Inside this issue

Human Resources P.2

Infection Control P.3

Redesigning Care P.4

Staff Health & Wellbeing P.4

Primary & Community .

Services P.5

NAIDOC Working Party P.5

Library News P.6

Greening SWH P.6

Merindah Lodge P.7

Inclusion & Diversity

Working Party P.7

Close the Gap at SWH P.8

Points of interest

∎ Hospital Development

∎ Group Certificates

∎ Flu Campaign 2018

∎ Choices4Change Workshops

∎ Library Update

∎ Merindah Lodge News

∎ Redesigning Care update

∎ Close the Gap at SWH

∎ Inclusion & Diversity

Working Party

∎ NAIDOC celebrations

From The Desk of the Chief Executive officer A huge thank-you to all staff who completed the recent People Matter survey which saw the highest return rate we have ever achieved at 77% of staff. This is 260 more responses than our previous best, well done. I look forward to receiving the results in the near future and working with all staff to develop and implement strategies to ensure we continually improve.

I appreciated the opportunity to share the new development masterplan through a serious of workshops in recent weeks. These plans have been developed and influenced with extensive input from staff, patient, client and community groups and it is an excellent result. I am very excited about the opportunity to see this project funded and built, which, when finished, would see South West Healthcare having the most modern and advanced facilities in regional Australia. We are due to finish our feasibility process in late June and I will provide updates as we progress.

We are a growing organisation, meeting challenges to deliver excellent patient care in rapidly changing times. To accelerate the growth of our leadership and management capability we have released the South West Healthcare Leadership Engagement and Development Program, and the Post Graduate Study Scholarship for the University of Melbourne. These are very exciting initiatives and are designed for any staff, in any role who would like to develop skills in these areas. Please refer to my previously circulated memo, or contact the organisational leads of Barbara Moll and Peter Sheehan.

Flu season is fast approaching and I encourage all staff and health workers to access our free FluVax. All health services in the South West of Victoria have committed to achieve a 95% vaccination rate for all staff and we are well on the way to achieving this. Whilst vaccines have been low, new stocks are arriving and we will communicate the strategy for family vaccinations as soon as possible. As a leading health service, I encourage all staff to advocate more broadly in the community for the benefits of the FluVax, so please join me in the spreading the word.

The Family Violence Prevention project was launched at South West Healthcare in late May and aims to assist and support those affected by family violence. This is a complex area where we provide a leading role given the services we offer, and training is occurring as part of a broader strategy.

It was fantastic to see South West Healthcare staff convene the Barwon South West and Grampians Allied Health conference at Deakin University on 31 May 2018. This fully subscribed conference provided numerous presentations from our teams including highlighting the great work occurring across diverse areas within Allied Health. Congratulations to all involved.

The team of Dr Susan Thomas, Lyn Gardiner and Jill Hallinan recently won the Better Care Victoria award for the best sepsis project from the 11 participating hospitals in this collaborative. Well done and it is great acknowledgment for their dedication and results in this area. Craig Fraser Chief Executive Officer

ISSUE

JUNE 2018

30

Newsletter QUARTERLY

Corangamite Health Collaborative Project Human Resources

CONFIDENTIALITY and PRIVACY OF PATIENT

INFORMATION or RECORDS

EMPLOYEE PAYMENT SUMMARIES OR “GROUP CERTIFICATES” Employment Payment Summaries (more commonly known as “Group Certificates”) for the 2017/2018 financial year will be available for all staff before 14 July. These will be issued to all staff via the same distribution process as payslips. Any Employee Payment Summaries not distributed or collected via this process (i.e. prior to the end of July) will be posted out to the address which is on our HR/Payroll system. We invariably have many Employee Payment Summaries that are posted and then returned as the address is incorrect. Please contact either Pay Office staff or Human Resources reception ASAP to update your information if you have changed address in the past 12 months and not advised the Pay Office.

