new member orientation packet

TABLE OF CONTENTS

1. Membership Application Checklist

2. New Member Orientation Checklist

3. Provisional Member Records

4. Governance, Policies and Procedures

5. Bylaws

WELCOME TO YOURNEW GOLF CLUB

Welcome to Hacienda Golf Club. We hope

to provide you with a place where you can

enjoy championship golf, California casual

dining amenities, social activities and

much more. Before you can begin using

the facilities, there are a few things we

should go over together to ensure a

successful start to your membership. I look

forward to seeing you at the club for many

years to come.

Sincerely,

Russell Sylte, General Manager/COO, and

the entire Hacienda team

MEMBERSHIP APPLICATIONCHECKLIST

✔Preview Round

✔Application

✔Member Sponsor

✔Member References

✔Non-Member References

✔Submit Application, Sponsor andReference Forms

✔Submit Initiation Fee

✔Interview with MembershipCommittee

✔Board approval as a ProvisionalMember

✔New Member Orientation

✔Fulfill Provisional Memberrequirements over a 6 month period

✔Completed Provisional MemberApplicant submitted to the Board forfinal review

✔Membership approved

NEW MEMBER ORIENTATIONCHECKLIST

✔Welcome

✔Documents

○General Member and Guest Expectations

○ Bylaws

✔Member Number: _____________

✔Locker Number: ______________

✔Accounting Summary (monthly

billing explanation letter w/first statement)

○ Statement runs through the 25th -due by

10th - Late charge after the 25th is $100

○ Pay bill by check or automatic EFT (Form included w/First Statement)

✔Member Website

○ www.haciendagolfclub.com —> Memberlogin

○Member login

○ Username is member number

○ Password case sensitive:

12$HGCweb

○ Change to your own

password


✔Member Website (continued)

○ Online Options: See your bill, sign up for Events

(added to your personal calendar), create interest

groups (such as bridge groups), photo gallery

○Mail Monthly Calendar-online calendar is upto date

○ Two email blasts per week (Tuesday andFriday) about upcoming events and specialannouncements, dining specials, Sundaybuffet items

✔Basic Rules Summary

○ Country club casual attire (no hats in theclubhouse)

○ Cell phone can be used on patio and golfcourse with discretion

○ Be aware of people around you

○ You can look at a computer, phone ortablet, but no calls

○House phones available-dial 9 to makelocal calls

○ Club has boardroom available


✔Basic Rules Summary (continued)

○ Club does not charge members for roomcharge or A/V, just food and beverage

○ Service charge 15%, banquets 20%

○ Club pays higher rates of pay and offersbenefits

○Member charge account

○ Do not need cash, credit card or ID

○ Some members do not want to even seethe bill, and others who want to see allthe detail. Either way is ok

✔Hours of Operation

○ Tuesday-Friday: 7am-8pm

○Weekends: 6:30 am-8pm

○Golf course closed on Mondays, Ladies dayTuesday until 10:30, Guests after 9:30 onSaturday

○ There are no tee-times

○ Choose-ups

○ Sign-in sheet in golf shop-first thing

ThankYouand

Welcometo

HaciendaGolf Club

718 East RoadLa Habra Heights, California90631

Phone: 1.562.694.1081Fax: 1.562.694.1081