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Page 1: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year
Page 2: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

• NEVAP EVENTS

• NEVAP COMMUNICATIE

• KENNISDELING

• AANJAGEN INNOVATIE

PROGRAMMA8.30 - 9.00 uur Inloop9.00 - 9.15 uur Introductie Summerschool en ophalen specifieke leervragen door Ilja Werkhoven9.15 - 10.00 uur Strategisch Asset- en onderhoudsmanagement (expertmeeting) door Johan Smit

10.15 - 10.45 uur Strategisch Asset- en onderhoudsmanagement (workshop) door Johan Smit11.00 - 11.45 uur Property Technology Hoe uw gebouw transformeert naar een empathisch gebouw

(expertmeeting) door Wilfred van der Plas

11.45 - 12.30 uur Lunch

12.30 - 13.15 uur Gedragsbeïnvloeding van bewoners/gebruikers (expertmeeting) door Jeroen Hollander

13.30 - 14.15 uur As a service. Wat vraagt dat van een organisatie (expertmeeting) door Sannie Verweij

14.30 - 15.15 uur As a service en de heilige huisjes gaan wankelen (workshop) door Jeroen Hollander, Ilja Werkhoven en Sannie Verweij

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Page 3: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

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Page 4: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Map of lecture

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Page 5: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

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Page 6: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Background

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The Egde | Deloitte: the war on talentUPC Leeuwarden: voor de gebruiker ontworpenKraanspoor: binnenmilieukwaliteit

Page 7: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Digital twin definition

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Page 8: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Digital twin in detail

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BIM | XLS | ERP | MJOP | 3D |

FMIS

Page 9: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Conceptual model

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IT architecture

1. Modularity

2. Scalability

3. Interconnectivity

4. Compatibility

5. Standardisation

Data

1. Data quality

2. Data comprehensibility

Organisational

1. Accessibility

• Modulariteit: uitwisselen van systemen zonderbeinvloeding

• Schaalbaarheid: de mate waarin kan worden uitgebreid• Interconnectiviteit: systemen kunnen verbinden aan

andere systemen• Compatibiliteit: de mate waarin systemen van andere

systemin informatie verwerken

• Standaardisatie: uniforme regels voor het verbinden met andere systemen

• Datakwaliteit: data relevant, tijdig, nauwkeurig enbetrouwbaar

• Data begrijpbaarheid: bevattelijkheid• Toegankelijk: toegang van gebruikers tot het systeem

Page 10: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Empathic buildings

Gebouwen met een super inlevingsvermogen

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Page 11: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

“A building that has incorporated smart technology to be able to:

monitor performance; detect inefficiencies; diagnose possible

causes; make automatic adjustments; alert facilities management

staff to issues that can be automatically corrected; and suggest

possible tools and parts that may help staff members get the job

done quickly”

JLL, Smart Building Technology: Driving the Future of High Performance Real Estate.

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Smart (intelligent) building …

Page 12: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

… are those that deliver better environmental, social and economic conditions, on:

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sustainability

wellbeing

productivity

long-term future-proofing

(flexibility)

whole-life costs/benefits

Truly smart buildings …

Page 13: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

The added value of a smart building

• A better security with access controls

• A smart HVAC management allowing us to have a smoother temperature through the year

• A smart light management to avoid waste of electricity with lights we forgot to swith of

• An indoor location system

• A room management to the occupancy, the reservations

• The energy and water consumption monitoring to watch and detect any leak or unusual consumption

• An elderly care monitoring system13

Page 14: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

… and smart contracts

• Case: gebouw ... klacht binnenklimaat

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Op basis van informatie vanuit gebouwbeheersystemen, sensoren ensmartphones kunnen opdrachten voor onderhoud, keuringen eninspecties volledig geautomatiseerd verstuurd worden naaraangesloten servicepartijen. Opdrachtverstrekkingen, communicatie, monitoring en betalingen kunnen plaatsvinden op basis van regels envoorwaarden, vastgelegd in het smart contract op de blockchain. Ditbiedt mogelijkheden om realtime in control te blijven met betrekkingtot de technische performance van een gebouw, de beheerskosten teverlagen en de huurderstevredenheid te verhogen.

