nets merchant services psd2 is (almost) here what ...nabeel moosa senior product manager, digital...

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1 PSD2 is (almost) here What happens now? Nets Merchant Services PSD2

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Page 1: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

1

PSD2 is (almost) here –What happens now?

Nets Merchant Services

PSD2

Page 2: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

Points to cover today

2 WHAT is the latest position in Norway?

3 HOW should you continue to prepare?

1 WHERE are we in the timeline of PSD2?

Page 3: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

RECAP: PSD2 is a mix of challenge and opportunity

Access to Account (XS2A) New way to accept payments: A2A

Strong Customer Authentication (SCA)

New rules around transaction authentication – 2 Factor

Surcharging restrictionNo surcharging European Consumer Debit and Credit

1

2

Page 4: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

RECAP: SCA has been the biggest concern across the ecosystem

Access to Account (XS2A) New way to accept payments: A2A

Strong Customer Authentication (SCA)

New rules around transaction authentication – 2 Factor

Surcharging restrictionNo surcharging European Consumer Debit and Credit

Page 5: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

Strong Customer Authentication (SCA) – it’s a balancing act

• Responsible for SCA• Fraud reporting• Scheme compliance• Exemption strategy

• Want lower fraud• Want good UX• Want good approvals…i.e. Conversion!

Page 6: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

Strong Customer Authentication (SCA) – it’s a balancing act

• Responsible for SCA• Fraud reporting• Scheme compliance• Exemption strategy

• Want lower fraud• Want good UX• Want good approvals…i.e. Conversion!

Hold ultimate decision making over SCA and transaction approval

Page 7: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

POLL #1

Do you feel you understand Strong Customer Authentication (SCA)?

Page 8: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

So what is it that Merchants are required to do?

• Activate 3D Secure

• Configure transactions in the right way

1

2

To Authenticate or not to Authenticate? – that is the question

• In-scope versus Out-scope

• CIT vs. MIT

• Exemption or no exemption

Deadline: 14th September

Page 9: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

How we get to ecosystem readiness

Customer

Issuer Acquirer

MerchantPSP

1

Schemes publish their implementation guides

Page 10: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

How we get to ecosystem readiness

Customer

Issuer Acquirer

MerchantPSP

2

Issuers and Acquirers adapt their systems and interfaces

Page 11: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

How we get to ecosystem readiness

Customer

Issuer Acquirer

MerchantPSP

3Acquirers publish specifications towards PSPs

Page 12: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

How we get to ecosystem readiness

Customer

Issuer Acquirer

MerchantPSP

4

PSPs update specifications and

ensure 3DS activations

Page 13: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

How we get to ecosystem readiness

Customer

Issuer Acquirer

MerchantPSP

5

PSPs update Merchant endpoints and transaction

messaging

Page 14: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

It’s not that simple…

Customer

Issuer

Acquirer

Merchant

PSP

Definitions misaligned

Different levels of readiness

Unclear expectations

Rushes to make changes

Disrupted business

Failed transactions

Page 15: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

POLL #2

Do you send your transactions through 3D Secure today?

And are you ready for 14th Sept?

Page 16: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

We were getting closer and closer, and then Regulators had to act to prevent any major issues across Europe

June 2019Allow individual National Competent Authorities to implement transition periods

Countries with expressed interest in SCA transition period*

*May not reflect latest positions

Page 17: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

What is the status across the Nordic markets?

Waiver applications

Market transition –18 months

Waiver applications

Market transition –length tbc

Page 18: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

What is the process in Norway?

”Kravet til sterk kundeautentisering trer i kraft i EØS-området 14. september 2019. For å unngå negative konsekvenser for brukere som betaler med kort når de handler på nett, kan kortutstedere, kortinnløsere og netthandelsvirksomheter få utsatt frist for å ferdigstille og implementere SKA for kortbetalinger i netthandel”

20 August 2019:

14th September still applies and SCA will always come into force in Europe

Extension can be granted if there is a specific challenge

Extension application must be supported by a migration plan

Page 19: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

Take these things away today:

1 SCA is still a requirement for 14th September and 3D Secure should be activated for in-scope transactions

2 Take time to understand which transactions actually are required to go through SCA – we can advise if you are unsure

3 If there are specific challenges to be ready for 14th September, you can reach out to us

4 Not to be left out, but we are also working on Account-to-Account payment solutions under PSD2!

Page 20: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

Questions

Page 21: Nets Merchant Services PSD2 is (almost) here What ...Nabeel Moosa Senior Product Manager, Digital Services nmoos@nets.eu Created Date 10/10/2019 1:26:22 PM

Thanks for listening!Nabeel MoosaSenior Product Manager, Digital Services

[email protected]