IT IS MOST IMPORTANT TO CHECK THAT YOUR CORRECT ADDRESS IS ON OUR CURRENT PAYROLL RECORDS. It is timely to also once again remind all staff that any amounts of salary packaging provided in the 12 month period up to 31 March 2018 will appear on “Group Certificates” for the period 1 July 2017 to 30 June 2018.

Most staff have received up to $9010 in benefits which then appears as a “grossed-up” amount of $17,000 on these annual statements. (i.e. the amount spent is multiplied by 1.8868)

Meal entertainment or Accommodation benefits (reimbursements and/or payments made on Bendigo Bank debit cards) will also be reported on these statements (i.e. all monies utilised on the Bendigo Bank meal cards from 1 April 2017 to 31 March 2018).

SUPERANUATION “SALARY SACRIFICE” AMOUNTS ALSO REPORTED ON EMPLOYEE PAYMENT SUMMARIES A reminder also that Employment Payment Summaries include the amount of “additional” superannuation payments made - whether this be from the employer directly (i.e. the 9.5% paid to all staff) OR by way of employee salary sacrifice before tax. Representatives from FIRST STATE SUPER fund regularly visit and provide advice or assistance to staff regarding superannuation changes and such matters. Please advise Pay Office staff if you would like an appointment made for the next scheduled visit. Staff are also encouraged to speak to their own superannuation funds/providers, accountants or financial advisors (particularly at this time of year when most staff are receiving advice or having taxation returns prepared) about how they may be affected by superannuation arrangements or contributions. Getting onto the Kronos mobile app before pay day and reviewing your timecard can help to ensure there are no “unknowns” on your payslip on pay day. Not sure how to get onto the App? Get a flyer from the payroll office.

REMEMBER to talk to your Manager first if you have any concerns.

Privacy is Law – If you breach privacy you are breaking the law! South West Healthcare is committed to respecting the privacy of our patients. All staff are reminded that as healthcare employees you are ethically, legally and professionally obliged to maintain patient confidentiality. All documentation and conversations related to each patient is highly confidential. You are not permitted to: access medical records (paper or electronic) of family, friends, co-workers or other community members unless involved in their care; access electronic medical records at other regional hospitals unless you are providing ongoing care for that patient, and then only information relevant to the care you are providing; Discuss patients, employees or SWH business in a public place including social networking sites e.g. Facebook, Twitter; Share your electronic logons and password. Know your responsibilities – Read the Privacy Policy 4.13 and the Confidentiality Policy 4.2 on PROMPT

A breach of these policies may result in:

∎ disciplinary procedure

∎ termination of your

employment or service contract

∎ deregistration from your

professional body

∎ cessation of your practical

placement.

Corangamite Health Collaborative Project

Choices4Change workshops for Corangamite community

Choices4Change is about using a new and exciting approach to find ways to make the healthy choice the easy

choice for people living in the Corangamite Shire.

These workshops are about the whole community coming together to make changes that will have a positive

impact on our current and future generations.

All community members are invited to attend the workshop closest to you or the workshop most convenient for

you. If your availability is limited but you still want to be involved, please get in touch with us.

Workshop details are as follows:

Camperdown: Wednesday 13th June, Killara Room, Killara Centre, 10:00am - 2:00pm

Cobden: Wednesday 18th July, Senior Citizens Centre, 5:30pm - 9:30pm

Terang: Monday 23rd July, Rose Room, Terang Civic Hall, 11:00am - 3:00pm

Timboon: Tuesday 24th July, Supper Room, Timboon & District Public Hall,

10:00am - 2:00pm

Professor Steve Allender (Director of the World Health Organisation Collaborating Centre for Obesity Prevention)

and a team from Deakin University will lead the workshop and share their exciting approach to creating healthy

long lasting change.

Registrations are essential for catering purposes. To register please contact Laura Stevenson via email on laura.stevenson@swh.net.au or via mobile on 0466 005 801. Be part of the change you want to see in the Corangamite Shire!

