new-invicta women's classique boutique watch thread continued
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How about addressing how did could of happened, so it doesn't occur in the future. Why didn't ShopNBC at least inspect a sample of the watches being sold before selling them? JS #93 Today, 03:49 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,129 Real Name: Jerry Senior Member True WatchGeek Senior Member True WatchGeek Join Date: Mar 2008 Posts: 7,540 Send a private message to sherm Add sherm to Your Contacts sherm Quote: Find all posts by sherm View Public ProfileTRANSCRIPT
sherm Senior Member
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Join Date: Mar 2008 Posts: 7,540
I'm going to have the jeweler check my Classique. I'll report my findings.
I spoke to Customer Service. They didn't know anything about this but said I can check it
out and if it's not as described; I can send it back. __________________
~ Sherm ~ ~
Like a POWDERKEG!!!
JS
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#93
Today, 03:49 AM
timeman Senior Member
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Quote:
Originally Posted by sherm
I'm going to have the jeweler check my Classique. I'll report my findings. I spoke to Customer Service. They didn't know anything about this but said I can check it
out and if it's not as described; I can send it back.
I was told pretty much the same thing, but in my case ShopNBC called it a "misunderstanding." What's the misunderstanding? I ordered a watch and approximately
3200 other customers, that was advertised on ShopNBC as having 42 diamond accents. I
received a watch that has 42 crystals instead. So I guess this is the misunderstanding, and
to rectify the situation return the watch for a refund. Wonderful. End of problem.
How about addressing how did could of happened, so it doesn't occur in the future. Why
didn't ShopNBC at least inspect a sample of the watches being sold before selling them?
They take the word of every vendor as to claims they make about a product? Don't they
have people at ShopNBC to inspect these type of things? In light of Eyal's recent post here
regarding some of his watches being advertised on ShopNBC as being "Swiss Made" when they weren't; you would think ShopNBC and Invicta would have taken steps to prevent a
similar re-occurrence. Obviously not. So what happens now? The few geeks who bought the
watch and happened to read this thread will return the watch, if it's in the return windows of
30 days for a refund. How about the THOUSANDS of other customers who are not geeks and are wearing this watch. Shouldn't they know what we know? That the watch they are
wearing might have crystals instead of diamonds. Why aren't these people being notified?
ShopNBC has a list of everyone who ordering this watch. I'm wondering how many people
will be disappointed once they find out that the stones in their watch are really made of crystal. Still waiting on Invicta's response.
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#94
Today, 04:26 AM
a1trino Senior Member
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Quote:
Originally Posted by timeman I was told pretty much the same thing, but in my case ShopNBC called it a
"misunderstanding." What's the misunderstanding? I ordered a watch and approximately
3200 other customers, that was advertised on ShopNBC as having 42 diamond accents. I
received a watch that has 42 crystals instead. So I guess this is the misunderstanding, and to rectify the situation return the watch for a refund. Wonderful. End of problem.
How about addressing how did could of happened, so it doesn't occur in the future. Why
didn't ShopNBC at least inspect a sample of the watches being sold before selling them?
They take the word of every vendor as to claims they make about a product? Don't they have people at ShopNBC to inspect these type of things? In light of Eyal's recent post here
regarding some of his watches being advertised on ShopNBC as being "Swiss Made" when
they weren't; you would think ShopNBC and Invicta would have taken steps to prevent a similar re-occurrence. Obviously not. So what happens now? The few geeks who bought
the watch and happened to read this thread will return the watch, if it's in the return
windows of 30 days for a refund. How about the THOUSANDS of other customers who are
not geeks and are wearing this watch. Shouldn't they know what we know? That the watch they are wearing might have crystals instead of diamonds. Why aren't these people being
notified? ShopNBC has a list of everyone who ordering this watch. I'm wondering how
many people will be disappointed once they find out that the stones in their watch are
really made of crystal. Still waiting on Invicta's response.
No intention of being rude Jerry. Maybe you should stop dwelling on what happend and
move on, return the watch get your money back. I only say this as a geek helping another geek out. I know you are angered at the whole fiasco. I know I would be angry for a while
then the heat would die down and I would just want to get a happy ending. To all
watchgeeks return the watch end of it! Have a great day!
