New Hire OrientationUPDATED SEPTEMBER 2014

Agenda

History of Brighton Management

History of Starwood and Sheraton

Organizational Chart

Our Goals/Mission/Values

Benefits

Standards of Appearance

Time & Attendance

Q&A

New-Hire Paperwork

Guest Speakers

History of Brighton Management

Founded in 1994, Brighton Management is a privately-held management company that focuses on the development and management of hotel properties.

Behind the scenes, we are always working with our employees to maintain a safe & comfortable working environment.

Brighton Management currently manages about 41 properties, 38 of them which are in California.

Ownership (Urban Commons)

Brighton Management

SVP Operations

Sales ControllerHuman

ResourceRegional Manager

Sheraton

General Manager

Sales ControllerHuman

Resource

Executive Housekeeper

Chief Engineer

Director of Rooms

How do we work together?

Sheraton

The Sheraton Team

Reggie Woolridge (General Manager

Susan Solebello (HR Manager)

Howard Haberman

(Director of Sales)

Sales Team

Denis Rojas (Chief Engineer)

Maintenance Team

Molly Cun (F&B Manager)

F&B Supervisor

F&B Team

Khaurontha Williams (Director

of Rooms)

Brandon Frates (Assistant Front

Office Manager)

Front Office Team

Emma Cruz (Director of

Housekeeping)

Housekeeping

Tod Stephens (Executive Chef)

Kris Meyers (Executive Sous

Chef)

Kitchen Team

Craig Carlson (Revenue Manager)

Josh Pinkwasser (Assistant General

Manager)

Bobbie Williams (Executive Assistant)

MEET THE TEAM!

Reggie, Josh, Howard, Khaurontha, Craig, Remi, Dennis, Molly & Tod!

Matching GameDraw a line from the persons name to their job title

Howard Haberman

Reggie Woolridge

Susan Solebello

Khaurontha Williams

Remi Vergara

Craig Carlson

Molly Cun

Josh Pinkwasser

Dennis Rojas

Emma Cruz

Bobbie Williams

Assistant General Manager

Controller

Chief Engineer

HR Manager

Director of Housekeeping

Director of Rooms

General Manager

F&B Manager

Executive Assistant

Director of Sales

Revenue Manager

10 Minute Break!

Benefits

Medical Insurance- Kaiser

Dental Insurance- Premier Access

Life Insurance

Personal Insurance Plans

Cancer

Gap

PTO

Multiple-Brand Hotel Discounts

Kaiser Permanente

Medical Insurance – Kaiser

$30/$1000 $10/$250

Employee Only $ 207.30 $ 256.39

Employee & Spouse $ 704.84 $ 812.82

Employee Child(ren) $ 621.92 $ 720.08

Employee & Family $1036.53 $1183.78

Dental Premier Access Insurance

PPO Rates

Employee Only $ 43.35

Employee & Spouse $ 93.21

Employee Child(ren) $ 86.70

Employee & Family $ 134.39

Additional Voluntary Benefits

Life Insurance

Yourself, Spouse and Dependent

Personal Insurance

Cancer Plan

Accident Insurance

Paid Time Off

Years of Service Maximum Hours

Accrued per Month

Maximum Hours

Accrued Per Year

PTO Cap Hours

0-1 Years Approximately 6.67 80 hours 80 hours

1-5 Years Approximately 11.34 136 hours 204 hours

5-10 Years Approximately 14.67 176 hours 264 hours

10+ Years Approximately 18 216 hours 324 hours

Hotel Discounts!

All Brighton Management properties

40+ hotels!

Discounts range from $49-$129 a night

depending on availability and season

Book directly with the hotel

Ask HR for any assistance

All Starwood Properties

Go to StarHOT on

www.starwoodone.com

Select StarHot

Type in destination city to view deals

Once booked, print out confirmation

and have HR Manager sign

Policies and Procedures

Policy and Procedures BINGO!

B I N G O

FREE

SPACE

Policies and Procedures

B I N G ODiscipline

Policy

Attendance

Policy

Pregnancy

Disability

Leave

Smoking

Policy

Business Hours

Employee

Conduct

Alcohol and

Drug Policy

Telephone

Policy

Bereavement

Leave

Jury Duty

ADA Policy Work Rules Employee

Appearance

Uniform Policy Voting Leave

Meal and Rest

Periods

Locker Policy PTO Policy Paydays FMLA

Standards of Appearance

Hair• Hair must be neatly trimmed and

maintained (“above the collar” for

men.)