Flu Season Update Our flu campaign is well underway with over 1200 staff rolling up their sleeves in the first 15 days of the campaign. We have plenty vaccinations for our staff health program at the GP clinic or our staff vaccination nurses.

Things to know about the vaccine: Flu’s effect on a family or workplace effects one person after another as people get sick. Getting vaccinated reduces your risk of getting the flu and spreading it to your patients, family, colleagues and yourself It also takes up to two weeks for immunity to develop after getting the flu shot. The influenza vaccine cannot give you the flu – it does not contain live virus.

4 top tips this flu season for keeping our community health:

∎ Get a flu shot

∎ Sneeze into your elbow

∎ Clean your hands

∎ Stay home if sick

Vaccination not only reduces your chances of getting flu, it helps protect the wider community against flu by reducing the spread of the virus to others.

∎ Infection with the flu can make you unwell for a week or more.

∎ Research has shown that healthy working adults vaccinated against flu have nearly half the number of sick days

and doctor visits due to upper respiratory illness, compared to those who were unvaccinated.

Redesigning Care

Happenings in the Improvement / Redesign area

Patient Flow Partnership (Ingrid Wynd) SWH is part of a partnership with 15 health services aiming to improve patient flow. Workshops have been conducted to identify barriers to timely patient flow through ED and the admitted units, review the data around this, and develop and prioritise solutions to be trialled that focus on safe and timely patient care.

Sepsis Scaling Collaboration (Lynn Gardiner) SWH is part of a collaborative of 10 health services to improve timely treatment of patients with sepsis (a potentially life threatening complication of an infection). ED have commenced the Sepsis Pathway, which assists staff to quickly identify and treat sepsis Rollout to admitted units in Warrnambool and Camperdown will occur next.

The ED launch was celebrated in style with a cake with the sepsis logo and reminders for staff around ED. Project Office The Project Office is operational, with some project workers already moved in. Tools for managing projects are being developed, and the shared learning environment will support new project workers.

Data Management Work is in progress to improve our capacity to develop an distribute data that is useful for operational decision making.

Staff Health and Wellbeing Update

Healthy Eating The kitchen are busily trialing some new, healthier recipes working towards a new, traffic light system for classifying foods available in the staff cafeteria - make sure you pop in, try the food and provide feedback on the new choices!

Physical Activity Thank you to the staff who supported the Active April initiative, and to those who gave of their own time to run walking groups, yoga and fitness classes - your time is very much appreciated! Well done also to the SWH Murray to Moyne team, who were truly ‘active in April’ - Averaging a distance of 235kms per participant at a speed of 32 - 38kphs!

Mental Health and Wellbeing The next round of ‘developing resilience’ stress management course is underway, with another scheduled for August . If you are interested in working to make a difference to the health and wellbeing of your workplace, get in touch - we’re always looking for support and new members! Your voice counts! For more information contact: staffhealthandwellbe-ing@swh.net.au

Redesigning Care Primary & Community Services Division

Same role but new and improved name Extensive consumer and staff engagement over the last 6 months has revealed a need for the Subacute Pathway Access (SPA) team to change their name! Feedback collated revealed that the previous name is confusing for consumers and staff and does not clearly depict the role of the team. This has resulted in development of a new and improved team name:

Discharge Support and Liaison

There will be a gradual transition to this name due to required Trakcare changes and hence for a period of time both will be used as we phase the SPA name out. Please note there is NO change to the function of this team.

The role of the team remains to work collaboratively within ward based multidisciplinary teams to facilitate patient flow from the admitted hospital setting to the most appropriate subacute pathway helping people receive the right care, in the right place, at the right time.

At the request of our consumers we have developed a flyer that can be used primarily for consumers. We will provide these to the patients we are seeing.

If you have any queries please don’t hesitate in contacting the Discharge Support and Liaison team on 31595.