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#95
Today, 04:44 AM
CecilG41 Member
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Posts: 72 Real Name: Gary
Quote:
Originally Posted by timeman I was told pretty much the same thing, but in my case ShopNBC called it a
"misunderstanding." What's the misunderstanding? I ordered a watch and approximately
3200 other customers, that was advertised on ShopNBC as having 42 diamond accents. I
received a watch that has 42 crystals instead. So I guess this is the misunderstanding, and to rectify the situation return the watch for a refund. Wonderful. End of problem.
How about addressing how did could of happened, so it doesn't occur in the future. Why
didn't ShopNBC at least inspect a sample of the watches being sold before selling them?
They take the word of every vendor as to claims they make about a product? Don't they have people at ShopNBC to inspect these type of things? In light of Eyal's recent post here
regarding some of his watches being advertised on ShopNBC as being "Swiss Made" when
they weren't; you would think ShopNBC and Invicta would have taken steps to prevent a similar re-occurrence. Obviously not. So what happens now? The few geeks who bought
the watch and happened to read this thread will return the watch, if it's in the return
windows of 30 days for a refund. How about the THOUSANDS of other customers who are
not geeks and are wearing this watch. Shouldn't they know what we know? That the watch they are wearing might have crystals instead of diamonds. Why aren't these people being
notified? ShopNBC has a list of everyone who ordering this watch. I'm wondering how
many people will be disappointed once they find out that the stones in their watch are
really made of crystal. Still waiting on Invicta's response.
I imagine other people like myself will no longer have any faith in the ShopNBC or Invicta
claims as regards Diamonds or Diamond Accents on any of their watches. I also have this "Diamond " watch(0132) sitting in the shipping Box as received. This was to be part of My
Wife's Anniversary gift. I imagine I will sent it back for a Refund and get another Brand of
Watch(Not from ShopNBC). This whole episode was handled very poorly by ShopNBC and
Invicta. I took the watch to the Jewelers and he said these are not Diamond Accents but are
Crystals.
Last edited by CecilG41; Today at 07:56 AM. Reason: Add Material
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#96
Today, 04:46 AM
timeman Senior Member True WatchGeek
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Posts: 5,129 Real Name: Jerry
Quote:
Originally Posted by a1trino
No intention of being rude Jerry. Maybe you should stop dwelling on what happend and
move on, return the watch get your money back. I only say this as a geek helping another
geek out. I know you are angered at the whole fiasco. I know I would be angry for a while
then the heat would die down and I would just want to get a happy ending. To all
watchgeeks return the watch end of it! Have a great day!
Thanks for your consideration, I appreciate it. One of the reasons for this thread is to
highlight how ShopNBC and Invicta conducts business. They do this type of thing with
impunity. They misrepresent a product, or in their words make a mistake, the crap hits the
fan and things die out, and nothing is done about it. They know this is the case here, and will be the case when something like this happens in the future. I'm sure the whole thing is
very amusing to them. It's the way they conduct business. Thanks again for your kind
words.
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#97
Today, 04:49 AM
timeman Senior Member True WatchGeek
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Location: Long Island, New York Posts: 5,129
Real Name: Jerry
Quote:
Originally Posted by CecilG41
I imagine other people like myself will no longer have any faith in the ShopNBC or Invicta
claims as regards Diamonds or Diamond Accents on any of their watches. I also have this
"Diamond " watch(0132) sitting in the shipping Box as received. This was to be part of My Wife's
Anniversary gift. I imagine I will sent it back for a Refund and get another Brand of
Watch(Not from ShopNBC). This whole episode was handled very poorly by ShopNBC and
Invicta.
I would return it immediately and buy a different brand from another network. If they are
crystals she will find out eventually and be disappointed. __________________
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#98
Today, 04:58 AM
a1trino Senior Member Veteran Geek
Join Date: Jun 2009 Location: Lemoore,CA
Posts: 970 Real Name: Trinidad
Quote:
Originally Posted by timeman
Thanks for your consideration, I appreciate it. One of the reason for this thread is to
highlight how ShopNBC and Invicta conducts business. They do this type of thing with
impunity. They misrepresent a product, or in their words make a mistake, the crap hits the fan and things die out, and nothing is done about it. They know this is the case here, and
will be the case when something like this happens in the future. I'm sure the whole thing is
very amusing to them. It's the way they conduct business. Thanks again for your kind
words.
