taught CCNA Discovery or CCNA Exploration in the past 12 months

Page 11: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

0 10 20 30 40 50 60 70

Amount of Content—Exploration

E1 (n=850) E2 (n=837) E3 (n=796) E4 (n=762)

0 10 20 30 40 50 60 70 80

Amount of Content—Discovery

D1 (n=292) D2 (n=280) D3 (n=230) D4 (n=213)

Amount of content just

right

Too much detail on some

topics

Too many topics

Too many labs Too many activities

Not enough content

Amount of content just

right

Too much detail on some

topics

Too many topics

Too many labs Too many activities

Not enough content

Page 12: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

Write-in responses • No major trend • Anything obsolete • EIGRP (6) • VTP (3) • Classful networks (3) • ISDN (3)

0

5

10

15

20

25

30

35

40

45

Frame relay RIPv1 STP detail PPP detail None of these

Topics to Remove

Page 13: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

Topics to Add

Please rate the importance of adding/increasing emphasis on each of the following. 1=Not at all important 2=A little important 3=Somewhat important 4=Important 5=Very important

Wireless

Data Center

Voice

MPLS

DSL

Metro Ethernet

Cable

Dark Fiber

DWDM

SONET/SDH

Time-Division Multiplexing

Frame Relay

ISDN

1 2 3 4 5

Page 14: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

0 20 40 60 80

IPv6 Coverage

High, Where IPv6 takes precedence over IPv4

Medium, where IPv6 may be taught along with IPv4

throughout the course at a level that would prepare

our students to work with IPv6

Low, meeting the minimum required by what

the certification will require

Page 15: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

0 10 20 30 40 50 60 70 80

Mobile Activities—Students

1 2 3 4 5

Mobile Activities—Instructors How desirable is it to be able to do each of the following on your phone or tablet? 1=Not at all desirable 2=A little desirable 3=Somewhat desirable 4=Desirable 5=Very desirable

Manage exam activations

See whether students have taken exams/completed assignments

Check student grades

Manage class activities

View the online curriculum Access study guides/flash

cards for students

What Networking Academy-related tasks do you think your students would like to do on a smartphone or tablet?

Check their grades See what assignments they have

View curriculum Take quizzes

Access study guides/flash cards Play networking games

Complete interactive activities Complete PT activities

Page 16: NetAcad Offerings Update GC

Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 16

• Maintain alignment with certification direction in tight partnership with L@C

• Continue focus on core routing & switching technologies

• Design for & leverage capabilities of new technology system

• Greater flexibility for instructors to tailor courses and support multiple learning paths

• Support mobile access and content delivery on any device

• Enhance curricula content:

• Include emerging technologies topics, e.g. Data Center, Virtualization

• Integrated IPv6 in course flow

• Identify core and non-core content for certification

• Expand PT SBA enhancements

• Early stages of planning process

• Gathering requirements based on student and instructor feedback, market and technology trends

• More information to come in June-August timeframe

Page 17: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

Update and add course content to align to cert • Leverage development tools to identify, track, and resolve edits • Follow standard ToS and assessment processes • Architect the content in logical sets of learning that increase flexibility and can be

reused as part of other offerings

Curriculum will undergo updated FQA process

Content will be reviewed by external validators • Opportunity for feedback from customer through external review process • SMT will be completed before release

Course will follow new, more timely maintenance process

PT activities will be aligned to PT 5.3

Leverage advisory team • Course Design • New System Integration

Page 18: NetAcad Offerings Update GC

Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 18

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

• Aligns with updated CCNA Security (IINS) Certification Exam (640-554)

• Cisco ASA content added in a new chapter including four ASA labs

• Cisco Configuration Professional (CCP) replaced Security Device Manager (SDM) throughout the course content and labs

• Expanded scope of existing content, including the following: Info on mitigating SNMP threats Discussion on IPv6 ACLs and object groups Content on IPS Global Correlation and Security Intelligence Operation (SIO) Info on Bridge Protocol Data Unit (BPDU) filtering Info on Cisco protected port feature (PVLAN Edge) Content on Cisco SecureX security architecture Info on the Secure Copy (SCP) command