Part of the role of the SWH Sustainability Committee is to identify and prioritise a list of sustainability projects each year. Grant funding is sought to subsidise the cost of some of these projects, as they fall out of traditional funding parameters for Health Agencies. Greening Rotary House had been identified as a small but symbolic project to demonstrate commitment to reducing emissions through renewable energy projects. This project has just received funding from the Cumorah Foundation (via the South West Community Foundation 2018 Grants). This funding will be matched by South West Healthcare to increase the existing 2kw solar array to a 5.5kw array. These panels are expected to generate an additional 4.2 MwH per year, in order to more completely meet daytime energy demand at the facility.

Rotary House is a 12 bed facility that houses patients, families and carers from as far away as Mount Gambier, who may need extra rest time before driving home after day surgery or chemotherapy. Greening this home away from home is part of what it means to provide quality health care for patients, by improving the quality of the environment and reducing operational costs in the long term to free up economic resources. Barrie Baker, Chair of the South West Community Foundation Board (pictured left, with Ray Bennett, Manager Buildings & Infrastructure and Elvira Hewson, Environmental Sustainability Project Officer) expressed that this project supports the objective of SWCF Grants, to strengthen the community to make it a stronger and more resilient place.

What’s new in the Library? Here’s a taste of recently added resources… Ferri’s fast facts in dermatology: a practical guide to skin diseases and disorders / editor, Fred F. Ferri [electronic resource] Philadelphia, PA : Elsevier, 2019. Alexander’s care of the patient in surgery / editor, Jane Rothrock [electronic resource] St Louis, Missouri : Elsevier, 2019. Feigin and Cherry's textbook of pediatric infectious diseases /editors, James D. Cherry and 4 others [electronic resource] Philadelphia, PA : Elsevier, 2019. Mosby's pocket guide to nursing skills & procedures / Anne Griffin Perry, Patricia A. Potter [electronic resource] St Louis, Missouri : Mosby Elservier, 2019. Textbook of clinical echocardiography / Catherine M. Otto [electronic resource] Philadelphia, PA : Elsevier/Saunders, 2019. Bailey & Love's short practice of surgery / editors, Norman Williams, P. Ronan O'Connell, Andrew McCaskie. Boca Raton, Florida : CRC Press, 2018. Concise guide to child and adolescent psychiatry / Mina K. Dulcan, Rachel R. Ballard, Poonam Jha, Julie M. Sadhu. Arlington, Virginia : American Psychiatric Association Publishing, 2018. The elements of psychological case report writing in Australia / editors, Nadine J. Pelling and Lorelle J. Burton. Abingdon, Oxon : Routledge, 2018. Essentials of clinical geriatrics / Robert L. Kane, Joseph G. Ouslander, Barbara Resnick, Michael L. Malone. New York : McGraw-Hill Education, 2018. Greenspan's basic & clinical endocrinology / editors, David Gardner, Dolores Shoback. New York : McGraw-Hill Education, 2018. Living with chronic illness and disability : principles for nursing practice / editors, Esther Chang and Amanda Johnson. Print and [electronic resource] Chatswood, NSW : Elservier Australia, 2018. Coming soon to the Library… Effective Leadership and Management in Nursing, Ninth edition, 2018. Humble Inquiry; The Gentle Art of Asking Instead of Telling, 2013. Australia's Rural , Remote and Indigenous Health, 2016. Advanced Paediatric Life Support - A Practical Approach to Emergencies: Australia and New Zealand, Sixth edition, 2017. Creating a Lean Culture: Tools to Sustain Lean Conversions, Third Edition, 2015. We welcome your feedback - please let the Library know what you think of any of the resources, or have any other resource suggestions.