True Jerry Iam just glad you are not overworked about it! I know i would be pissed and try
to move on. Hope you get your wife a nice watch after all its happiness that matters. Try a Movado simple and sleek.
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#99
Today, 05:20 AM
markdmark Senior Member Senior Geek
Join Date: Aug 2009
Location: Long Island,NY Posts: 171 Real Name: Mark
For the people married out there when you bought your girlfriend a engagement ring You
found out the money you had availabel to spend you could only get a specific size diamond
you had to live with it because of your funds. Did you say give me crystal instead becuase I am too poor, No you said what can I get for this amount and you bought the size diamond
the jeweler was able to sell you. I don't think that the shop said " we will sell you a diamond
accented watch for this price and if you gave us more $ we would give you real diamonds
instead of crystals". The Shop and Invicta lost my trust with false advertising.The only way this can be resolved is by the truth with a detailed expanation of there mistake and by a
speedy resolutiuon for all buyers of this time piece. My OWN opinion.
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#100
Today, 05:56 AM
imawatchgeek Senior Member Veteran Geek
Join Date: Dec 2009 Location: St. Peters MO
Posts: 739 Real Name: Mark
Im sure the matter will be taken care of shortly.
X-James Senior Member
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Posts: 252
Just amazing, just simply amazing.
They have given you the option and solution to your problem, return the watch for a full refund and be done with it but you want to make a Federal or even Supreme Court case out
of this.
If the guy out on the street corner slid up his sleeve and asked you if you wanted to buy a Rolex for $100 and showed you 10 of them on his wrist and you could pick the one you
wanted do you really think they would be Rolex's? Well now ask yourself if you were offered
42 diamonds for about the same price as a fake Rolex do you really think they would be
diamonds?
Sometimes we make Federal and Supreme Court cases out of things when we just do not
want to admit we should have known better and are more upset with ourselves because we
fell for it.
Return the watch and be done with it. They are not going to contact 3200 people, they are
not going to give you a diamond watch but they do have your money and they are willing to
give you your money back so take the money because that's all your going to get.
Sorry for the cold hard blunt reality but its time to just move on and learn from the mistake
and move on in life.
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#102
Today, 07:29 AM
timeman Senior Member
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Quote:
Originally Posted by X-James
Just amazing, just simply amazing.
They have given you the option and solution to your problem, return the watch for a full
refund and be done with it but you want to make a Federal or even Supreme Court case
out of this.
If the guy out on the street corner slid up his sleeve and asked you if you wanted to buy a
Rolex for $100 and showed you 10 of them on his wrist and you could pick the one you
wanted do you really think they would be Rolex's? Well now ask yourself if you were
offered 42 diamonds for about the same price as a fake Rolex do you really think they would be diamonds?
Sometimes we make Federal and Supreme Court cases out of things when we just do not
want to admit we should have known better and are more upset with ourselves because we fell for it.
Return the watch and be done with it. They are not going to contact 3200 people, they are
not going to give you a diamond watch but they do have your money and they are willing to give you your money back so take the money because that's all your going to get.
Sorry for the cold hard blunt reality but its time to just move on and learn from the
mistake and move on in life.
I like your analogy of the street corner guy selling fake Rolexs. I put ShopNBC and Invicta
on this guy's level too, unless they make matters right for everyone who bought this watch.
And not just the ones who happened by chance to hear about it here. __________________
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#103
Today, 08:21 AM
X-James Senior Member
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Posts: 252
Quote:
Originally Posted by timeman
I like your analogy of the street corner guy selling fake Rolexs. I put ShopNBC and Invicta on this guy's level too, unless they make matters right for everyone who bought this
watch. And not just the ones who happened by chance to hear about it here.
And when that person walks away a $100 poorer but with his Ro1ex only to find out his
naivete was taken advantage of he gets mad for not knowing better but at least you have
the option of getting your money back when you realize what has happened.
Its there job to sell and sell what is put in front of them and that is what they did. Now if you want to complain about there tactics than that is a question of ethics and such and who
exactly did what but come on Jerry, let this die already unless your ready to go get a lawyer
and have them file a class action suit against ShopNBC and Invicta to really put them in
there place but then, a good lawyer would probably just nicely chuckle and tell you its not worth there time.