Page 15: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Facts and figures about the added value

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Page 16: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Fundamentals of a smart building

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Physical

1. HVAC

2.Lightning

3. Sensors

4. Access control

5. Energy meters

Digital

1. Control software

2. IoT platform

General

1. Open architecture

3. Artificial intelligence

4. Data collection + analysis

2. Open protocol products

3. IP compliance

5. Machine learning

4. Vision / objective

5. Sensor / actuator plan

Page 17: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Use cases with a smart building

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Performance sustainable energy

supplyEnergy insight

Performance heat and cold supply

Energy efficiency optimization

ATES monitoring

Certainty and quality of delivery

Maintenance optimization

Indoor climate insights

Indoor climate optimization

Water quality monitoring

Elevator performance

Hot tap water conditions

Occupancy insightsEnergy monitoring

and registration regulation (EBS)

Paris proof

Presentation of sustainability

Smart Parking Find my collegue Room bookingUsage based maintenance

“De resultaten hebben tot slot uitgewezen dater met behulp van de inzet van monitoringsoftware in totaal tot 18% energiebespaard kan worden. Er kan tot 31% op gasverbruik bespaard worden, tot 11% op koudelevering, tot 8% op warmtelevering en tot 14% op elektriciteitsverbruik. Door de gerealiseerde energiebesparing zijn allekantoorpanden dichter bij het behalen van de Paris Proof-eis gekomen, alhoewel ze nog eenverbruik hebben van 105-225 kWh/m2 (50 kWhm/2 is de eis).”

Emma van Dijk

Page 18: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year
Page 19: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year
Page 20: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Every building a smart building?

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Post war assets

Electricity and gas meter

Minute data

Power monitoring- Chillers and boilers on / off- Equipment ramping up / down- Failing pumps, motors and fans

Insights for staffDaily access to issues in stead of energy billLower maintenance and energy costs

Modern assets

BMS; few hundred sensorsAdditional low-cost space temperature, co2 and occupancy sensors (scalable)

Hourly data

System conditions monitoring - Ventilation issues- Economizers and dampers are

stuck

Additional insightPro-active approach in stead of tenants complaintsAffect cognitive functionality and worker productivity persons

Cutting edge assets

ACS; thousand of sensorsAdditional eg flood and leak detection sensors

Realtime data

Tweak and optimize; responsive to tenants needs

Aware of issues occurControl large operational expanse on the repair sidePrevent annoying costs

Page 21: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

Starting point

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Page 22: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

22© Capgemini 2019. All rights reserved |

Smart Office & IoT Solutions

Do not re-distribute without authorisation

Page 23: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

23© Capgemini 2019. All rights reserved |

Case study

Efficiently utilize meeting rooms and

phonebooths

Capgemini’s Corporate Real Estate Services (CRES) wants to monitor 1.6 million sq.m of building space and measure workspace usage

(400 offices, 220.000 employees, 60 countries, 15.000 meeting rooms)

Optimizing utilization, operations and maintenance

Deliver a comfortable office space to our

employees

1 2 3

➢ Reducing no-shows in meeting rooms (used to be 30%)

➢ Show available meeting rooms and desks in real-time

➢ Measure CO2, noise, light, humidity and temperature

➢ Dashboard for users showing area specifics

➢ Rightsize our officespace(before we had a desk utilization of 65%)

Page 24: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

24© Capgemini 2019. All rights reserved |

Retrofitting any building

The ideal solution should address various challenges

Easy installation Low maintenance Minimum infrastructure

Global scalability Lean costs

Secure GDPR compliant Data efficient

Page 25: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

25© Capgemini 2019. All rights reserved |

Capgemini End-2-End SmartOffice solution

Customized IoS/Android App can be developed based on needs

App and/or DashboardInfrastructureGateway

XIOT

LoRaWAN gatewayThe X-IoT solution connects the devices. The

data is processed by Azure cloud

Low Power Tech

Less infrastructure

required

15000 m2 per gateway

IOT Middleware

Infrastructure & back-end

Managing Sensor Network Solution

End-user mobile application

Manager mobile application

Dashboard for building owners

IR motion detection sensor. Wireless,

battery powered (>7 yrs lifecycle)