Library News Rotary House

gets Greener

Greening South West Healthcare Greening South West Healthcare is a quarterly column that highlights news and activities driven by the SWH Environmental Sustainability Committee. Each year, the Sustainability Committee identifies several key sustainability projects. These projects are developed and external funding is sometimes sought to help subsidise the overall project cost. Celebrating small successes is an important step in staying motivated in any change process and this edition focuses on our Greening Rotary House project. Staff are always welcome to sign up to our Green Ambassador Email Network to receive additional quarterly bulletins with updates about key activities and projects, training opportunities and invitations to get involved in helping to support new environmental initiatives at South West Healthcare. Sign up by emailing Elvira Hewson, Environmental Sustainability Project Officer on ehewson@swh.net.au

Made by: Aliesha Brunt—Nursing Management SWH

Made by: Aliesha Brunt—Nursing Management SWH

Merindah Lodge Merindah Lodge has had many exciting celebrations this month Mother’s Day was celebrated with a special ‘High Tea’. Residents and their relatives were pampered by the staff with many lovely goodies provided. The build up to Mother’s Day was just as much fun with the residents going the extra mile to make festive decorations to brighten the dining area. All of our mum’s were able to enjoy this special occasion.

Every year Merindah Lodge hosts ‘Biggest Morning Tea’ to raise funds for cancer research . This year we raised in excess of$170 on the morning with more donations still coming in. Approximately 30 people came to celebrate – theatre, nursing, admin staff & management, friends, relatives & visitors. A happy morning, with residents and friends coming together to support a fantastic cause.

In May we farewelled Helen ‘Squirt’ Wilson after 42 years at SWH Camperdown. Helen has worked in almost every department of the hospital including Acute Ward, Health Information, Merindah Lodge and District Nursing for the past 21 years.

Helen is always a bright and happy pocket rocket that is adored and respected by all her clients both past & present. She is an enthusiastic team member & respected by all her colleagues across the campus.

We will miss Helen’s presence at Camperdown & we wish her a happy and fruitful retirement with plenty of time in her garden and with her ragdoll cats.

Gayle (admin), Tanya, Helen & Kate (DNS)

Volunteer week, 21 – 27 May, recognised our many volunteers that contribute to life at Merindah Lodge. The theme for volunteer week is ‘Give a little, Change a lot’. Rhelma Preiss is one volunteer that generously assists our residents in many ways. Rhelma supports staff with our gentle exercise program as well as providing creative music therapy with her Harp. Her gentle and interactive persona is really appreci-ated by all the residents and staff. Pictured is Rhelma with the exercise class receiving her certificate of appreciation.

Inclusion & diversity: That’s what matters We’ve established a unique working party to promote inclusion and diversity in our workplace. The function of this committee is to develop South West Healthcare’s very first Diversity Action Plan, and ensure our workplace is a great place to work for everyone. Chaired by Associate Director Operations & Performance (Mental Health) JODI BATEMAN, the Diversity Working Party is a tangible result of SWH’s commitment to taking on board responses to our Staff Matter surveys. In the last survey, staff indicated they were unsure how diversity and inclusiveness is promoted throughout the organisation.

Jodi says diversity is about our individual differences and acknowledging the unique blend of knowledge, skills and perspectives people bring to the workplace. It can include characteristics such as cultural background and ethnicity, age, gender, gender identity, disability, sexual orientation, religious beliefs, language and education, and also includes characteristics such as professional skills, working style, location, and life experiences.

‘An inclusive culture is one where everyone feels valued and respected and is able to fully contribute. It’s about removing barriers to make sure everyone can fully participate in the workplace and have equal access to opportunities. Inclusion is about empowering people to contribute their skills and perspectives for the benefit of organisational performance and best outcomes for people who use our services,’ Jodi explains. ‘Diversity matters because it’s central to innovation. It brings forth new and better ways of doing things which helps us to improve the efficiency and quality of our services. Inclusion is the key to unlocking this potential. When we value workplace diversity and inclusion we see benefits such as higher employee engagement, improved performance, greater innovation, retention of talent, improved employee wellbeing and lower levels of unlawful behaviour such as harassment and discrimination. The Diversity Working Party outcomes therefore are inextricably linked to our SWH Staff Health & Wellbeing Strategy.’ Additional membership is welcomed.