• Extreme styles and colors should be

avoided

• Hats are only to be worn if part of

the uniform.

• Head covering for religious reasons

are permitted.

Facial Hair• Mustaches are acceptable if neatly

trimmed and maintained and may not extend below upper lip.

• Beards (Only in Heart of the House positions) and goatees are acceptable and must be neatly trimmed and maintained with maximum ½ inch in length. If an associate wishes to grow a beard, mustache or goatee, it must be fully cultivated during vacation or other time off.

• Partially grown or “spotty” mustaches, beards or goatees are not permitted.

Personal Hygiene• Brush teeth, use mouth wash and

floss for optimum oral health

• Bathe daily

• Use appropriate deodorant

• Wear clean and wrinkle-free

clothing

• Avoid overly fragrant lotions,

perfume or other products.

Standards of Appearance

Jewelry• Jewelry should only be worn in

moderation

• A maximum of two simple rings

per hand

• No necklaces outside the

uniform

• One bracelet or wristwatch per

arm

• No attachments other than name

tag, length-of-service award, or

company-sponsored promotion

Make-up• Make-up to be worn in

moderation

• Colors must be natural and

tasteful

Tattoos• The tattoo cannot be offensive,

contain nudity, profanity, racial connotations.

• Tattoos are limited to one visible per extremity. Visible tattoos may not be on the hands, face, neck or leg and full sleeves are not permitted. Clothing or other coverings must be worn to cover tattoos on these areas. Visible tattoos are permitted only on the ankle or foot.

• Management reserves the right to make the final determination on the appropriateness of any visible tattoo at any time.

Time and Attendance

Scheduling

Work weeks begin Monday, ending Sunday

Your department manager will post weekly schedules. It is your responsibility to check the schedule to know when you will be expected to be at work.

PTO should be scheduled at least 2 weeks in advance to allow your department manager to adjust the schedule accordingly.

If you will not be able to come to work due to an unforeseen illness or emergency, call your manager no less than 3 hours before your scheduled shift.

Time Clocks

Time Clocks are located in three

different locations

Clock in no earlier than 5 minutes

before the beginning of your shift.

Clock out/in for lunches (no less than

30 minutes)

Do not clock out for rest periods (two

10-minute breaks/8 hour shift)

No working off the clock…ever.

Pay Days

Remember that your wages are confidential

All tips must be reported

Pay Periods begin Monday, ending the following Sunday

Pay Days are every other Friday

You may elect to be paid via direct deposit or check

Sign Offs:

Hours for pay period are correct

Taken all required meal and rest breaks

Accuracy (report any inaccuracies immediately)

General Policies

General Policies

Anti-Harassment

What is harassment?

Harassment is the verbal, non-verbal or physical conduct designated to threaten, intimidate or coerce.

When is harassment acceptable?

Never. Ever. Ever.

Equal Employment Opportunities

Brighton Management provides equal employment opportunities to all employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Injury and Illness/Reporting

Brighton strives to provide a safe and healthy environment for all employees and guests. Should you find something to be unsafe, please report it to your supervisor immediately. If you are ever injured on the job, report it to your supervisor immediately.

5 Minute Break!

New Hire Paperwork

I9 – Identity and Employment Authorization

W4 – Federal Tax Withholding

De4 – State Tax Withholding

Notice to Employee – Pertinent work information

Review and Sign Job Description

Read, Understand and Sign Employee Manual

Review, Complete and Return Benefit Enrollment Forms

QUESTIONS?

Committees

Event Planning A committee dedicated to planning employee events and company functions. This committee plans birthday celebrations, employee quarterly events, employee functions, community service activities, etc.

SafetyThe Safety committee meets on a monthly basis to inspect the building, create safety plans, organize safety trainings, and ensuring our hotel meets safety standards.

SustainabilityThe Sustainability committee meets on a monthly basis to promote the green program, discuss how to be more green, and work together to reduce waste.

Guest Speaker

Tour of Property

Lunch in the Employee Bistro!