new study on gi marketing in india
TRANSCRIPT
-
8/3/2019 New Study on Gi Marketing in India
1/6
STUDY ON MARKETING IN INDIA FOR NON LIFE
INSURANCE
Chapter - I
Industry Profile : In law and economics, insurance is a form of
risk management primarily used to hedge against the risk of a
contingent, uncertain loss. Insurance is defined as the
equitable transfer of the risk of a loss, from one entity to
another, in exchange for payment. An insurer is a company
selling the insurance; an insured, or policyholder, is the
person or entity buying the insurance policy. The insurance rate
is a factor used to determine the amount to be charged for a
certain amount of insurance coverage, called the premium. Riskmanagement, the practice of appraising and controlling risk, has
evolved as a discrete field of study and practice.
The transaction involves the insured assuming a guaranteed and
known relatively small loss in the form of payment to the
insurer in exchange for the insurer's promise to compensate
(indemnify) the insured in the case of a financial (personal)
loss. The insured receives a contract, called the insurance
policy, which details the conditions and circumstances under
which the insured will be financially compensated.
Company Profile: -ICICI Lombard GIC Ltd. is the largest private
sector general insurance company in India with a Gross Written
Premium (GWP) over 3,694.80 crore (US$823.94 million) as of
March 2010. The company issued over 44 lakh policies and settled
over 62 lakh claims and has a claim disposal ratio of 96% of
total reported claims. ICICI Lombard GIC Ltd. is a 74:26 joint
venture between ICICI Bank Limited, Indias second largest bank
and Fairfax Financial Holdings Limited, a Canada based USD 30
billion diversified financial services company. The company has
strength of 4,634 employees working in 350 branches
across India.
Product / Service Profile: -ICICI Lombard GIC Ltd. offers wide
range of general insurance products & services.
http://en.wikipedia.org/wiki/Lawhttp://en.wikipedia.org/wiki/Economicshttp://en.wikipedia.org/wiki/Risk_managementhttp://en.wikipedia.org/wiki/Hedge_(finance)http://en.wikipedia.org/wiki/Riskhttp://en.wikipedia.org/wiki/Uncertaintyhttp://en.wikipedia.org/wiki/Risk_managementhttp://en.wikipedia.org/wiki/Risk_managementhttp://en.wikipedia.org/wiki/Decision_modelhttp://en.wikipedia.org/wiki/Indemnifyhttp://en.wikipedia.org/wiki/Contracthttp://en.wikipedia.org/wiki/Insurance_policyhttp://en.wikipedia.org/wiki/Insurance_policyhttp://en.wikipedia.org/wiki/Crorehttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Crorehttp://en.wikipedia.org/wiki/Insurance_policyhttp://en.wikipedia.org/wiki/Insurance_policyhttp://en.wikipedia.org/wiki/Contracthttp://en.wikipedia.org/wiki/Indemnifyhttp://en.wikipedia.org/wiki/Decision_modelhttp://en.wikipedia.org/wiki/Risk_managementhttp://en.wikipedia.org/wiki/Risk_managementhttp://en.wikipedia.org/wiki/Uncertaintyhttp://en.wikipedia.org/wiki/Riskhttp://en.wikipedia.org/wiki/Hedge_(finance)http://en.wikipedia.org/wiki/Risk_managementhttp://en.wikipedia.org/wiki/Economicshttp://en.wikipedia.org/wiki/Law -
8/3/2019 New Study on Gi Marketing in India
2/6
Product RangeBusiness Solutions
Burglary Insurance
Industrial All Risk
All Risk Insurance
Consequential Loss(Fire) Insurance
Electronic Equipment InsuranceFidelity Insurance
Fire and Special Perils
Tea Corp Insurance
Marine export import
Machinery
Boiler Insurance
Inland Transit Insurance
Project SolutionsContractors All Risk
Contractors Plant & Machinery
Erection All Risk
Performance Guarantee
Liability SolutionsDirectors & Officers Liability
Event Insurance
Product Liability
Public Liability
Workmens Compensation
Professional Indemnity
Export SolutionsExport Import Transit
Export Credit
Rural SolutionsWeather Insurance
Janata Personal Accident
Tractor
Farmers Package
Personal SolutionsHealth Insurance
Health
Personal Accident
Group Personal Accident
Group Health
Travel InsuranceDomestic Travel
Individual Overseas Travel
Student Overseas Travel
Senior Citizen Overseas Travel
Corporate Overseas Travel
Pravasi Bhartiya Bima Yojana
-
8/3/2019 New Study on Gi Marketing in India
3/6
Motor InsuranceTwo Wheeler
Four Wheeler
Home Insurance
Chapter II
Scope of the Study: - To understand the current generalinsurance sector to provide customer satisfaction, and
ethical solutions awareness of insurance products and
services.