Page 20: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

End-of-Life Milestones for CCNA Security v1.0 End-of-Life Announcement

Last Class Start Date

Last Class End date

End-of-Support and End-of-Availability

March 8, 2012 May 31, 2012 August 31, 2012 August 31, 2012

Cisco IINS Certification Exam Availability

Course Exam Name Exam Number Availability

CCNA Security v1.0 IINS 640-553 Available through September 30, 2012

CCNA Security v1.1 IINS 640-554 From February 28, 2012

Page 21: NetAcad Offerings Update GC

Cisco Confidential © 2012 Cisco and/or its affiliates. All rights reserved. 21

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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

1 2 3 4 5

Assessment Options

Improved security for final exams

Ability to track student progress across curriculum and assessment activities

Improved security for chapter exams

Addition of optional topic-based exams with PT and MC questions

Improved security for PT Exams

Pool of items for Chapter Exams

More drag-and-drop simlet Items

Ability to add/subtract items on Chapter Exams

Ability to add/subtract items on Final Exams

Chapter Exams are PT Exams rather than MC

Page 23: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

• Additional form for some exams to reduce cheating and overexposure of original exam

• Clarification and simplification of instructions

• Removal of extraneous or repetitive tasks

• Removal of some scoring dependencies that might result in multiple incorrect scores

• More flexibility when scoring student answers

• More targeted diagnostic feedback for both students and instructors

Page 24: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

Cisco Packet Tracer 5.3.2 or Above Required

Note: PT Practice SBAs are available in English only but are available for use in non-English classes

CCNA Discovery Exam Name Networking for Home and Small Businesses Dhomesb PT Practice SBA

Working at a Small-to-Medium Business or ISP DsmbISP PT Practice SBA

Introducing Routing and Switching in the Enterprise DRSEnt PT Practice SBA DRSEnt PT Practice SBA2

Designing and Supporting Computer Networks DCompNtwk PT Practice SBA

CCNA Exploration Exam Name Network Fundamentals Enetwork PT Practice SBA

Routing Protocols and Concepts Erouting PT Practice SBA Erouting PT Practice SBA2

LAN Switching and Wireless Eswitching PT Practice SBA

Accessing the WAN EWAN PT Practice SBA

CCNA Security Exam Name CCNA Security CCNAS PT Practice SBA

Page 25: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25

Cisco Packet Tracer provides a powerful simulation-based learning environment that supplements physical equipment with virtual networks. The Cisco Aspire Beta 4 game integrates virtual worlds, levels, competition, and scoring to help students learn while they are having fun

Simulation and Gaming in Education

Highly interactive online curricula engage students and enhance learning, and state-of-the-art online assessments provide immediate, interactive feedback on students’ strengths and weaknesses

Curricula and Assessments

Passport21 to Entrepreneurship provides entrepreneurship education through a series of case studies, and Cisco Packet Tracer activities that expose students to critical business and financial skills

Entrepreneurial Skills

Programs and Services

• Personalized e-Vouchers

• Recognition program • Networking Academy

Maintenance Service

Page 26: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

• NetAcad Portfolio • Curricula • Assessments • Simulation & Gaming • Supplemental content • Translated courses

• Programs & Services • Vouchers • Recognition • Networking Academy Maintenance Service

• Cisco Press resources • ASC/ITC resources • NetAcad Resource

Program • L@C Partner courses

Partner Offerings

• Translations • Cloud Seminar • Voice Primer

Community Generated Content

Cisco NetAcad Offerings

Page 27: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27

• Content developed through partnerships between Networking Academy instructors and Cisco

• Goal of these collaborative efforts is to assemble relevant content to share with the entire NetAcad community

• We’re in the early stages of supporting this approach

• Not a formal curricula or offering of the Cisco Networking Academy program

• Leverage the NetAcad Communities to load & share content

• No commitment by the community or Cisco to update this content or provide any formal support to the wider Academy community

Page 28: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

NetAcad Instructor Community Site (community.netacad.net) • Communities

• Offerings • CCNA Discovery & CCNA Exploration

•Community Generated Content • Cloud (Intro page) Cloud Discussion Forum

Cloud Seminar Files

Page 29: NetAcad Offerings Update GC

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29

• New technology solution provides new capabilities and features to incorporate into learning offerings

• ITE and CCNA curricula revision are priority over the next year

• Stay tuned for more information as planning process progresses

• Promote adoption of updated CCNA Security v1.1 course

• Continue with enhancements to PT Practice SBAs

• Broaden use of supplemental content and gaming

• Experiment with enabling Community Generated Content

• Roll out new programs such as Personalized e-Vouchers and Recognition

Page 30: NetAcad Offerings Update GC

Thank you.