Sensors

Connect any sensor

➢ Easy installation

➢ Low maintenance

➢ Scalable sensor solution

Page 26: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

26© Capgemini 2019. All rights reserved |

OfficeSense Intelligent Sensors are based on LoRA

▪ Intelligent Software• Accurately senses human occupancy

• Generates few messages

• Battery life-span > 7 years

• Low maintenance (no intervention required)

• Enables overall low cost solution

▪ Simple installation & operations• Plug & play

• App-assisted installation

• Zero-touch deployment

▪ Types of OfficeSense sensors• Presence (Occupancy, Humidity & Temp)

• Comfort (CO2, Humidity, noise, light & Temp)

• Desk Sensors

Presence sensor Internal view

App and/or DashboardInfrastructureGatewaySensors

Page 27: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

27© Capgemini 2019. All rights reserved |

X-IoT Middleware manages the fleet of sensors and gateways

▪ Sensor Network Management• Monitoring of WSN operations

▪ Asset Management• Registration of sensors and gateways

▪ LoRaWAN Network Server• Centralized sensor data collection

▪ Configuration Management• Sensor & gateway configuration

updates

▪ Broker services• Sensor data decoding

App / DashboardInfrastructureGatewaySensors

References

Page 28: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

28© Capgemini 2019. All rights reserved |

SmartOffice User App

▪ Meetings

• Find and book meeting rooms on-the-fly

▪ Report anomalies

• Broken furniture

• Missing remote control

▪ Find office location facilities

• Restaurant information

• Public transport

• Events

An app for end user functionalities

App / DashboardInfrastructureGatewaySensors

Page 29: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

29© Capgemini 2019. All rights reserved |

SmartOffice Dashboard

▪ SmartOffice Portal

• Floor map import

• POI & sensor location registration

• Location QR code generation

▪ Database

• Hot reporting

▪ Datalake connectivity

• Trends & insights

▪ Broker services

• SmartOffice app

• SmartOffice Manager app

• Room booking

A platform for sensor data visualization

App / DashboardInfrastructureGatewaySensors

Page 30: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

30© Capgemini 2019. All rights reserved |

Lessons Learned

Nice cost reduction (m2, FM)

Increased user experience

Just START (small) with IoT

For business Case look at TCO, incl. Installation, Monitoring, Cloud, DataLake,

.........

Page 31: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

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Vertaal de digital twin beweging naar jouw praktijk

• Waarom is digital twin wel / niet toepassing in jouw praktijk?• Welke toepassing zou jij met digital twin willen maken en waarom?• Neem een casus in gedachten en omschrijf deze kort?

• Naam portofeuille, en/of• Naam gebouw(en), en/of• Naam belegger, en/of• Naam asset manager, en/of• Naam property manager, en/of• Naam gebruiker(s) [huurders]

• Maak voor de casus concreet – welk probleem zou een digital twin hierkunnen oplossen?

• Omschrijf hoe naar jouw idee de oplossing er uit moet zien (in woorden/of beeld)

• Wie of wat heb je nodig om de casus tot uitvoering te brengen?

Stuur je antwoorden in op [email protected] – ovv Summerschool – digital twin – de bedrijfsnaam (input voor de volgende summerschool en events)

Page 33: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

AfkortingenGBS = GebouwBeheerSysteem

BMS = BuildingManagementSystem

EM = EnergieMonitoring

EMS = EnergieManagamentSysteem

EBS = Energieregistratie en BewakingSysteem

BOS = Building Operating System

IoT = Internet of Things

ABW = Activity Based Working

IBMS = Integrated Building Management System

AI = Artificial Intelligence

HVAC = Heating, Ventilation and Air Conditioning

CCTV = Closed-Circuit Television Systems (video surveillance)

FMS = Facility Management System

FMIS = Facility Management Information System

BIM = Building Information Modelling

ERP = Enterprise Resource Planning

MJOP = Meer Jaren Onderhouds Plan

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Page 34: NEVAP EVENTS...The added value of a smart building •A better security with access controls •A smart HVAC management allowing us to have a smoother temperature through the year

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Leestips:

Whitepaper van het CFPB over ‘Prestatieverbetering door uw kantoor; over de invloed van binnenmilieu op arbeidsproductiviteit’ April 2018 https://www.cfpb.nl/media/uploads/publicaties/upload/20180418_White_paper_Prestatieverbetering_door_uw_kantoor.pdf