Seriously now just get your money back and say lesson learned.
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#104
Today, 08:52 AM
timeman Senior Member
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Quote:
Originally Posted by X-James And when that person walks away a $100 poorer but with his Ro1ex only to find out his
naivete was taken advantage of he gets mad for not knowing better but at least you have
the option of getting your money back when you realize what has happened.
Its there job to sell and sell what is put in front of them and that is what they did. Now if you want to complain about there tactics than that is a question of ethics and such and
who exactly did what but come on Jerry, let this die already unless your ready to go get a
lawyer and have them file a class action suit against ShopNBC and Invicta to really put
them in there place but then, a good lawyer would probably just nicely chuckle and tell you its not worth there time.
Seriously now just get your money back and say lesson learned.
I just want to say this. I don't blame Jim, Mike, Jill or any host at ShopNBC. Jim has bent
over backwards many times to help us out and I appreciate that.They are salesmen and
women doing their job. They don't inspect the watches they sell, but just report on what their respective companies tell them to say. All I'm trying to do is make matters right for
those affected, but at the moment I'm not encouraged.
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#105
Today, 09:14 AM
scott99 Senior Member
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Posts: 735
Timeman/Jerry,
My fellow Long Islander, I thank you for keeping us posted on this ridiculous saga. You have
done so with the utmost class and patience. I for one, would have blown a gasket by now.
ShopNBC's response to your email was complete nonsense, typical 5 or 10 sentences that
really don't say anything, other than "Return it if you don't like it". Their handling of this situation reminds of why people other than ourselves ridicule buying things on television.
Also, the lack of response from anyone who owns this board speaks volumes as well. Jim
said SNBC will handle this, and you will be happy, I don't think they did either.
I do blame the hosts somewhat, due to the fact they did use the diamonds as a selling point,
so they do own some of the blame. I personally, have never had a problem with something
I've ordered from SNBC, whether it was a computer, camera or watch, but I have not bought
a watch from SNBC since the Invicta event in March, and I don't plan on doing so due to this and the "Swiss" incident. Too much false advertisement for my liking.
Good luck to you getting some sort of satisfaction from this, you truly deserve it because
you have been so classy and patient. And thanks for keeping all of us watch geeks posted on
the situation.
All I have to say to X-James, wait until something like this happens to you, you may sing a
different tune.
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#106
Today, 09:22 AM
WatchYaThink Senior Member Master WatchGeek
Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,043
Real Name: Larry
I just cannot believe all the people saying, "just get your money back and move on" .... "you
should have known better" ..... "why are you making such a case out of this" .... !!
It is totally absurd in the extreme to compare buying this watch from ShopNBC under the
belief that it contained genuine diamonds as described, to buying a Rolex from some shady
character on a street corner. Although with every day that passes without any sign of proper
disclosure of information, and corrective action, this analogy is looking more and more valid.
I think at this time anyone with this watch should inform ShopNBC that you are not able to
return the watch to them as you need to retain possession of it as evidence! Maybe that will
get their attention.
I believe it is distintcly possible that ALL (and if not 'all' then the great majority) of the over
three thousand watches sold contained fake diamonds, and were misrepresented .... that's just shy of a half million dollars of sales derived from false claims. And people want to just
shrug their shoulders and say, so what, move on? Incredible!
Does honesty and integrity not have any meaning at all anymore around here!? Have we all been lied to and decieved so many times by now that we have become numb to it, and it no
longer registers in our psyche as something that we should be concerned about?
When Jim said that Shop CS told him that "the few who have this problem will be taken care of" ...... I believe that we can interpret the shop definition of "the few who have this
problem" as actually meaning "the few who find out they have fake diamonds and contact us
about it" ..... THOSE are the few who will be taken care of.
Even if you did not personally purchase this watch, we should all be concerned for the
thousands of our fellow geeks and collectors who did purchase it, and did not get what they
were promised, and what they paid for. We should all insist that both Shop and Invicta step
up to the plate and acknowledge all of the facts, and take the proper actions on behalf of the
best insterests of the customers. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein
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#107
Today, 09:22 AM
richhoff Senior Member Master WatchGeek
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Location: Atmore, AL Posts: 3,384
Real Name: Rich
Quote:
Originally Posted by timeman
I just want to say this. I don't blame Jim, Mike, Jill or any host at ShopNBC. Jim has bent
over backwards many times to help us out and I appreciate that.They are salesmen and women doing their job. They don't inspect the watches they sell, but just report on what
their respective companies tell them to say. All I'm trying to do is make matters right for
those affected, but at the moment I'm not encouraged.