Identification of Problem: - The purpose of the study isto identify the problems in general insurance sector and
required marketing solutions.
Government of India has set out a goal where it would be in 2020 in
different
dimensions. In this paper, we posit the role insurance will play in
this scenario.
First, we assess the general macroeconomic trends in India. In
doing so, we
discuss policy goals, economic realities to achieve those policy
goals and political
realities to implement them.
India has professed to commit itself to a long term goal: a
quadrupling the real
Gross Domestic Product by the year 2020 (Planning Commission,
2003). To make this
vision a reality, simple arithmetic shows that it requires a 7%-8%
growth in real GDP
over a period of 17 years (2004-2020).
The proponents of this vision are quite positive about this vision.
They write,The compounded effect of achieving the targeted annual GDP growth
rate of 8.5 to 9 per
cent over the next 20 years would result in a quadrupling of the
real per capita income
and almost eliminating the percentage of Indians living below the
poverty line. This will
raise India's rank from around 11th today to 4th from the top in
2020 among 207
-
8/3/2019 New Study on Gi Marketing in India
4/6
countries given in the World Development Report in terms of GDP.
Further, in terms of
per capita GDP measured in ppp India's rank will rise by a minimum
of 53 ranks from the
present 153 to 100. This will mean, India will move from a low
income country to an
upper middle income country. This is a very real possibility for usto seize upon and
realise.
How realistic is this vision? We examine that question first.
Goldman Sachs Model Projection
3
In 2003, economists at Goldman and Sachs used a routine model of
economic
growth1 to project the total GDP for a number of countries up to
2050. In the following
table, we have reproduced a selection of those up to 2020. The
simple conclusion is that
total real GDP in India will be on par with France and the UK by
2020 and somewhat
smaller than Germany.
The authors of the paper do not use optimistic assumptions to come
up with these
figures. They also point out that if the same model were applied to
Japan/Korea in 1960,
they would underestimate the current actual GDP of Japan/Korea.
Saving, Investment and Economic Growth
The ask rate is critically dependent on how the economy is able to
absorbmacroeconomic shocks. Specifically, it depends how well the economy
can cope with
risks of bad monsoons. Let us examine the positives and the
negatives of this equation.
The Positives
When India became independent in 1947, it was a vastly rural
economy where
traditional agriculture dominated the economic landscape. This
situation has been
changing steadily over the past five decades. The changinglandscap
Research Objectives: - To understand current marketingscenario in general insurance industry for the
substantial participation in the overall development in
India.
-
8/3/2019 New Study on Gi Marketing in India
5/6
working population depends either directly or indirectly on
agriculture. Dependence of
agriculture is problematic. The amount of land under irrigation
(even with generous
definition) is less than 40%
(http://planningcommission.nic.in/plans/planrel/plsec3.pdf,
page 44). This leaves a huge gap between what is irrigated and whatis not. To put it
8
differently, more than half of the land under cultivation is at the
mercy of Mother Nature.
Thus, a large chunk of the economic output depends on the
generosity of monsoons. In
addition, micro-climatic conditions do not allow uniform outcome in
every part of the
country. Therefore, there will always be variation across the
country even at a given point
in time.
Moreover, the natural phenomena such as floods and cyclones also
affect India at
an elevated rate. Some 2.25% of Indian GDP and 12.15% of Central
Government outlay
has been eaten up by the vagaries of weather. The following table
(Table 4) shows how
high Indias vulnerability is. Along with Bangladesh, India ranks
among the top five
spots on vulnerability index (constructed using the frequency and
severity of weather
related phenomena). The other countries in top five are island
nations (with the exceptionof Bangladesh).
For the insurance industry, high vulnerability can be an
opportunity. If, for
example, weather related insurance products take off, India can
become a big market.
There are already some small beginnings. For example, instead of
traditional crop
insurance (which always loses money) rainfall index related
policies are being sold to small farmers in Andhra Pradesh.
Limitation of study: - The sample limitation for thisindustry is non awareness of insurance requirement,unfair selling, false claim and customer
dissatisfaction.
Chapter III
http://planningcommission.nic.in/plans/planrel/plsec3.pdfhttp://planningcommission.nic.in/plans/planrel/plsec3.pdf -
8/3/2019 New Study on Gi Marketing in India
6/6
Review of literature: - Through various surveys, books,articles, newspaper etc.
Chapter IV (Methodology)
Chapter - V
Data analysis & interpretations: - Tables, charts &inferences.
Chapter - VI
Findings Suggestions Conclusion
Chapter - VI
Annexure: - Questionnaire, Bibliography, Glossary