I think you have handled this well and very professionally. You just want someone to rectify
the error. You're not asking for blood or a pound of flesh. My belief is that this is entirely a
SNBC error. I think they just got the description wrong by mixing up to very similar models
and the hosts read it over and over and over. I have no proof of this of course, but to me
that makes the most sense. __________________
Corvettes & Watches
Two Expensive Hobbies.
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#108
Today, 09:24 AM
TimLovesWatches Senior Member
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Quote:
Originally Posted by Mr Horology
As long as they get it taken care of, that's what matters.
I agree. It seems that this matter is on it's way to being taken care of and making
the customers happy. __________________
No one can ever have too many watches.
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#109
Today, 09:35 AM
WatchYaThink Senior Member
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Real Name: Larry
Quote:
Originally Posted by TimLovesWatches I agree. It seems that this matter is on it's way to being taken care of and making
the customers happy.
Exactly what have you seen so far that leads you to that conclusion?
It may be that we have seen one or two customers who have said they discovered the truth, and contacted shop, and have been offered a refund. Great, but what about the other more
than three thousand customers who don't know the truth yet? Do you have any concern
about them at all? What action from shop have you seen that makes you think that "this
matter is on it's way to being taken care of" for all of them?
__________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein
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#110
Today, 09:49 AM
Panda03Bear Senior Member
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Posts: 8,310 Real Name: Adam
Quote:
Originally Posted by WatchYaThink
Exactly what have you seen so far that leads you to that conclusion?
He probably did not read all 5 pages like i just did. on another note. to the op
you have carried yourself like a gentleman and now seem to have a true altruistic motive
here. i applaude you. as for their response, i believe shop is doing what they can for you,
best they can, though an 1hr and 15 min to return isnt much time i do think you nneed to make sure to send it back and get refunded, not be charged for return shipping also. this is
short term. shop and invicta need to figure out how this happened and figure out how to
notify the 3200+ customers who purchased this watch. phone calls or emails would be most appropriate so at the least the consumer is aware. i am sorry for this ordeal, but thank you
for bringing it to my attention. good luck with this battle and please keep us posted on
invicta's response.
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#111
Today, 10:43 AM
sanlover99 Senior Member
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Posts: 119
"SNBC RESPONS" - confused, because I don't see it...
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#112
Today, 10:44 AM
Calvin Junior Member New Geek
Join Date: May 2009 Posts: 19
Yeah right
Sounds like they're trying to pull the old ookey doke! Quote:
Originally Posted by timeman
I opened a thread a few days ago regarding the Invicta II Women's Classique Boutique
Quartz Diamond Accent Stainless Steel Bracelet Watch - J179607, that I bought for my wife. To recap, a diamond accent stone fell out of the bezel, and I brought it to a local
jeweler to replace it. Upon inspection the jeweler said the accent stones were not
diamonds but crystals. I spoke to the jeweler today, and he said he will draft an appraisal attesting to this by the end of the week.
It was reported on my original thread that there was a mistake and two versions of this
watch were made. One being a diamond version and the other a crystal version. Each were made for a different market, and the case backs got the same model number by mistake.
Invicta and ShopNBC are looking into the few customers who got the crystal version by
mistake, and will contact them to make matters right. As of this post I haven't heard from
either ShopNBC's or Invicta's customer service. I'm sure it's a tough job going through the over 3200 watches that were sold, for the few customers who received the crystal version
instead of the diamond version. If I don't hear from either customer service shortly, I'll
notify them. My wife really enjoys the look of the watch, and to make matters right we'll
most likely exchange the the crystal version we received by mistake for the diamond version.
For those geeks who wanted to be updated on this matter, the above is the most up to
date information I have.
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#113
Today, 10:45 AM
timeman Senior Member
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Posts: 5,129 Real Name: Jerry
To all the geeks in this thread who have shown me support thank you, it's very much
appreciated. __________________
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#114
Today, 11:49 AM
watch_crazzy Senior Member
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I think I would return it to at least get my money back. I know you would like a replacement
and to get what you paid for though. Good luck and hope thiings work out to your liking. __________________
Thanks Ed "RDG"
for the kool sig pic!
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#115
Today, 12:44 PM
rhinckley Junior Member New Geek
Join Date: Jul 2010
Location: Boston Posts: 9
i think this is called fraud
1you have handeled this with much more calm than it deserves it was sold as diamonds and that is exactly what you are entitled to and no less this brain dead idea that you should not
expect to get what was advertised is insane with .that way of thinking if you order a lexus
and get a yugo so what itsd a car shop and invicta both need to have ther feet held to the
fire and make .it right for all parties envolved .what do you think would happen if shop ordered ten ..thousand 1i point diamonds and were sent crystals i can .hear the explosion
from here .this then opens the door too if.they found out that they were crystals and not
diamonds and did nothing lets call our movements 7750.andputin anything we want do you
really .want to go there rich
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#116
Today, 01:22 PM
acertaingirl Senior Member
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Join Date: Nov 2009
Location: NY Metro Area Posts: 279
This is just another chapter in the Invicta/SNBC saga. I don't know who is to "blame", but the whole thing stinks.
SNBC is not some street corner watch salesman - when you order something, it shouldn't be
a crapshoot whether or not you get what was advertised.
I have owned Invictas since the original Lupah debuted. I enjoy all my watches, but will not
be buying any more until I can feel "safe" purchasing them again. I had only been buying
Invictas when they were first presented, so at least I wouldn't be getting a return. I guess it
doesn't matter either way - there seems to be a 50-50 chance there will be some sort of drama.
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#117
Today, 01:35 PM
EVIL "X" Senior Member Veteran Geek
Join Date: Feb 2009
Location: Upstate NY Posts: 712
Huh? Whut?
I chose to sit back and see where this thread went. Well it's been 5 days and the only
comment I'll make about SNBC's and Invicta's response is, BS! A mistake? Looks like one
more in the list of issues with these two. Quite frankly I'm surprised this thread didn't get
closed. Nuf said. __________________
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#118
Today, 01:51 PM
rottieluv Senior Member
Super Geek
Join Date: Mar 2009
Location: Zellwood, FL (near Orlando) Posts: 1,515
Real Name: Denise
Jerry, I am so impressed and grateful to you for diligently following through and reporting this story in a way that no one can say has been anything but above board.
Larry, I also find your commentary to be stellar, as always.
For those who want to stick their head in the sand and accept mediocre--at best--customer service, I ask you: is this the moral standard you adhere to in your own lives? Is this how you would or could conduct business? I hope not.
I find ShopNBC and Invicta complicit in this. Jim has been told not to get involved. I do not see anyone from ShopNBC or Invicta coming here to apologize or man up.
This is another disheartening incident and I think it casts a gloomy cloud over the forum. For those of you who want to blame the people who have been deceived, whatever your alternate reality is, I just don't get it.
~ Denise
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#119
Today, 01:52 PM
Budabear Senior Member Master WatchGeek
Join Date: Apr 2008
Location: Yonkers, NY Posts: 2,540
Real Name: Darius
This is definitely the kind of thing that Class Action Suits are made of.
They happen all the time.
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#120
Today, 02:03 PM
acertaingirl Senior Member Senior Geek
Join Date: Nov 2009 Location: NY Metro Area
Posts: 279
Quote:
Originally Posted by imawatchgeek
Im sure the matter will be taken care of shortly.
Quote:
Originally Posted by Budabear
This is definitely the kind of thing that Class Action Suits are made of.
They happen all the time.
I was just thinking the same thing. If I sold a watch as a diamond timepiece knowing it
wasn't, I could be sued a'la Judge Judy by the buyer.
The key is "knowingly". I'm not a lawyer, but IMO, it is both Invicta's and Shop's responsibility to make sure what they are selling is accurate and truthful. Invicta should
have tested stone samples and Shop should have tested the finished pieces. They owe at
least that to their customers.
Looking at the laundry list of problems Invicta and Shop have had in this year alone, I find it
very hard to believe "nobody knew nothin' 'bout 'nothin''. Either TPTB of both companies are
incompetent, dishonest or both.
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#121
Today, 02:38 PM
Bahoomba Senior Member
Super Geek
Join Date: Jun 2009 Location: Winnipeg, Manitoba
Posts: 1,560
Denise,
All I can to is echo your comments.
Timeman...I feel for ya. Really sorry; I hope that somehow this eventually all gets worked
out.
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#122
Today, 02:53 PM
oscar1 Senior Member Senior Geek
Join Date: May 2010
Location: ohio Posts: 245
Real Name: Joe
Quote:
Originally Posted by oscar1
Got the PM from C/S assured me that under my order number, I recieved diamonds & swiss mvmt said in the advertising,but he refered to the watch as "Quartz Diamond accent
Watch???????well is it is,or is it a'int.
Got another E_mail from C/S,VP,letting me know that they applied a 20.00 credit to my
acct.no other subject as to why in the e-mail.Called c/s i was told it was noted on acct.
179607,Invicta womens's classique boutique quartz diamond accent stainless steel bracelet watch,but no other info included,....contacted again c/s ,do i have diamond accents,yes,why
the 20.00?snbc was doing it to be "nice"the watch is ok"...????
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#123
Today, 02:57 PM
novicewatchman Member Member Geek
Join Date: Apr 2010 Posts: 59
Fellow Geeks - I am new (relativlely) to this whole watch collecting/bloging thing (and I am
enjoying it) but I gotta tell you, this latest "problem" w/Invicta has me putting the brand on
hold. I own two Invictas- proud and happy with both so far (bought 2020) - but was
disturbed by the whole DD thing and will not aboide by this latest issue -
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#124
Today, 03:07 PM
oscar1 Senior Member Senior Geek
Join Date: May 2010
Location: ohio Posts: 245
Real Name: Joe
Quote:
Originally Posted by novicewatchman
Fellow Geeks - I am new (relativlely) to this whole watch collecting/bloging thing (and I am enjoying it) but I gotta tell you, this latest "problem" w/Invicta has me putting the brand
on hold. I own two Invictas- proud and happy with both so far (bought 2020) - but was
disturbed by the whole DD thing and will not aboide by this latest issue -
i have many invictas from 2006 to date love 'em all.So always go with how you feel, from
your own expiriences,I will still be an Invicta collector with a tempered trust.
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#125
Today, 03:09 PM
Grumpyface Senior Member
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Join Date: Jul 2009 Posts: 425
Just for fun go check it out...dying to know if it really is diamonds and how they would know.
And, I would really like to know that someone--anyone--verified that they actually received
"real" diamonds.
huitball Senior Member
Veteran Geek
Join Date: Jan 2010 Location: Huntsville, AL Posts: 737
Real Name: George
Jerry, I really feel for you. This isn't right at all. I am really interested to see what Invicta's
response is ... who am I kidding, there will most likely be no response. Good luck getting
your refund. Did the watch make it back in that hour and 15 minutes? As far as people
saying Invicta has no culpability in this, wasn't an Invicta representative present for these presentations and also represented the diamonds as real? If I remember correctly Eyal was
there, but I could be remembering that wrong. If I'm wrong I guess it was just a
misunderstanding.
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#127
Today, 03:16 PM
oscar1 Senior Member
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Join Date: May 2010 Location: ohio
Posts: 245 Real Name: Joe
Quote:
Originally Posted by Grumpyface
Just for fun go check it out...dying to know if it really is diamonds and how they would
know.
And, I would really like to know that someone--anyone--verified that they actually received
"real" diamonds.
I'm working on that,should have update soon.
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#128
Today, 03:29 PM
timeman Senior Member True WatchGeek
Join Date: Mar 2008 Location: Long Island, New York
Posts: 5,129 Real Name: Jerry
Quote:
Originally Posted by huitball Did the watch make it back in that hour and 15 minutes?
Had to send it by rocket express priority mail. Was going to have Scotty from the Starship
Enterprise beam it to them, but rocket express priority mail was fast enough.
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#129
Today, 04:46 PM
CecilG41 Member Member Geek
Join Date: Jun 2010 Location: Louisiana
Posts: 72 Real Name: Gary
Quote:
Originally Posted by timeman
Had to send it by rocket express priority mail. Was going to have Scotty from the Starship
Enterprise beam it to them, but rocket express priority mail was fast enough.
Is ShopNBC going to refund you the cost of the watch plus shipping both ways?